Pamela Joseph-Ware

1601 Turtle Pond Dr.* Hoschton, GA 30548*479-409-7997*pw67138c@westpost.net

Objective: Obtain a position to offer inimitable and selfless service

Education
University of Arkansas, Fayetteville, AR
Bachelor or Social Work (BSW) May 2009
Summary of Qualifications
* Two years of gaining extensive experience providing clinical and field social
work services
Arkansas Support Network, Inc., Springdale, AR 9/09-present
Case Manager
Provides policy interpretation and ensures accurate and consistent utilization o
f all company services and policies related to Medicaid Waiver and the American
Disability Act.
Helps create support plan for Medicaid Waiver Recipients
Works according to Medicaid Waiver policies and procedures for individuals with
Developmental Disabilities.
Manage lapse in services and personal records; apply for benefits enrollment and
programs; manage individual budgets; and handle general issues.
Serves as immediate contact to mediate and resolve Medicaid waiver issues and gr
ievances.
Maintain client records; monthly summaries of individual progress and monthly bi
lling
University of Arkansas, Fayetteville, AR
Administrative Specialist II 02/02-8/09
Compiled and submitted departmental hourly and part-time payrolls.
Entered new employee data in the BASIS Hourly Payroll module.
Assisted new employees with new hire processes.
Maintained departmental leave records and notify all employees of monthly leave
status.
Collected and submitted monthly leave entries for all appointed personnel.
Arkansas Visitation and Exchange Center Inc., Rogers, AR
Child Visitation Monitor Intern 8/08-12/08
Conducted intakes with custodial and noncustodial parents
Participated in 24 hours of Child Visitation Monitor Training
Monitored approximately five to seven visits/week between noncustodial parents a
nd their child/children
Facilitated safe exchanges between children and their parents
Daily recorded and discussed observations with other personnel
Reorganized observation checklist/form
Youth Bridge, Fayetteville, AR
Residential Intern 05/08-08/08
Co-facilitated house meetings with approximately 8 residents.
Administered individual guidance to young adults with troubled histories on a we
ekly basis.
Participated in treatment team meetings for residential clients.
Conducted intakes for new residents to the transitional living program.
Connected residents to possible job leads and/or transportation.
Life Styles, Inc., Fayetteville, AR
Part-time Direct Service Worker 09/06-04/08
Supervised and assisted 1-2 consumers with developmental disabilities in daily l
iving skills.
Planned and transported 2-3 consumers to various activities.
Documented observations related to one or more consumers' goals and life plan.
Administered scheduled medication and documented any variances.

Community Service
Seven Hills Homeless Shelter Volunteer 09/05-10-07
Volunteer
Front desk operator
Organized donations and the clothing store
Retrieved necessities for guests (towels, toiletries, etc)
Assisted with lunch program
Assisted with mail outs
Training, memberships and/or accomplishments
Employee Service Award- 10 years of service October 2008
Child Visitation Monitor Training October 2008
CPR/First Aid September 2006-present
Seven Hills Homeless Shelter Volunteer September 2005 - October 2007
Positive Behaviors Supports Training April 2010