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ALECIA MITCHELL-DAVIS

5813 Marilyn Drive Knoxville, TN 37914


Home: (865) 523-8757 E-mail: ad50e6b6@westpost.net/aleciadavis@comcast.net

OBJECTIVE: Seeking a position as a Vocational Rehabilitation Counselor (CRC & N


EC Eligible; completion of Masters Degree, May 2010) with a focus on serving as
an Advocate for the Disabled and providing counseling, job skills training/coach
ing, and job development/placement services.
SUMMARY: Background includes an extensive record of achievements and promotions
with all employers since 1988. Completed Masters Degree in Vocational Rehabil
itation/Mental Health Counseling, May 2010. Offer experience managing major nati
onal corporate accounts; developing new inventory management systems; building c
ustomer relationships; case management; client counseling; auditor training; tra
veling to customer locations to represent the company and solve problems; and im
plementing quality programs. Achieved certifications (ISO 9000 Auditor; Certifie
d Paralegal).
COMPUTER: Microsoft Office 2007/XP/Vista (Word, Excel, Powerpoint) Print Shop
Lotus Notes Acrobat Reader Business Publisher WordPerfect Accounting Softwar
e Quicken 2000 ProVenture AS400 Desktop Publisher Dreamweaver Various Medic
al Software Programs
EDUCATION: THE UNIVERSITY OF TENNESSEE, Knoxville, TN
M.S., Psychology (May 2010)
B.A., Psychology (May 2007)
Sat for CRC March 13, 2010 (awaiting official certification)
Scheduled to sit for NEC - October, 2010
FAULKNER UNIVERSITY, Florence, AL
Associate of Science (Phi Theta Kappa Honor Society)
Major: Business and Paralegal with concentration in Office and Personnel Managem
ent
Credit Management and Codes Certifications, The University of Tennessee, Knoxvil
le, TN
PRACTICUM & INTERNSHIP EXPERIENCE:
01/09 - Present STATE OF TENNESSEE BOARD OF PROBATION & PAROLE, Knoxville, TN
Vocational Rehabilitation Counselor Internship (06/09-Present, 650 hours complet
ed 12/09)
Initially completed 150 hours of the practicum program and was selected, based o
n overall performance and professionalism, to remain with the organization to co
mplete the internship program.
Provide vocational rehabilitation services to individuals with disabilities tha
t involves assisting in coordinating program services to facilitate their transi
tion into employment.
Perform a wide range of administrative responsibilities and ensure strict compl
iance with all related federal/state regulations and departmental policies/proce
dures.
Document information regarding each applicants physical/mental capabilities, so
cio-economic status, attitudes, aptitudes, employment record, education and pers
onality traits.
Schedule and coordinate services including appropriate examinations (medical, p
hysical, psychological, psychiatric) and independent evaluations to determine el
igibility/feasibility for rehabilitative services.
Develop individual plans and programs for each client and arrange for specialis
t services.
Provide counseling for clients with neurological, psychiatric, personality diso
rders as well as multiple physical disabilities; encourage/support individuals w
ith disabilities and follow up to determine if additional services are needed.
Identify new potential applicants who can benefit from the services through pub
lic relations efforts with referral agencies, institutions and community organiz
ations.
Vocational Rehabilitation Counselor Practicum (01/09-05/09, 150 hours complete
d).
Developed hands-on experience and skills providing rehabilitation counseling to
adults on parole or probation to assist/facilitate their transition back into th
e workforce and general population.
Facilitated services for clients immediate needs (housing, food, shelter); pa
rtnered with a local church to create a "Clothes Closet" Program to provide clot
hing for client job interviews.
Partnered with Knoxville Urban League and Tennessee Career Center to assist c
lients with resume writing, interviewing, skills testing, computer skills and GE
D preparation.
Assisted clients with locating services for additional education or job train
ing; and provided additional assistance with job placement.
Wrote comprehensive employment plans for clients to outline job search strategi
es, monitor their success/compliance, and update the court system on each client
s progress.

