STEFAN LINDBERG

315 East 84th Street, Apartment 24, New York, New York 10028
(917) 365.1669
Stefan.p.lindberg@gmail.com

- Manager-

Qualifications profile
Experienced and high-performing professional with expertise in operational manag
ement, complemented with strong qualifications in personnel administration and d
evelopment, strategic planning, and service delivery that constantly surpass rev
enue and sales objectives. Highly adept at developing innovative marketing progr
ams as well as managing dynamic and solutions-based sales teams. Recognized as e
xcellent strategist with outstanding ability in formulating business plans and t
echniques from planning to implementation. Expert at associating business units,
functional departments, and business alliances to enhance performance, maximize
profitability, and expand target markets. Dedicated to outperform market compet
ition, as well as to set and achieve goals above corporate expectations. Dynamic
sales and communication skills with aptitude to independently multitask, plan,
and direct demanding operations and complex schedules. Articulate in Swedish and
English.

Areas of expertise
- Project Development and Implementation
- Leadership/Team Performance Optimization
- Training and Presentation
- Business Organization and Management
- Interpersonal / Client Relations
- Needs Assessment and Problem Resolution

PROFESSIONAL EXPERIENCE
Systems Analyst-Internship, Northwestern Mutual Financial Network ~ New York, NY
Jan 2010-Mar 2010
- Performed consultant responsibilities, including evaluating business pro
cesses due to professional background in the industry
- Developed comprehensive strategies to drive operational efficiency throu
gh conducting intensive identification of inconsistencies and inefficient proced
ures
- Devised quality assessment plans to reinforce business value
- Established platform and framework for continuing internship programs
Management Consultant-IT Operations, Fenix Management ~ Stockholm, Sweden
Jan 2008-June 2008
- Oversaw the development of a new business model based on Lean methodolog
y
- Formulated a business modeling framework to restructure operational proc
esses
- Developed goals, strategies, and KPIs for operational efficiency
- Instrumental for increasing the client stock by 10%
Service Manager, IPnett ~ Stockholm, Sweden Jan 2007-Dec 2007
- Maintained and controlled the corporate budget amounting to $150K
- Headed a team consisting of eight technical consultants
- Successfully increased efficiency and drove revenue growth within servic
e operations
- Thrived in enhancing group dynamics within the company
- Led all initiatives regarding development, projects, and operations
- Demonstrated expertise in account development and management through neg
otiating service level agreements
- Played integral duties in boosting billing efficiency by 15% and up sale
service by 20% as well as obtaining more business recommendations from clients
after 10 months of tenure
Consulting Project Manager-IT Services, Technology Nexus ~ Stockholm, Sweden
Mar 2001-Jan 2007
- Demonstrated expertise in public, private, and governmental sectors, whi
ch significantly contributed in delivering effective and profitable solutions wi
thin any given timeline operational processes
- Managed various projects and its entire facets, including software engi
neering, system integrations, audits, validating business value on IT systems bo
th on system and business level as well as providing support to IT team on a cor
porate level
- Developed company policies and regulations targeted for regulatory certi
fication
- Conducted sales presentations, workshops, and training sessions
- Employed analytical reasoning and methodologies in overseeing and closel
y monitoring system integrations; ensuring that system integrations undertaken a
re beneficial to the business by eliminating generic, less-efficient solutions o
perating at high costs
Software Developer, WM-Data ~ Stockholm, Sweden Aug 1999-Feb 2001
- Developed business applications utilizing C++ compilers
- Designed and created crypto-systems for transmission of classified infor
mation
- Managed take-over of the entire IT-Operation at a Chain of Retail shops

EDUCATION
Bachelor of Science in Computer Science, University of Skovde ~ Sweden (1999)
Associate of Applied Science in International Business, Berkeley College ~ New Y
ork, NY (2010)

PROFESSIONAL DEVELOPMENT
English Proficiency Training, PACE University, 2008
Certified Business Modeling Instructor, 2008
Certified Information Technology Infrastructure Library (ITIL) Foundation Profes
sional, 2007
Diploma in Human and Group Dynamics, 2006
Diploma in Project Management, 2006
Diploma in Sales Strategies, 2005
Certified in Analysis Methodology, 2005
Certified in English, University of Cambridge, 2000
Awards / recognitions
Presidentâ⠬⠢s List
Phi Theta Kappa

TECHNICAL ACUMEN
Microsoft Office Applications; Microsoft Project; Microsoft Visio; Lotus Notes;
Adobe; SQL Databases
Enterprise Software; Time and Resource Management Applications; Data Management;
Documentation
Content Access Software; Enterprise Infrastructure Software; Product Engineering
Software

INTERNATIONAL REGULATORY STANDARDS

COBIT; PMBOK; ITIL; Common Criteria; Sarbanes-Oxley Act; ISO 9000