CCrew Training

INTERNATIONAL CIVIL AVIATION
ORGANISATION
(CABIN CREW LICENSING)
Page 1 of 70
CIVIL AVIATION TECHNICAL
STANDARDS RELATING TO CABIN
CREW LICENSING
1. GENERAL
Section 22A of the Aviation Act, 1962 (as
amended by section 5 of the Aviation
Amendment
Laws Act, 1996) empowers
Commissioner
the for Civil Aviation to issue
standards
technical for civil aviation on the matters
are prescribed
which by regulation.
2. PURPOSE
Document SA-CATS-FCL 64 contains
standards,
the rules, requirements,
specifications,
methods, characteristics and
which are
procedures applicable in respect of cabin
licensing.
crew
Each reference to a technical standard in
document,
this is a reference to the
regulation in the Civil Aviation Regulations, 1997,
corresponding
for example, technical standard 64.02.16 refers
regulation 16 of Subpart 02 of Part 64 of
to
Regulations.
the
The abbreviation “CAR” is used throughout this
document when referring to any
regulation.
The abbreviation “TS” refers to any technical
standard.
3. SCHEDULES AND NOTES
Guidelines and recommendations in support
any
of particular technical standard, are
in schedules
contained to, and/or notes inserted
thetechnical
throughoutstandards.
Page 2 of 70
LIST OF TECHNICAL STANDARDS
64.01.5 LOGBOOKS
1. Form of
2. Information
logbooks to be contained in
3. Manner
logbooks in which logbooks are to be
maintained
64.01.9 DESIGNATION OF EXAMINER
1.
2. Procedures
Requirements
3. Designation reference
4.
numberSubmission of reports and test
5. Responsibility
forms
6. Monitoring of the
system
64.02.2 TRAINING
1. Aim of training
2. Theoretical
course knowledge course
3. First aid
64.02.3 THEORETICAL KNOWLEDGE EXAMINATION
1.
2. Retesting after failure
Examination
64.02.4 SKILL TEST
1. Procedures
64.02.5 APPLICATION FOR CABIN CREW MEMBER LICENCE
1. Application
2. Skill
form test report
64.02.6 ISSUING OF CABIN CREW MEMBER
LICENCE 1. Form
ANNEXURE A: CABIN CREW MEMBER LOGBOOK

ANNEXURE B: APPLICTION FOR A CABIN CREW MEMBER LICENCE
ANNEXURE C: SKILL TEST REPORT FOR CABIN CREW MEMBERS
ANNEXURE D: CABIN CREW MEMBER LICENCE
Page 3 of 70
64.01.5 LOGBOOKS
1. Form of logbooks
Logbooks must be maintained in the
contained
form in Annexure
A.
2. Information to be contained in logbooks
The following information must be recorded
logbooks.
in
(1) Full name and address of
owner;
(2) summary of previous flying
if any; and
experience,
(3) particulars of flights –
(a) date;
(b) type and registration of the
aircraft in which the flight occurs;
(c) operating capacity of holder;
(d) flight time;
and
(e) nature of flight.
3. Manner in which logbooks are to be
maintained
In order to facilitate the issue of licences,
cabin crew member must
a
–
(1) clearly indicate instructional flight
times;and
(2) summarise his or her
logbook.
Page 4 of 70
64.01.9 DESIGNATION OF EXAMINER
1. Requirements 4. Submission of reports and forms

The Commissioner may designate the (1) An examiner must submit a report
of a Grade I cabin crew instructor rating as
holder to the Commissioner quarterly, on all
examiner
an tests
skill conducted by the
. These
examiner. reports must be
2. Procedures regardless
submitted of the results of the skill
tests or even if no skill tests were
(1) Any person who desires to conducted.
be designated as an examiner, must
in
apply writing to the (2) Competency forms where the
Commissioner. test resulted in a failure must be
(2) An application for the designation by the
forwarded examiner to the
as an examiner must be accompanied for record keeping.
Commissioner
proof
by that the applicant complies
the
with conditions, requirements (3) In the event of a failure, the test
standards
and prescribed in this technical form must indicate notes on the de-
standard. done and the candidate must initial
briefing
such
at notes.
(3) The Commissioner may, after
due consideration of the application, (4) Any competency form not
designate the applicant as an duly completed by an examiner may
examiner rejected
be by the
. Commissioner.
(4) The Commissioner may designate5. Stamp
the applicant as an examiner for the
determined
period by the An examiner must, upon receiving
which period may not exceed one
Commissioner, document
the referred to in CAR 64.01.9(3),
calculated
year, from the date of a
have stamp made that reflects the
designation. information
following
(5) The Commissioner may withdraw :
a designation if - Exampl
e
(a) it becomes evident that (a) Name of
the designated examiner does (b)
examiner
Licence
comply
not with the provisions (c) Class
number and category
this
of technical standard; or (d) Designation
(e) Expiry
number
(b) the withdrawal is necessary in date
the interests of aviation safety. 6. Responsibility
(6) The designated examiner must, (1) It is the responsibility of the
upon the withdrawal of the designation by to
examiner ensure that the candidate has
the Commissioner, forthwith passed the relevant theoretical
the document
surrender referred to in knowledge examination with the
64.01.9(3)
CAR to the before
CAA commencing the relevant
Commissioner. test.
3. Designation reference number (2) It is also the responsibility of
the examiner to ensure that the
(1) A designation number will be allocated is in possession of a valid cabin crew
candidate
to an examiner. This number together licence as is required by the Civil
other
with relevant information as indicated Aviation Regulations,
the
on document referred to in 1997.
64.01.9(3)
CAR must be reflected on all 7. Monitoring of the system
relevant
the documents signed by
examiner
the The Commissioner may at any time require
. examiner to subject himself or herself for
an
(2) The letter (c) will be inserted after a ground
a or skill test, should it become
designation number to indicate that that such
evident examiner is not maintaining
examiner
the is restricted to certain tests required
the standard of testing.
a particular
within organisation, if applicable
.
Page 5 of 70
64.02.2 TRAINING
1. Aim of training course (p) crew member

(q) flight deck protocol
incapacitation
The aim of the cabin crew member (r) fuel
course
trainingis to train aspiring cabin crew (s) post flight duties
dumping
members to the level of proficiency (t) oxygen
for the issue of a cabin crew member
required administration
licence. (4) Emergency
The duration of the course is to be deter- procedures
mined. (a) fire fighting
(b) smoke/fumes in the
The course must be conducted by an (c)
cabin rapid decompression and
training organisation
aviation licenced in terms of decompression
141
Part of the Regulations. (d) evacuations
problems
The course must (5) Emergency
comprise: equipment
(1) A theoretical knowledge course; (a) equipment
overview
(2) a practical training course; (6) Aircraft specific
subjects
(3) an aviation security course; and (a) physical description
(b) galleys
(4) a first aid course. (c) communication
(d)
systems lighting
2. Theoretical knowledge course (e)
system water and waste
(f)
systemsheating and ventilation
2.1Training syllabus (g)
systems oxygen
(h) exits
systems
The theoretical knowledge course must (i) unique features
consist of the following subjects:
2.2 Contents of training syllabus
(1) Aviation -
general 2.2.1 Aviation - General
(a) regulatory overview
(b) aviation 2.2.1.1 Regulatory overview
(c) theory
terminology of flight
(d) physiology of flight (1) Training objective
(e) flight deck observation flight
The cabin crew member will be able
(2) Responsibilities identify
to the international and national
aviation regulatory bodies and describe
(a) operator the legislation relating to cabin crew
(b) cabin crew members
(c) civil
member aviation inspector .
(2) Regulatory agencies
(3) Safety procedures
(a) Identify international
(a) crew coordination and national aviation regulatory
(b) agencies and describe their role
(c) especially as it relates to cabin
communication surface crew members. Describe
(d) briefings
contamination
(e) pre-flight and safety checks cabin
how crew members
(f) passenger handling required
are to comply
(g) passenger and flight crew international
with regulations and
seats/restraints penalties for breach of these
(h) cabin baggage regulations e.g. organisation and
(i) electronic devices individual liabilities.
(j) service to passengers on the
ground (b) Identify other
(k) fuelling with passengers on agencies
regulatory cabin crew
board may be
members in contact with,
(l) pre-take-off and pre-landing describe
and their role in aviation,
(m) propeller i.e. Customs, Police,
(n) apron/ramp gration,
Immi- Health, Narcotics and
abnormalities Agriculture.
(o) turbulence
safety
Page 6 of 70
64.02.2 TRAINING
(c) Describe the regulatory

in the Republic and how it
system (xv) carry-on
functions to draft regulations and baggage;
standards, ensure (xvi) aircraft journey
and investigate
compliance accidents and log
log/cabin book (equivalent)
incidents.
(xvii) liquor and
(3) Civil aviation legislation drugs;
(xviii) refuelling
(a) Identify and describe fuelling
(including with one engine
the legislation governing flight crew running);
in the Republic.
(xix) emergency
(b) Identify the trends in the equipment;
industry open skies, mergers
i.e. (xx) survival
harmonization
and equipment;
. (xxi) duty time limitations
(c) Identify historic legislation – flight crew/cabin crew;
in cabin safety and describe its
effect on aviation safety i.e. fire (xxii) crew rest –
protection and minimum flight crew/cabin crew;
crew.
(d) Identify other sources (xxiii) designated crew
of regulatory guidance i.e. rest areas/policies;
technical directives, policy
letters and (xxiv) cabin crew manual
requirements
compliance as part of operations
. manual;
(e) Identify and describe the
regulations
specific applicable to cabin (xxv) non-smokers
crew members and cabin and
legislation;
including:
safety
(xxvi) take-off and
(i) Seatbelts and related landingstations.
restraints
systems; Note: Paragraphs (3)(b), (c) and
(ii) life-saving (d) are recommended
e.g.
equipment, life rafts, life vests subjects
and survival kits; .
2.2.1.2 Aviation
(iii) oxygen terminology
(1) Training objective
equipment;
(iv) first aid kits;
(v) minimum equipment to define common industry terms
reference
of and be able to use them
lists; an appropriate
(vi) floor proximity in
lighting; context.
(vii) cabin fire protection; (2) Terminology
(viii) crew stations; (a) Identify and define

operator
common terminology
(ix) infant (i.e. definition terms relating to airports,
including
operations
ground and flight operations.
of);
(x) minimum flight
(b) Describe the importance to
crew requirements
; flight safety of using correct
(xi) passenger safety terminology.
briefings;
(3) Terms of reference
(xii) emergency
(a) Identify and describe the
duties;
(xiii) passenger safety 24- hour clock and its application in
cards; aviation.
briefing
(xiv) surface (b) Describe what is meant by
training;
contamination time zones and outline how
to
Page 7 of 70
64.02.2 TRAINING
calculate elapsed time do not constitute an emergency,

crossing
when time e.g. flap, landing gear, visible
zones. fluid leaks, etc.
(c) Define what is meant by
the international date line and (3) Aerodynamics of
describe its application in flight
aviation. (a) Identify and describe the
four forces acting on an aircraft in-
(d) Define what is meant by UTC flight.
and its application in aviation.
(b) Identify and describe the
(e) List and identify the airport threeaxes of an aircraft and
location identifiers used by the the
describeaircraft movement
operator and describe how and each.
around
why they are used.
(c) Define what is meant by
(f) Define and describe the attitude.
aircraft
phonetic alphabet and describe
its importance in aviation- (d) Describe how lift is achieved
communication
related and factors which adversely
. affect lift.
(g) Identify the way that airspeed
is measured and describe (e) Describe how a piston engine,
conversion
the from knots turbine engine and a jet engine
kilometres/hour
to function (as applicable to the
Note:
. Paragraphs (3)(b), (c), (d) operator’s operation).
and (g) are
subjects
recommended (f) Describe how and when an
2.2.1.3 Theory of flight . aircraft is pressurized and
pressurization
how is maintained
applicable to the operator’s
(as
(1) Training objective operation).
The cabin crew member will be able (g) Describe the
to identify and describe the basic forces
aerodynamic at work when aircraft
components of theory of flight engines fail in flight with specific
to the aircraft environment in
relating reference to the operator’s
they
whichwill be operating. aircraft.
(2) General aircraft description (h) Identify the importance of
(a) Identify the main components crew members to be alert
abnormal
for aircraft
of an aircraft and describe their and how to recognize and
function including but not functioning
to: itreport
to flight deck crew
limited members.
(i) Define what is meant by
(i) Wing - leading edge,
trailing edge, wing tip, weight balance (centre of gravity),
and
wing root and winglet; its effect on aircraft controllability
and factors which affect weight
and balance.
(ii) control systems
– ailerons, flaps, rudder
and elevator; Note: Paragraph (3)(e) is a
recommended
(iii) tail – fixed subject.
(4) Meteorology
stabilizer,
vertical rudder and
elevators; and (a) Describe types of common
cloudformations
and their effect on
(iv) miscellaneous – weather, i.e. frontal systems and
spoilers,
fuselage, speed brakes, thunderstorms
undercarriage, main gear, .
nose wheel, chocks or
blocks and pins.
(b) Describe the types of wind

(b) Define what is meant by phenomena and their effect
operating
aircraft abnormalities
on
which
Page 8 of 70
64.02.2 TRAINING
aircraft in flight, i.e. jet (d) Describe the

and wind shear.
stream under
circumstances which carbon
poisoning may occur, the signs
monoxide
(c) Identify the hazards to and symptoms, ways to detect
flight associated with volcanic and
it minimize its effects.
ash/dust. Describe how to the potential
Include for CO poisoning
recognize it, i.e. smoke or from ground
in the cabin, acrid odour and a
dust conditioning
heating/air units and ground
bright orange glow in the engine power units.
intakes.
(3) Effect of altitude
Note: Paragraph (4) is
a recommended (a) Define what is meant
subject. by decompression sickness
(5) Air traffic control describe the physiological
and
effects of pressure changes on
(a) Define what is meant by gases in the body. Define ‘safe’
VFR and IFR and identify the times between scuba-diving
common
most restrictions for flight.
aircraft flying under VFR and
an
IFR
and flight (b) Define what is meant
plans. by hypoxia, the hazards
(b) Identify what is meant by with it, signs and
associated
air traffic control and who is ways
symptoms, to detect it and
responsible for ensuring aircraft its effects.
minimize
separation under VFR
under
and VFR (c) Define time of
conditions. usefulconsciousness and factors
(c) Describe how aircraft are affecting it.
controlled on the ground and in
the air with specific reference to (d) Identify persons
the operator’s operation. most susceptible to the effects of
hypoxia.
Note: Paragraph (5) is
a recommended (e) Describe the effects of altitude
subject.
2.2.1.4 Physiology of flight on night vision and the
this has on flight safety and
impact
personal safety.
The cabin crew member will be able Note: Paragraph (3)(e) is a
recommended
identify
to and describe the most
physiological effects of flight in subject.
2.2.1.5 Flight deck observation flight
common
pressurized and non-
aircraft including likely causes,
pressurized (1) Training objective
recognition and ways to minimize The cabin crew member will be able
effects.
these recognize
to the duties and
of flight deck crew members as
expectations
(2) General apply
they to different aircraft on which the
cabin crew member will be
(a) Describe the physiology of operating.
respiration and circulation. (2) General
(b) Identify the body’s (a) Flight crew communication
for oxygen
requirement and the potential and flight crew coordination depend
crew
for member incapacitation on each cabin crew
to
due lack of having
memberan understanding of
oxygen. each other’s crew duties,
(c) Describe the most responsibilities, workloads and
physiological
common effects of altitude expectations for all phases
and the pressurized flight.
of While this knowledge can
including but not limited
cabin, be taught in a classroom,
varicose
to veins, dehydration, more appropriate forum
effects of trapped gasses and a
be in
would an actual operating
water retention. environment
.
Page 9 of 70
64.02.2 TRAINING
At least one flight

observation flight will be
deck (1) Training objective
completed prior to a cabin
member
crew becoming The cabin crew member will be able
(thereafter
qualified on an annual basis). describe
to the roles and responsibilities
The following conditions will of the operator which have been
apply. legislated in the interests of aviation
safety.
(b) Cabin crew members will be
in uniform; however, they will be in (2) Operating
addition to the minimum requirements
crew and will not be assigned
cabin (a) Describe the operator’s
any normal safety or operating policy as it relates to
service
cabin duties. safety and requirement
maintain
to this safety
(c) Each flight deck observation emphasis.
flight will begin at the regular (b) Describe the relationship
check-in time for the flight between regulatory
crew.
deck Cabin crew members requirements and the
observe
will the normal pre- policy and
operator’s procedures.
pilot
flight duties, i.e. flight planning,
weather briefing, flight deck (c) Describe the operator’s
crew briefing, pre-flight responsibility to conduct
walkaround: operations according to
approved procedures and to
(i) Flight deck workloads ensure that any
and safety duties; contracted
companies by the operator also
comply with these
(ii) flight crew procedures.
procedures;
communication (d) Identify the requirement to
have an organizational chart
(iii) flight crew coordination clearly
with defined reporting
procedures; responsibilities. Clearly outline
the organizational links
(iv) flight deck layout; pilots
between(flight operations) and
cabin crew
(v) location of members.
equipment
emergency (e) Identify the requirement for
; the operator to provide appropriate
(vi) location and operation of training ensuring cabin crew
flight deck windows; member competency in
and
safetyemergency duties relating
(vii) location and operation of the
to carriage of passengers.
flight deck escape
hatches; (f) Identify the operator’s policy
and procedures for the reporting of
(viii) location of controls and accidents and incidents.
operation of pilot and information
Include
observer seats; investigations
regarding and follow-up that
may occur.
(ix) location and operation
of flight deck oxygen; (3) Operations
and manual
(x) location of (a) Define “operations manual” and
checklists.
emergency describe the operator’s
responsibility to develop and
(d) Each cabin crew member maintain an operations
will participate in a post-flight de- and for
manual ensuring cabin crew
briefing on the flight deck members are familiar with
observation flight. portions
the relating to their duties.
2.2.2 Responsibilities
2.2.2.1 Operator
Page 10 of 70
64.02.2 TRAINING
(b) Identify the cabin crew (i) Competency

