15+ years progressive experience driving production and curtailing costs
* Proficient in multiple functional leadership areas: HR, finance, administratio n, operations, quality assurance, regulatory compliance and customer service * Organized, process-oriented leader committed to continuous improvement of deli verables * Trusted resource and relationship builder able to develop rapport with interna l and external stakeholders EXPERIENCE Center Manager: TALECRIS PLASMA RESOURCE, Anderson, IN - 2008 to Present * Oversee daily operations with P/L accountability for >$3 million annual budget : manage 22,000 sq. ft. facility processing > 36,000 donors/year - increased pro duction 10%; reduced expense by 5% * Prepare annual budget: maintain staffing requirements (including seasonal and cyclical spikes); achieve production targets and ensure quality standards within agreed upon cost structures * Supervise, develop and manage performance of 2 assistant managers, 4 professio nal staff and 24 production technicians * Maintain culture of continuous improvement; identify deficiencies and implemen t corrective action * Monitor compliance with state and federal regulations: FDA-approved Standard O perating Procedures; OSHA, Clinical Laboratory Improvement Amendments (CLIA), an d Current Good Manufacturing Practice (cGMP) * Establish key relationships within community; direct marketing campaigns to at tract/retain donors Accomplishments: * Implemented cross-training initiative to improve process efficiencies * Implemented center concierge to increase customer service * Center ranked # 5 in Division for production * Manager of the Year: lowest turnover rate in Division Quality Assurance Associate, ENZON PHARMACEUTICAL, Indianapolis, IN - 2005 to 20 08 * Full-cycle, pre-production final QA verification and documentation of new prod uct pharmaceutical formulation, laboratory review and packaging/inspection in co mpliance with multiple regulatory guidelines: FDA, cGMP, SOP, GLP, GDP, MPCR * Conducted monthly associate training and continuing education updates * Safety Representative; New Development Committee Member Environmental Safety & Security Tech, DOW AGROSCIENCES, Indianapolis, IN - 1993 to 2005 * Operational leader for 8 member security force: administered budget; scheduled shifts; investigated, reviewed and reported all incidents * Managed Fire / Life Safety systems and Access Control system; medical first re sponder; safety rep MILITARY Sergeant E-5: US Army - Aug 1987 to Jul 1992 * Leader for 10 soldiers and 50+ vehicles (Light Wheel Vehicle Mechanic Shop): r esponsible for training, performance management and records maintenance EDUCATION BS, Management: INDIANA WESLEYAN UNIVERSITY, Marion, IN MBA: SALEM UNIVERSITY, November 2010 Certifications: CPR & AED