OCA Training Brochure - 2011

COVER BINNENZIJDE LINKS
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TABLE OF CONTENTS

Table of Contents.................................................................................................................................................... 2
1. Introduction................................................................................................................................................... 5
2. Course planning............................................................................................................................................. 7
3. Policies and procedures................................................................................................................................. 9
3.1. General course conditions ........................................................................................................ 9
3.2. Application procedure for courses in brochure in nine steps ................................................... 9
3.3. Application procedure for study grant.................................................................................... 11
4. Induction courses ........................................................................................................................................ 13
4.1. PPD .......................................................................................................................................... 13
4.2. FCC .......................................................................................................................................... 14
4.3. HRCo Course............................................................................................................................ 15
5. (Para‐) Medical Skill & Knowledge Development........................................................................................ 17
5.1. Laboratory Workshop ............................................................................................................. 18
5.2. Laboratory Management Course ............................................................................................ 19
5.3. Workshop Field Surgery and Theater Management ............................................................... 20
5.4. Emergency surgical Preparation for Disaster and Conflict...................................................... 21
5.5. Tropical Pediatric Course ........................................................................................................ 22
5.6. ETAT – Emergency Triage and Treatment ............................................................................... 23
5.7. MHS – Medical Health systems............................................................................................... 24
5.8. Mental Health Course ............................................................................................................. 25
5.9. Integrated approach to Care for Survivors of Sexual Violence ............................................... 26
5.10. Sexual and Reproductive Health Workshop.......................................................................... 27
5.11. PSP – Populations en situations Précaire .............................................................................. 28
5.12. Response to Epidemics.......................................................................................................... 30
5.13. ECTE – European Course in Tropical Epidemiology............................................................... 31
5.14. Clinical HIV Management Course.......................................................................................... 32
5.15. Family Planning and Post‐Abortion Care............................................................................... 33
5.16. Emergency Obstetric Care..................................................................................................... 34
5.17. Managing Nutrition/Vaccination 2nd level ............................................................................ 35
6. Non‐Medical Skill and Knowledge Development.............................................................................................. 37
6.1. Intensive Course in Humanitarian Affairs ............................................................................... 38
6.2. WEDC – Water & Sanitation in Precarious Situations ............................................................. 39
6.3. WEDC II – Management of Water Supply and Sanitation in Precarious Situations ................ 40

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6.4. Basic ICT Officer Training......................................................................................................... 41
6.5. Advanced ICT Officer Training................................................................................................. 42
6.6. Medical Supply Training .......................................................................................................... 43
6.7. Water, Hygiene and Sanitation Workshop.............................................................................. 44
6.8. BLOG – Basic Logistics Course ................................................................................................. 45
6.9. LOGISTIX 7 Administrators Training ........................................................................................ 46
6.10. Advanced Fleet Management Course ................................................................................... 47
6.11. Advanced Electricity Course.................................................................................................. 48
6.12. On‐line Security Management Course .................................................................................. 49
6.13. FRITZ Certification for Humanitarian Logistics ...................................................................... 50
7. Management Development ........................................................................................................................ 51
7.1. FMC 1 – First Level Field Management Course ....................................................................... 52
7.2. FMC2 – Second Level Field Management Course ................................................................... 53
7.3. PMC – Project Management Course ....................................................................................... 54
7.4. SMT – Senior Management Course......................................................................................... 55
7.5. MMC – Medical Management Course .................................................................................... 56
7.6. LMC – Logistical Management Course .................................................................................... 57
7.7. PDD – Pool Development Days ............................................................................................... 58
8. LANGUAGE COURSES ........................................................................................................................................ 59
9. Annexes............................................................................................................................................................. 61
9.1. APPLICATION FORM ................................................................................................................ 61
9.2. ROUTE DESCRIPTIONS ............................................................................................................. 63

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1. INTRODUCTION

Within MSF‐OCA training is seen as an important instrument to strengthen skills, knowledge and behavior of
our expat and national staff. Therefore MSF OCA invests in their talented staff by creating a continuous
learning cycle, offering tailor‐made development possibilities as well as access to advanced‐level training, with
the aim to enhance the quality of care to our beneficiaries.

