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SUMMARY
An aggressive leader with an extensive background in operations, accounts receiv
able management, information systems and implementations (to include conversions
and upgrades) seeks a leadership position with a performance-oriented company.
* Information Systems Financial Analysis
* Implementations Accounts Receivable Operations
* Customer Relations Process Improvement
* Education and Training Conversions and Upgrades
RELEVANT SKILLS
Communication
Listening, managing conflict, presenting ideas and relating to customers
Developing People
Assessing the performance, coaching, counseling, development, motivating, team b
uilding and training of between 15 and 60 management and staff employees while i
n various leadership positions to include Financial Counseling and Insurance Ver
ification Manager, Collections Manager for a 4 facility CBO and Assistant Direct
or of Operations for a 3 facility CBO
Management of Data
Gather, analyze, assess, measure and manage information
Organizing
Development of work plans, project management, restructuring and setting of prio
rities
Planning
Conceptualizing, designing, analyzing and development of both strategy and polic
y
Managing/Directing
Development, decision making and implementation of procedures, policies, and sys
tems. Management of people, projects and tasks
Serving
Client relations, handling complaints, promptly responding and serving customers
PROFESSIONAL EXPERIENCE