Linda D.

Warren lw6707d
e@westpost.net
7106 Pickering Court, Glen Burnie, MD 21061 410.760.7532 / 443.829.5557

OBJECTIVE: Seeking a Junior Database position in the IT Industry.

EXPERIENCE:

UNIVERSITY OF MARYLAND MEDICAL SYSTEM Baltimore, MD

04/08-Present
Data Management Coordinator (Foundation)
* Managed implementation of physical database changes, applying knowledge of dat
abase management system.
* Handled the writing of policies, test changes to the Raiser's Edge database an
d communicate advancements with UMMS Foundation staff and Finance Department.
* Coordinated with UMMS IT Department and Blackbaud staff to support upgrades to
the software system.
* Managed gift processing of the online giving site and its functionality.
* Responsible for data entry of constituent and gift information into Raiser's E
dge database.
* Worked closely with the UMMS Finance Department in providing monthly and weekl
y reports and gift information for account reconciliation.
* Managed the reporting process for prospects, gift, and event information to UM
MS Foundation staff.
* Monitored and updated staff on IRS regulations and gift standard procedures.

UNIVERSITY PHYSICIANS, INC. Baltimore, MD

07/04-04/08
Administrative Assistant (Radiation Oncology)
* Utilized IDX, VARIS, OTIS to accurately transfer confidential patient data fro
m OTIS to the Veterans Administration database (CPRS).
* Resolved hardware and software issues for end users.
* Performed computer moves on an as needed basis.
* Developed/maintained/updated databases (Access) to track statistics for nursin
g staff.
* Managed, edited production of department newsletter
* Created/maintained documentation manual and department newsletter.
* Provided statistical reports/flow charts for Operations and Finance.
* Campaign coordinator for the Maryland Charities Foundation.

CAREERS USA (Temporary Staffing Agency) Baltimore, MD

01/04-04/04
Administrative Assistant - M&T Bank - Commercial Equipment Leasing Group
* Extracted information (lease schedules, master lease, riders, first amendments
, vehicle titles, certificates of acceptance, UCC approval sheets, etc.) from 90
0+ equipment lease documents for duplication for shipment to home office.
* Flagged files for missing documentation.

JONES NETWORKING Baltimore, MD

10/02-12/03
Medical Office Coordinator - Johns Hopkins Outpatient Center
Marketing Assistant - Venable LLP
* Provided support to Assistant Marketing Director with firm functions/events.
* Updated internal web page.
* Assisted patients and their families, referring physicians and third party car
riers to resolve patient-related issues.
* Scheduled patients for laboratory tests, medical examinations and referral/con
sultations.
* Relayed information to patients regarding preparations for laboratory tests an
d examinations.
* Utilized automated medical software, Electronic Patient Records (EPR) to acces
s patient records (labs, visits, clinical notes) and EPIC to access, enter, and
update patient information and medical appointments.

GENUITY SOLUTIONS, INC. Colu

mbia, MD
12/99-07/02
Database/HPOV Administrator
* Assisted in collecting, documenting, updating, and reporting study information
according to procedures and timelines.
* Daily duties included organizing and maintaining study files, photocopying, co
ordinating mass mailings, completing data entry, ordering, tracking and maintain
ing study supplies and other duties as assigned.
* Utilized HP OpenView Network Node Manager in the management of network devices
via status polling, node discovery, and UNIX scripts.
* Addressed technical requests/concerns from NOC personnel regarding HPOV visual
s.
* Responsible for running/troubleshooting daily database synchronization and scr
ipt cleanup to maintain map integrity for HPOV primary and backup maps.
* Created and maintained icons in HPOV for each network from data gathered from
light sheets, grooms, decommissions and POP moves.
* Provided proper escalation of HPOV issues to Management or Engineering.
* Performed daily HPOV cosmetic changes or maintenance events.
* Utilized UNIX in overall manipulation of HPOV maps.
GENUITY SOLUTIONS, INC. Colu
mbia, MD
06/99-12/99
Reports & Logistics Administrator
* Monitored equipment procurement that included tracking and follow-up on all eq
uipment in transit; reviewed stalled tickets on a regular basis throughout workd
ay and escalated issues when appropriate.
* Promoted to Database/HPOV Administrator within six months; received bonus for
exemplary work performance.
* Generated and distributed daily/weekly/monthly/quarterly ERT Ticket Reports vi
a SUN to management; tracked various stages of tickets in the ERT ticket queue.
* Functioned as Senior Reports & Logistics Administrator; trained employees; upd
ated instructions binder.
* Participated in the formation and coordination of newly created reports for AO
L, DiaLinx and ADSL.

EDUCATION:
University of Maryland University College (currently pursuing degree)
Information Computer Technology, 60 credits, GPA: 3.3
Johns Hopkins University (Computer Career Institute)
 Oracle 9i Database Administration (OCPDBA) - Master Certificate
Tools: UNIX , Remedy, Raiser's Edge, HP Openview 6.1, MS Access 8.0, MS Word 8.0
, MS Excel, MS PowerPoint, MS Access, MS Publisher, MS Outlook Express 6.0, Wor
dPerfect 8.0, Internet, Pegasus, Groupwise 7.0, UNIX, Paradox, Harvard Graphics
, FilemakerPro, Photoshop, MacDraw, PedDraw, Reference Manager, Endnotes, Lotus
Notes, MaryMed, Quark, ACT
Platforms: MS Windows XP, DOS 6.2, Macintosh, IBM Compatible PCs, Windows 95/98/
00, Power PCs, SUN Workstation
OTHER COURSES:
Introduction to HP Openview - 8 hrs Managed Modems - 8 hrs Advance
d HP Openview - 8 hrs Introduction to TCP/IP - 8 hr