Through its training MSF‐OCA seeks the following objectives:
Induction of MSF norms and values
Increase technical skills and knowledge of our staff
Improve management practices within our operations
Increase retention of capable (potential) leaders and skilled professionals

Access to learning opportunities
MSF OCA promotes the hereunder mentioned objectives as a systematic approach, in which PM&D (pool
management and development unit) together with the Technical Support Departments work closely together
to continue developing OCA training course provision to respond to field needs.
• Increased access to training opportunities for all staff (national & expat)
• Consistent and transparent process of application and selection for training courses
• Use of OCA training courses is optimised in both the development of pools and of ‘management‐talent’

By continuously surveying and prioritising the competences (skills, knowledge and behaviour) required to fulfil
certain tasks within MSF‐OCA, the organisation drafts an annual training plan. This agenda with a list of
trainings is formalised in this OCA Training Brochure.

Self‐evidently an employee or its line‐manager can also address other training needs of an individual or group.
At first, the organization will try to match those needs with the available trainings as offered in the brochure. If
not available, an employee or its line‐manager can propose (tailor‐made) trainings rendered in‐house or
through an external institute or school.

Within this brochure the following training types are specified and can be found in the different chapters of this
course brochure:
• Chapter 4: Induction Training. Induction training is given before or immediately after employment.
This training is aimed at acquainting staff with MSF’s principles and values as well as providing basic
insight in the work and set up of the organisation.
• Chapter 5&6: Technical Skill and Knowledge Development Training. These trainings are offered to
provide participants with new or updated tools, theories and procedures and/or update and maintain the
specialized subject-matter knowledge of staff members.
• Chapter 7: Management Development Training. These trainings are designed to upgrade the
knowledge, skills, and ability of employees to help them take on greater responsibility in their current
or future (higher) positions, or to make a ‘career’-switch.
• Chapter 8: Language Courses. The courses are specially designed for staff members assigned to
locations in which the exchange language is not their native language.
Talent management

What is Talent Management?
The alignment of MSF OCA’s staff with the current and future need of MSF OCA by placing the right employees
in positions that maximize their value and benefit MSF OCA. Cohesive talent management refers to how talent
is defined, attracted, selected, developed, progressed, tracked and retained within MSF OCA. Effectively, Talent
Management is an HR strategy.

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Why Talent Management?
Our operational response requires HR to provide sufficient numbers of the right people with the right skills and
knowledge, in the right roles. The goal of talent management is the much more general, but the most
important task to help the organization to achieve its overall objectives, by efficient resources management
and investing in the right people. Talent Management will help MSF OCA anticipate operational ambition and
strategy. This is the optimal time to undertake this, because we are expecting operational growth (need for
experienced staff) and because our programmes become more complex (need for specialist roles).

At the same time we want to respond to feedback from staff on their need to know what options there are to
grow within the organization. Too often our staff feel that placement in positions happens hap‐hazard without
giving much thought to individual development needs. Through talent management we will do our upmost to
provide learning and development options both within your current job as well as moving into other positions
in the future.

A tailor‐made development plan could then include:
• Exposure to specific MSF contexts through planned placement to particular MSF programmes and carrying
out particular tasks
• On the job training (including coaching and mentoring)
• Attending relevant MSF training courses

Each chapter referring to specific trainings will start off with a visual overview of training opportunities. These
different overviews are not meant to stop people from moving between different development options. There
should and will be continuous options to develop both technical and management skills should this fit the
individual.

Pre departure preparation course for Logisticians (e‐learning)
In the last year the Field Support Unit has developed two courses –one for tech logs and one for log
administrators‐ for first mission logisticians. The objective is to train all logistics expat staff before they arrive in
the field in the basic MSF procedures and tools that are essential for the work of a logistician. The courses will
be deployed in the first half of 2011 and will be online.

With the development of these courses MSF has created in‐house capacity to develop and deploy online E‐
learning. In the coming year we will investigate how we can make use of the created capacity to increase our
training agenda, and better meet the operational needs of the organization.

Management Trainings
In the End of Mission survey from 2009 one of the main findings was that there is a real need to improve our
management in the field. We have an abundance of supervisors and managers in the field both in national staff
and expat positions and as MSF OCA we want to invest in increasing their management skills and knowledge. At
the same time we want to increase learning opportunities by providing training to a group of managers which
consists of both national and expatriate staff who will have ample opportunity to share experience and learn
from each other. For this reason we will implement more second level field management courses where
participants will be a mix of national and expatriate staff in management/supervisory roles. Participants will
have an opportunity to learn from each other and after the course work together on improving project
management in their missions.

