GINA C.

STULEN
151 Robertson Way
Lincoln Park, NJ 07035
(973) 706-6212 gs5a9f62@westpost.net
QUALIFICATIONS SUMMARY
Human Resources Business Partner experienced in employee relations, training and
development, compensation and benefits, staffing and quality.
* Analytical approach to identify root causes of problem areas and take necessar
y actions to rectify. Handled and resolved sensitive employee relations' issues.
* People-oriented, with ability to build effective working relationships at all
levels of the organization.
* Strong commitment to aligning myself to the goals and objectives of my Company
and client groups, applying/developing strategic initiatives to ensure their ac
hievement and success.
* Customer Focus - responsive to the needs of my client groups and exceeding the
ir expectations.
PROFESSIONAL EXPERIENCE
QUEST DIAGNOSTICS, INCORPORATED - Madison, NJ 1996 - 2009
Human Resources Generalist - Corporate Headquarters (2006 - 2009)
* Provided Human Resources Generalist support to corporate client groups includi
ng Finance, Legal & Compliance, Corporate Procurement, Aviation, Technical Stand
ards/Processes, Corporate Medical, Operations Excellence (Six Sigma Quality), in
support of a $7.2 billion, multi-national organization with 43,000 employees.
* Resolved employee relations issues which involved coaching, development, perfo
rmance management, etc. for all levels of management.
* Created a Corporate Preferred Staffing Agency Resource/vendor list - Served as
Team Leader. Applied Six Sigma Methodologies in Analyzing Data; Creating Crite
ria Selection Ranking Sheet; and Preferred Agency Selection Monitoring Sheet. C
ollaborated with Corporate Procurement who renegotiated vendor contracts which r
esulted in a 13% reduction in fees.
* Created a hiring process reference guide and provided training to better utili
ze our on-line recruiting program, Authoria. When implemented, this endeavor re
duced hiring cycle time by an average of 10 business days.
* Partnered with Corporate Compensation in negotiating special salary offers, st
ock options, evaluating job descriptions for grading purposes, compensation equi
ty within departments, etc.
* Planned and deployed change management and communications strategies in suppor
t of enterprise wide initiatives. This provided employees with an understanding
of why these were necessary and the benefits associated with these initiatives.
* Trained our corporate employees both face-to-face and virtually on new Company
-wide initiatives such as web-based termination process (Transition), Employee S
elf-Service, Manager Self Service (Salary Planning), and Benefits Open Enrollmen
t.
* Coordinated and facilitated our New Employee Orientation Program at our Corpor
ate Headquarters on a monthly basis for approximately 150 corporate employees on
an annual basis.
* Completed Green Belt Project (as part of our six sigma quality methodology) wh
ich focused on the New Hire Experience (Pre-hire/First Day/Post Hire). Project
recommendations were adopted and are in the measurement and control phase. This
will result in a significant cost savings to the company by providing new emplo
yees with all the required tools to be productive starting on Day One versus Day
5. It also makes the hiring manager accountable for the on-boarding of his/her
new employee which will improve integration of employee into our culture as wel
l as building relationship with hiring manager.
GINA C. STULEN
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(973) 706-6212 gs5a9f62@westpost.net
* Certified in Lominger Competencies and apply to development of selection and j
ob competency modeling. The utilization of this competency model provided a mor
e focused approach to our efforts in recruiting and selection of talent and a re
duction in turnover.
Human Resources Coordinator (1999 - 2006)
Supported Vice President of HR Operations whose client groups consisted of corpo
rate senior executives, the entire field HR Community serving several different
lines of business, supporting over 30,000 employees ranging from medical physici
ans, general managers, to front line healthcare professionals.
This position exposed me to the operations of several lines of business, the hum
an resources organization as well as the challenges of gaining engagement and su
pport from the field for corporate initiatives.
* Responded to our clients needs in a timely and efficient manner.
* Managed critical leadership compensation programs like Salary Planning, Stock
Option Awards, Employment offers/agreements, Severance eligibility, and Manageme
nt Incentive Bonuses.
* Developed and maintained HR Operations budget of +M$2.0.
* Designed and created HR reports to measure and analyze critical decision makin
g information regarding our workforce.
* HR Contact Point for all HR related cases reported to our Compliance Hotline w
hich included tracking, routing and reporting back responses.
Administrative Assistant, VP, Sales & Marketing (2001 - 2003)
* This position exposed me to extremely confidential information involving our a
cquisitions and business operations.
Executive Assistant (1996 - 1999)
National Revenue Services Leader, Revenue Services Director; Executive Director,
Revenue Services
* Developed and implemented a formal process with Office of the Chairman to moni
tor, resolve and ensure the timely response of customer complaints as well as ma
ke process improvements.
* Responsible for the Monthly Light Assessment Report and Monthly Benchmark Repo
rt sent to management for measuring Company-wide achievements versus goals.
* Security Administrator for new Billing Computer System (SYS).
* Leader of Communications Team Task Force (Billing).
* Member of Customer Satisfaction Survey Team (Corporate).
EDUCATION AND TRAINING
Fairleigh Dickinson University - Teaneck, NJ
Bachelor's Degree in Business Administration, 3.94 GPA (Summa cum laude)
Dean's Achievement of Excellence Award for Continuing Education - 2006
Phi Omega Epsilon Honors Society Phi Zeta Kappa Honors Society
Ramapo College - Mahwah, NJ
Demonstrated proficiency in Microsoft Office Suite, PeopleSoft, AUTHORIA Recruit
ing System, Business Objects, LOMINGER Competencies, and PeopleSoft/Oracle 9.0.