as part of the operations
manual signed
documents by the
and
manualdescribe contents and the organisation
authorized personnel,
requirement to have a as designated in the
readily
manualavailable to each cabin organisation operations
crew member during manual, date of expiry,
flight. specific aircraft types and
(c) Describe the means used by series on which the cabin
the operator to update, revise and crew member is
amend the cabin crew to operate;
qualified
and
manual, the requirement of the
crew member to maintain an
cabin (ii) a record of revisions is in
to
up date manual at all the FAM, tracking
times. amendments
the
(d) State the responsibility of the and when they were
received
operator to ensure that inserted into the
whenever more than one FAM;
crew
cabin member is carried, (iii) all amendments
cabin
one crew member are inserted in the
designated
is as in charge. appropriate section of the
FAM and not in
(e) Describe the responsibility of the issued
their format, i.e.
operator to ensure that the or cello-wrapped.
stapled
minimum flight crew is
and
carriedthe exceptions to Note: Paragraph (iii) is
minimum
the crew a recommended
requirement. subject.
(f) Identify the circumstances (iv) operations manual
when the operator may delegate and revisions are up to date.
crew
flight duties to persons who are
not flight crew (d) Identify the responsibility
(Authority
members. issued by of cabin crew members to
operations specification). any on board safety concerns to
report
an the pilot-in-
2.2.2.2 Crew command.
members (e) Identify the requirement to
(1) Training objective keep all documentation relative
flight
to duties up to date at all
The cabin crew member will be able times, e.g. passport and
describe
to their legislated roles and pass.
security
responsibilities relating to their duties
and in the interest of aviation safety. (f) Outline cabin crew
responsibilities
member to ensure that all
(2) General equipment is available and
good
in working order, and
(a) Describe the responsibility of properly secured when not in
cabin crew members to use.
knowledge
maintain of all safety and
emergency procedures (g) Identify the responsibility
to their
relating duties. of cabin crew members to
unserviceable
report equipment
(b) Identify the requirement wing
follo- established organisation
cabin crew members to procedures.
for
their duties in accordance with
perform
approved procedures. (h) Identify the responsibility
for cabin crew members
(c) Outline cabin crew successfully
to complete
responsibilities
member to ensure all training
requiredand qualifications.
flight
publications and manuals are (i) Define the chain-of-
documentation,
to
up date and readily available on commanddescribe the authority of the
and
board and that cabin crew pilot-in-command and
members are familiar with their
describeimportance relating to
contents. Cabin crew safety.
flight
their
are required
members to ensure that:
Page 11 of 70
64.02.2 TRAINING
(j) Describe the requirement to (c) Describe the types of inspectors

be aware of the duties and that cabin crew may come
responsibilities of other cabin contact
into with, e.g. flight deck,
crew members and be cabin safety, dangerous goods
to assume
prepared those duties, or airworthiness.
necessary.
if (d) Describe the types of
inspections that may be
(k) Define the procedure regarding out
carried by CAA
attending and participating in inspectors.
flight crew briefings. (e) Describe the procedure for the
senior cabin crew member
(l) Define what is meant by “person advise
to the pilot-in-
carried for the completion of whenever
command an inspector has
safety
non related duties” who are identified himself or herself
not qualified cabin crew being
as on board, and conducting
members. Describe the an inspection.
they perform
function when assigned
a
on flight, activities they (f) Define the requirements for
not be
may/may assigned, and a CAA inspector to provide
identification to differentiate identification.
official Describe the
them from other cabin forms of identification that
members.
crew Include as be
maypresented on the aircraft
operator’s
per operations manual whenever a pre-flight or in-flight
- inspection is conducted.
(i) cabin crew members
on familiarization or (g) Identify the circumstances
orientation
line lights; and underwhich a CAA inspector
occupy
should a flight deck observer
(ii) public relations assign- seat.
ments, e.g. crew
“partner” operators or
from (h) CAA regulatory aspects:
translators, etc. everyperson on board must have
valid ticket except operating
a
(m) Identify the importance of crew.
air
cabin crew members to be
alert and
constantlytherefore prepared to Note: Paragraph (2)(g) is a
handle any recommended
emergency
abnormal/ situation as it subject.
occur.
may 2.2.3 Safety procedures
(n) Identify the responsibility of 2.2.3.1 Flight crew coordination

the cabin crew member to (1) Training objective
with
complyand enforce regulatory
requirements
The cabin crew member will identify
. components of flight crew
2.2.2.3 Civil aviation inspectors the
and its importance in operational
coordination
(1) Training objective achieved.
safety
The cabin crew member will be able (2) General
describe
to the roles and responsibilities
of the Civil Aviation Authority and its (a) Describe the importance
inspectors. of common terminology and
common
a conceptual
(2) General in maintaining
framework flight
safety.
(a) Identify the types of (b) Describe the importance
control
regulatory CAA exercises in of cabin crew members
of aviation
areas safety. aware
being of other cabin crew
members duties,
(b) Outline the authority of workloads
responsibilities, and
CAA inspectors to inspect the expectations.
operations of operators. (c) Outline the importance of
Describe the actions they pre- flight briefings to share relevant
take
may if non-conformances flight and safety
identified.
are outline
information, expectations and
lop
deve- communication
channels.
Page 12 of 70
64.02.2 TRAINING
(3) Flight crew coordination command to assist in

making.
decision-
(a) Describe the importance of
flight crew coordination when applying (3)
approved procedures. Communication
(a) Identify the difference
(b) List the positive effects of flight verbal
between and non-verbal
crew coordination in enhancing communication and describe
flight safety. effects
the of
different
communicating messages.
(c) Outline the benefits of flight crew the potential hazards to
Describe
coordination on working safety
flight if communication is
environment and morale and effective.
not
effects
the this has on flight safety.
(b) Identify how
(d) Define the one crew concept poor communication has
and list ways this may to aviation
contributed accidents and
achieved.
be incidents and discuss ways to
minimize these
(e) Identify the importance of deficiencies.
communication
flight crew coordination especially in
abnormal and (4) Passenger
situations.
emergency
(a) List the systems on board
(f) Identify how poor flight for passenger announcements,
crew coordination has contributed to PA,
e.g. pre-recorded
aircraft accidents and incidents announcements,
and outline strategies to etc.
crew coordination.
improve (b) Describe
passenger
recommended address techniques,
2.2.3.2 i.e. how to hold the handset,
Communication volume, feedback in
(1) Training objective etc.
systems,
The cabin crew member will be able (c) Describe when, and by
describe
to and demonstrate whomcabin announcements must
importance
the and the procedures made,
be and the minimum
effective
for communication in of each
content announcement,
abnormal/non-routine
normal, and cabin
i.e. baggage, pre-departure
situations.
emergency safety, after take-off, etc.
(2) General (d) Define the operator’s policy
on route language
(a) Define communication and announcements.
list differences between (e) Identify the importance
abnormal
normal, and of listening to all announcements
communications,
emergency and the
in event that the
ways
describe of announcement may
effectively in either situation, i.e.
communicating emergency
contain signals
speed, volume, choice of information
or
enunciation,
words, etc. .
(f) Describe the procedures for
(b) Describe the procedures for translating all air crew
normal, abnormal/non- announcements
and
routine emergency .
communication. Note: Paragraphs (4)(d) and (f)
(c) Describe the importance are recommended
of effective jects
sub-
especially when dealing with
communication .
abnormal and 2.2.3.3 Surface
situations.
emergency contamination
(d) Describe the responsibility of
cabin crew members to The cabin crew member will be able
complete and define what is meant by
to
provide contamination, describe
information
accurate to the pilot- surface
responsibilities
their and identify the
in-
Page 13 of 70
64.02.2 TRAINING
procedures for reporting suspected Note: Use of video of

surface contamination to the pilot- photo-graphic material is
command
in- mended
recom-
. .
(2) General (c) Identify that icing conditions
can recur on critical surfaces of the
(a) Define surface aircraft if the take-off is
and hazards to flight prolonged for any period of
contamination after
with
associated surface time de-icing has occurred.
contamination. (d) Describe the possible
(b) Define aircraft critical surfaces
for each of the aircraft types in wherever
hazards de-icing is taking
the operator’s fleet. place, i.e. inhaling de-icing fluid,
(c) Identify an awareness of de-icing fluid entering cabin
through open doorways and the
the conditions most likely to
presence of glycol fumes in
surface
produce cabin.
the Identify the procedures
contamination. deal with these situations.
(d) Give examples of a clean to
wing and visible signs of surface Note: Paragraph (4) is a
contamination, e.g. frost,
snow, mended
ice, including rain and clear, recom-
etc. 2.2.3.4 Briefings subject.
Note: Paragraphs (2)(b), (c) and (1) Training objective
(d) are recommended
subjects
. identify the different types of briefings
(3) Cabin crew responsibilities to
which are required by the operations
(a) Define the responsibilities of manual and the information which
cabin crew members to be
mustincluded in each.
suspected
report surface
nation, prior to take-off roll, to (2) Cabin crew briefing
contami-
the pilot-in-command as soon
itasis discovered. (a) Identify the importance of
cabin crew briefings including enha-
(b) State the requirement for ncing cabin crew
the pilot-in-command to and coordination,
communication establishing
reports
investigateof suspected surface expectations and
contamination or to procedures.
clarifying
such duty
designate to another flight crew
member (Where operationally practi-
. cable, the pilots and cabin crew
(c) Describe the advice to pas- members should be
sengers whenever aircraft de- to
encouragedcombine their
icing is taking place and who is briefings.)
responsible for this (b) Outline when cabin crew
announcement briefings are required including
. normal, abnormal and
Note: Paragraphs (3)(b) and (c) gency
emer- situations.
are recommended
jects
sub- (c) Identify the types of cabin
. crew briefings, i.e. between pilot-in-
(4) De-icing command cabin crew
and
member senior cabin crew
(a) Describe when the cabin crew or
member other cabin crew
member in charge will members.
advised
be in adverse weather (d) Describe the topics to be
conditions whether or not de- covered in the cabin crew
icing will occur. briefing(s).
(b) Describe the different types of (e) Identify the cabin crew
equipment used to responsibility
member to ask questions if
de-icing,
accomplish for example, all the required information
picker,
cherry- car wash, rope, etc. not
has been given in a briefing or if
the information is
unclear.
Page 14 of 70
64.02.2 TRAINING
(f) Identify who is required to audio-visual equipment

attendeach type of briefing and their the procedures established in
describe
expected level of case of equipment
and participation.
preparedness failure.
(h) Identify and describe the
(3) Passenger briefing requirements
briefing for
requiring
passengers special handling,
(a) Identify the requirement including who briefs
them, when
for passenger safety briefings prior the briefing occurs and the diff-
to departure. erent briefing points for each
type of special handling pas-
(b) Identify the content of the senger.
mandatory announcements
when
and they must be (i) Describe the organisation proce-
performed. dure and minimum content
(i) Carry-on baggage; short
of taxi
announcements.
(ii) pre-flight safety annou- 2.2.3.5 Pre-flight and safety checks
ncement/demonstration
; (1) Training objective
(iii) after take-off;
(iv) en turbulence; identify
to the responsibility for pre-flight
route checks, the types of checks to be
(v) pre-landing; carried out and will define what is
meant by the aircraft
(vi) after landing; and equipment
minimum
list.
(vii) special attention pas- (2) General
sengers – individual pre-
flight briefing. (a) Define the cabin crew respo-
nsibilities for conducting pre-
(c) Identify the requirement to flight checks including
relay safety related messages which
items must be checked,
passengers,
to i.e. whenever flight they
how are checked, who checks
conditions change or them and when the pre-
or
abnormal emergency checks
flight must be
situations. completed
(d) Identify the equipment used in (If an operator uses a pre-
a passenger safety briefing. flight checklist have a copy available
Describe and demonstrate and demonstrate how
the
how safety demonstration will complete
to it correctly.)
performed.
be
(b) Identify the importance of
(e) Describe the cabin crew pre- flight checks and the impact
member responsibility for flight safety.
on
senger
pas- briefings, i.e. who
performs the briefing, (c) Identify the logbooks which
each
where crew member is are required on aircraft and
for the
positioned demonstration, as unserviceable tags. Identify
priate
appro-to aircraft configuration. procedures
the for recording
information in them, who
(f) Identify means for gaining responsible
is for making
and maintaining passenger entries
logbookand when these entries
when delivering safety briefings,
attention must be made. Identify
including eye contact, enthu- types
the of items which would
siasm, clear words, be
notlogged.
nized
synchro- actions with
ment and
announce- with other cabin (Have copies of the aircraft
members
crew cabin log unserviceable tag and
. demonstrate how to
(g) Describe the operator’s entries
make correctly).
dures
proce- for delivering the pas-
senger safety briefing and the
equipment available to
plish
accom-this. Wherebriefings
are (d) Define what is meant by
given using pre-recorded tape or the minimum equipment list
and
Page 15 of 70
64.02.2 TRAINING
identify the cabin items passengers and who is

are included.
which responsible for making
decision.
this
(e) Identify types of
which
conditions may have (e) Identify the procedures
implications
airworthiness and which for handling special passengers
be
should brought to the including safety briefings and
attention
immediate of the pilot-in- seating restrictions on different
command, i.e. cracked aircraft types.
damaged
windows, door seals,
water spills
excessive or leaks, obvious (f) Outline the regulatory
structural requirements
damage. passengers who appear to be
regarding
(f) Identify the procedures impaired due to alcohol
for reporting, removing and drugs,
or and the operator’s
ing
repair- all unserviceable policies and procedures
items. regarding alcohol service to
2.2.3.6 Passenger handling passengers. Include cabin
responsibilities
crew in serving
(1) Training objective passengers who appear to be
impaired.
identify
to the types of passenger which (3) Passenger boarding
may be carried and the
handling
general considerations which relate to (a) Define cabin crew
safety. responsibilities
member for passenger
supervision while the aircraft is
(2) General on the ground, including
boarding, disembarking
(a) Identify the requirement station
and stops. Include
for passengers to comply number
the of cabin crew
instructions
with of cabin crew that must be present on
members
members aircraft
the for the above.
.
(b) Describe the types of (b) Identify the importance of
passengers which may duties
safety over service duties during
carried
be including passengers passenger boarding.
who require special handling.
2.2.3.7 Passenger and cabin crew
(c) Describe the procedures for seats/restraints
acceptance and carriage of the (1) Training objective
following and include special
handling considerations, seating The cabin crew member will be able
and securing the persons and identify
to the requirements
the equipment for all phases established
and procedures relating to on
the
of flight: board seating for passengers and
cabin crew
(i) members.
Incubators; (2) Passenger seating
(ii) stretchers;
(a) Outline the requirement for
(iii) disabled persons; each person to have a seat with an
individual safety belt.
(iv) persons travelling with
medical (b) Define exit row and describe
oxygen; the operator’s policy and
(v) child restraint regarding
procedures exit row seating,
system; and who
and may not occupy seats
these
in rows.
(vi) guide and service ani-
mals. (c) Describe the procedures
associated with the relocation of
Note: Paragraphs (i) passengers in compliance
(ii)
and mendedare recom- exit
with row seating
(d) Describe
policies. where special attention
(d) Identify theitems.
operator’s policy passengers may be
for accepting or denying boarding to taking
seated, into consideration
Page 16 of 70
64.02.2 TRAINING
proximity to exits, availability “sit and fit” to enable quick

supplemental
of oxygen, ease access.
evacuation
of etc.
(e) Describe the procedures to
(e) Identify the passenger follow and approved alternate
restriction on aircraft equipped
seating seating in case of an
with upper deck/lower deck unserviceable cabin crew
passenger seating where appli- member
cable. seat.
(f) Describe the requirements
(f) Outline the seating restrictions for cabin crew members to
regarding arm held seated
be with restraint
infants. fastened for taxi (except
system
(g) Describe the procedures for the safety
for related duties), take-off,
use of on board skycots, stating landing and turbulence
when these devices may whenever directed to do so by
used,
be and restrictions regarding the pilot-in-
the occupant of the skycot. command.
(g) Identify the correct way to sit
(h) Describe the requirement in a cabin crew member
for passengers to be seated in their including
seat the preferred position
assigned sets for take-off, of hands, feet, legs and head to
landing and whenever advised ensure maximum
by a cabin crew protection.
Describe
member. the required (h) Identify rationale behind
positioning of seats for take-off wearing seat belt and shoulder
the
and landing. harness and the hazards
improper
of
(i) Describe the different types of use.
seat belts/harnesses found on (i) Identify any placards or
passenger seats on aircraft in signageassociated with crew seating
the fleet, and the correct and describe appropriate usage,
of operation for each including
method for example
description of extensions Unserviceable”
“Seat and “For Crew
importance
and of Use Only”.
compatibility.
verifying
(j) Identify the
(j) Identify any placards of command
signals/verbal for cabin
associated with passenger
signage members
crew to take their
seating and describe appro- seats
assigned and to secure
priate usage, for example, State who is responsible for
themselves.
Unserviceable”
“Seat or “For Crew these signals.
Use Only”.
2.2.3.8 Carry-on baggage
Note: Paragraph (2)(g) is a
recommended (1) Training objective
subject.
(3) Flight crew seating The cabin crew member will be able
define
to what is meant by carry-
(a) Identify the persons baggage
on- and will describe the
to occupy any of the flight crew
authorized procedures for accepting and stowing
seats on board and who has the carry-on baggage and any applicable
authority to make this restrictions.
decision.
(b) Identify the persons (2) Passenger carry-on baggage.
to occupy
authorized any of the observer
seats in the flight deck. (a) Define carry-on baggage.
(c) Describe the importance (b) Describe carry-on baggage
of ensuring serviceability of cabin regulations and organisation
crew member seats, who procedures.
responsible
is to ensure this and
when to check serviceability. (c) Identify the safety implications
(d) Identify the components of of improperly stowed carry-
baggage.
on
a pre-flight serviceability check for
a cabin crew member seat,
e.g.
Page 17 of 70
64.02.2 TRAINING
(d) Identify the approved equipment for

locations for carry-on baggage,
stowage this.
accomplishing
any specific areas of the cabin
where carry-on baggage (o) Describe the requirement
not
maybe stowed, e.g. lavatory to keep the exit areas clear
compartment. Identify free
and from obstructions, such
requirement
the for carry-on
as baggage.
overhead
placarding bins, closets and
drawers and the types of (p) Describe the requirement
placarding used in the operator’s to maintain clear access
fleet. emergency
to
equipment.
(e) Describe the procedures for (q) Describe safety precautions for
stowing awkward types of carry- cabin crew members
on baggage, such as - opening
when overhead bins, and
when handling items of carry-
(i) strollers; baggage
on in order to prevent
personal injury.
(ii) musical
instruments; (3) Flight crew carry-on baggage
(iii) canes, crutches, walking
sticks; and (a) Describe the policies and
procedures for stowing flight
(iv) diplomatic crew carry-on baggage in the
mail. passenger cabin including
(f) Describe the procedures for accepting baggage from
accepting carry-on baggage and heading
dead- crew.
procedures for non-acceptance.
(b) Identify the cabin crew carry-
(g) Describe announcement on baggage stowage locations for
to passengers regarding carry-on each aircraft type.
baggage, when it is made,
is responsible for making it2.2.3.9 Electronic devices
who
how
and often it is
made. (1) Training objective
(h) Identify the cabin The cabin crew member will be able
crew responsibilities for ensuring that define
to what is meant by
all carry-on baggage is correctly devices, and
electronic describe policies and
stowed when required. procedures for their acceptance and
use on board aircraft.
(i) Outline the operator’s proce-
dures for dealing with carry-on (2) General
baggage that cannot be
correctly stowed. (a) Define ‘electronic devices’.
(j) Identify the importance of (b) Identify the electronic
cabincrew consistency in applying most likely to be carried
devices
these board
on aircraft.
requirements.
(k) Outline the operator’s policies (c) List the potential hazards
and procedures for the carriage to flight safety associated with
of live animals in the these electronic devices.
cabin.
passenger
(d) Describe the organisation
(l) Describe the cabin crew policy/procedures relating to
responsibility for electronic devices and list
carry-on
monitoringbaggage. exceptions to these
regulations.
(m) Identify the effects of carry- (e) Describe the conditions under
on baggage on weight and balance which on board phones provided
(as applicable to the operator’s by the operator are approved for
fleet). use.
(n) Describe the approved proce-
dures for accepting and restrain- (f) Identify the safety
ing seat-loaded baggage and associated
concerns with the use of
cargo in the passenger cabin, “walkman” type headsets during
and approved devices/ critical phases of flight,
Page 18 of 70
64.02.2 TRAINING
abnormal operations, (1) Training objective