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2. COURSE PLANNING
Month: Course: Begins: Ends: Location:
January PPD 21‐jan 28‐jan Holland
LOGISTIC 7 ADMIN. COURSE 24‐jan 02‐feb Abidjan
February PSP 13‐feb 27‐feb Geneva
LOGISTIC 7 ADMIN. COURSE 28‐feb 09‐mar Abidjan
LAB. WORKSHOP (English) 21‐feb 25‐feb Nairobi
March HRCO 01‐mar 11‐mar Barcelona
SEXUAL VIOLENCE WORKSHOP 14‐mar 17‐mar Nairobi
LMC 13‐mar 25‐mar Holland
RESPONCE TO EPIDEMICS 14‐mar 18‐mar France
April PPD 2X 30‐mar 07‐apr Germany
ADVANCED ICT OFFICER TRAINING 04‐apr 08‐apr Uganda
FCC 11‐apr 16‐apr Holland
PMC 03‐apr 15‐apr Holland
WEDC 04‐apr 15‐apr UK
BLOC 11‐apr 22‐apr Brussels
May LAB WORKSHOP 02‐may 06‐may Nairobi
BLOC 02‐may 13‐may Brussels
ADVANCED ELECTRICAL COURSE 28‐apr 07‐may Uganda
MHS 15‐may 27‐may Brussels
EMERGENCY SURGICAL PREPAREDNES may may Sweden
June POOL DEVELOPMENT DAYS 03‐jun 04‐jun Holland
MHS 05‐jun 17‐jun Geneva
PPD 2X 10‐jun 17‐jun Germany
WATSAN WORKSHOP 06‐ jun 11‐ jun Holland
July WEDC II 04‐jul 15‐jul UK
HRCO 03‐jul 15‐jul Geneva
HRCO 03‐jul 15‐jul Brussels
MHS 03‐jul 15‐jul Holland
August LAB. MANAGEMENT COURSE 01‐aug 12‐aug Holland
BLOC 01‐aug 12‐aug Brussels
PPD 19‐aug 26‐aug Holland
FCC 29‐aug 03‐sep Holland
EUR. COURSE TROP. EPIDEMIOLOGY (ECTE) 22‐aug 09‐sep Berlin
September INTENSIVE COURSE HUMANITARIAN AFFAIRS 04 sep 17‐sep Holland
ADVANCED FLEET MANAGEMENT 06‐sep 16‐sep Uganda
WEDC 12‐sep 23‐sep UK
PMC 18‐sep 30‐sep Holland
PSP 18‐sep 02‐oct Paris
BLOC 19‐sep 30‐sep Brussels
October SEXUAL & REPR. HEALTH COURSE 26‐sep 07‐oct Holland
LMC 17‐oct 28‐oct Holland
ND
NUT / VAC 2 LEVEL (PSP‐LEVEL) (French) 09‐oct 22‐oct Breville/Paris
SMT 30‐oct 11‐nov Holland
SEXUAL VIOLENCE WORKSHOP 31‐oct 03‐nov Amman
November PPD 2X 28‐oct 04‐nov Germany
FCC 07‐nov 12‐nov Holland
TROPICAL PAEDIATRIC COURSE 14‐nov 18‐nov Malawi
MMC 19‐nov 02‐dec Holland
HRCO 19‐nov 02‐dec Holland
December MHS 05‐dec 19‐dec Brussels
PPD 09‐dec 16‐dec Holland
RESPONSE TO EPIDEMICS (FR) 05‐dec 09‐dec France
MENTAL HEALTH COURSE 05‐dec 16‐dec Holland
To be decided FIELD SURGERY To be decided To be decided Kampala
FAM. PLANNING & ABORTION CARE To be decided To be decided Nairobi
CLINICAL HIV MANAGEMENT To be decided To be decided South Africa
On Demand ETAT MSF projects
EMERGENCY OBSTETRIC CARE MSF projects
BASIC ICT OFFICER TRAINING MSF projects
MEDICAL SUPPLY TRAININGt MSF projects
ONLINE SECURITY MANAGEMENT MSF projects
FRITZ E‐learning
st
1 LEVEL FIELD MANAGEMENT COURSE MSF projects
nd
2 LEVEL FIELD MANAGEMENT COURSE MSF projects
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3. POLICIES AND PROCEDURES
3.1. General course conditions
• Applications consist of three documents: an application form, a letter of motivation and a letter of
recommendation from a line manager (coordinator). Applications for all internal and external courses
mentioned in this brochure should be sent to the HRD assistant, unless otherwise specified. Where
applicable (and under the condition that the course application has been approved) the assistant will
further process the course registration forms to the external training institutes.

