Leslie Japp

FRANKFORT, IL 60423
EMAIL lj57ef24@westpost.net
CELL 815-474-1197

To Whom It May Concern:

Please consider my qualifications for a sales or supervisory position with your
company. My goal is to obtain a career opportunity at an organization that woul
d allow me to utilize my strong organizational and sales skills while affording
me advancement opportunities based upon my abilities. Attached is my professiona
l resume for your consideration. I pride myself on having a strong work ethic an
d I have extensive experience in sales, office management and fund raising.
My professional work experience includes serving as an Inside Sales Representati
ve for Schoolkidz, a division of Staples; Store Manager for a busy Dollar Genera
l Store; Production Manager/part owner of family-owned business Jay's Foods; Fro
nt Desk Supervisor for a large Holiday Inn Hotel; and Office Manager for a Hicko
ry Hills Service Center. In addition, I have also owned and managed three home-
based businesses. I have a natural talent for encouraging people to work togeth
er to accomplish a common goal and I have used this skill to successfully raise
funds for several charitable organizations.
I believe that I have the ability and drive to be a successful member of your st
aff. I am a hard worker, a team player and a leader who is more than capable of
making executive decisions. Please contact me by email or telephone. I would
be pleased to meet with you for an interview at your convenience.
Sincerely,

Leslie Japp

Leslie Japp
FRANKFORT, IL 60423
EMAIL lj57ef24@westpost.net
CELL 815-474-1197
QUALIFICATIONS SUMMARY
Highly motivated business professional seeking a career that would utilize my ex
ceptional sales and supervisory skills and provide advancement based upon those
abilities. Works well with others and has the capacity to manage multiple proje
cts and supervise personnel while meeting corporate deadlines. Goal oriented tea
m player with a strong work ethic, commitment to excellence and exceptional cust
omer service.
PROFESSIONAL EXPERIENCE
Schoolkidz USA, Woodridge, IL 2007 - Present
Inside Sales Representative
* Generates, processes and closes sales for this innovative online retailer of g
rade-specific school supplies
* Interacts with clients via email, fax and telephone
* Cultivates strong on-going client relationships
* Works closely with non-profit organizations promoting Kits for Kidz program fo
r underprivileged children
* Maintains superior customer service throughout all transactions
* Finished as 2nd top sales rep in the company in the 2008-2009 selling season.

Market America, Greensboro, NC

2005 - Present
Unfranchise Owner
* Sales of vitamins, household products, makeup, skin care products and other it
ems.
* Utilizes business plan to train and motivate others on how to start their own
business
* Participates in meetings and educational opportunities to grow the business an
d enhance professional development by learning about new products and state-of-t
he-art business methods
Beadiful Designs by Leslie, Frankfort, IL 2002 - Present
Owner
* Created successful jewelry business that features handmade jewelry utilizing S
warovski crystals and pearls, Bali silver, fiber optic beads and other beads and
stones
* Develops and builds business as a means to be financially independent while pr
oviding myself with an interesting creative outlet
Dollar General, Lansing, IL 2006
Store Manager
* Responsible for all daily business operations in busy retail store
* Effectively maintained office organization, daily bookkeeping, payroll and dep
osits
* Hired employees, completed scheduling and training
* Opening and closing of store facility
* Receiving of inventory, supervising the stocking of shelves and promotional it
em displays
* Ensured customer satisfaction
* Provided detailed reports to the Regional Manager on all aspects of store oper
ations
 Colesce Couture/Jeunique International, City of Industry, CA
1993 - 2002
Executive Regional Director
* Responsible for recruiting and training of employees for sales positions in a
clothing, lingerie, jewelry and handbag sales business
* Began as a Sales Representative and was promoted to Director after only one mo
nth
* Recognized as being the Top Ten performer in sales in the United States
* Promoted to Executive Regional Director in only 16 months of employment at the
company
Hickory Hills Service Center, Hickory Hills, IL
1989 - 1991
Office Manager
* Responsible for training of employees
* Daily bookkeeping, accounting and ordering
* Cashier, payroll and billing
Holiday Inn, Matteson, IL
1987 - 1989
Front Desk Supervisor
* Provided superior customer service in a large chain hotel front desk position
* Promoted to a supervisory position after less than one year
* Scheduled, supervised and trained staff
* Made reservations utilizing the hotel reservation computer and software
* Interacted with hotel guests in person and on the telephone, ensuring that the
ir reservations and hotel stay were handled with the utmost in customer satisfac
tion
* Interacted with other departments to ensure continuity of quality service thro
ughout the facility
Jay's Foods, Inc., Chicago, IL
1984 - 1986
Production Manager/part owner of family-owned business established in the 1940's
* Responsible for compiling reports to management and owners on weekly and year-
to-date production items
* Created status reports highlighting cost efficiency to improve waste-cutting m
ethods

VOLUNTEER EXPERIENCE
Fellowship of Christian Athletes Golf Outing, Frankfort and Lemont, IL
2005 - 2009
Committee Member
* Established the first golf outing, which was turned into an annual event. Sol
icited outing participants, sponsorships, monetary donations, auction items and
prizes through telephone and letter writing campaigns
* Organized all aspects of the event including set up, silent auction display, g
ift bags for golfers and automobile sponsorships for the hole-in-one challenge
* Improved the event each year, increasing number of participants and funds rais
ed annually
* Chairperson for this event in 2008
Susan G. Komen Breast Cancer Golf Outing, Frankfort, IL
2005
Committee Member
* Solicited monetary and silent auction donations, contributing to the success o
f the event and raising $10,000 for the charity
* Organized silent auction donation display and gift bags for golfers
Crohn's and Colitis Foundation of America Bill Yaeger Memorial Walk, Mokena, IL
2004
Committee Chair
* Chaired and organized this event, which is a personal crusade for me as my son
Lukas was diagnosed at age 7 and served as Pacesetter for the Illinois 2004 Wal
k
* Raised over $36,000 with attendance of 160 people

Crohn's and Colitis Foundation of America Walk, Mokena, IL

2003
Committee Member
* Solicited donations, contributing to the success of the fund raising event rai
sing over $39,000
* Organized volunteer workers for the event

EDUCATION
Echol's International Hotel School, Chicago, IL (Earned Certification)
1986
Arizona State University
1981 - 1984
Mesa Community College, Mesa, Az
1982 - 1983

PROFESSIONAL REFERENCES
Nancy Haan
Executive Vice President
Colesce Couture/Jeunique International
Rockford, IL
815-874-6089

Dena Pappas
District Manager
Dollar General
Palos Hills, IL
708-214-9249

Kathy Sandmann
Unfranchise Owner/Business Partner
Frankfort, IL
815-954-5348