Naperville, IL 60540 kh654048@westpost.net (630) 639-7076
CAREER OBJECTIVE To make a difference. EXPERIENCE
creations by Karin, Inc dba Rocky Mountain Chocolate Factory
Owner, President, Operating Manager February 2008- present Successfully manage and oversee all aspects of franchised chocolate business inc luding POS, customer service, training new employees, preparing confections, dev eloping and designing party favors and creating graphics designs; purchasing, in ventory control, processing accounts payable/receivable and payroll. Develop an d maintain spreadsheets using MS Excel to record daily sales. P.F. Changs China Bistro server October 2006 January 2008 Howards Service Inc. Co-owner, Vice-President March 1989 June 2007 Handled accounts payable/receivable and payroll. Developed and maintained spread sheets using MS Excel to record daily sales. Facilitated the accurate completion of letters and memos for customers and colleagues and provide for external comm unication. Weber Marking Systems Sales Analyst/Forecaster October 1984 September 1989 Reviewed and summarized internal business reports, complied and distributed repo rts as requested. Developed, prepared and delivered analytical reports and data interpretation. Worked with all levels of management to prepare and present re ports, analysis and findings. Utilized databases and/or spreadsheets to write r eports and display analysis. Prepared periodic statistics and analysis for all levels of management. Coordinated collection and preparation of routine and spe cial reports. Preformed administrative tasks including preparing documents, mak ing copies, sending faxes and answering the phone. Iroquois Popcorn Administrative Assistant October 1983 October 1984 Managed appointments, schedules and travel itineraries for executive team. Coor dinated the preparation of all materials for meetings and presentations. Prepar ed both internal and external correspondence and reports. Handles confidential corporate communication and other internal documents. Supported all customer inq uiries in a timely manner. Preformed administrative tasks including preparing do cuments, making copies, sending faxes, filing and answering the phone. EDUCATION
Northern Illinois University
B.A. Psychology Harper Community College A.A. Journalism Deans List. Published an article in Sisters Today magazine. Writer and Columni st for The Harbinger, Harpers school newspaper. SKILLS & ACHIEVEMENTS * Strong analytical and organizational skills * Excellent written and verbal communication skills * Proven leadership and managerial skills. * Skilled at planning, budgeting, executing * Detail and goal oriented. Driven and focused. * Possess strong customer service skills that establish trust and confidence * Able to prioritize and organize work in a multi-tasking environment and exerc ise appropriate judgment when dealing with competing projects * Proficient with a variety of software including all windows operating systems * Above average skills in MS Office suite including Word, Excel, Outlook, Open Office and Firefox. Able to learn new software applications with ease * Knowledgeable in office equipment such as computer, scanner, copier, fax mach ine, multi-line phones, comb-binding machines and label makers * Efficient, self-motivated, assertive and can quickly learn new procedures and methods * Professional demeanor with excellent interpersonal skills and office etiquett e. Adherence to company standards. Committed to assisting others * Able to work independently with minimal supervision; able to follow direction s, both oral and written * Able to work under pressure and meet deadlines * Talented in graphic art and design using Print Artist * Started my own gift basket business 2002 incorporating with an internet sales business partner 2003 * Religious Education Teacher, St Margaret Mary Catholic Church for 11 years * Food Service Sanitation Certification expiring 1/30/2013