Aurelia Salazar

3414 Big Dalton Avenue

Baldwin Park, California 91706
Cell:(626) 392-5182/Email "3n1luvmusic@ roadrunner.com"
Objective
I am seeking a full-time position as a Pharmacy
Technician/Clerk/Customer Service Representative/Management Trainee.

Professional Experience/Areas of Accomplishment

6/22/2009- PRESENT OMNICARE PHARMACY
8220 Remmet Ave.
Canoga Park, CA 91304
(888)452-4808
TRIAGE PHARMACY TECHNICIAN
"Problem solve" inquiries from a variety of facilities we service
Maintain the Split, Sort ,Customer Service, and Fax Send Success Ques.
Utilize the Esker system to view incoming faxes
Delegate work tasks to co-workers
Daily exemplify a positive, and professional attitude when working in very stres
sful conditions
Maintain accuracy in logging "STAT" deliveries
Conduct daily productivity surveys
Must identify ALL C2 & IV items on orders and route appropriately
Fax C2 refill authorizations to MD
Call MD to obtain a verbal C2 authorization when an order for it arrives
Exhibit a controlled and calm demeanor as well as have a high tolerance level fo
r intense call volumes
Train new employees when appropriate
Assist "after hours" pharmacist with various tasks.
Maintain orderliness and cleanliness within the triage dept.
Always demonstrate EXCELLENT customer sertvice skills as my primary interest is
to efficiently and professionally assist both nursing and doctoral staff
Demonstrate complete reliability when scheduled to work, as well as " fill in" w
hen someone calls in

1/26/1998-12/18/2008 KAISER PERMANENTE

1011 Baldwin Park Blvd
Baldwin Park, CA 91706
(626) 851-6030
Pharmacy Technician/Assistant
(Technician Duties)
-Maintain drug count inventory
-Count, mix, and fill prescription medications for
the patients.
-Type prescriptions to be filled
-Resolve billing discrepancies.
-Maintain accurate filing of prescription hard copies.
-Assist Pharmacist with various tasks.
-Maintain accuracy of the cash drawer.
-Assist with great customer/patient service.
-Support a healthy, "team attitude" among the staff.
-Assist with heavy patient phone lines.
-Accuracy of daily data entry regarding patient information.
-Put drug delivery orders away daily
(Assistant Duties)
-Maintain OTC stock
-Put OTC orders away when new inventory arrived.
-Place all hard copies that had not been filed into
the correct books.
-Maintain cleanliness of the working front counter areas.
-Restock bags, call slips, file book envelopes, spoons,
syringes, etc.
-utilized critical thinking skills when necessary
-Worked at Take in and Pick up window.
-Give great, fast and world class customer service to
both the hospital staff as well as the patients.
-Sell OTC Stock to both staff and patients.
-Put the CRP orders away daily.
-Encourage patients to utilize the mail order option
whenever possible.
-Exemplify a happy, healthy attitude with co-workers
and patients.
-When involved with an unhappy patient, find the root of
the dissatisfaction and resolve it quickly and
professionally.
-Maintain accuracy of the cash register drawer.
-Attend all staff meetings.
-Excellent attendance and very flexible, always available
when needed.
(Other Responsibilities I Accepted)
-LCF Rep.-Local Communications Forum
-WPS Rep.-Work Place Safety Advisor
-LMP Rep. Labor/Management Partnership Rep.
-Union Steward for Local 1428 United Food
and Commercial Workers international Union.
-UBT Trainer in 2009 (to become)
1/30/1995-10/24/1996 WALGREENS PHARMACY
101 W. Imperial Highway
La Habra, CA 90631
(714) 447-9576
(Pharmacy Technician)
-Process prescription refill requests as well as physicians'
responses to these requests.
-Type new prescriptions to be filled.
-Bill third party insurances.
-Competently assist the Pharmacist in prioritizing his/her
services among busy phones.
-utilize critical thinking skills
-Log in AMF Woodland invoice information.
-Maintain pharmacy orderliness and appearance.
-Encourage a positive, pleasant attitude among staff
and with patients.

10/25/1996-1/18/1997 LONGS DRUG STORES

130 N. Grand Ave
Glendora, CA 91740
(818) 963-0304
(Pharmacy Ancillary)
-Order and restock OTC and Pharmaceutical stock
-Prepare scripts to be filled and type new, incoming ones.
-Assist pharmacist with various responsibilities.
-Held accountable for accurate financial transactions.
-Assist patients/customers with various areas of great
Customer service tasks.
-Responsible for consistent restocking of the OTC areas
1/30/1995-10/24/1996 WAL*MART PHARMACY
17150 Gale Avenue
City of Industry, CA 91744
(818) 854-1006
(Pharmacy Associate)
-Order and maintain OTC stock
-Assist in RX filling (transcribing, counting, etc.)
-Run and finalize drug replacement reports.
-Held accountable for accurate financial transactions.
5/9/1995-12/29/1995 NORTHRIDGE PHARMACY
9167 Reseda Blvd
Northridge, CA 91103
(818) 349-7000
(Pharmacy Assistant)
-Assist in filling patient prescriptions.
-Submit requests and receive physicians' responses
concerning drug refills.
-Held responsible for excellent/patient service.
-Data entry.
- maintained accuracy with the cash register.
1/19/1995-4/21/1995 CIRCLE K. CONVENIENT STORE
1259 George Deiter
El Paso, TX 79912
(915) 857-9600
(Cashier)
-Promote positive customer service.
-Held responsible for accurate financial transactions.
-Responsible for running end shift reports.
-Maintain store organization and cleanliness.

6/1993-12/1994 HASTINGS PHARMACY

915 N. Michillinda
Pasadena, CA 91745
(818) 351-8943
(Pharmacy Clerk)
-Gave great customer service
-Take appropriate control during hectic situations.
-Prioritize among patients on the phone, patients waiting in
person, and actual pharmacist assistance.
-Bill medical and maintain accurate records of payments
received.
-Order and maintain cosmetics, greeting cards, and all
pharmacy OTC stock.
-Responsible for accurate financial transactions.
-Assist in RX transcribing.
Education: Universal Degrees * Corllins University
Granville, Michigan 69418
Course: Associate of science in Pharmacology
Course: Bachelor of Science in Pharmacy
Mount St. Mary's College
10 Chester Place
Los Angeles, CA 90007
Course: Bachelor of Science in Business Administration
Citrus College
1,000 W. Foothill Blvd.
Glendora, CA 91741
Course: Associate of Arts in Fine Arts
North-West College
530 East Union
Pasadena, CA 91101
Course: Pharmacy Technician
GRADUATED August 15, 1996
Bishop Amat Memorial High School
14301 E. Fairgrove Ave
La Puente, CA 91744
GRADUATED June 1991
Special Skills and Abilities:
-Extensive experience in retail pharmacy.
-Semi-Bilingual Spanish.
-Typing ability 38 WPM.
-Experience with Apple, Etroby, IBM, and DI software
License: Pharmacy Technician Registration Number TCH 88781
Special Interest:
-Vocal Entertainment/Guitar playing
-Continuing Education
-Ice Skating, Equestrian Events/Riding, Martial Arts
-Interior Dcor
-Ice Hockey, Basketball and Football