• MSF‐OCA participants will be asked for a commitment to MSF‐OCA after completing a course with a
minimum of 3 months (see brochure information specified per course) to commence after the course.

• International travel expenses are paid for by the project country or by HRD if the participant is not on a field
contract, HRD refunds national travel expenses in the country where the course is executed.

• Boarding and lodging during the course are paid for by HRD in the case of international courses. For travel
days before and/or after a course, the project is responsible and needs to arrange for both the lodging costs
and per diem for the participant. In case no meals are provided during the course, the participants will
receive a per diem. For international courses in Europe this is set at €17, ‐ per day. National Staff will
receive an additional €5, ‐ more. (This means they will receive €5, ‐ per day when catering is provided and
€22, ‐ when no catering is provided). Courses provided in‐country follow the local per diem policy.

• Insurance for OCA staff during the course will be taken care of by MSF‐OCA (health, luggage and liability). If
you have questions about your insurance please contact the HRD assistant, Amsterdam, telephone (31) (20)
520 8775. Participants from other OC’s are kindly referred to their respective OC, who will to take care of
the insurance.

• The HRD assistant will provide OCA staff with a letter of invitation (LOI) needed to obtain a visa. Participants
from other OC’s are kindly referred to their respective OC to take care of the LOI.

• A certificate of attendance will be issued after completion of a MSF OCA course.

• A selection committee will decide which candidates will be admitted and/or receive funding. The aim is to
inform the candidate 6 weeks before the beginning of the course.

• The course fee payable by employee will be exonerated by completing a period of service commencing
after the end study. An amount of € 300 will be recovered from the participant for each month the
continued service with MSF‐OCA falls short of the agreed time. The so‐called working back periods can vary
per training and is stipulated specifically per course under ‘study‐agreement’.

3.2. Application procedure for courses in brochure in nine steps
1.Application:
For personal advice on your career and training possibilities and interest you can contact your HRO.
If you want to apply for a course, inform your HRO & Line‐manager and send the following documents
to the HRD Assistant:
A. Application form
B. Motivation letter
C. Recommendation letter from your coordinator or HOM

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2. The deadline to send your application is two months before the start of a course.
The participant selection takes place two months before the start. In case of an exception this is
mentioned per course.
Applications that are received too late will not be taken up in the selection procedure:
You should re‐apply for the next training.
Please be aware that in general there are a lot more applications then available positions on the
course.
3. The selection procedure for a course:
Is facilitated by the HRD assistant and selection decision are made by relevant pool manager in
conjunction with the relevant department.
The outcome of this selection can be twofold: you are accepted, or you are not accepted.
The HRD assistant will notify you of the result of the selection. If you are not accepted: HRD and all
involved spend a considerable amount of time on the selection process in which all perspectives are
measured against each other. Reasons why you are not selected can be:
¾ You might not fit the criteria for the course as yet.
¾ You might fit the criteria for the course, but because of limited places on the course
you are not selected.
¾ In your mission there might already be a number of expats with these qualifications
while on the mission of other applicants this is lacking. We also look very much at
what the missions require.
If you are not accepted but you meet the basic entrance criteria for the course, you will be encouraged
to apply again in the future. The outcome will not be discussed and should be accepted.
To re‐apply again for the same course in the future, you will have to enter the procedure again from
the start. This because HRD cannot know if you still will be with MSF at the time of the new course or
if the priorities are changed. HRD does not keep applications.
If you are (in rare cases) on a waiting list, you will be notified and informed again as soon as a place is
available for you.
4. If you are accepted to the course; Always confirm your participation!
You will receive an invitation for the course and more information by the HRD assistant.
You may have to fill in some forms, for visa and insurance for example, and return them as soon as
possible.
5. Boarding and lodging:
In principle all MSF courses are residential and therefore boarding and lodging are taken care of during
the course period. You will receive a per diem if on a course the catering is not taken care of.
6. Travel arrangements:
International travel and accommodation before and after the course will need to be arranged by the
project. Your FinCo will arrange your travel and accommodation arrangements with Multatuli, email is
msf‐travel@multatuli.nl
If you are in between missions you can arrange your journey directly with Multatuli. You are
responsible to have this arranged, or can ask for assistance of your HRO.
Travel schedules should be sent to the HRD assistant.
7. Per Diem:
The project needs to supply per diem for the days before and after the course to the participant. If you
are in between missions, please contact HRD assistant.
8. Visa:
If you need a visa to attend the course, you should arrange your visa by yourself or through your
Finco; this might take up to 6 weeks. A format for a Letter of Invitation (LOI) is included in the course
invitation and needs to be completed and returned to the HRD assistant as soon as possible. The
signed letter will be returned to you by the HRD assistant. This applies to OCA staff only. Participants
from other OC’s are kindly referred to their respective OC to take care of the LOI.
Questions: please do not hesitate to contact the HRD assistant through email:
HRDASSISTANT@amsterdam.msf.org
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3.3. Application procedure for study grant
MSF‐OCA offers the possibility of a Study Grant for those that would like to further their career development
through shorter or longer courses or studies in relation with their commitment to work for MSF OCA.