and disembarking across
boarding
open ramp.
an The cabin crew member will be able
identify
to the regulatory
(g) Outline the notification to regarding
requirementsfuelling with passengers on
passengers regarding the use of board and the procedures established
electronic devices on board for this situation.
aircraft and who is responsible
for advising passengers. (2) General
(h) Describe cabin crew respo- (a) Describe fuelling and how
nsibilities for fuelling may or may not
passengers
monitoring to ensure that only i.e. overwing refuelling and
occur,
acceptable electronic devices refuelling with an engine
are accepted on board and that running.
passengers comply
conditions
with of use. (b) List the potential
associated
hazards with fuelling aircraft
2.2.3.10 Service to passengers on the to occupants and the aircraft.
ground
(1) Training objective (c) Identify the types of
procedures
fuelling which require that
The cabin crew member will be able passengers and flight crew be
identify
to what is meant by service off-loaded and why the potential
passengers
to on the ground, the hazard is
conditions under which this can be greater.
accomplished and the procedures (d) Describe the procedures and
do
to so. precautions for fuelling with
passengers on board.
(2) General
(e) Define what is meant
(a) Describe service to passengers by designated evacuation
on the ground and the types of during
exits fuelling and associated
service which may be procedures.
in normal
provided situations and also
abnormal
in situations (3) Cabin crew responsibilities
(delays).
(b) Identify when this service is (a) Identify cabin crew
to be offered and who is response- ties
responsibili- and communication
ble for making this fuelling
when with passengers on
decision. board.
(c) Describe the procedures/restrict-
tions for providing food and (b) Describe the fuel leak or spill
beverage service to passengers procedures and identify the
on the ground. communication and
procedures contained in the
coordination
(3) Cabin crew responsibilities operations manual that
crew
cabin members are
(a) Identify the need for flight for.
responsible
crew communication and
whenever
coordinationpassenger service is (c) Describe the procedures when-
being offered on the ground, i.e. ever fumes are detected in
cabin crew to let pilot know cabin
the including flight crew
service is taking place and pilot communication and the
to let cabin crew know how to
decision disembark
much time before passengers.
taxiing. 2.2.3.12 Pre-take off and pre-landing
(b) State the requirement for
the pilot-in-command to give (1) Training objective
crew
cabin adequate notice prior to
taxi so that equipment The cabin crew member will be able
supplies
and may be stowed identify
to safety procedures associated
pre-take-off
and duties can be with take-off and landing and be able to
completed. implement
them.
2.2.3.11 Fuelling with passengers on board (2) Cabin preparation
Page 19 of 70
64.02.2 TRAINING
(a) List the preparations which

must be completed to secure (b) Define “missed approach” and
cabin
the prior to taxi, take-off describe the associated proce-
landing
and and identify cabin crew dures.
responsibilities to do so.
(c) Define abnormal
(b) Describe flight crew situations,
landing e.g. no landing
tion
communica- procedures piror to aircraft gear/partial landing gear, burst
movement advising the pilot- tyres/deflated tyres.
command
in- that all
are seated.
passengers 2.2.3.13 Propeller
abnormalities
(c) Describe the procedures in (1) Training objective
place to ensure that the cabin of
the aircraft is secure prior to the The cabin crew member will be able
commencement of taxi, take- identify
to the characteristics of an over-
or
off landing. speeding and a runaway propeller and
be aware of the procedures associated
(d) Describe the requirements with these situations.
and procedures for stowing
equipment and securing (2) General
galleys.
(3) Cabin crew responsibilities (a) Define what is meant by
over-speeding propeller/runaway
(a) Define “critical phases of flight”, propeller, and emergencies that
when this is in effect and may occur as a
procedures associated with it. result.
(b) Describe how to recognize
(b) Define “sterile flight deck”, and these propeller malfunctions and
associated procedures. effect
their on flight characteristics.
(c) Identify the potential hazards (c) Identify the flight
to flight safety of violating the crew communication
sterile flight deck rule with non- associated
procedures with these propeller
safety related issues. abnormalities
(d) Identify when cabin .
crew members are required to (d) Outline the procedures for relo-
the sterile flight deck rule.
violate cating passengers;
Describe safety related
information that should (e) Identify propeller
conveyed
be and the (propeller
abnormalities functions), e.g. turning
to be clear,
requirement concise, specific and or not turning when it should.
timely.
2.2.3.14 Apron/ramp
(e) Define “silent-review” and safety
identify the components, when (1) Training objective
must
it be done and who
required
is to complete The cabin crew member will be able
it. identify
to the components of ramp
(f) Describe take-off or landing the responsibilities
safety, for passenger
stations and when they are movement on airport ramps and
required to be occupied. procedures
the established to
such safety.
accomplish
(g) Identify when cabin
crew members must have their (2) Hazards on
belt
seatand shoulder harnesses ramps
fastened at their station/seat. (a) Identify the hazards
(h) Describe the signals used by the with
associated airport ramps, for
flight deck to advise cabin crew aircraft/ground
example: service traffic,
members that take-off or noise and weather and foreign
is
landing objects.
imminent.
(4) Abnormal (b) Describe the hazards
situations with
associated traffic on the ramp
(a) Define “rejected take-off”, and aircraft
including movement,
describe the associated proce- jet
propellers, blast/exhaustion
dures. vehicles.
Page 20 of 70
64.02.2 TRAINING
(3) Cabin crew responsibilities crew coordination in conditions

of turbulence and describe
(a) Identify the communication and
procedures and requirements
established procedures.
coordination
escorting
for passengers across
airport (b) Describe safety advice to
ramps. passengers during turbulence.
(b) Describe the coordination
required between cabin crew (c) Outline the cabin crew
members and ground staff responsibilities to ensure that
ensure
to passenger safety, i.e. passengers comply
stairs in place,propellers
are requirements
with and
secured and ways to achieve it. procedures.
2.2.3.16 Crew member
(4) Helicopter operations incapacitation
(a) List the ramp safety
associated with helicopter
hazards The cabin crew member will be able
operations. identify
to the procedures for dealing with
an incapacitated flight crew
(b) Describe the correct ways to member.
approach a helicopter with and (2) General
without the rotor engaged.
(a) Define what is meant
(c) Identify communication by incapacitated flight crew
and coordination procedures member and identify
between crew and ground staff causes,
possible i.e. illness, injury, death,
to ensure passengers are physical and
escorted to and from incapacitation,
mental food poisoning.
helicopter.
the
(b) Identify the impact on
(d) Describe when it is safe to flight safety of an incapacitated pilot
board/disembark or cabin crew member
and who is responsible for this
passengers different
on aircraft types in the
decision, and how this fleet.
information is conveyed to
members
crew (c) Identify the preferred
. for
locations relocating incapacitated flight
(e) Describe operational regulations crew members different
differing from fixed aircraftonin the operator’s fleet.
operations.
wing
(d) Identify how and where
2.2.3.15 Turbulence to secure an incapacitated flight
crew member for landing
(1) Training objective during
or periods of in-flight
turbulence.
identify
to the hazards associated (e) Identify the flight
turbulence
with and the procedures for crew communication procedures
ensuring passenger and cabin crew advise
to of flight crew
safety during periods of in-flight incapacitation
member including flight
turbulence. deck/cabin, in-charge/cabin
crew
(2) General members.
(3) Pilot incapacitation
(a) Describe turbulence and the
classifications of turbulence, i.e. (a) Identify the assistance
light, moderate or cabin crew members will be
severe. to provide
required in the flight deck.
(b) List the potential hazards
to aircraft, cabin crew and (b) Describe the procedures for
passengers in turbulence. assisting an incapacitated pilot.
(3) Cabin crew responsibilities (See paragraph 3.2.2.5 for pilot
incapacitation drill).
(a) Identify the importance of
flight crew communication and
flight
Page 21 of 70
64.02.2 TRAINING
(c) Describe and demonstrate (iv) briefing passengers on

the procedures for appropriate behaviour in
first aid oxygen to
administering the flight deck;
incapacitated
an pilot.
(v) meal service to
(See paragraph 3.2.2.5 for pilot different
pilots: meals, ovens
incapacitation drill). and times;
(d) Describe the procedures for (vi) beverages to be passed
removing an incapacitated from the outboard
from
pilot the
flight deck. side;
(vii) use of tray to pass
(See paragraph 3.2.2.5 for pilot beverages;
incapacitation drill).
(viii) insulate hot drinks; and
(4) Cabin crew member’s
incapacitation (ix) no alcohol to be served
(a) Identify the flight to pilots or flight deck
crew coordination procedure to visitors.
ensure that the safety and
emergency duties of (d) Identify flight crew
incapacitated
the cabin crew tion and
communica- flight crew coordination
member are assumed procedures associated with flight
identify
and the person responsible deck visits.
for this decision.
2.2.3.18 Fuel
(b) Outline the procedures dumping
associated with incapacitated (1) Training objective
cabin crew members
procedures
(including for dealing with The cabin crew member will be able
more than one recognize
to the characteristics
cabin
incapacitated crew ciated
asso- with fuel dumping and be able
member). follow established procedures.
to
2.2.3.17 Flight deck protocol
(2) General
(a) Define fuel
The cabin crew member will be able dumping.
identify
to the procedures associated with (b) Describe the conditions under
entry to the flight deck and service to which fuel dumping may
the flight deck crew. occur.
(c) Identify the need for flight
(2) General crew communication during
dumping
fuel and the
(a) Identify the credentials/ of cabin crew members to
responsibility
organi-sation policy for flight deck entry any unusual conditions to the
report
and describe the authority of the pilot-in-
pilot-in-command to command.
permission
give for access to (d) Describe the advice to
flight
the deck. passengers regarding fuel
dumping and the
(b) Describe the policies and responsible
person for this advice.
procedures for locking/unlocking
the flight deck door. 2.2.3.19 Post flight duties
(c) Describe the components
of flight deck protocol, such as - (1) Training objective
(i) coordinating passenger The cabin crew member will be able
visits with pilot-in- identify
to their post-flight safety related
mand
com- and available duties.
gen
oxy- mask;
(2)
(ii) supervising passengers Documentation
in-flight on flight deck; Describe the safety related docu-
mentation which must be
(iii) awareness of pilot(s) after each
completed flight and who is responsible
monitoring radio for its
calls; completion.
Page 22 of 70
64.02.2 TRAINING
each circumstance when

(Experience in completing is being used.
oxygen
documentation
appropriate correctly is
ended
recomm-for each trainee). (f) Describe procedures for
provided
oxygen by passengers or
(3) operator for continuous use
Communication during flight.
In instances of a cabin crew
identify
change,the responsibility of the cabin (g) Describe advice to passengers
crew to brief the new cabin crew and the person responsible for
regarding any unserviceabilities, briefing the passengers.
special passengers, any other safety
related matters pertinent to their 2.2.4 Emergency procedures
flight.
2.2.3.20 Oxygen 2.2.4.1 Fire fighting
administration
(1) Training objective (1) Training objective
The cabin crew member will be able The cabin crew member will be able
identify
to the importance of identify
to the types of fire, fire detection
when
oxygen, it may be necessary and fire fighting systems and
administer
to oxygen, and identify established
the fire-fighting procedures.
procedures
the for oxygen
using the different
administration oxygen sources (2) General
the
on operator’s aircraft.
(a) Identify the threat to safety
(2) General from in-flight fires.
(a) Identify the physiological (b) Identify hazards associated
tance
impor- of with on board fires including
oxygen. of fumes, flammability of
toxicity
(b) List the circumstances materials,
cabin variety of materials
whenadditional oxygen may burn.
to
required,
be i.e. decompressions
medical
or (c) Identify the impediments to
emergencies. fire fighting on board aircraft
(c) Identify when oxygen must including limited visibility due
be available for passengers and smoke/fumes,
to fire fighting
flight crew, and the requirement confined
in space, difficulty in
to brief passengers on the locating the source of the fire,
availability of limited resources to fight the
oxygen. and
fire distance to suitable airport
(d) Describe in general terms for landing.
the types of oxygen available on
operator’s aircraft including
the (d) Describe experiences with
and
fixed portable fire accidents/incidents. Identify
systems. safety
the lessons learned as a
(3) Procedures result.
(a) Describe procedures for use of (e) Describe the legislated
the fixed cabin oxygen requirements to fire safety, e.g.
system. on board smoke detectors,
(b) Describe procedures for use of resistant
fire seat cushions,
floor
the portable oxygen fighting, etc.
system.
(c) Describe procedures associated (f) Define fire chemistry, including
with using the flight deck the elements which must
system.
oxygen present
be for fire to occur (fuel,
heat, oxygen,
(d) List the precautions whenever reaction).
chemical
oxygen is being
i.e. no open
administered, flame and (g) List the classes of fire which
supply.
monitor may occur on aircraft Class A –
combustible material fires,
(e) Describe the flight crew B –
Classgrease/spill fires, Class C–
communication procedures electrical and Class D – fire
in
Page 23 of 70
64.02.2 TRAINING
involving metals and implement appropriate

possible
the sources for these fires. fighting
fire procedures.
(h) Describe the importance of (c) Define the specific cabin crew
early detection and correct responsibilities for fire fighting
recognition. on board:
(i) Identify the characteristics (i) Fighting fire;
and behaviour of fire (e.g. what you
will see, how the fire will (ii) back-up
behave) in different cabin equipment/secon
environments, fire firefighter;
d
propagation.
(j) Describe the means of (iii) communication;
fire smoke detection, e.g. and
auditory,
smell, visual, touch and (iv) passenger control.
tactile.
(d) List fire prevention
(k) Describe the measurescabin crew responsibilities
and
properties
chemical of each type of fire for fire prevention including but
extinguisher, including not limited to
to occupants
hazards and aircraft -
systems and how it (i) practicing and
fire.
extinguishes maintaining safe
habits;
work
(l) Describe each piece of fire
fighting equipment on (ii) enforcing smoking
(including
board protective breathing tions;
regula-
equipment, protective
and include
clothing) the following in the (iii) monitoring
description: cabin,lavatories and cargo
compartments
(i) purpose; .
(iv) maintaining good
(ii) stowage, location, house-keeping practices; aware-
access, retrieval; ness of popped circuit
breaker procedures; and
(iii) serviceability;
(v) prompt investigation
(iv) operation; of fire detection
unusual
alarms, odours, heat
(v) duration; build-up, deformation
aircraft
of components,
(vi) etc.
limitations; (e) Describe the importance of
(vii) conditions of use; and flight crew coordination in fire fighting
and identify ways that this
(viii) care after use. be
mayachieved.
Note: This (f) Describe the importance of
may
information be included flight crew communication in
the
in aircraft fighting
fire and providing pilot-in-
specific
type command with accurate
(3) Cabin crew responsibilities
. mation on fire source,
infor-
(a) Identify the responsibility extent/severity of fire/smoke
location,
fire
andfighting actions.
for cabin crew to
situational
maintain awareness and (4) Procedures cabin
investigate immediately
ever
when-on board fire situation is (a) Describe the fire fighting proce-
suspected and when an on dures for specific types of fires,
board fire detection system e.g. gallery, oven, lavatory,
activated.
is electrical, upholstery, etc.
(b) Identify the importance (b) Describe the technique and
and responsibility to be prepared to procedures for fighting these
fires including finding the source
Page 24 of 70
64.02.2 TRAINING
of the fire, type of extinguisher The cabin crew member will be able
use,
to additional fire fighting identify
to the hazards associated
equipment needed, fumes
with and/or smoke in the
for using
technique extinguisher, potential
cabin, sources and the established
cations
compli- to fighting these types of procedures if fumes and/or smoke
fire, limitations to fighting detected
are in the cabin in flight or on the
type
this of fire, post-fire procedures, ground.
flight crew communication
flight
and crew coordination proce- (2) General
dures, passenger handling.
(a) Identify the possible sources
(c) Identify ways to of fumes and smoke in the
breathing
maintain comfort for cabin.
occupants.
cabin (b) Describe the potential
to
hazards the aircraft and the occupants
(d) Define “smoke removal”, and from smoke/fumes in the
smoke control, and describe cabin.
associated
the procedures on the (3) Cabin crew responsibilities
different types of aircraft
including flight crew coordination (a) Describe the requirement
and advice to passengers. of crew to be alert for smoke
fumes
and in the cabin, i.e.
Note: May be in the aircraft fuelling
during or de-icing.
type specific
(b) List the flight crew
(e) Define.flash over and flash-fire. unication procedures associated
Describe the cause of each and comm.-
with smoke/fumes in the
conditions under which each is including
cabin, how to notify the pilot-
likely to occur. in-command of the situation
what
and information is
(5) Procedures required.
external (c) Describe the procedures for
(a) Identify the types of dealing with smoke/fumes in
external which could affect flight
fires cabin
the including locating the
safety, including, but not limited source, notifying the pilot-in-
to - command, flight crew
ination,
coord- ensuring passengers’
(i) engine fires; breathing comfort,
for rapid
preparation disembarkation
(ii) APU and engine evacuation.
or
torching;
(iii) fuel spill/ramp (d) Describe the authority of the
fires; pilot-in-command to
(iv) fires on loading bridges; passengers
relocate if smoke/fumes
and present in the cabin and when
are
this decision may be
(v) service vehicle fires. made.
(e) Describe how to
(b) Describe established proce- ‘condensation’ in the cabin, its
dures for dealing with these fire recognize
similarity to smoke and
situations including recognition, causes
describe and the phases of flight
flight crew communication when it may be
flight
and crew coordination. (f) visible.
Identify the advise to
(c) Identify the communication passengers in case of condensation
in the cabin, the person who
and coordination required with gives this advice, when it is
ground personnel and describe given and the importance
the fire fighting assistance communicating
of with
ground personnel can offer, and to
passengers minimize
the assistance cabin crew
members can provide to panic.
(g) Define “smoke removal”, and
personnel.
ground smoke control, and describe
associated
the procedures on the air
2.2.4.2 Smoke/fumes in the carrier’s aircraft types, as
cabin applicable and in accordance
(1) Training objective with the manufacturer’s
fications,
speci- including flight crew
Page 25 of 70
64.02.2 TRAINING
communication, flight of reaching a safe altitude

coordination
crew and advice to quickly.
passengers.
(j) Identify the likely
2.2.4.3 Rapid decompression and cabin conditions in a rapid
problems
decompression pression
decom- and the ways cabin
crew members can
(1) Training objective safety
ensure for themselves
passengers.
and
recognize
to a rapid decompression (3) Crew member
cabin
and pressurization problems, responsibilities
iated cabin crew responsibilities and
assoc- (a) Describe means and
the established procedures for dealing for cabin crew to passenger
procedures
with each condition. communication during a
decompression
rapid and
(2) General pressurization
cabin
problems.
(a) Define rapid decompression (b) Identify the immediate
and cabin pressurization cabin
actions crew members must
problems. in the
take event of a rapid
(b) Identify the potential threat decompression
to flight safety caused by a rapid .
decompression (c) Describe the flight crew
comm
. unication procedures- (e.g. signal
(c) Identify the potential causes of for beginning a post-
a rapid decompression ression
decomp- walk-around, who is
fuselage
(e.g. failure, air pack failure) responsible for giving this signal
and cabin pressurization and when it will be given, etc).
blems
pro- (e.g. door seal
cracked window, system
leak, (d) List the cabin crew
malfunction, duties
member in a post-
etc.) walk-around and safety prio-
decompression
(d) Describe the mechanical rities.
indi- cations and physiological effects
associated with each condition. (e) Identify the importance of
flight crew coordination and
(e) Describe the effects of of achieving
methods this coordination.
deficiency
oxygen on human
ance
perform- and identify the
2.2.4.4 Evacuations
in recognizing
importance these signs
symptoms
and in other crew (1) Training objective
bers.
mem-
(f) Identify the importance of identify
to the types of evacuations, cabin
blow-out panels and where these crew responsibilities and procedures
be
may located on each aircraft type relating to the different types of
in the air carrier’s fleet. evacuation situations.
(g) List the cabin crew (2) General

memberprocedures associated with
rapid decompression and (a) Define evacuation and rapid
pressurization
cabin disembarkation
problems. .
(h) Describe the effects of a rapid (b) Identify the types
decompression on of emergencies which may
unsecured
any objects, or persons in evacuation
require or rapid
the immediate ation, who is responsible for this
disembark-
area. decision and the factors to be
(i) Describe the likely aircraft considered when making
attitude associated with an decision.
this
emergency or rapid
following
descent a rapid (c) Describe the experiences
pression,
decom- and what is meant with accidents/incidents involving
safe
by altitude and the rapid disembarkation
importance evacuation.
and
Page 26 of 70
64.02.2 TRAINING
(b) Identify the requirement of

