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Christine M.

Kolar
2767 Sunflower Dr
Fitchburg, WI 53711
ck67384e@westpost.net
(608) 276-9564
SUMMARY
Fifteen years experience in management, employee recruiting, coaching, training
and development, scheduling, operating efficiency, community involvement, sales
and employee development. Demonstrated ability to produce results through traini
ng, coaching and team motivation. Currently seeking a position where build upon
my previous management experience to develop in a different industry and capaci
ty.
EXPERIENCE
Senior Financial Specialist/Branch Manager
UW Credit Union, Middleton, WI 2007 to Present
Responsible to motivate team to acquire, expand and retain member relationships
and lead staff to maximize the service/sales encounter. Facilitate weekly meetin
gs around modules for change, sales training and compliance. Accountable for the
effective and efficient management of the branch including, facility maintenanc
e, budget, member deposits, loan and relationship growth with strong member sati
sfaction and loyalty. Responsible for cultivating community awareness, generati
ng new business and referrals from industry contacts.
Recruited and hired personnel to open the Middleton Branch, 50% of staff member
s hired have been promoted.
Lead all sales activities of 5 production goals
Developed business development plan around behavioral activities.
Coached employees for personal development and engagement in job related initia
tives.
Achieved highest rating in all annual audits of operational bank standards and
regulatory compliance.
Financial Mentor Task Force Member. Lead initiative to educate employees on pub
lic speaking. Recognized and awarded Governors Award for Financial Literacy.
Audit Task Force Member. Assisted development to revise audit procedures result
ing in consistent regulation compliance in the branch network.
Facilitated various budgeting seminars to community groups and Junior Achieveme
nt.
Controlled budget for operational expenses coming in 5% below budget.

Bank Manager
US Bank, Madison, WI 2006 to 2007
Responsible for daily operations of branch, sales activities and compliance. Ma
naged sales campaigns. Hired, trained and developed staff of 15 through regular
coaching sessions. Made business development and retention calls to commercial
accounts and prospects.
Completed compliance audit of 1000 safe deposit boxes.
Business development calls resulting in 2 commercial loans totaling $150,000.

AVP Branch Manager


Park Bank, Madison, WI 2006
Responsible for daily operations of branch, sales activities and compliance. Hi
red, trained and developed staff of 15 through regular coaching sessions. Made
business development and retention calls to commercial accounts and prospects.
Achieved 100% of production goals.
AVP Business Banking
Wisconsin Community Bank, Madison, WI 2004 to 2005
Responsible for Cash Management Portfolio of commercial customers. Prepared prop
osals and account analysis for prospective clients. Made retention and business
development calls. Represented bank at community functions to enhance bank image
and develop new business.
Business development cold calls that produced 5 commercial lending leads.

AVP- Branch Manager


First Federal, Onalaska, WI 1994 to 2004
Responsible for daily operations of branch, sales activities and compliance. Hi
red, trained and developed staff of 13 through regular coaching sessions. Wrote
business development plan for the office on a monthly basis. Conducted daily hu
ddles to set sales focus. Analyzed and set annual production goals and office bu
dget. Taught ongoing classes to bank employees and area youth through Junior Ach
ievement.
Ranked in the top 5% of production goals.
Received 10 Retail Winner Circle Awards.
Promoted to Deposit Specialist position upon transfer to Madison market.

EDUCATION
BA Marketing Management- College of St. Thomas, St. Paul, MN 1983
dba University of St. Thomas
AFFILIATIONS
Ambassador and Committee Secretary- Middleton Chamber of Commerce 2007 to Presen
t
Volunteer- Junior Achievement- Dane County 2007 to Present
Volunteer- Junior Achievement- La Crosse County 1998 to2003

ADDITIONAL TRAINING AND CERTIFICATES


Life Accident and Health Insurance License
Crucial Conversations
Dale Carnegie Effective Communications in Human Relations

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