DEBBIE ANDING

73 Corbel Way
Newnan, GA 30265
Home: 770.251.7009 peach641964@aol.com Cell: 706.333.5056

SUMMARY
Resourceful Administrative professional with extensive experience providing supp
ort to executives and various departments. Skilled in coordinating conferences,
projects, meetings and travel arrangements. Able to balance management needs,
provide excellent customer service, and maintain confidentiality and schedules w
ith ease. Utilize strong organizational, planning, and communication skills tow
ards improving operational efficiency. Received an Excellence award for trainin
g other Administrative Assistants according to corporate standards. Expertise i
ncludes:
Organizational Development Office Management
Salary Administration Meeting Coordination
Budget Administration Accounts Receivable

COMPUTER SKILLS
Windows 2000; Microsoft Outlook, Word, Excel, PowerPoint, Adobe Illustrator, Pho
toshop, scanning technology; HTML; advanced internet research

PROFESSIONAL EXPERIENCE
FEDEX, Atlanta, GA 1990 2009
Senior Administrative Assistant 1999 2009
Provided daily high-level Administrative support for Senior Manager and 12 Manag
ers for an overnight express freight company with over 300 employees.
Answered and screened calls in a professional, timely manner, obtaining complet
e and accurate information and follow through on message delivery. Received fre
quent compliments for my attention to detail.
Chaired daily conference calls for the district to ensure procedures were prope
rly executed and identified opportunities for improvements.
Liaison between 10 departments to ensure effective communications and consisten
t reporting practices were followed.
Provided administrative back-up support to secretary for the Senior Manager of
Operations, and secondary support to the Director of Air Ground and Freight Serv
ices in secretarys absence in areas of office management and document preparatio
n. This in turn yielded numerous company awards.
Maintained calendar appointments providing monthly accuracy and efficiency.
Opened, sorted, and distributed all incoming correspondence, including faxes an
d email and responded accordingly.
Composed, edited, proofread correspondence (memos, letters, presentation materi
als, written statements and proposals) with accuracy which saved numerous hours
for the Senior Manager to devote his time for managing sort operations.
Facilitated work requests through internal/external service providers, which re
duced time by crucial minutes. This allowed the managers to concentrate on thei
r workgroup which provided efficiency by ensuring the smooth flow of operations.
DEBBIE ANDING PAGE TWO
FEDEX (continued)
Created extensive Microsoft Excel database tracking reports for all members of
management which improved quality for Senior Management review.
Coordinated onsite and offsite meetings, and travel accommodations (conference
room reservations, preparation of materials, catering, hotel, car, air) for the
Senior Manager and 12 managers. Researched the most cost efficient locations t
o enable company savings by several hundred dollars. Received numerous company
Bravo Zulu awards for my efficient meeting preparation.
Reviewed and prepared forms and reports (billing/invoicing, time and expense) i
n which all were accurately processed utilizing internal bill pay systems.
Responsible for administration of department $14 million annual budget. Balance
d 100% by researching and verifying monthly invoices.
Service Assurance Leader 1996 1999
As the organizations single-person Service Assurance department, provided docume
nt management support to 20+ corporate employees in areas of corporate presentat
ions, organizational charts, quarterly goal charts, financial spreadsheets, corr
espondence, and unique projects.
Provided administrative support to 1 Senior Manager and 6 managers of Domestic
Operations allowing them to streamline policies and procedures effectively.
Identified system weaknesses by reviewing daily, weekly, and monthly reports.
A trend report was sent to the Director of Operations for review which resulted
in a reduction of late truck arrivals and departures.
Developed and Chaired the Safety Awareness Team for the Atlanta Ramp. Injuries
and accidents were significantly reduced over a 6-week time frame.

EDUCATION
Continuing Studies, University of West Georgia, Carrollton, GA
Continuing Studies, Clayton State University, Morrow, GA
College Prep Diploma, Woodward Academy, College Park, GA

PROFESSIONAL DEVELOPMENT
Aspire to Management
Administrative Support Certificate