ALECIA MITCHELL-DAVIS - Page 2

EXPERIENCE:
2007 - Present UNIVERSITY OF TENNESSEE, Knoxville, TN
Administrative Specialist. Provide administrative support to the Director of th
e Counseling Program, including maintaining the Directors personal schedule, man
aging staff meeting notes, and supervising/assisting graduate students.
Administered proctor exams for faculty in the Counseling Program.
Assisted in writing the 20-page APA Site Visit Study.
Assisted in recruiting international students from Korea, Africa, and China.
2004 - 2007 UNIVERSITY OF TENNESSEE MEDICAL CENTER, Knoxville, TN
Unit Secretary. Provided administrative support including answering phones, tr
anscribing physicians orders, ordering various lab tests, scheduling physician c
onsults, preparing transparental nutrition (TPNs) and formula (both sterile proc
edures) for newborns, filing, and ordering supplies.
Handled additional responsibilities for interacting with and assisting patients
/family members.
2002 - 2004 ASSOCIATED THERAPEUTICS, INC., Knoxville, TN
Physical Therapy Services Coordinator. Provided administrative support to Knoxv
ille office of this high-volume physical therapy group by scheduling eight Physi
cal Therapists, five Physical Therapy Assistants, and two Physical Therapy Techn
icians.
Coordinated Functional Capacity Evaluation scheduling activities with two offic
es.
Conducted in-house Medicare audits to ensure compliance with industry regulatio
ns.
Scheduled work conditioning clients, verified insurance eligibility for workers
compensation, posted charges to patient accounts, and ordered physical therapy
supplies.
1995- 2002 ROCK-TENN FOLDING COMPANY, Knoxville, TN
Account Manager. Initially hired as Receptionist and
was promoted after one year to Account Manager to oversee 24 major national acco
unts totaling over $7 million in revenue for this folding carton and custom food
container business.
Handled accounts ranging from small companies up to one of Rock-Tenns largest a
ccounts, Kraft/Nabisco that generated over $2.5 million annually.
Prepared bid packages to assist in securing new accounts or gaining additional
business from the existing customer base and handled accounts receivable and col
lections activities.
Created and delivered Powerpoint presentations to key decision makers from majo
r accounts.
Served as an ISO 9000 Auditor and held a key role in writing several of the gui
delines that led to facility achieving ISO 9000 certification. ASQ Publicity Cha
ir; ASTD Member
1992 - 1993 MID-SOUTH DATA SYSTEMS, INC., Knoxville, TN
Inventory/Purchasing Management Specialist; Administrative Assistant. Initially
worked as Administrative Assistant to the President of this $5 million cash reg
ister sales, leasing, and service company serving large corporate accounts inclu
ding IBM, Pilot and Wendys.
Promoted to Inventory/Purchasing Management Specialist and was instrumental in
initiating improvements to companys existing inventory/purchasing processes and
cost controls.
Reduced shipping costs by negotiating lower shipping rates and other contract t
erms.
Developed and implemented new inventory tracking system that led to more effect
ive monitoring of the companys leased, incoming, and outgoing equipment.
Coordinated/scheduled shipments, expedited equipment repairs and prepared custo
mer invoices.
LANGUAGES: Completed Class in Spanish & Medical Spanish, The University of Tenne
ssee
COMMUNITY: President of Community Reunion, Communities of-Brickyard, Happy Home
,
Lyons View, and Slatey (2004-2005)
Board of Directors, Cerebral Palsy Center of Knoxville (2002-2004)
Chief Fundraiser, Tennessee Travelers AAU Basketball Team (1994-2000)
Ladies Retreat Organizer, West End Church of Christ (2005)
Fundraiser, The March of Dimes, The American Heart Association, The American Can
cer Society,
St. Judes Childrens Hospital, The Kidney Foundation
AFFILIATIONS: American Psychological Association
National Rehabilitation Association
American College Counseling Association
National Association of Multicultural Rehabilitation Concerns

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