(d) Outline factors affecting surviva- cabincrew members to be aware
bility in evacuation such as their
of duties and the duties of
fuselage break-up, smoke, other cabin crew members
etc.
fire what
and this means in
evacuation.
an
(e) Define the types of evacuations,
i.e. prepared and unprepared. (c) Identify the responsibility
of cabin crew members to
(f) Define “ditching” and passengers
assist and fellow flight
“unprepared water landing”. crew members in an
Describe the conditions which and any limitation to
evacuation
may be responsibility.
this Outline the
with each
associated/expected type of conditions when cabin crew
emergency. members should
(g) Describe the flotation character- themselves.
evacuate
istics of aircraft in the operator’s (d) Describe ways to assist
fleet identify the factors which incapacitated passengers and
could adversely affect aircraft fellow cabin crew members
flotation in water landing, i.e. evacuations.
in
structural damage,
centre
weight, of gravity, outside (e) Describe the importance
conditions. of silent review in preparing for a
possible evacuation.
(h) Describe the need to be
prepared during critical phases (f) Describe the importance of
of flight due to increased risk of flight crew communication in
accidents. evacuation
an and the established
communication signals
(i) Describe the different attitudes evacuations.
for Identify the
possible as a result of responsible
person for activating
accidents/incidents, i.e. gear evacuation signals.
collapse, off-runway, shift in
centre of gravity. Include (g) Identify when cabin
effect
the of different aircraft crew members have the authority
attitudes on exit usability. the
andresponsibility to initiate an
evacuation.
(j) Describe the effect of environ-
mental conditions in (h) Identify the briefings
ations,
evacu- i.e. strong winds, terrain between
required flight deck/cabin crew
or snow/ice. and in an emergency
which
situationmay require
(k) Identify the importance of time evacuation.
an Include
in evacuations and how following
the information in
affects
time survivability in different description.
the
accident situations.
(i) The person responsible
(l) Describe the type of assistance to conduct briefing;
which may be available at
various
the airports in the operator’s (ii) when and where to
route system. Include conduct the briefing;
flight
ways crew members
manage
can the evacuation (iii) the information that
coordinate
to their actions with the is required; and
ground rescue personnel.
(iv) the manner in which
Note: Paragraph (2)(f) is a reco- to conduct the briefing,
mmended including time
subject. ment.
manage-
(3) Cabin crew responsibilities
(i) Outline the responsibility of
(a) Define situational awareness cabin crew members to
and the responsibility of cabin passengers
prepare and the cabin in a
crew members to planned emergency
situationally
be aware, e.g. including
situation, the effect of
unwarranted evacuations. constraints.
time
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64.02.2 TRAINING
(j) Describe the different types of Identify the brace positions

passenger behaviour (passive, cabin
for crew members in
aggressive and hysteric) and or aft-facing seats, passengers
forward
identify effective ways of (seat orientation as appropriate),
managing passenger including pregnant passengers,
in evacuations.
behaviour handicapped passengers and
children and infants. Describe
(k) Identify the responsibility the effectiveness of each brace
of cabin crew members to position and the importance
leadership
provide in an evacuation and assuming
of the preferred
list ways this may be position
brace to minimize
achieved. injury.
(l) Define an Able-Bodied-Person (d) Identify the signal for
(ABP). Describe the types the brace position in different
assuming
persons
of a cabin crew evacuation situations, when it is
would
member choose for an ABP, the given, who is responsible for
assistance they could provide giving it and the crew respons-
and the special briefing ibilities when the brace signal
instructions. has been given. Identify
cabin
when crew members
(m) Identify the responsibility assume
should the brace position if
of cabin crew members to signal
no has been given.
conditions
assess prior to opening any
exit. (e) Identify the shouted
for
commands each type of evacuation and
(4) Evacuation procedures describe the rationale behind
each of the
(a) Describe the established evacu- Describe
commands. ways to increase the
ation procedures for each of the effectiveness of commands,
following types of evacuation: voice
i.e. tone, pace,
diction, body language and
volume,
(i) Land evacuation - phraseology (commands
planned and unplanned; unison).
in
(ii) tidal flat; (f) Identify the evacuation
dures
proce- for each type of exit,
(iii) ditching evacuation - doors,
i.e. windows, hatches, ventral
planned and unplanned; exits and
tailcones.
(iv) inadvertent water landing; (g) Describe the procedures for
using evacuation aids, i.e.
(v) evacuation with PTV slides, ramps, ropes or
mated to aircraft; other evacuation aid that is
any
and provided on the operator’s
(vi) evacuation at an airport aircraft. Include instructions
gate/ramp jetway. operation,
on use and instructions
to passengers for using these.
(b) Outline the operator’s
proceduresfor planned (h) Identify the inflation times for
evacuations. Include the different evacuation aids, i.e.
following:
the slides, ramps,
Describe
slide/rafts. how to recognize if
(i) Flight crew evacuation
an device is fully
communication inflated.
i.e. signals, briefings, etc.
procedures,
(i) Describe alternate procedures if
(ii) flight crew coordination initial inflation fails and if the
procedures, i.e. with the inflation fails during the course
pilot-in-command of the evacuation.
with
and other flight crew
members; (j) Describe the preferred
and techniques for special attention
(iii) preparation priorities. passengers using evacuation
slides, i.e. elderly, handicapped,
(c) Define brace position. Describe passengers with guide
the effect of seat pitch on animals.
preferred brace positions.
94/SA-CATS-FCL64/sg Page 25
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64.02.2 TRAINING
(k) Identify how cabin aircraft after an evacuation that

crew members can would enhance survivability.
evacuations
manage in adverse
conditions, e.g. heavy (f) Describe the different groups,
darkness.
smoke, e.g. media, legal and
investigators
accident which will
(l) Identify the importance to solicit
attempt information from
of checking the cabin, flight deck crew
cabin members after
and lavatories, after all evacuation
an and outline the
passengers have been procedures for dealing with
evacuated and describe how these groups.
and under what conditions this
should be (g) Describe the process of accident
accomplished. investigation and describe the
(m) Identify the cabin official groups tasked with
crew responsibilities for removal accident investigation,
equipment
of when they internationally and nationally.
the aircraft
evacuate and under what Identify their mandate and
conditions this should be role
theirin aviation safety.
accomplished
. Note: Paragraph (5)(g) is a
(5) Post-evacuation recommended
(6) subject.
Accident/incident
(a) Describe the responsibilities of
cabin crew members after review
evacuation, e.g. grouping (a) Describe the operator’s
an accidents/ incidents, and
passengers, assisting with first
aid, etc. accidents/incidents of other
operators.
(b) List the types of survival
situations cabin crew (b) List the factors which had
may
members encounter as a result of positive and a negative effect on
evacuation including wilderness, survivability.
an
arctic conditions, sea, deserts,
jungle and survival as 2.2.5 Emergency equipment
appropriate to operator’s
operation. 2.2.5.1 Equipment
overview
(c) Identify the importance of (1) Training objective
post- crash procedures to increase The cabin crew member will be able
survivability in each of the
survival situations. Include identify
to each piece of safety
following:
the emergency equipment on board
operator’s
the aircraft, describe its
and
uses procedures associated with its
(i) First aid; operation.
(ii) survival priorities;
(2) General
(iii) hazards inherent
in different environments; (a) Define safety and
equipment
emergency
(iv) survival skills for different .
environments (b) Describe each piece of safety
; and emergency equipment
(v) survival equipment; operator
the has available on board
each aircraft based on the
and following points:
(vi) signalling and recovery
techniques.
(i) General description;
(d) Describe the search-and-rescue
systems, their scope (ii) uses;
operation
of and how they are able
to locate downed aircraft. (iii) location;
(e) Identify the on board (iv) pre-flight serviceability
equipmentsupplies which cabin crew
and check;
members could remove from
an
Page 29 of 70
SA-CATS-FCL 64
64.02.2 TRAINING
(v) removal from uses (e.g. LI; main

stowage; door).boarding
(vi) how to operate;
(c) List and describe any
(vii) conditions for operation; distinguishing features, e.g.
upper deck and winglets.
(viii) operational
limitations; (d) Identify exterior markings
(ix) operation under and their significance including the
adverseconditions, precautions aircraft registration.
for use; and
(4) Interior
(x) care after description
use. (a) Describe the cockpit
2.2.6 Aircraft specific configuration including seats
and special features.
2.2.6.1 Physical description
(b) Describe the cabin features of
(1) Training objective this aircraft, including safety and
emergency equipment
The cabin crew member will be able and blow-out
locations panels, e.g. flight
recognize
to the aircraft’s crew and passenger seating,
characteristics
main and be able to describe galleys, lavatories, cabin
the interior and exterior stowage areas, partitions,
features. special features, e.g. crew rest
(2) General areas. Include the
following:
(a) Identify the (i) Number, locations and
manufacturer. access;
(b) Identify the model and
seriesnumber of the aircraft, (years (ii) special features of each;
service),
in aircraft family.
(iii) operation including
(c) Describe the aircraft type, e.g. description
of controls
;
wide body, commuter, STOL.
(iv) precautions, conditions
(d) Describe the and limitations of
features
performance of the aircraft, e.g. use;
range, cruising altitudes, (v) serviceability checks; and
cruising speeds.
(e) Identify the physical (vi) procedures for
of the aircraft including height,
dimensions tions.
malfunc-
length and wingspan.
(c) Describe the operation of each
(f) Identify the number of of the flight crew seats, cabin
aircraft operator has in his or her
the and flight deck, when it is
fleet, where the aircraft are occupied. Include the
based and the age of such operation
correct of the restraint
aircraft and routes. for each
system seat and the correct
method for securing it
Note: Paragraphs (2)(d), (e) and minimize
to injury, and
(f) are recommended assigned
the crew member
subjects off/landing
take stations.
(3) .
Exterior (d) List the types of fire-detection
description systems on board the
(a) Identify how many engines aircraft including those in the
operator’s
the aircraft has, where they are passenger cabin and in
located and the accepted way to deck cargo
refer to them. Include the main
in this description. compartments.
APU (e) Describe the fire detection
systems on board the
(b) Identify allthe exits on aircraft including the following in
aircraft, the operator’s
theoperator’s way to the description:
refer to them and their
principle (i) Location;
Page 30 of 70
SA-CATS-FCL 64
64.02.2 TRAINING
describe the procedures for

(ii) serviceability; tripped circuit breakers including
reset and crew
(iii) procedures.
communication Describe the
limitations; potential hazards to flight
(iv) activation; ifsafety
circuit breaker procedures are
not followed.
(v) signals when activated;
(h) Identify the flight
(vi) shut off/re-set; and crew procedures for dealing with any
electrical malfunctions in
(vii) care after activation. galley.
the
(f) Describe cabin crew (i) Describe the procedures for
member positions, in all configu-
cabin reporting unserviceabilities in
rations, for both pre-flight the galleys and who is
passenger safety responsible for reporting
demonstrations and Include
them. the importance
landing
emergencybriefings. communicating
of this
to the new
information cabin crew in case of
(g) Describe the aircraft’s flotation a crew change.
characteristics as well as the
different aircraft attitudes (j) Identify the types of
possible as a result of devices
restraint in galleys (and in the
accidents/incidents on landing cabin for gallery
and water and any effect on Identify
equipment). the restraint devices
usability.
exit portable
for equipment,
trolleys/carts
i.e. etc.
2.2.6.2 Galleys descriptions
Include on how to use
them, when they are to be
(1) Training objective and
usedthe person responsible for
securing galley
The cabin crew member will be able Describe
equipment. the procedures and
identify
to the components of the precautions for securing trolleys
and describe
galley the operation and and galley equipment in case
procedures relating to their use. in-flight
of turbulence.
(2) General (k) Identify the procedures
(a) Identify the components of for securing galley curtains and the
the galley, e.g. ovens trolleys, 2 position they must be secured
electrical panels. for
in take-off and landing and at
station stops with passengers on
(b) Describe the operation of each board.
of these
components. (l) Identify the approved
(c) Identify the safety for excess galley equipment
stowage
associated
procedures with each of the supplies,
and especially during take-
galley off and landing, and the
components. approved location for garbage.
(d) Identify the safety implications Include the importance
of “safe work” practices in the keeping
of exit areas and
galleys and ways to achieve gency
emer- equipment stowage
this. of obstruction
clear and accessible.
(e) Identify the potential hazards (m) Where galleys are located
of spills and leaks in galleys and on the lower deck include the
describe the procedures for following:
dealing with
them. (i) Policies and procedures
(f) Describe what is meant relating to lower deck
by “water shut-off valves” in the galleys;
galley and identify the
responsibility of cabin crew (ii) maximum number
members regarding of persons allowed in the
these. lower deck galley;
(g) Identify the function of
breakers
circuit in electrical
panels
and
Page 31 of 70
SA-CATS-FCL 64
64.02.2 TRAINING
(iii) communication (iv) identify the response to

proce-dures with lower galley flight deck calls;
crew member;
and (v) identify interphone
(iv) escape routes from protocol;
the lower deck galley.
(vi) describe and
(n) Identify the procedures demonstrate use of
relating lifts, e.g. cart-lifts/dumb-
to interphone;
the
how
waiterand when they are to be
operated, safety features and (vii) identify
alternate procedures if lift chimes,
accompanying lights and
becomes signals;
other
unserviceable.
(o) Describe circumstances (viii) describe the reset proce-
when galley power may be dures after use;
e.g. during
disrupted, engine shutdown or
taxi. (ix) describe the
procedures;
interphone
(p) Outline crew member emergency;
normal,
response- to ensure that all
bilities and
equipment is available and (x) describe alternate
good
in working order, and proce-dures in case of
properly secured when not in failure.
system
use.
(4) Public address
2.2.6.3 Communication system
system (a) Describe the following points
(1) Training objective relating to the public address
system:
describe the communication system
to (See paragraph 3.2.1.1 for
board
on and be able to use it effectivel y public address system
in any on board situation. interphone
and system
drill.)
(2) General (i) Location of the PA
micro- phones and controls;
(a) Describe the components of
the communication systems for (ii) what is the established
crew
flight communication PA priority;
communication
and to
passengers.
the (iii) describe and
demo-nstrate use of the PA;
(b) Describe the procedures for
using each of these (iv) identify
in normal
components and chimes,
accompanying lights and
situations
emergencyand signals
other
inoperative/unserviceable
procedures. (v) describe the reset proce-
dures after use;
(3)
Interphone (vi) describe the normal
(a) Describe the following points and emergency PA proce-
related to the cabin interphone: dures; and
(i) Location of the handsets (vii) describe alternate proce-
and controls; dures in case of
failure.
system
(ii) when would it be
used/not used; (5) Passenger call
system
(iii) what is the established (a) Describe the
call priority, describe the location,
components operation and proce-
priority of dures associated with pas-
operation
system (override calling senger call
priority). system.
Page 32 of 70
SA-CATS-FCL 64
64.02.2 TRAINING
(b) Identify the cabin location and operation.

