AMADOR PEREZ JR.

2211 Dorman Court * Katy, Texas 77494

281-394-2016 (home) * 832-896-3013 (cell) * ap5c6c02@westpost.net
OPERATONS SUPPLY CHAIN LOGISTICS PLANNER
Accomplished operations manager, logistical planner and supply chain specialist
with 20 years of experience elevating business and manufacturing operations in t
he global marketplace. Adept at increasing productivity and profitability throug
h process improvements and strategic planning. Skilled in forging and fostering
business relationships and negotiating contracts. Recognized ability for managin
g P&L, solving problems, developing employees, and elevating customer satisfacti
on. Bilingual in English and Spanish. Areas of expertise:

Operations Management * Global Logistics * Sales Support * Logistics Import Plan

ner
Enterprise Resource Planning & Manufacturing Resource Planning * Materials Plann
ing * P&L * Budgets
Inventory Management * RFID & Bar-Coding * Distribution * Transportation Managem
ent * Purchasing
Contracts * Negotiations * Pricing * Forecasting * Relationship Building * Vendo
r Management
Customs Compliance * Safety Standards * Training * Problem Solving * Process Imp
rovements
Revenue Building * Cost Savings * Customer Service * Team Leadership

PROFESSIONAL EXPERIENCE
THE SCOOTER STORE, New Braunfels, Texas * 2009-Present
Sales & Service Representative: Responsible for generating sales and marketing o
pportunities. Educating, informing, persuading and directing customers. Performi
ng duties and tasks within the established sales and marketing target zones. Ens
uring requests from marketing responses are handled appropriately, accurately an
d expeditiously. Recommending process improvements regarding cycle time gains an
d cost reductions. Using spreadsheets, various company applications, databases,
word processing or financial software to enter, edit and retrieve data.
THE HOME DEPOT, San Antonio, Texas * 2004-2008
Operations Manager - Logistics and Distribution: Directed the supply chain, tran
sportation operations management, and logistics of home improvement distribution
branch facility. Managed financial operations, facility P&L, budget and busines
s analyses. Oversaw inventory control and reporting, including cycle counts, qua
rterly and annual physical inventories, RFID, bar-coding, and bar-code labeling
using WMS. Evaluated supply chain life cycle. Met with staff to review KPIs, sal
es and purchase orders, safety metrics, and customer service. Resolved problems
with internal processes and trained staff on improving processes and elevating c
ustomer service. Forged and fostered relationships with vendors, suppliers, and
customers.
* Drove cost-effective supply chain efficiencies. Reduced delivery time to custo
mers by 20%.

CITI GROUP, San Antonio, Texas * 2003-2004

International Sales & Service Representative, Banking & Investment Products: Ana
lyzed international customers' needs and interests to recommended banking produc
ts that aligned with their financial goals. Investigated and resolved customer c
omplaints. Authored reports on customer service satisfaction and voice of the cu
stomer. Developed industry-wide relationships.
* Leveraged prior customer service experience to establish customer service beha
viors and standards within the organization.
* Improved operational efficiencies in the administration of sales and marketing
contracts. Increased annual sales 15%.
AMADOR PEREZ JR. * Page 2 * ap5c6c02@westpost.net

TRISTAR CORPORATION, San Antonio, Texas * 1994-2003

Senior Manager - International Logistics Operations: (1996-2003): Negotiated, wr
ote, and managed supplier, and customer contracts to support the manufacturing a
nd distribution of products in Mexico, Latin America and other global markets. S
upported significant increases in demand by utilizing forecasting and project ma
nagement tools to administer all facets of supply chain analysis, global logisti
cs contract manufacturing, and distribution within the global marketplace. Facil
itated enterprise resource planning (ERP) and manufacturing resource planning (M
RP). Developed and implemented customs compliance processes and order management
policies. Ensured compliance with US Customs regulations, documentation and EDI
transactions on Export/Import shipments. Oversaw P&L, budgets, sales forecasts,
and sales goals. Trained and supervised employees and oversight of multiple dis
tribution facilities.
* Secured preferred contract pricing resulting in $1.7 million in savings.
* Introduced MTMS and WMS in branch warehouses and distribution centers.
Additional role with company as Operations Manager (1994-1996)

QUALITY BEVERAGE CO., Houston, Texas * 1990-1994

Operations Manager - Import Logistics: Analyzed supply chains, global logistics,
order management, forecasting, and management information systems. Reported pot
ential supply chain and logistics problems. Utilized WMS-AS400 to determine prod
uct costs and inventory; collaborated with sales and marketing teams to set pric
ing. Enforced compliance with government and customs regulations, safety rules,
and DOT and OSHA policies. Negotiated contracts with suppliers and vendors. Gene
rated and monitored international orders using SAP system. Prepared, reviewed, a
nd processed requisitions and purchase orders. Tracked and documented shipments.
Trained and supervised staffs in purchasing, supply chain management, and logis
tics in multiple locations.
* Reduced overhead expenses by developing and executing JIT process improvements
.
* Reduced backorders by improving sales forecasts.

EDUCATION
Master of Business Administration
University of Phoenix
Bachelor of Science in Business / Management
University of Phoenix
Additional professional development in Leadership & Management Best Practices