A STUDY GRANT CAN BE APPLIED FOR:
Either to pay fully the fee of the specific course or study
Or to pay partially the fee of the specific course or study.

CONDITIONS:
The general course conditions as stated in paragraph 3.1. are applicable for these studies.
An additional condition is that work during your working back period does not count for the FSB (Field
Stay Bonus) arrangement in the labor terms and conditions. You have to be ready to go to the field
within due time after completing your course or study.

TO APPLY FOR A STUDY GRANT, WE REQUIRE THE FOLLOWING DOCUMENTS FROM YOU:
• A completely filled in MSF Course application form
• Your current CV
• A letter of recommendation from your (most previous) Head of Mission or Operational Director.
• Your motivation letter. Please include the following information:
• Full name of the course:
• Dates for the course:
• Location of the course:
• Amount you are applying for:
• Please mention the curriculum of the course:

RECOMMENDATION LETTER;
The recommendation letter has to come from either an OPERATIONAL MANAGER or the Head of Mission of
your (last) mission. It should clearly state in what capacity the Head of Mission (or OM) believes the course or
study will benefit you in regards to your (future) work with MSF. The recommendation should also provide an
account of your performance on the job, personal experience of working with you, and any other information
that the Head of Mission (OM) thinks relevant.

MOTIVATION LETTER;
In this letter you clearly state what your future plans and commitment are in regards to MSF OCA, your specific
goals and plans, and how you think the course would be beneficial to your (future) MSF OCA job and how it fits
your development.

NOW THAT YOU HAVE SENT ALL OF THE REQUIRED DOCUMENTATION TO THE HRD ASSISTANT IN
AMSTERDAM, WHAT HAPPENS NEXT?
The relevant pool manager will be asked to provide an advice to the PM&D coordinator taking into account
previous evaluations, and input from HRO and Support department. An important consideration is if the course
fits into your development and future jobs within MSF OCA. Other factors that will be taken into account are
future commitment, and trainings history with MSF‐OCA, and already existing work back obligations in your
file.

Once all of the above information and recommendations are compiled and analyzed, the PM&D Coordinator
takes a decision.

The HRD assistant will communicate this decision to the applicant and further follow up with the study
agreement if the grant has been agreed to.

HOW LONG DOES IT TAKE?
Generally, we can give you an answer to your request within six weeks to two months after receiving your
application (providing we have received all the proper documentation from you).

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4. INDUCTION COURSES
4.1. PPD
TARGET GROUP
All new field volunteers without or with less than 3 months of MSF experience.

THE OVERALL OBJECTIVE
To familiarize First Missioners with Humanitarian Action, MSF mission and identity, roles and responsibilities
within the teams. To familiarize FM’s in MSF security policy and to provide an overview and scope of the
different MSF activities.