crew responsibilities relating to the person responsible for
Identify
passenger call controlling each of
system. them.
(6) Entertainment (d) Describe the features of each
system component when used in
(a) Describe the and
normal emergency
location,
components, operation and situations.
procedures of the on board (e) Describe the procedures for use
entertainment of each of the components
system. the
of lighting system in
(b) If the entertainment system and
normal emergency
is being used for passenger safety situations.
briefings, identify alternate (f) Describe the alternate
procedures if the system procedures for use in case of
fails. system
(c) List the safety procedures failure.
associated with the (g) Describe the duration of
entertainment system, compo-nents of the emergency
stowing
e.g. of screens for take-off system.
lighting
and landing.
(h) Identify the responsibilities
(7) Automatic announcement for activating components of
system lighting
the system in normal
(a) Describe the emergency
and
announcemen
automatic system. situations.
t 2.2.6.5 Water and waste systems
(b) Identify the information it is
programmed (1) Training objective
for.
(c) Describe when it is used and
what it is used for. The cabin crew member will be able
identify the components of water
to
(d) Describe how the system waste
and system and be able
is programmed and activated implement
to the correct
who
and is responsible for this. relating
procedures to these
systems.
(e) Describe the procedures for (2) General
using the
announcement
automatic system (a) Identify the components of
alternate
and procedures in case of the water and waste system
system board.
on
failure.
2.2.6.4 Lighting (b) Describe the location of the
system different components of
(1) Training objective water
the and waste
including
system any cabin controls or
The cabin crew member will be able gauges.
identify
to the different components of
interior
the and exterior lighting (c) Identify the potential threat
and be
systems able to use them effectively to flight safety in case of large
any
in situation. leaks of either the water or the
waste
(2) General system.
(d) Describe the cabin crew
(a) Describe the components of responsibilities for the
the interior and exterior operation/malfunctions of
systems
lighting on board including water
the and waste
and
fixed portable system.
components. (e) Describe the shut-off valves,
(b) Describe the function of each of importance, location,
the components of the and identification.
operation
system.
lighting
2.2.6.6 Heating and ventilation
(c) Describe the controls for the systems
different components of (1) Training objective
lighting
the system,
including
Page 33 of 70
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64.02.2 TRAINING
The cabin crew member will be able (d) Describe the cabin crew
identify
to the components of the responsibilities for the
and ventilation systems and be able
heating system.
oxygen
implement
to correct procedures
to
relating these (e) Identify how the system
systems. is activated, duration of
(2) General flow
oxygen and flow rates. Include
to
howactivate flow to each
(a) Describe the components individual mask and ways
and operation of the heating and verify
to that oxygen is flowing
ventilation an
to individual
system. mask.
(b) Identify the location of (f) Identify alternate procedures
the heating and exhaust vents to access oxygen mask when
cabin
which crew members need to system
the fails.
aware
be of.
(g) Describe the flight crew
(c) Describe the location of the communication procedures
controls and control panels for uired
req- to activate the
the heating and ventilation system.
oxygen
system, the procedures for
and
use the person responsible for 2.2.6.8 Exits
monitoring.
(d) Describe any flight crew
communication and flight The cabin crew member will be able
coordination
crew procedures when identify
to the features of different types of
using the heating and ventilation exits, and be able to effectively
system. them
use in any on board
situation.
(e) Identify conditions that
may occur in the cabin associated (2) General
with the system,
condensation,
e.g. glycol fumes (a) Identify each of the
residual
and oil different of cabin and flight deck
types
smoke. exits on board the
2.2.6.7 Oxygen aircraft.
systems (b) Identify and describe
(1) Training objective the features of each of the
exits.
The cabin crew member will be able (c) Identify what the normal
recognize
to the components of the function the exit, i.e. boarding,
of
oxygen
fixed systems and be able to use emergency
service, use only.
systems
the effectively in any on
situation.
board (d) Identify safety
associated
precautions with exit
(2) General Include
operation. potential hazards,
inadvertent
e.g. slide
(a) Describe the components of injury to flight crew and ground
deployment,
the oxygen systems on board personnel, etc.
aircraft,
the including flight deck,
cabin sources, toilets and (e) Identify the MEL relief given to
galleys. operators when a door or slide is
inoperative. Outline the
(b) Describe when each of the conditions for this relief to be
oxygen system components granted and the procedures
used.
is Include description of which must be
for
use first aid, decompression followed
supplemental
and (3) Normal
purposes. operations
(c) Identify the location of (a) Describe the procedures for
the components of the operating the exit in
system
oxygen including the location mode
normal including
02
of masks and disarming
arming/ and
spares. opening/closing.
Page 34 of 70
SA-CATS-FCL 64
64.02.2 TRAINING
(b) Identify the

associated with using this exit
precautions (6)
normal
in Airstairs
mode/situations. (a) Define what is meant by
(c) Identify who is responsible airstairs identify their location.
and
for operating the exit in
situations.
normal (b) Describe the features of the
airstairs relating to
(d) Describe the flight crew abnormal/non-routine
normal, and
communication and gency
emer- use.
procedures,
coordination including any
established signals associated (c) Describe the procedures for
with exit operation in operating the airstairs in
situations.
normal Identify the abnormal/non-routine
normal, and
responsible
person for ensuring that this gency
emer- situations. Identify
communication occurs and cabin
the crew member
importance
the of this sibility
respon- for airstair operation.
nication
commu- for flight safety.
(d) Identify the precautions
(4) Non-routine to
relating use of the airstairs.
(a) Identify what is meant (e) Describe the flight crew
by abnormal/non-routine comm.-unication and the coordination
of the
operation operation procedures whenever the air-
exit. stairs are being used.
(b) Describe the features of the
exit associated with 2.2.6.9 Unique features
routine operation.
abnormal/non-
(c) Describe the procedures for
abnormal/non-routine The cabin crew member will be able
exits,
operation including who is recognise
to the unique features of this
nsible
respo- for the exit aircraft type or differences within the
flight
operation,crew communication type as a result of interior configuration
flight
and crew coordination or manufacturer series
procedures. differences.
(2) General
(d) Identify any precautions
for abnormal/non-routine (a) Identify any
of this
operationexit. procedures
features, and/or
unique
equipment or different to each
(e) Describe the door reset proce- aircraft in the operator’s
dures. detection systems or
doors/latches.
interior
(5) Emergency
operation (b) Describe each of the
(a) Identify what is meant by differences, their impact on
emer-gency operation of the operator’s
the standard operating
exit. procedures and the
(b) Describe the features of the to flight
importance safety of cabin crew
exit associated with members being familiar
operation.
emergency them.
with
(c) Describe the procedures for (c) Describe the cabin crew
operating
the exit in member’s responsibility
mode. emergency maintain
to proficiency with
aircraft
all safety and
(d) Identify the precautions for equipment
emergency and
usingthis exit in emergency systems.
situations. (d) Identify the function of
(e) Describe any alternate proce- breakers
circuit in electrical panels and
dures for use of this exit if describe the procedures for
becomes
it tripped circuit breakers including
unserviceable. reset and flight crew
(f) Identify who is responsible communication
for operating the exit in Describe
procedures. the potential
situations.
emergency hazards
Page 35 of 70
SA-CATS-FCL 64
64.02.2 TRAINING
to flight safety if circuit breaker

procedures are not followed. (3) Performance
criteria
3. Practical training course Each cabin crew member
demonstrate
will
3.1 Practical training syllabus techniques
communications on a public address
and
system an interphone system and
The practical training course must consist of the following:
perform
the following drills and checks:
(a) Remove the
(1) Public address system and PA microphone/hand-set from
system drill;
interphone stowage;
its
(2) passenger briefing drill; (b) activate the PA system and
(if applicable) verity that it is
(3) aircraft exit operation activated;
drill;
(4) evacuation drill; (c) deliver at least one published
safety or emergency
(5) life raft drill; ment;
announce-
(6) aircraft slide drill; (d) de-activate/reset the
system use;
after
(7) fire fighting drill;
(e) re-stow the
(8) oxygen equipment after use;
handset/microphone
drill;
(9) pre-flight check; (f) remove the interphone
from
handset its
(10) pre-take-off check; stowage;
(g) activate, select station;
(11) pre-landing check;
(h) communicate with
(12) post landing check; and station;
receiving
(13) pilot incapacitation drill. (i) de-activate/reset system
after use; and
3.2 Contents of training syllabus
(j) re-stow the
3.2.1 Drills after use.
handset/microphone
3.2.1.1 Public address system and interphone (4) Evaluation criteria
system drill
Cabin crew member performance
(1) General be
willobserved, rated and debriefed
according to -
(a) Relaying information to
fellowflight crew members and (a) correct operation of the
passengers
to is an systems;
safety
important component of the (b) message clarity (i.e. well-
crew
cabin member’s modulated,
paced, good volume,
duties. dence,
confi- authority and sincerity);
(b) The PA system and interphone
system are tools for (c) appropriate usage of announce-
safety
relaying information, thus ment (i.e. terminology,
the
using systems correctly ation); and
pronunci-
effectively
and increases the
probability of the message (d) follows operator’s
received
being and understood. (i.e.
procedures identifies station/name
etc).
(2) Equipment 3.2.1.2 Passenger briefing drill
criteria
At least one public address system (1) Equipment
one
and interphone system criteria
of the systems
representative installed in Demonstrate equipment
operator’s
the aircraft must be used for of all of the
representative equipment used on
drill.
the aircraft
the in the operator’s fleet.
Page 36 of 70
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64.02.2 TRAINING
(a) Each drill will be

(2) Performance using the appropriate aircraft or
performed
criteria an approved training device.
Each cabin crew member will
each of the following:
perform (b) Individual aircraft exits may
be substituted by an approved
(a) Pre-flight safety briefing to a equivalent. Exits equipped
special attention passenger (i.e. slides
with must include
blind, physically disabled or an equivalent
an slide or a mock-up
unaccompanied training
or device where the drag of
minor); the simulated slide is the
(b) individual briefing to an ABP (i.e. as
same the original
exit operation, crowd equipment.
assisting
control, a special attention (2) Normal door operation
passenger, assistance on the criteria
performance
ground, life raft removal
launching);
and and Each cabin crew member will
each floor level exit for each aircraft
operate
(c) perform a full passenger the
in normal mode and perform
pre- flight safety demonstration following:
the
signs,
(i.e. seat belts, exits,
life jacket,
oxygen, floor level lighting, (a) Identify the signal and the
safety features card etc). tions
condi- under which that exit
be
may opened/closed;
(3) Evaluation criteria
(b) assess the exterior and
Cabin crew member performance conditions for obstacles or
interior
be
willobserved, rated and debriefed hazards to persons or the
according to - during
exit opening/closing (e.g.
(a) completeness of briefing loading bridge, stairs, barrier
(i.e. all relevant points included);
content straps/cords,
equipment);
(b) effective usage of (c) identify the signal for arming
communication techniques and disarming sequence for the
clarity,
(i.e. comprehension, absence exit;
of jargon for special attention (d) perform the arming and
and ABP briefing); disarm- sequence for the
ing
exit;
(c) correctly modified in (e) verify the exit mode as
with
accordance requirements of armed and disarmed by
individual
the to whom briefing appropriate
completing checks (i.e. visual
being
is delivered; checks, physical checks, cross-
checks, response to interphone
(d) proper usage of eye contact and call);
body language;
(f) open and close the exit (in
(e) correct usage and simulation the normal (disarmed)
of the operation of each piece of mode);
demonstration (g) engage and release exit
equipment; mechanisms
locking and
(f) synchronizes functioning
verity of locking
with
demonstrations nisms
mecha- (i.e. gust
announcement; lock);
(g) displays confidence and leader- (h) install and remove the
ship; barrierstrap for that exit;
and
(h) displays openness and ability to (i) perform the
answer questions; and follow-up
opening/closing checks for that
(i.e.
exit alignment of
(i) verifies that briefing points were closed/locked
markings, indicators etc).
understood.
(3) Emergency door operation
3.2.1.3 Aircraft exit operational drill on each perform- criteria
ance
aircraft type
(1) Equipment each
operatefloor level exit type, for
criteria each
Page 37 of 70
SA-CATS-FCL 64
64.02.2 TRAINING
aircraft type, in the emergency (g) access escape tapes or escape

and
mode perform the ropes; and
following:
(a) Recognize the signal for or (h) access release handle(s) (i.e.
the conditions under which the slide disconnect, tailcone
is to be opened in the
exit jettison,
etc.)
emergency
mode; (5) Evaluation criteria
(b) verify the exit is in the
mode;
correct Cabin crew member performance
be
(c) assess conditions outside the according to the following:
exit to determine exit
(i.e. clear of obstruction, fire,
usability (a) Acknowledgement and timely
aircraft attitude); response to signals;
(d) position escape device (if appli- (b) assesses conditions outside the
cable); exit to determine exit
(i.e. clear
usability of obstruction, fire,
(e) open the exit in the armed aircraft attitude);
modeand secure the exit in the
open
fully position; (c) correct usage of exit
mechanisms
operating including hand
(f) pull the manual body
and position;
handle(s)
inflation and verify
inflation
deployment, (i.e. ramp,
slide);
(g) assume and maintain (d) usage of proper
appropriate protective body and hand and procedures;
terminologies
positions; and
(e) correctly positions escape
(h) physically identify release han- device;
dle(s) (i.e. slide disconnect,
ventral stairs, etc.) (f) secures exit in the fully
position
opened or ensures correct stow-
(4) Cabin window exit performance age position of exit door, window
criteria or hatch;
each
operatecabin window or hatch exit (g) pulls manual inflation
for
type,each aircraft type and perform and
handle(s) verifies
following:
the inflation
deployment, of (i.e. ramp,
slide);
(a) Recognize the signal for or (h) assumes and maintains
the conditions under which the appro-priate protective hand and body
is to be opened;
exit positions;
(b) assess conditions outside the (i) correctly access escape tapes
exit to determine exit or ropes;
(i.e. clear
usability of obstruction, fire,
aircraft attitude); (j) correctly access release
handle(s) (e.g. slide disconnect,
(c) open and correctly stow the tailcone jettison, ventral stairs);
exit; and
(d) verbally describe correct
exit placement following removal, (k) correctly applies procedures (i.e.
the
if training procedures differ positioning of arm-rests and
from the operational tables.)
tray
procedures;
(e) pull the manual (6) Airstair operation performance
handle(s)
inflation and
verifydeployment criteria
inflation (i.e. , ramp, (a) For each aircraft type equipped
slide); with airstairs not integral to the
(f) assume and exit and not used for
appropriate
maintain protective body and each crew
evacuation, member will
hand positions; the following:
perform
Page 38 of 70
SA-CATS-FCL 64
64.02.2 TRAINING
(i) apply the correct proce-

dures to ensure that the (d) A cabin crew member who is
exit with the airstairs is to qualify on aircraft operating with
the
in appropriate more than one cabin
e.g.
mode,locked or unlocked; member
crew must perform at
one drill
least with additional trainees.
(ii) select the appropriate
airstair controls and (e) It is recommended that a
deploy/retract the air- nstration
demo- be completed by
stairs; and instructor
an prior to cabin crew
member conduct of
(iii) verify that the airstairs are drills. This will allow the crew
evacuation
fully member to see theory put
and lock them
extended/retracted practice.
to
position.
into
(2) Simulation
(b) Demonstrate the correct scenarios
sion/retraction
exten- of handrails, (a) An evacuation drill is a
assist handles (if applicable). training evaluation scenario which
and
must portray an
(c) Demonstrate any additional flight and
operational include abnormal
features that are associated with emergency
and occurrences
the airstairs, e.g. treat lights. interactions
and amongst cabin
members
crew (if applicable),
Note: Paragraph (6) is a crew
flight members and
recom-mended passengers.
subject. (b) A drill scenario should not
incorporate excessive
3.2.1.4 Evacuation drill multiple
or related variables
(1) General would overload a flight crew
that
member, but not limited so
(a) Evacuations are there
that is reduced value to the
situations
emergency which cabin crew exercise. The variables should
members must differ in sequence from one
manage
effectively using their to
drillthe next and can include
of procedures and the resources
knowledge are
but not limited the
available to them. Skills
developed through practice. following:
are (i) Unserviceable
exits;
(b) It is recognized that on (ii) inflation devices that fail
with
aircraft more than one cabin or only partially inflate;
member,
crew an evacuation
likely
will involve multiple exits (iii) aircraft attitude which
cabin
and crew necessitates a decision to
Therefore,
members. where a drill is use the exit or
performed on an aircraft passengers;
more than one cabin redirect
with
member, the drill scenario
crew (iv) poor visibility (i.e. dark-
involve
will a “typical” number of ness or
cabin crew members. Where smoke);
cabin
a simulator is used (v) incapacitated flight crew
conduct
to the drills, the number members
cabin
of crew members who
participate at anytime will ;
could (vi) exits which become
appropriate
be to the cabin unus-able during the
simulator evacuation;
configuration.
(c) Each cabin crew member (vii) special needs
will assume an actual crew passengers (i.e. elderly,
and
position will perform the handicapped etc);
evacuation
designated responsibilities for
that position. Where a double (viii) passengers in panic (i.e.
cabin crew member seat positive, negative, false
available
is and would normally leadership);
occupied
be by two crew
the drill
members will be conducted to (ix) failure of aircraft
reflect this reality; emer-gency systems (i.e.
light-
Page 39 of 70
SA-CATS-FCL 64
64.02.2 TRAINING
ing, evacuation signal,

communication (o) access location of escape tapes
etc); or escape ropes; and
(x) decompression;
and (p) access release handle(s) (i.e.
(xi) exits which require slide disconnect, ventral stairs,
the use of non-standard tailcone jettison etc.)
“commands” (i.e.
with
ramp slide, tailcone, (4) Evaluation
criteria
ventral stairs etc.)
Cabin crew member performance
(3) Unprepared land and unprepared be
water evacuation drill according to -
criteria
performance
(a) correct usage seat
Each cabin crew member will restraint
mechanism, system and
at least one land and one unprepared
perform position
brace as appropriate for seat
water evacuation drill that incorporates direction, location and drill
the procedures pertinent to a specific scenario;
exit and perform the
following: (b) correct and timely reaction
(a) Secure themselves in a to emergency
cabincrew member situations;
seat; (c) consistent usage of appropriate
(b) recognize that an terminologies (i.e.
situation
emergency is developing and react ABP briefings)
commands, with clear,
appropriately to the drill sce- positive, authoritative
nario; unication
comm.- techniques, appro-
priate for drill scenario);
(c) apply all applicable
commands; (d) activates emergency
(d) recognize when and how lights,evacuation horn;
to initiate the evacuation (i.e.
commands, evacuation (e) selects appropriate exit for
etc.);
horn the evacuation scenario and the
aircraft type;
(e) activate emergency lights
and evacuation horn; (f) assesses conditions inside and
outside the exit to determine
(f) assess conditions inside and usability
exit throughout evacuation
outside the exit to determine (i.e. clear of obstruction, fire,
usability
exit throughout the evacua- aircraft attitude, flow rate, slide
tion; conditions, etc);
(g) locate and don life jacket and (g) preparation and correct
command passengers operation of
appropriate;
as exit;
(h) secures exit in the fully
(h) prepare and open open position or ensures correct
exit; stowage;
(i) secure exit in fully open
position ensure correct stowage;
or (i) pulls inflation handle(s) and
verifies deployment, inflation
(j) pull inflation handle(s) and ramp,
of slide;
ensure deployment, inflation
ramp, slide;
of (j) correctly accesses escape tapes
or escape ropes;
(k) assume appropriate
position;
protective (k) assumes and maintains
priate
appro- protective body and hand
(l) initiate passenger evacuation; positions;
(m) final cabin and flight (l) effective usage of able-bodied
deck checks and remove persons for special needs
emergency
required passengers (i.e. assisting
equipment; outside aircraft and directing
(n) exit aircraft/trainer people away from the aircraft
correctly; or
Page 40 of 70
SA-CATS-FCL 64
64.02.2 TRAINING
onto flotation devices, crowd contents of paragraph (5) and the

