Académique Documents
Professionnel Documents
Culture Documents
EXPERIENCE:
2007 - Present UNIVERSITY OF TENNESSEE, Knoxville, TN
Administrative Specialist. Provide administrative support to the Director of th
e Counseling Program, including maintaining the Directors personal schedule, man
aging staff meeting notes, and supervising/assisting graduate students.
Administered proctor exams for faculty in the Counseling Program.
Assisted in writing the 20-page APA Site Visit Study.
Assisted in recruiting international students from Korea, Africa, and China.
2004 - 2007 UNIVERSITY OF TENNESSEE MEDICAL CENTER, Knoxville, TN
Unit Secretary. Provided administrative support including answering phones, tr
anscribing physicians orders, ordering various lab tests, scheduling physician c
onsults, preparing transparental nutrition (TPNs) and formula (both sterile proc
edures) for newborns, filing, and ordering supplies.
Handled additional responsibilities for interacting with and assisting patients
/family members.
2002 - 2004 ASSOCIATED THERAPEUTICS, INC., Knoxville, TN
Physical Therapy Services Coordinator. Provided administrative support to Knoxv
ille office of this high-volume physical therapy group by scheduling eight Physi
cal Therapists, five Physical Therapy Assistants, and two Physical Therapy Techn
icians.
Coordinated Functional Capacity Evaluation scheduling activities with two offic
es.
Conducted in-house Medicare audits to ensure compliance with industry regulatio
ns.
Scheduled work conditioning clients, verified insurance eligibility for workers
compensation, posted charges to patient accounts, and ordered physical therapy
supplies.
1995- 2002 ROCK-TENN FOLDING COMPANY, Knoxville, TN
Account Manager. Initially hired as Receptionist and
was promoted after one year to Account Manager to oversee 24 major national acco
unts totaling over $7 million in revenue for this folding carton and custom food
container business.
Handled accounts ranging from small companies up to one of Rock-Tenns largest a
ccounts, Kraft/Nabisco that generated over $2.5 million annually.
Prepared bid packages to assist in securing new accounts or gaining additional
business from the existing customer base and handled accounts receivable and col
lections activities.
Created and delivered Powerpoint presentations to key decision makers from majo
r accounts.
Served as an ISO 9000 Auditor and held a key role in writing several of the gui
delines that led to facility achieving ISO 9000 certification. ASQ Publicity Cha
ir; ASTD Member
1992 - 1993 MID-SOUTH DATA SYSTEMS, INC., Knoxville, TN
Inventory/Purchasing Management Specialist; Administrative Assistant. Initially
worked as Administrative Assistant to the President of this $5 million cash reg
ister sales, leasing, and service company serving large corporate accounts inclu
ding IBM, Pilot and Wendys.
Promoted to Inventory/Purchasing Management Specialist and was instrumental in
initiating improvements to companys existing inventory/purchasing processes and
cost controls.
Reduced shipping costs by negotiating lower shipping rates and other contract t
erms.
Developed and implemented new inventory tracking system that led to more effect
ive monitoring of the companys leased, incoming, and outgoing equipment.
Coordinated/scheduled shipments, expedited equipment repairs and prepared custo
mer invoices.
LANGUAGES: Completed Class in Spanish & Medical Spanish, The University of Tenne
ssee
COMMUNITY: President of Community Reunion, Communities of-Brickyard, Happy Home
,
Lyons View, and Slatey (2004-2005)
Board of Directors, Cerebral Palsy Center of Knoxville (2002-2004)
Chief Fundraiser, Tennessee Travelers AAU Basketball Team (1994-2000)
Ladies Retreat Organizer, West End Church of Christ (2005)
Fundraiser, The March of Dimes, The American Heart Association, The American Can
cer Society,
St. Judes Childrens Hospital, The Kidney Foundation
AFFILIATIONS: American Psychological Association
National Rehabilitation Association
American College Counseling Association
National Association of Multicultural Rehabilitation Concerns