ROBIN KELLY

4011 Cedar Bark Drive

Matthews, NC 28105
Cell 704-726-4211
Home 704-536-5595
E-Mail rk197085@westpost.net
OBJECTIVE
To make a career change by securing a position in the Health Care Sector where m
y training in Medical Business Administration, along with paralegal, administrat
ive, strong customer service, and finance talents can be effectively utilized to
improve operations and contribute to company growth.

EXPERIENCE
PRESBYTERIAN HOSPITAL/ STAFFMARK (CONTRACTOR), Charlotte, NC August 2009-
October 2009
A not-for -profit, integrated healthcare system that serves people in Virginia,
North Carolina, South Carolina and other regions.
CLAIMS COORDINATOR
Responsible for managing general liability, automobile and property claims. Supp
orts the professional liability and claims management functions in the Greater C
harlotte Market and Central Piedmont Market through entering claims in the datab
ase, gathering documents for discovery in lawsuits, assists in providing respons
es to interrogatories, scheduling employee witnesses for interviews, including d
eposition prep and depositions, and coordinating witnesses for trial.

BANK OF AMERICA/ADECCO (CONTRACTOR), Charlotte, NC May 2009

The Nation's Leading Financial Institution August 2009
MORTGAGE CLOSER
Coordinated preparation of Retail loan closing packages. Authorized closing con
ditions. Released funds when required. Prepared HUD statements for closing.
Responsible for deficiency resolutions. Compliance and CEMA related documents.
Review of title work, appraisals and flood certifications.

ACE MOTOR ACCEPTANCE CORP, Matthews, NC Oct 2007-

March 2009
Financial services company specializing in Sub-Prime auto lending.
Senior Paralegal/Administrative Assistant
Draft demand letters, correspondence and other legal documents. Prepare and mai
ntain all legal files. Provide and track all updates to attorneys. Assure accur
acy and clarity of the information furnished to the attorneys for timely turnaro
und of required documents. Act as liaison between business units and outside co
unsel. Responsible for all Dealer Agreements, Recourse and Bulk Purchase Agreem
ents. Dealer Buyback, Lien releases. Assistant to collections department, Provid
ing and analyzing credit bureaus and issuing of repossessions. Ability to read,
analyze and interpret procedures and all credit and legal documents.
WELLS FARGO BANK, Charlotte, NC Aug 2003-
April 2007
Worlds 4th Largest financial institution and largest U.S. mortgage lender 4 out
of 5 years.
Closing Specialist III
Liaison between broker and closing agent. Coordinated preparation of loan clos
ing packages. Authorized closing conditions. Released funds when required. Pr
ovided training and direction to junior closers.
Prepared HUD statements for closing. Responsible for deficiency resolutions.
Compliance and CEMA related documents.
Review of title work, appraisals and flood certifications.

WACHOVIA BANK, Charlotte, NC Feb 1999- Sept 2001

Fourth largest bank holding company in the United States based on assets.
Third largest U. S. full service brokerage firm based on client assets.
Wholesale Loan Foreclosure/Collateral Document Specialist/Paralegal
Liaison between the collateral document group and attorneys.
Conducted research, collected information and review of executed documents, secu
rity instruments, title policies, assignments and allonges. Developed charts fo
r interdepartmental use.
Maintained strong interpersonal, written and verbal communication skills.
Organized and detail oriented. Excellent problem solving skills.
Ability to coordinate multiple tasks and meet aggressive time frames.
Interacted in all areas of loan administration (Including attorney, investors).
Communicated daily with various courts.

TECHNICAL
Medical Terminology Medical Coding, Billing & Insurance
Medical Records IDX Scheduling
MS Office Microsoft Office Word, Excel, Access
Windows
Lotus Notes

VOLUNTEER/INTERNSHIP
Presbyterian Hospital Matthews, Charlotte, NC 2009- Present
EDUCATION
UNCC, Charlotte NC, 2009
Medical Office Administration Specialist
Central Piedmont Community College, Charlotte, NC, 2009 - Present
Medical Business Administration
American Institute for Paralegal Studies, Queens College, Charlotte, NC
Paralegal certificate