control etc); following:
(m) adequacy of cabin (a) Correct application of
removal
checks, of equipment gency
emer- landing preparation
additional
and supplies as scenario procedures;
and operator procedures dictate;
(b) awareness of and appropriate
(n) correctly accesses release han- response to passenger be-
dle(s) (i.e. slide disconnect, haviour, exit/slide condition,
ventral stairs, tailcone jettison, passenger flow rates, interior
etc); and exterior condition
changes;
(o) correctly applies procedures as (c) communication
related to scenario; and ment;
acknowledge-
(p) consequences of errors. (d) problem identification and
alternate solutions;
(5) Crew prepared land and ditching evac-
uation drill performance (e) accuracy in briefing of ABPS;
criteria
Each cabin crew member (f) adequacy of cabin checks, re-
participate
must in at least one prepared moval of equipment
land evacuation drill and at least one additional
and supplies as scenario
ditching drill and perform the and operator procedures dictate;
following: and
(a) Recognize the in-
flight emergency signal from the (g) drill participants will
deck
flight and react according to duties/responsibilities
demonstrate that
procedures; be
must completed following
evacuation scenario, (i.e.
the
(b) prepare passengers, cabin and equipment responsibilities,
self according to procedures and raft/dinghy
life- duties, head count,
scenario; flotation responsibilities, protect-
tion from the elements,
(c) select and brief able-bodied (i.e. movement of passengers
location
passengers to assist as a
to safe area), first aid etc.
required: opening non-crewed according to operator’s proce-
exits, removal, launching dures;
rafts,
life crowd control, buddy-up
with special needs passengers, (h) consequences of error.
assisting outside aircraft and
directing people away from 3.2.1.5 Life raft drill
aircraft
the or onto rafts;
(1) Equipment
(d) recognise the emergency criteria
braceand evacuation signals and (a) Life raft drill must be
react accordingly; conducted life saving equipment
using
is
thatsimilar to or presentative
(e) prepare and operate that
of installed in the aircraft with
exits; respect to weight,
(f) evacuate passengers; appearance,
dimensions, features and
operations.
(g) final cabin and flight deck
checks, remove (b) Rafts may be substituted
emergency
required wherethey are much the same
equipment; respect
with to weight,
(h) evacuate aircraft/trainer; and appearance,
dimensions, features and
operationsand differences
(i) demonstrate post training has been provided.
procedures.
evacuation
(2) Performance
(6) Evaluation criteria criteria
(a) Each cabin crew member
Cabin crew member will be will perform the
rated and
observed, debriefed according to the following:
Page 41 of 70
SA-CATS-FCL 64
64.02.2 TRAINING
(i) Access the raft

ment and experience
compart- Each cabin crew member will
difficulty
the associated with the following:
perform
moving the weight of
packaged
a life raft within a (a) Remove life jacket from
space representative of pouch;
closed
the aircraft aisle;
(b) don life jacket and inflate using
(ii) examine all features of automatic inflation of at
a fully inflated raft; one
least
chamber;
(iii) board raft(s); assist (c) partially inflate second
persons into raft; of life vest orally;
chamber
(iv) access the inflation (d) practice deflation technique;
lanyard (dinghy);
(e) locate and review light
(v) access the slide raft quick activation;
release mechanism
verbally
while describing the (f) locate whistle; and
procedure to release the (g) fit life jacket.
life raft from the
and
aircraft; 3.2.1.7 Aircraft slide
drill
(vi) examine the life (1) Equipment
raft survival kit and criteria
nents,
compo-review operation of The evacuation slide must be
allcomponents representative of the type installed in
. the aircraft with respect to the following
(b) Each cabin crew member categories:
will participate in the following:
(a) Inflatable, double lane
(i) Launching, inflating and slides;
disconnecting raft(s) (b) inflatable slide and ramp
either actual or by video; combi- nations;
(ii) righting overturned rafts (c) inflatable, single lane slides; and
(if applicable);
(d) non-inflatable slide.
(iii) effective raft
ment
manage- (i.e. distribution (2) Performance
passengers,
of deploying criteria
sea anchor, etc); (a) View a video with slide
sound which depicts the slide,
inflation
(iv) erecting the raft canopy; slide ramp activation
inflation both externally from
and
(v) raft side
a angle and a slide base
maintenance; angle and internally from
(vi) distribution of duties to cabin
the crew member
passengers; and position.
protected
(vii) discuss the (b) Each cabin crew member
asso-ciated
hazards with moving will perform an aircraft slide
packaged
a life raft (inad- according
drill to the following:
vertent inflation,
passenger (i) Slide down an inflatable
and panic.)
movement slide from each of
categories
the and physically
3.2.1.6 Life jacket drill inspect all features; or
(1) Equipment (ii) slide down an inflatable
criteria slide form one of
Life jackets used for this drill must categories
the and physically
representative
be of type carried on the inspect features, and for
operator’s fleet. each other category,
locate and touch the
(2) Performance manual inflation
criteria handle
Page 42 of 70
SA-CATS-FCL 64
64.02.2 TRAINING
and a slide release from installed in the aircraft with

position
a at the door sill respect to weight,
area. controls, types and operations.
dimensions,
Fire extinguishers used for
(c) Each cabin crew member fire
live fighting must be
will perform an aircraft non- with
charged an environmentally
slide drill
inflatable according to the agent.
friendly Protective Breathing
following: Equipment (P.B.E.) consisting
a
of portable oxygen bottle and
(i) Access and retrieve face
full mask must be
the evacuation slide, if not operational
fully and charged with
door oxygen. Self contained
mounted; may be substituted with
P.B.E.
(Ii) attach the training
a smoke hood which is
slide
evacuation clips to the operational.
not
appropriate “D” rings on
the door
frame(s); (3) Equipment
(iii) position the slide at practice
exit(s); and Each cabin crew member will
the following:
practice
(iv) slide down the slide.
(a) Remove from stowage, don
3.2.1.8 Fire fighting drill and activate protective breathing
equipment and
(1) General communications
practice
;
(a) Drill scenarios will provide each (b) remove from stowage
cabin crew member with and operate each type of fire
opportunity
the to merge extinguisher and
knowledge
procedural with practical skills. attachments
associated (i.e.
Their ability to successfully react fitted
extinguisherwith hose
to different fire situations will extension/wand,
attachment,
enhance their level of etc);
confidence and their ability to (c) don each piece of protective
deal with fire in flight. clothing; and
(b) Cabin fire fighting drills (d) initiate fire fighting procedures
may include class A, B, C fires in the including intervention involving
following locations: one or more flight
members,
crew or a
(i) Cabin area (i.e. under passenger.
seat, overhead bin, (4) Live fire fighting
closet);
Each cabin crew member
(ii) galley area (i.e. garbage demonstrate
must the effectiveness of a
bin, upper electrical extinguisher
fire correctly applied to
panel, oven); actual
an fire while wearing P.B.E.
(iii) confined area (i.e. waste (5) Fire fighting/cabin performance
bin, lavatory); and criteria
Each cabin crew member
(iv) hidden (i.e. behind demonstrate
will the ability to carry out
panels.) fighting
fire procedures in a cabin
environment as a primary
(2) Equipment and
firefighterperform the
criteria following:
(a) Fire fighting drills will be (a) Recognize that there is
conducted using furnishings a potential fire situation (e.g.
representative of those found on smoke-detector signal
the operator’s aircraft, such as unusual
or fumes,
seats, galley units, panels, odours);
waste bins etc. (b) locate the source of fire;
(b) Fire fighting equipment and (c) apply
the brackets used for restraint communication/coordinatio
be representative of those
must procedures;
n
Page 43 of 70
SA-CATS-FCL 64
64.02.2 TRAINING
charge duration, operation and

(d) select and remove the brackets used for restraint.
appropriate fire extinguisher
nearest
(if
and applicable) other fire fighting (b) The following drill does not need
equipment to be completed using each
. of
type portable oxygen
(e) inform, assist and control installed
bottle in the aircraft provided
ngers;
passe- the procedures, brackets,
oxygen mask tubing, fittings
(f) operate the extinguisher; the
and means to activate
and oxygen
the flow are the same
(g) monitor for re-ignition, and one
frombottle to the other. Where
applypost-fire follow-up procedures. types differ, the drill must be
repeated with the appropriate
(6) Evaluation criteria equipment
.
Cabin crew member performance (2) Portable oxygen bottle
be
willobserved, rated and debriefed criteria
performance
according to:
Each cabin crew member will use
(a) Recognition or identification of portable
each oxygen bottle type
the problem; perform,
and according to the
procedures,
operator’s the following:
(b) correctly locates the source of
the fire (i.e. tactile search, use of (a) Remove bottle from the
crash axe, stowage;
bracket
etc);
(c) effective
/ coord- (b) retrieve oxygen mask and
ination
communication procedures throughtout attach
hose, it to the high and low
the drill (i.e. notifying fellow flight outlet, if applicable;
crewmemberof the situation,
establish
s and (c) use the carrying strap;
communication
maintain with the
deck,
flight providing clear, concise (d) prepare the “passenger” for re-
information to the pilot- ceiving
command
in- advice assistance to oxygen;
passengers,
, etc); (e) prepare the cabin for
administration
oxygen (i.e. no
(d) responds in a timely area);
smoking
manner;
(e) correct usage of fire fighting (f) turn on the oxygen and test
equipment consistent with for flow, position and secure the
type
the of fire, location of the fire mask to the passenger’s
and maximum effective face;
of
position the fire (g) secure the oxygen bottle
extinguisher; and position it to monitor the
(f) undertake further action as and
supply;
required; and
(h) recognize when oxygen is
(g) undertake further action as re- no longer required and apply
quired; and procedures for shutting off the
supply and restowing the
(7) Class B main deck (combi oxygen mask and
confi-guration) fire fighting drill bottle.
criteria
performance (3) Fixed first aid oxygen
criteria
performance
(Reserved.)
3.2.1.9 Oxygen equipment the following:
perform
drill
(1) Equipment (a) Co-ordinate and
drill with crew
communicate members
(a) The equipment must be appropriate;
as
identicalthat installed in the aircraft
to
with respect to (b) activate the oxygen
appearance,
dimensions, features, controls, system;
Page 44 of 70
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64.02.2 TRAINING
(c) retrieve the mask and hose (ii) cabin and

and attach to the system outlet lighting is satisfactory;
emergency
adjust
and for desired flow rate;
(iii) security of the cabin, e.g.
(d) reset the oxygen system; storage of all articles;
and
(e) prepare the cabin for (iv) toilets and galleys for
administration
oxygen (i.e. no safety, security and
in area.)
smoking operability.
3.2.2 Checks (4) Evaluation criteria
3.2.2.1 Pre-flight check Cabin crew member performance
be
willobserved, rated and de-briefed
(1) Training objective accordingly.
The cabin crew member will perform 3.2.2.2 Pre-take off check
pre-flight
a check.
(2) Equipment
criteria The cabin crew member will perform
Demonstration equipment cabin
a check before take-off.
tive of the
representa- equipment used on
aircraft.
the (2) Equipment
criteria
(3) Performance Demonstration equipment
criteria ative of
represent-the equipment used on
(a) Each cabin crew member aircraft.
the
will perform the following
equipment
safety checks to ensure (3) Performance
all
that equipment is criteria
serviceable and correctly secu-
available, Each cabin crew member will
red according to the cabin plan: the following pre-take-off checks:
perform
(i) Correct amount of (a) Seat belts fastened;
ment
equip- on
board; (b) seat backs in upright position;
(ii) the equipment is
secured;
properly (c) tray tables stowed;
(iii) the equipment is (d) arm rests
sealed,
properly where sealing is set;
required; and (e) cabin baggage correctly stowed
(overhead bins closed and
(iv) the equipment is clear);
exits
ope- rable.
(f) mothers with babies
(b) Each cabin crew member seated;
correctly
will perform the following
checks:
exit (g) electronic devices identified and
passengers briefed accordingly;
(i) The emergency escape
slide pressures are (h) foot rests correctly stowed;
correct; and
(i) ABPs overwing exits
(ii) the door power assist (j)
briefed; cutlery and crockery
gauge pressure is from cabin;
removed
correct.
(k) cabin lighting set;
(c) Each cabin crew member (l) music system switched
will perform the following off;
readiness
cabin checks: (m) galley equipment
secured;
(i) Cabin interphone and (n) toilets clear, functioning and
PA are functioning correctly; locked;
(o) window shades retracted;
Page 45 of 70
SA-CATS-FCL 64
64.02.2 TRAINING
(p) main exit doors (armed (m) toilets clear and

and cross-checked); locked;
(n) window shades retracted;
(q) flight deck communication
made(cabin sterile); (o) main exit doors (armed
and cross-checked);
(r) head count; and
(p) flight deck communication
(s) no smoking made(cabin sterile); and
made.
announcement
(q) no smoking
Note: Paragraph (r) is a made.
announcement
mended
recom-
item. (4) Evaluation criteria
(4) Evaluation criteria Cabin crew member performance
Cabin crew member performance be
be
willobserved, rated and de-briefed accordingly.
accordingly.
3.2.2.4 Post landing check
3.2.2.3 Pre-landing check
The cabin crew member will perform
The cabin crew member will perform cabin
a check after landing.
cabin
a check prior to landing.
(2) Equipment
(2) Equipment criteria
criteria Demonstration equipment
Demonstration equipment ative of the equipment used on
ative of the equipment used on represent-
represent- aircraft.
the
aircraft.
the
(3) Performance
(3) Performance
criteria
criteria Each cabin crew member will
Each cabin crew member will the following post-landing checks:
perform
the following pre-landing checks:
perform
(a) Passengers remain
(a) Passengers to return to original seatedannouncement
seats made;
announcement; (b) flight crew remain seated
(b) seat belts fastened; ncement made (unless
annou-
to safety related activity);
attending
(c) seat backs in the upright position;
(c) disarm main exit doors
(d) tray tables stowed;
whenannouncement is made
cross-checked;
and and
(e) arm rests
set; (d) check that stairs/airbridge is in
(f) carry-on baggage correctly stowed position.
(overhead bins closed and
clear);
exits (4) Evaluation criteria
(g) passengers briefed on the use of Cabin crew member performance
electronic be
equipment; accordingly.
(h) footrests correctly stowed;
3.2.2.5 Pilot incapacitation drill
(i) ABPs at emergency
exits briefed; (1) Training objective
(j) cutlery and crockery The cabin crew member will apply
from
removed cabin; procedures
the relating to incapacitated
pilot.
(k) cabin lighting set;
(2) General
(l) galley equipment
secured;
Page 46 of 70
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64.02.2 TRAINING
For each aircraft where the operation of (f) Protection of organisation

the pilot seats is significantly different, property – manuals,
each cabin crew member will uniforms,
procedures, passes,
- identification
videos, and inadvertent
(a) pull the pilot away from the communication of
flight controls and correctly fasten and information.
lock the restraint system; (g) An overview of the
and pertaining
regulations to operator security
(b) position the pilot seat using the and the minimum
controls, i.e. horizontal, security
aviation standards and other
recline.
vertical, aeronautical legislation pertain-
ing to security issues, prescribed
(3) Performance by the
criteria CAA.
(a) Apply flight crew 4.2 Passenger security
and
coordination flight crew
procedures to
communication assist the (1) Training objective
remaining flight deck
crew. The cabin crew member will be
(b) Administer first aid as with the handling of unruly or violent
familiar
nece-ssary. passengers and the carriage of
persons in custody.
Note: Paragraph 3.2.2.5 is
a recommended (2) General
4. Aviation security subject.
(a) Pilot-in-command’s
authority.
4.1 Introduction to operator security (b) Restraint of passengers.
(1) Training objective (c) Crew procedures for passenger
restraint.
The cabin crew member will be
of
awarethe minimum aviation (d) Procedures on the ground.
standards
security prescribed by the CAA
organisation
and policies/procedures as (e) Assault by passengers on
they relate to the flight crew of an cabin crew
aircraft.
members.
(f) Passenger restraining equip-
(2) General ment.
(a) Requirement for cabin (g)
crew members to comply passengers.
minimum aviation Disruptive/intoxicated
with
standards
security prescribed by the (h) Carriage of persons in custody/
CAA and organisation deportees.
policies/
security procedures
(i) Measures relating to VIP
(b) An overview of passengers.
screening, carry-on baggage
passenger
screening, checked baggage 4.3 Security of the aircraft
security, mail/cargo security as it
relates to cabin crew (1) Training objectives
members.
(c) Responsibilities of holders of The cabin crew member will be able
airport restricted areas passes identify
to key elements relating to
including the requirement security of the aircraft.
challenge persons in restricted the
to
areas who are not wearing (2) General
passes.
(a) Communication between
(d) Protection of cabin crew crew members of
members’ personal cabin
threats
possibleto security.
belongings.
(e) Flight crew baggage – identifica- (b) Pre-flight checks/inspection of
tion/procedures. an aircraft prior to departure
(cabin).
Page 47 of 70
SA-CATS-FCL 64
64.02.2 TRAINING
(c) Admittance to the flight deck

- operating crew, passengers and (j) weapon.
CAA
inspectors. 4.6 Bomb threats - aircraft on the ground
(d) Measures to prevent unau-
thorised access to aircraft not in (1) Training objective
service.
The cabin crew member will be
(e) Security measures relating of the procedures to be followed in the
aware
to catering. event of a bomb threat to an
while it is still on the ground.
aircraft
(f) Post-flight checks/inspections of
an aircraft after landing (cabin). (2) General
4.4 Management of security incidents (a) Crew advisory/briefing.
(1) Training objective (b)
Disembarkation/evacuation.
Cabin crew members will have (c) Search of the aircraft after
understanding
an of the roles and disembarkation/evacuation
responsibilities of airport operators, (d) Re-entering
. the aircraft.
police and other agencies in the
management of security (e) Communication with
incidents. passengers.
(2) General
(f) Communication with
(a) An understanding of the role authoritiesorganisation.
and
and responsibilities of
operators,
aerodrome police and other 4.7 Bomb threat - aircraft in flight
agencies in the management
a security incident.
of (1) Training objective
(b) Requirement to report The cabin crew member will be
and procedures.
incidents of the procedures to be followed in the
aware
event of a bomb threat to an
(c) Information required at time while in flight.
aircraft
of reporting a security related
incident. (2) General
4.5 Definitions (a) Pilot-in-
responsibilities.
command
(b) Crew advisory/briefing.
The cabin crew member will
knowledgeable in the terms used
be (c) Communication with
aviation
in security. passengers.
(2) General (d) Search of the aircraft while in
flight.
Knowledge of the following
terms: (e) Awareness of components of
(a) Bomb an explosive
threat; device.
(b) (f) Locating a suspect device.
disembarking/evacuation;
(c) explosives disposal (g) Protecting a suspect device.
expert;
(d) firearms; (h) Awareness of procedure
oyed
empl- when moving a
(e) hijacking; device.
suspect
(f) peace officer; (i) Areas of lowest risk for
(g) restricted area; relocating of suspect device.
(h) sabotage; (j) Disposal of suspect device over-
board.
(i) sterile area; and
Page 48 of 70
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64.02.2 TRAINING
(k) 5.1.2 Syllabus

upon landing.
Disembarkation/evacuation
Responsibility of cabin crew member
(l) Re-entering the aircraft. equipment
and and
5.1.2.1 Objectives
materials. of first aid
(m) Communication with
authoritiesorganisation.
and (1) State three objectives of first aid:
4.8 Hi-jacking (a) To preserve life;
(1) Training objective (b) to prevent the condition
from worsening; and
The cabin crew member is familiar
tactics
with and policies to be (c) to promote
in the event
implemented of a hi-jack. recovery:
(i) Airway;
(2) General (ii) breathing;
(iii) circulation -
(a) Crew-advisory/briefing. • Heart
• Bleeding
(b) Company
policies. 5.1.2.2 Responsibility of cabin crew
(c) General tactics. member
(1) Hazards - are there any to you
(d) Tactics specific to on-flight. or passenger/s.
(e) Tactics specific to on-ground. (2) Decide as far as possible what the
(f) Coded signals. problem or cause
(3) Give
is. appropriate first aid care.
(g) Conclusion of hi-jack incident.
(4) Communicate with the pilot-
(h) Communication with in- command, giving all
and organisation.
authorities gained, with
information an update at regular
intervals.
(3) Application for cabin crew
licence
member 5.1.3 First aid equipment and
(a) Application form for cabin materials
(1) Describe how, when and why to use -
crew member
licence (a) surgical gloves;
Application form for cabin
member
crew licence referred to (b) supplemental oxygen
CAR
in 64.02.5, is contained and
cylinder face mask;
Annexure
in and
B. (c) first aid
(b) Skill test materials.
(2) State the disposal procedures for -
The skill test report referred to in
CAR 64.02.5 is contained (a) body fluids, bagged and
Annexure
in labelled; and
C.
(4) Issuing of cabin crew member (b) contaminated first aid
licence material.
The form for a cabin crew (3) Describe the on board sources of first
licence referred to in CAR 64.02.6
member aid materials and conditions for use
contained
is in Annexure -
D. (a) first aid kit;
5. First aid
(b) medical kit;
5.1 Principles of first aid and
(c) improvised materials carried
5.1.1 Training objective on the aircraft.
The cabin crew member will be able5.2to In-flight medical emergency scene man-
demonstrate
define/ the principles of first aid agement
to effectively
required handle an in-flight
emergency
medical
situation.
Page 49 of 70
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64.02.2 TRAINING
5.2.1 Training objective (a) Cabin configuration of aircraft;

