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KLEBANOW
7597 Downwinds Lane
Lake Worth, FL 33467
P: 561-641-6662; F: 561-432-1326 || lk53d768@westpost.net
WORK EXPERIENCE
Business Management Consultant, Southeast Region
1997 to 2009 Franchise Services, Inc
Mission Viejo, CA
* Provided full range of business consulting services to over sixty franchisees
to help them to achieve greater sales, profitability, and royalties to the fran
chisor; total annual center sales $25-30 million
* Made effective presentations to individuals and groups on a variety of topics
to include time analysis and management, delegation, and marketing
* Accompanied franchisees and their salespeople on sales call to prospects and c
ustomers alike; provided sales training and coaching methods of effectively usin
g an online meeting program to enhance numerous phone meetings with franchisees;
resulted in much greater buy-in to performing needed action items to support
goals as well as a 20% reduction in budgeted T&E expenses
* Planned and executed several innovative approaches to help franchisees identif
y, market and sell to their better area prospects
* Facilitated highly rated semi-annual board group meetings consisting of six fr
anchisees
* Where appropriate, spearheaded the resolution of numerous HR issues by providi
ng coaching and consulting to business partners or/or family members in business
together
National Training Manager and Trainer
1995 to 1996 Indigo America
Boston, MA
* Successfully hired, trained, and supervised twelve nation-wide regional traine
rs
* Oversaw and played key role in the development of training curriculum for thre
e key company positions; reduced training time by over 50%
* Played principal role in the development and implementation of operational pro
cedures used world-wide to help ensure that equipment was operating at optimal l
evels; reduced downtime by roughly 40%
Leo Klebanow
Resume
Franchise Business Consultant
1994 to 1995 Business Cards Tomorrow, Inc.
Ft. Lauderdale, FL
Provided wide range of business consulting services to small and medium-size spe
cialty printing franchisees in the eastern half of the United States
Prior to 1994
* Provided business consulting services to small- to medium-size printing compan
ies
* For five years, served as President of a mid-size company with 100 employees a
nd $10 million in annual sales; during this time, company experienced a 30% sale
s growth with a 40% increase in profits; managed four sales people.
* Designed and implemented the design and implementation of a wide range of prin
ting related systems and procedures leading to significant cost reduction; all
attributed to dramatic improvements in scheduling, estimating, costing, purchas
ing, inventory control and quality assurance
* Representing management, participated in union negotiations
* Progressed through a wide range of positions from direct factory work through
positions in departmental, plant, and operations management
* Performed personnel management functions while serving in the military
* Sold printing for seven years with annual sales of roughly $4,500,000; utilize
d consultative selling approach