The cabin crew member will be able to (b) number of cabin crew
demonstrate
define/ the in-flight medical on board;
members
scheme
emergency management required to
handle
effectively in-flight emergency (c) turbulence;
situation.
5.2.2 Syllabus (d) distance to ground life-support
system;
Emergency scene and
management (e) cabin altitude.
5.2.2.1 Emergency
scene (6) Demonstrate with a simulated
(1) Describe “Priority Action Approach”. the management on an in-
casualty
emergency
flight
(a) H - situation.
Hazards. (a) Priority Action Approach (HHH
(b) H - Hello. ABC) -
(c) H - Help. (i) conscious casualty; and
(d) A - Airway. (ii) unconscious casualty.
(e) B - Breathing. 5.3 Casualty assessment and movement/
positioning
(f) C - Circulation
5.3.1 Training objective
(i) Heart
The cabin crew member will be able to
(ii) Bleeding demonstrate
define/ the casualty assessment
movement/positioning
and required to
(2) Describe the three possible sources handle
effectively an in-flight medical
of help in an in-flight emergency situation.
emergency
situation:
(a) Medical personnel on board; 5.3.2 Syllabus
(b) crew members; 5.3.2.1 Examine and assess a
and casualty
(c) passengers. (1) Define history, signs and
symptomsdescribe their use.
and
(3) State the authorities that must
be notified of an in-flight (2) Name the vital signs and describe
emergency. their use:
(a) Senior cabin crew member;
and (a) Respiration;
(b) pilot-in-command: ground (b) pulse;
advanced life-support (c) level of consciousness;
system. (d) skin colour and
(4) State the administrative procedures (e) pupils;
temperature;
to be completed following an in- (f)
emergency
flight (g) sensation; and
movement;
: (h) pain.
(a) Report
forms: (3) State how a medical alert device
(i) Medical kit; can assist in assessing a casualty’s
conditions.
(ii) first aid kit; and
(4) Describe how to examine and assess
(iii) name and address a casualty:
of doctor in attendance or
anyone providing assis- (a) Primary examination;
tance. and
(b) secondary examination
(5) Describe the effect of the aircraft -
environment on an in-flight (i) conscious casualty; and
situation:
emergency
(ii) unconscious casualty
Page 50 of 70
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64.02.2 TRAINING
5.3.2.2 Move and positioning a casualty (b) normal range of pulse rates;
and
(1) State the preferred location for first aid (c) quality of the pulse.
administration in each aircraft
configuration.
interior (4) State the rate of normal respiration
for an adult.
(2) Demonstrate with a simulated
casualty blankets the moving
and (5) Demonstrate, on a mannequin
positioning
and for first aid. (adult) on a simulated casualty
or
mouth-to-mouth
(adult) artificial respiration
(3) State the specific conditions when a a
forminimum of one minute or 12 to
casualty should not be consecutive
15 ventilations; using the
moved: head tilt-chin method to open
(a) Head and spinal injuries; airway
the and a face mask with an
port
oxygen and a one-way valve and
(b) space limitations in the oxygen.
and
aircraft; (6) Demonstrate, on a mannequin
(adult) on a simulated casualty (adult),
or
(c) apparent death. the
withassistance of passengers, the
technique for ventilations prior to
NOTE: Refer to moving a casualty and every
organisation
individual seconds
15 thereafter until the casualty is
policies positioned.
5.4 Artificial respiration - adult
(7) Describe how to administer oxygen
5.4.1 Training objective to an adult.
The cabin crew member will be able to (8) State the procedures required to deal
demonstrate
define/ the artificial respiration with the following complications
required
(adult) to effectively handle an in-flight artificial
of respiration:
medical emergency
situation. (a) Gastric distension; and
5.4.2 Syllabus
(b) vomiting during artificial
5.4.2.1 Respiratory tion.
respira-
emergencies
(1) State causes of respiratory 5.4.2.3 Mouth-to-mouth direct method of
gencies:
emer- artificial respiration - casualty with a suspected neck
injury.
(a) Airway
obstruction; (1) State when the jaw thrust without head
(b) lack of tilt method should be used to open
(c) dysfunction
oxygen; of lungs and heart; airway.
the
and
(2) Describe how to perform the jaw
(d) allergic reaction - define signs thrustwithout head tilt method and the
and nique
tech- to seal the nose for ventilations.
symptoms. (3) Describe how to take a radial pulse.
(2) State the time when brain damage
may result from lack of (4) State why and when the application of
oxygen. a cervical collar is required.
5.4.2.2 Mouth-to-mouth direct method of
artificial respiration (5) Describe the application of a
commercial cervical collar if
(1) State when mouth-to-mouth on aircraft and the preparation and
respiration (adult) should be initiated. applicable
artificial application of
immobilisation.
(2) State when the carotid pulse is taken 5.4.2.4 Follow-up care - restored breathing
and rechecked during mouth-to-
artificial
mouth respiration for an adult. (1) State when and why the recovery
position is used.
(3) Describe the characteristics of the
resting pulse of a health adult: (2) State location(s) in the aircraft for the
recovery position.
(a) Average pulse
rate;
Page 51 of 70
SA-CATS-FCL 64
64.02.2 TRAINING
(3) Demonstrate the recovery position on

a simulated, conscious or5.6.1 Training objective
breathing
unconscious, casualty without suspected
neck injury who is lying on their back. The cabin crew member will be able to
demonstrate
define/ the choking procedure for
5.5 Artificial respiration - child and infant child
adult,and infant required to effectively handle
an in-flight emergency
5.5.1 Training objective situation.
5.6.2 Syllabus
demonstrate
define/ artificial respiration (child5.6.2.1 Causes of choking
infant)
and required to effectively handle an in-
flight medical emergency (1) State causes of choking in an adult,
situation. child and infant:
5.5.2 Syllabus
(a) Food;
5.5.2.1 Artificial respiration -
child (b) foreign objects;
(1) Define the term “child” as it applies to
first aid. (c) excessive consumption of
alco- holic beverages; and
(2) State the differences in the rate and
force of ventilations between an adult (d) fluid
and a child.
5.6.2.2 Recognise choking
(3) State the resting pulse range for a
healthy child. (1) Describe the signs of choking for an
adult, child and infant:
(4) Demonstrate on a mannequin (child
or adult) or on a simulated casualty (a) Partial airway obstruction; and
techniques
the of mouth-to-mouth
respiration for a minimum of
artificial (b) complete airway
minute
one or 15 consecutive obstruction.
cycles. 5.6.2.3 Choking adult and child
(5) Describe how to administer oxygen to
a child. (1) State the first aid for choking for an
adult and child casualty with partial
5.5.2.2 Mouth-to-mouth and nose method of airway obstruction:
artificial respiration - infant
(a) Good air exchange;
(1) Define the term “infant” as it applies to and
first aid. (b) poor air
exchange.
(2) State when and where the brachial 5.6.2.4 Describe the methods by which a
pulse is taken and rechecked during conscious choking adult and child can assist
mouth-to-mouth-and-nose themselves.
respiration.
artificial
5.6.2.5 Demonstrate the first aid for a
(3) State the resting pulse range for a complete airway obstruction on a simulated,
healthy infant. adult
choking child casualty when the adult or
and
child is -
(4) State the rate and the force of
ventilations for an infant. (1) conscious;
(5) Demonstrate, on an infant mannequin
if available, the mouth-to-mouth- (2) conscious who becomes
nose
and- method of artificial respiration and
unconscious;
a
forminimum of one minute or
consecutive
20 ventilations, using the (3) found unconscious.
head tilt-chin lift method to open
airway.
the 5.6.2.6 State two instances when chest
thrusts should be used on an adult casualty:
(6) Describe how to administer oxygen
to an infant. (1) Advanced pregnancy;
and
(2) markedly
obese.
5.6 Choking - Adult, child and infant
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5.6.2.7 State how to perform chest thrusts on

a woman casualty in the advanced stages State the signs and symptoms of the
pregnancy
of or a markedly obese respiratory
following
casualty: emergencies:
(1) Conscious; and (1) Breath shortage (dyspnea);
(2) unconscious. (2) asthma;
and
5.6.2.8 Choking infant (3)
emphysema.
Demonstrate, on an infant mannequin 5.6.2.13 First aid - Respiratory
available,
if the first aid for an airway emergencies
obstruction when an infant is - State the first aid for a casualty who is
suffering from breath shortage, asthma
(1) conscious; emphysema
and
:
(2) conscious who becomes (1) Give
and
unconscious; oxygen;
(2) assist in taking prescribed
(3) found unconscious. and
medication;
5.6.2.9 Follow-up care - complete airway (3) call for medical
obstruction assistance.
Describe the follow-up care for a5.7 Shock, unconsciousness, fainting, stroke
airway
complete obstruction when first aid has been and seizures
administered to
- 5.7.1 Training objective
(1) an adult;
(2) a child; and demonstrate
define/ the procedures for
unconsciousness,
shock, fainting and
(3) an infant. required
seizures to effectively handle an in-flight
emergency
5.6.2.10 Allergic reaction situation.
5.7.2 Syllabus
(1) Define allergic reaction.
(1) Shock.
(2) Describe the signs and (2) Shock positions.
symptoms: (3) Levels of consciousness.
(a) Facial swelling; (4) Unconscious casualty.
(5) Fainting.
(b) colour, cyanosed; (6) First aid - fainting.
(7) Recognise a stroke.
(c) tongue protruding; (8) First aid - stroke.
(9) Epileptic
(d) noisy obstructed breathing; (10)
seizure. First aid - epileptic
(11) Convulsions - children and adults.
seizure.
(e) shock; (12) First aid - convulsions - children and
adults.
(f) breathing stops.
5.7.2.1 Shock
5.6.2.11 Describe the
treatment: (1) Define shock.
(1) Call for on board medical assistance,
if any; (2) State causes of shock.
(2) give (3) List the signs and symptoms of
oxygen; shock.
(3) ensure and maintain (4) Treatment.
airway;
(4) leave in sitting position; 5.7.2.2 Shock positions
(5) loosen tight clothing; and Name the position of choice to lessen
severity
the of shock for a conscious casualty with
(6) each of the following conditions:
monitor. (1) Nausea and
5.6.2.12 Respiratory vomiting;
emergencies
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(2) chest injuries;

(1) feels faint; or
(3) heart attack; and
(2) has fainted.
(4) pelvic injury.
5.7.2.7 Recognise a stroke
5.7.2.3 Levels of consciousness
(1) Define a stroke.
(1) State the three responses used for
assessing the levels of consciousness: (2) List the signs and symptoms of
a stroke.
(a) Response to voice;
5.7.2.8 First aid - stroke
(b) response to touch; and
State the first aid for a stroke:
(c) response to pain
(1) Place casualty into the
(2) State the conditions that may cause most comfortable
a loss of consciousness: position;
(2) give
(a) Stroke; oxygen;
(3) protect paralysed parts of the body;
(b) heart attack;
(4) call for medical assistance;
(c) head injuries; and
(5)
(d) epilepsy; monitor.
5.7.2.9 Epileptic
(e) convulsions; seizure
(1) Define epilepsy.
(f) diabetes;
(2) List the signs and symptoms of
(g) fainting; and an epileptic
seizure.
(h) shock. 5.7.2.10 First aid - epileptic
seizures
(3) State the importance of monitoring State the first aid for an epileptic
the changes in the casualty’s level of seizure.
consciousness. 5.7.2.11 Convulsions - children and adults
5.7.2.4 Unconscious casualty (1) State a common cause of
in children.
convulsions
(1) Describe the first aid for an
unconscious casualty: (2) List the signs and symptoms
of convulsions in children and adults.
(a) Breathing;
5.8 Heart attack
(b) not breathing; and
(c) deep state of unconsciousness
(coma). The cabin crew member will be able to
demonstrate
define/ the procedures for heart
(2) State the first aid for an unconscious, required
attack to effectively handle an in-flight
breathing casualty in shock. emergency
situation.
5.7.2.5 Fainting 5.8.2 Syllabus
(1) Define fainting. 5.8.2.1 Heart attack
(2) State the cause of fainting. (1) Describe briefly the anatomy
and physio-logy of the heart.
(3) Describe the signs and symptoms of
an impending (2) Define a heart attack.
faint. (3) List the signs and symptoms of a
5.7.2.6 First aid - fainting heartattack.
Describe the first aid for person who - 5.8.2.2 First aid - heart attack
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State the first aid for a heart attack (b) severe bleeding (give oxygen
if showing signs of shock).
(1) Leave patient in semi-sitting
position; (2) Describe the signs of inadequate distal
(2) reassure; (away from) circulation to
extremities
the
(3) give :
(4) loosen
oxygen; tight clothing; (a) Skin
temperature;
(5) do not allow casualty to walk (b) colour; and
around;
(6) give shock (c) pulse.
treatment;
(7) monitor; (3) Demonstrate, on a simulated
and casualty, techniques to control severe
the
(8) if cardiac arrest occurs, perform bleeding from a wound on the inside
CPR. the
of forearm using dressing and
5.9 Wounds and bleeding triangular
two bandages.
5.9.1 Training objective (4) Demonstrate how to improve
impaired circulation when a limb
distal
The cabin crew member will be able to bandaged.
is
demonstrate
define/ the procedures for wounds
bleeding
and to effectively handle an in-flight 5.9.2.4 External bleeding from a wound -
emergency embeddedobject
situation.
5.9.2 Syllabus (1) Describe the first aid for a wound with
an embedded object when
5.9.2.1 External and internal protrusion
the is -
bleeding
(1) Define a wound (a) short; and
(a) Describe 6 types of wounds. (b) long.
(b) List 2 dangers of wounds. (2) Describe the techniques for the control
of bleeding form a wound with a
(2) Define external and internal embedded
short foreign object in the
bleeding. leg using
lower dressings, a ring pad and a
(3) List the signs and symptoms of triangular bandage.
bleeding.
internal
5.9.2.5 First aid - internal bleeding
(4) Define the three types of bleeding
and the signs of each: Describe the first aid for internal bleeding:
(a) (1) Give
Arterial; oxygen;
(b) venous; and (2) place casualty into the shock position if
injuries and aircraft configuration
(c) capillary. permit;
5.9.2.2 Contamination and infection of (3) prevent shock from worsening;
wounds and
(1) Name measures to prevent (4) call for medical
contamination
further and infection of assistance.
wounds. 5.9.2.6 First aid - nose bleed
(2) State how to clean a minor
wound: Describe the first aid for bleeding from
(a) Demonstrate the use of nose.
the
roller bandages; and
(b) demonstrate the use of 5.9.2.7 First aid - protruding intestines
5.9.2.3 Control
slings. external bleeding from
wounds Describe the procedure for handling
(1) Describe the first aid for a wound with - protruding intestines:
(a) slight bleeding; and (1) Don’t touch protruding intestines;
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5.10.2.5 Immobilise a fracture of the

(2) don’t push back into body; femur
(1) List the factors that increase the
(3) cover with wet sterile dressings; and seriousness of a fracture of the
femur/hip.
(4) don’t move casualty
unnecessarily. (2) Describe the immobilisation of a
5.9.2.8 Tourniquets fracture
closed of the femur/hip using a
padded
long, splint, padding and seven
(1) State the dangers. triangular bandages.
(2) State the responsibilities of the first 5.10.2.6 Immobilise a fracture of the
aider if tourniquet is used. clavicle
Describe the immobilisation of a fracture
(3) Advise against the
of clavicle using two triangular bandages.
use.
5.10 Fractures, dislocations and sprains 5.10.2.7 Joint injuries
5.10.1 Training objective (1) Define two types of joint injuries:
The cabin crew member will be able to (a) Dislocation; and
demonstrate
define/ the procedures for
dislocations
fractures, and sprains to effectively handle (b) sprain.
an in-flight emergency
situation. (2) List the signs and symptoms of a
5.10.2 Syllabus -
(a) dislocation; and
5.10.2.1 Fractures
(b) sprain.
(1) List the causes of fractures.
5.10.2.8 First aid - joint injuries
(2) Define classifications of fractures:
State the principles of first aid for a -
(a) Closed fracture;
(1) dislocation; and
(b) open fracture; and
(2) sprain.
(c)
complicated. 5.10.2.9 Immobilise joint
(3) List the signs and symptoms of injuries
a fracture. (1) Describe the techniques for support
and immobilisation of a
5.10.2.2 Rules of first aid - fractures shoulder
dislocatedusing padding and three
triangular bandages and the
State the general rules of first aid for application of cold packs/ice packs.
fractures:
(2) Demonstrate, on a simulated
(1) Support; and casualty, techniques for support and
the
immobilisation of a sprained
(2) using
ankle a blanket/cushion and two
immobilise. triangular bandages and the
5.10.2.3 Immobilise a fracture of the application of cold packs/ice packs.
forearm
Demonstrate, on a simulated casualty,5.11 Burns
immobilisation
the of a closed fracture of
forearm using three triangular bandages
the 5.11.1 Training objective
short,
and padded splint or an improvised,
splint.
padded The cabin crew member will be able to
demonstrate
define/ the procedures for burns
effectively
to handle an in-flight
5.10.2.4 Immobilise a fracture of the lower situation.
emergency
leg
Describe the immobilisation of a 5.11.2 Syllabus
fracture
closed of the lower leg using six
bandages
triangular and either two padded, wooden5.11.2.1 Burns
splints or the good leg as a splint.
(1) List the types of burns:
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(a) Dry burns: heat, fire, hot (c) skull fracture.

metal,friction;
(2) Describe how to recognise the three
(b) scalds: steam, hot water, hot oil/ types of head injuries by -
fat;
(a) history;
(c) cold burns: liquid
nitrogen/oxygen (b) signs; and
;
(d) chemical burns: acids, (c)
alkalis; symptoms.
(e) electrical burns; and (3) Name the injury that is most
associated with a head injury (neck,
commonly
(f) radiation burns. spinal).
(2) State the classification of burns: 5.12.2.2 First aid - head injury
(a) Superficial - reddening of skin; (1) Describe the first aid for a scalp wound
with an underlying fracture of the skull,
(b) partial - blistering; no loss of using large dressing and a triangular
skin; and bandage.
(c) full thickness - loss of skin and (2) Describe the best position for
possibly underlying tissue and conscious/ unconscious casualty with
muscle. head injury.
5.11.2.2 First aid - burns 5.12.2.3 Spinal injury
(1) Describe the first aid for burns: Describe how to recognise a spinal injury by
-
(a) Electrical burns; and (1) history;
(b) other types. (2) signs; and
(2) List critical burn areas: (3)
symptoms.
(a) Face (lung 5.12.2.4 Unconscious casualty - suspected
involvement); spinal injury
(b) hands and feet;
(1) State the principal of first aid for a
(c) genitals; and spinal injury.
(d) circumferential (2) State under what conditions a
burns. with a suspected spinal injury should
casualty
(3) State dangers of burns: be moved.
(a) Shock; and
(3) Describe the necessary when moving
(b) infection. a casualty with a suspected spinal injury
within the limitations of an
5.12 Miscellaneous conditions I configuration.
aircraft
5.12.1 Training objective 5.12.2.5 Acute abdominal distress (acute
abdomen)
The cabin crew member will be able to (1) Define acute abdominal distress
demonstrate
define/ the procedures to (acuteabdomen).
handle
effectivelymiscellaneous conditions in an in-
emergency
flight (2) Describe the signs and symptoms of
5.12.2 Syllabus
situation. an acute
abdomen.
5.12.2.1 Head injury (3) Describe the phenomenon of
the referred pain.
(1) Define three types of head injuries:
(4) State two causes of an acute
(a) Concussion; abdomen:
(b) compression; (a) Acute appendicitis;
and and
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(b) ectopic pregnancy. demonstrate
define/ the procedures to
handle miscellaneous conditions in an in-
effectively
5.12.2.6 Acute abdominal emergency
flight
distress situation.
Describe the first aid for an acute
5.13.2 Syllabus
distress:
abdominal
5.13.2.1 Earache
(1) Call for medical (Barotrauma)
assistance; State the signs and symptoms of
(2) give nothing by mouth earache:
- (1) Pain, increasing during descent of
(a) food and drink; or aircraft;
(b) medication for pain or (2)
sedative. dizziness;
(3) place casualty in the position of (3) loss of hearing; and
most comfort;
(4) possible rupture of
(4) prevent shock from worsening; eardrum.
and 5.13.2.2 Sinusitis
(5) give
oxygen. State the signs and symptoms of
5.12.2.7 Poison sinusitis:
emergencies (1) Headache;
(1) List the four ways that poison can gain
entry into the body. (2) pain increasing during descent of
aircraft;
(2) List the signs and symptoms
of poisoning by ingestion. (3) possible nosebleed; and
5.12.2.8 First aid - poison by ingestion (4)
dizziness.
State the first aid for a conscious casualty5.13.2.3 First aid - earache and sinusitis
when a poison has been ingested:
(1) Describe the first aid for an earache:
(1) Vomiting
included; (a) Assist in taking
(2) vomiting not medication
prescribed if necessary;
included; and
(3) give oxygen; (b) valsalva manoeuvre,
and swallowing,
chewing, yawning.
(4) call for medical
assistance. (2) Describe the first aid for sinusitis:
5.12.2.9 Diabetic
emergencies (a) assist in taking prescribed
(1) Define diabetic medication
emergency. .
(2) State how the history of an incident 5.13.2.4 Hyperventilation
helps to identify a diabetic
emergency: (1) Define hyperventilation.
(a) Conscious casualty; and
(2) State the signs and symptoms
(b) unconscious casualty (check of hyperventilation:
medic alert
disc). (a) Marked
(3) List the signs and symptoms of anxiety;
a diabetic emergency. (b) short of breath;
5.12.2.10 First aid - diabetic (c) dizziness and light
emergencies inability
headedness; to concentrate;
State the first aid for a diabetic
emergency. (d) feeling of unreality;
5.13 Miscellaneous conditions II
(e) tingling, pins and needles in
5.13.1 Training objective extremities
;
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(f) an awareness of heart beating recognition and ways to minimise

very fast; and effects.
these
(g) yawning, sighing. 5.14.2 Syllabus
5.13.2.5 First aid - hyperventilation 5.14.2.1 General
Describe the first aid for hyperventilation: (1) Describe the physiology of respiration
and circulation.
(1) Try to talk the passenger into slowing
his respiration rate; (2) Identify the body’s requirement
for oxygen and the potential for flight
(2) have the passenger breath into an member
crew incapacitation due to lack
oxygen mask that is not oxygen.
of
oxygen
receivingflow, or into a vomit bag;
and (3) Describe the most common
(3) do not give logical
physio- effects of altitude and the
oxygen. pressurised cabin, including but not
5.13.2.6 Air sickness limited to dehydration, effects
trapped
of gases and water rentention.
(1) State the causes of air sickness:
5.14.2.2 Effect of altitude
(a) Turbulence;
(1) Define what is meant by
(b) poor ventilation; decompre- sickness and describe the
ssion
physiological effects of pressure
(c) digestive disorders; and changes on gases in the body. Define
“safe” times between scuba-diving and
(d) unpleasant odours. flight.
(2) List the signs and symptoms of (2) Define what is meant by hypoxia,
air sickness: the hazards associated with it, signs
symptoms, ways to detect it
and
(a) Nausea and minimise
and its
vomiting; effects.
(b) (3) Define Time of Useful Consciousness
dizziness; and factors affecting it.
(c) pale, clammy skin;
and (4) Identify persons most susceptible
(d) fainting to the effects of hypoxia.
5.13.2.7 First aid - air sickness (5) Describe the effects of altitude on night
vision and the impact this has on
Describe the first aid for air sickness: safety
flight and personal safety.
(1) Assist in taking 5.15 CPR - Adult, child and infant
medication;
(2) provide fresh air; 5.15.1 Training objective
(3) recline the passengers seat; The cabin crew member will be able to
demonstrate
define/ the procedures required
(4) place a cool, damp cloth over effectively
to handle cardiopulmonary
the passenger’s eyes; citation
resus- on adult, child and infant in an in-flight
medical
(5) dispose of any vomitus in emergency.
an appropriate manner; 5.15.2 Syllabus
and
(6) clean and deodorise area as5.15.2.1 Cardiac arrest
required.
5.14 Aviation medicine (physiology of flight) (1) List 3 common causes of
arrest:
cardiac
(a) Heart attack;
and
identify describe the most common (b) electric shock; and
effects of flight
physiological in pressurised and non-
pressurised aircraft including likely causes, (c) asphyxia.
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(2) State four things of imminent

(2) State the signs and symptoms delivery.
of cardiac arrest. 5.16.2.2 Preparations - emergency
delivery
5.15.2.2 One-rescuer CPR adult, child and (1) List the materials that will assist a
infant First Aider in an emergency
(1) State when CPR is required for delivery.
cardiacarrest. (2) State how to prepare the
mother
expectant for an emergency
(2) Define the terms “child” and “infant” as delivery.
they apply to CPR. 5.16.2.3 First aid - emergency
delivery
(3) Describe one-rescuer CPR for adult, (1) Describe the role of the person
child and infant casualties: administering first aid in an
delivery:
emergency
(a) When to start/when to stop;
(a) Normal
(b) techniques; delivery;
(b) delivery with complications
(c) sequencing; and -
(i) umbilical
(d) cord;
timings (ii) placenta; and
(4) Demonstrate on a mannequin
(adult)one-rescuer CPR for a minimum of (iii)
minute
one or four cycles of haemorrhage.
compression’s
15 and 2 ventilations (2) State how to care for the new-born
Resuscitation
to Council standards which baby.
are in accordance with the standards of
the Heart Foundation. (3) State how to care for the placenta and
umbilical cord following
(5) Demonstrate, on mannequin (child delivery.
or adult), one-rescuer CPR or a child for a (4) Describe how to care for the
minimum of one minute of motherfollowing delivery until medical aid
continuous
10 cycles of 5 obtained.
is
and 1 ventilation
compression’s as above which are in
accordance with the standards of the NOTE: Should the decision be made
Heart Foundation. to cut the umbilical cord,
equipment
sterile must be
(6) Demonstrate, on an infant mannequin used.
available, one-rescuer CPR for a 5.17 Death on board
if
minimum of one minute or
continuous
10 cycles of 55.17.1 Training objective
and 1 ventilation which are as above in
compression’s
accordance with the standards of the The cabin crew member will be
Heart Foundation. able about and in a position to effectively
knowledge-
handle death on board.
(7) State the minimum time for
5.17.2 Syllabus
pulseassessment when giving CPR to
casualty
a in
5.17.2.1 Death on board
hypothermia. (1) Describe the procedures for notifying
5.16 Emergency childbirth
authorities.
(2) Describe the procedure for the
The cabin crew member will be able to deceased’s valuables and
demonstrate the procedures required ation.
document-
define/
effectively
to handle emergency childbirth in
in-flight medical emergency (3) Handling of the body according to
an organisation directives.
situation.
5.16.2 Syllabus
5.18 Self medication
5.16.2.1 Childbirth -
imminent
(1) List three signs that indicate the
beginning of labour.
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The cabin crew member will understand (1) Name the signs and symptoms of
dangers
the of self medication and their -
effects.
side (a) superficial frostbite; and
5.18.2 Syllabus (b) deep frostbite.
Background knowledge (2) List signs and symptoms of
the progressive stages of
(1) Normal physiological and hypothermia.
physiological functions of aircrew is 5.19.2.2 First aid - cold injuries
neuro-
mandatory if flight safety is to
achieved.
be (1) State the first aid for -
(2) Taking medication alters or changes (a) superficial frostbite;
physiological and neuro-physiological
reaction and functioning. (b) deep frostbite; and
(3) Disease and/or medication is (c)
incompatible
usually with flight hypothermia.
safety. (2) State the minimum time for
(4) A flight crew member using pulseassessment in a casualty with
any medication (prescription or over hypothermia
severe
counter)
the that alters flight skills should .
not be allowed to perform flight 5.20 Hypothermia
duties.
(5) Regarding flight safety, consider the 5.20.1 Training objective
effects of the -
(a) demonstrate
define/ the procedures required
disease/ailment; effectively
to handle hypothermia in an in-
(b) main pharmacological action medical
flight emergency
of the mediation used; situation.
and 5.20.2 Syllabus
(c) pharmacological side
effect. 5.20.2.1 Heat illnesses
(6) Never underestimate the medico-
legal implications of all medication in (1) State four conditions that cause heat
accidents
aircraft and incidents. illnesses.
(7) During every flight there is the (2) List four safety measures to
possibility that at any moment with prevent illnesses.
heat
prior
no warning the aircrew might have
use their -
to (3) List the signs and symptoms of
-
(a) concentration abilities; (a) heat
cramps;
(b) best attention allocation (b) heat exhaustion;
properties; and
(c) heat-stroke -
(c) critical judgement
capabilities; (i) classic heat-stroke; and
(d) decision taking abilities; (ii) exertional heat-
(e) clear sensory and motor stroke.
functioning. 5.20.2.2 First aid - heat illnesses
5.19 Frostbite, hypothermia State the first aid for -
5.19.1 Training objectives (1) heat
cramps;
The cabin crew member will be able to (2) heat exhaustion;
demonstrate
define/ the procedures required and
effectively
to handle frostbite and hypothermia (3) heat-stroke.
an
in in-flight medical emergency
situation. 5.21 Toothache
5.19.2 Syllabus
5.19.2.1 Cold injuries
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demonstrate the procedures required
define/ (3) Visual
effectively
to handle toothache in an in-flight disturbances.
medical emergency (4) Impaired
situation. judgement.
5.21.2 Syllabus 5.22.2.2 Appetite suppressants
5.21.2.1 Toothache (1) Alteration of higher cognitive
skills.
List the signs and symptoms of a (2) Depression.
toothache:
(1) Pain; 5.22.2.3 Anti-acids
(2) swelling; and (1) Difficulty in eye focussing.
(3) localised heat. (2) Various nervous system
effects.
NOTE: Often associated 5.22.2.4
with Anti nausea
-
sinusitis referred drugs
pain. (1) Sedation and drowsiness.
5.21.2.2 First aid - toothache
(2) Tremors.
(1) Describe the first aid for a toothache:
(3) Low blood pressure.
(a) Call for medical assistance;
and (4) Heart rhythm
(b) prevent shock from disturbance.
worsening. (5)
(2) Describe the care for a knocked-out Dizziness.
tooth: 5.22.2.5 Anti diarrhoea
(a) Do not handle the tooth by the (1) Brain function suppression.
root;
(2) Visual
(b) gently replace the tooth into the disturbances.
socket if the casualty refuses to5.22.2.6 Anti hypertensive drugs (for high
have the tooth replaced: pressure)
blood
(i) place the tooth in a (1) Heart rate disturbances.
moistened gauze or a
of
cupwater; (2)
(ii) seek medical aid as Dizziness.
(3) Possible loss of consciousness.
soon possible.
as
5.22.2.7 Flight environment
5.21.2.3 Environment - passengers with
problems changes
respiratory (1) Pressure changes
Describe the precautions to be taken when (2) Temperature changes.
the interior of aircraft has been sprayed with
disinfectants or insecticides. (3) Hyporic changes.
5.22 Most commonly used medication
(4) Vestibular function changes
5.22.1 Training objective turn and bank and G-forces effects on
(normal
the balance organs).
The cabin crew member will understand the
most
6 commonly used medication (5) Vibration.
available.
5.22.2 Syllabus 5.22.2.8 Social chemical
5.22.2.1 substances
Analgesics (painkillers, antihistamines, (1) Nicotine.
anti- allergic, anti congestants, blocked nasal
passages). (2)
(1) Drowsiness. Alcohol.
(3) Caffeine.
(2) Euphoria. 5.22.2.9
Recommendations
Page 62 of 70
SA-CATS-FCL 64
64.02.2 TRAINING
“fracture” means break in the bone;

(1) Don’t use over the counter
on flight duty unless you have cleared it
medication “femoral” means artery in the groin or
with your designated aviation pressure
femoral point;
examiner
medical
. “gastric” means stomach;
(2) Avoid taking different types
of medications “history” means what happened before, or to
(3) Ifsimultaneously.
taking “allowable” medication while cause the
on flight duty, monitor your problem;
performance and skills continuousl “physiology” means how the body works;
and
y ask colleagues to co-monitor
performance
your “radial pulse” means wrist pulse;
.
(4) If temporarily on medication “respiration” means breathing;
which makes grounding
remember
mandatory, that the body should
clear
be of all that medicine. This “signs” means what you see on the person;
take
may several days after the last dosage and
has been taken.
“symptoms” means what the person feels
Notes describes.
and
:1. EQUIPMENT AND PROCEDURES
CRITERIA
Training programme content and delivery
be
mustconsistent with the amount and type
equipment
of carried on the operator’s aircraft
the
and operator’s procedures that have
published.
been This should be as practical
possible
as
.
2. REGULATORY APPROVAL PROCESS
Any organisation conducting cabin
member
crew training must be approved by
Commissioner
the in terms
1 of
5.23 Part
Definitions 41.
Any word or expression to which a

has been assigned in the Aviation Act, 1962,
meaning
and the Civil Aviation Regulations 1997,
bears,when used in the publication, the
meaning
same unless the context
otherwise,
indicates and -
“anatomy” means what the body consists of;
“barotraumas” means trauma
changes
involving in air pressure;
“brachial” means artery on upper inner arm
brachial
or pressure point;
“cardiac arrest” means a heart that has
stopped;
“CPR” means cardio pulmonary
resuscitation;
“carotid” means artery in the neck on either
side of airway;
“cervical” means neck;
“distal” means a point on an extremity
away
further from the
trunk;
Page 60
Page 63 of 70
SA-CATS-FCL 64
64.02.3 THEORETICAL KNOWLEDGE EXAMINATION
1. Examination
An applicant for a cabin crew member
must
licence pass a written theoretical
examination
knowledge on
-
(1) safety and emergency procedures
-
(a) standard safety procedures;
(b) standard
procedures; and
emergency
(c) cabin crew manual;
and
(2) particulars of aircraft type -
(a) aircraft
systems;
(b) aircraft
exits;
(c) safety and
equipment;
emergency
and
(d) normal, abnormal, alternate
and emergency operating
relating
limitations to safety and
equipment
emergency
.
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CCrew Training

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CCrew Training

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INTERNATIONAL CIVIL AVIATION

(CABIN CREW LICENSING)

ANNEXURE A: CABIN CREW MEMBER LOGBOOK

1. Requirements 4. Submission of reports and forms

1. Aim of training course (p) crew member

(c) Describe the regulatory

(viii) crew stations; (a) Identify and define

calculate elapsed time do not constitute an emergency,

(b) Describe the types of wind

aircraft in flight, i.e. jet (d) Describe the

At least one flight

(b) Identify the cabin crew (i) Competency

(j) Describe the requirement to (c) Describe the types of inspectors

(n) Identify the responsibility of 2.2.3.1 Flight crew coordination

(3) Flight crew coordination command to assist in

procedures for reporting suspected Note: Use of video of

(f) Identify who is required to audio-visual equipment

identify the cabin items passengers and who is

proximity to exits, availability “sit and fit” to enable quick

(d) Identify the approved equipment for

abnormal operations, (1) Training objective

(a) List the preparations which

(3) Cabin crew responsibilities crew coordination in conditions

(c) Describe and demonstrate (iv) briefing passengers on

each circumstance when

involving metals and implement appropriate

communication, flight of reaching a safe altitude

(g) List the cabin crew (2) General

(b) Identify the requirement of

(j) Describe the different types of Identify the brace positions

(k) Identify how cabin aircraft after an evacuation that

(v) removal from uses (e.g. LI; main

describe the procedures for

(iii) communication (iv) identify the response to

(b) Identify the cabin location and operation.

(b) Identify the

to flight safety if circuit breaker

(a) Each drill will be

aircraft type, in the emergency (g) access escape tapes or escape

(i) apply the correct proce-

ing, evacuation signal,

onto flotation devices, crowd contents of paragraph (5) and the

(i) Access the raft

and a slide release from installed in the aircraft with

charge duration, operation and

(c) retrieve the mask and hose (ii) cabin and

(p) main exit doors (armed (m) toilets clear and

For each aircraft where the operation of (f) Protection of organisation

(c) Admittance to the flight deck

(k) 5.1.2 Syllabus

5.2.1 Training objective (a) Cabin configuration of aircraft;

(3) Demonstrate the recovery position on

5.6.2.7 State how to perform chest thrusts on

(2) chest injuries;

5.10.2.5 Immobilise a fracture of the

(a) Dry burns: heat, fire, hot (c) skull fracture.

The cabin crew member will be able to

(f) an awareness of heart beating recognition and ways to minimise

(2) State four things of imminent

The cabin crew member will be able to

“fracture” means break in the bone;

Any word or expression to which a

64.02.3 THEORETICAL KNOWLEDGE EXAMINATION