DURATION
8 days

DATES
January 21 – 28 Holland
March 30 – 07 April Germany 2X
June 10 ‐ 17 Germany 2X
August 19 ‐ 26 Holland
October 28 – 04 November Germany 2X
December 09 ‐ 16 Holland

LOCATION
Holland or Germany.

ENROLMENT
Expat to discuss availability for participation in upcoming PPD’s with their recruiter. Recruiter will propose
expat for a PPD to the PM&D unit.

SELECTION
The group of pool managers will make the selection based on the short term and long term field needs for
specific profiles.

STUDY AGREEMENT
N.A.

NUMBER OF PARTICIPANTS
35 ‐ 40 participants
COURSE CONTENTS
• MSF & Humanitarianism • Communications/Media
• MSF Projects • MSF Information Sources
• Role of FM & Cross cult. comm. • Humanitarian affairs
• Orienteering Game • Supply management
• Responsible behavior in the field • Reproductive health
• Expat health (Stress Management) • Mental health
• 1st mission volunteer presentations • Safety & security
• Staff management • Introduction to emergencies
• Information Communication Technology • TB & HIV
• Water and Sanitation (Logistic issues) • Nutrition
• Casework in teams

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4.2. FCC
TARGET GROUP
(Future) Financial & HR Coordinators
ENTRANCE CRITERIA
Fulfil the profile of a Financial (& HR Coordinator), specific criteria: Minimum of 2 years experience in financial
administration (accounting and reporting) or financial management (planning and budget control), and fluent
in spoken and written English.
THE OVERALL OBJECTIVES
After the course Financial & HR Coordinators are able to:
• Coordinate ‐ and advise on financial & local human recourse management issues, of all the projects in the
project country and in the capital.
• To organize various expat administration related tasks.

DURATION
6 days, 4 days on Finance & Administration and 2 days on National Staff Management.

DATES
April 11‐ 16
Augustus 29 ‐ 03 September
November 07‐ 12

LOCATION
HQ Amsterdam, Holland.

ENROLMENT
Application form, CV & motivation letter to be send to HRM field. National staff has to send a recommendation
letter from the Country Manager and Financial & HR Coordinator as well.

SELECTION
The selection will be done by Pool Manager FinCo’s in consultation with the HRO’s in the different partner
sections and the Finance & Administration Unit following an intake interview and financial test. Selection takes
place at least four weeks before the beginning of the course.

STUDY AGREEMENT
N.A.

Maximum of 10 participants per course.

COURSE CONTENTS
• Financial administration.
• Financial management and administration.
• Organization procedures and tools.
• MSF donor strategy.
• Procedures for institutional fund‐raising.
• Expat HRM.
• (Institutional) donors and their requirements.
• Role of the FinCo in the CMT.
• MSF‐OCA national staff management policies and guidelines.

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4.3. HRCo Course
TARGET GROUP
(Future) Human Resources coordinator (HR Co)

At the end of the course, the participants will be able to guarantee an efficient HR management for the mission.
1. To promote HR position, roles and responsibilities and inform the mission of the HR challenges facing MSF
2. To identify the stakes of human resources in a project, mission, country
3. To ensure the administrative and legal management of the mission
4. To ensure the career management of national and international staff in the field
5. To ensure the well being of the employee and the correct functioning of team at each step of the employee,
team cycle

DURATION
14 days

DATES
March 01‐11 Barcelona
July 03‐15 Brussels and Geneva
November 19‐ 02December Holland

LOCATION
Barcelona, Brussels, Geneva or Amsterdam

ENROLMENT
Send your application form with your motivation letter as well as a recommendation letter from your Head of
Mission to the HRD assistant in Amsterdam.

SELECTION
The selection will be done by Pool Manager HRCo in consultation with HRM support department. Selection
takes place at least 6 weeks before the beginning of the course.

STUDY AGREEMENT
There is a working back period of 6 months

Max.15 participants (in total) in the Holland course and 4 OCA participants per course in the other OC sections.

COURSE CONTENTS
• HR roles and responsibilities
• Recruitment
• Development and competencies
• Management styles
• Communication
• Stress management
• Feedback
• Homère
• Salary and indexation
• Legal affairs
• Administration
• Budgeting
• Strategic HR
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5. (PARA‐) MEDICAL SKILL & KNOWLEDGE DEVELOPMENT
(para) medical roadmap
Recommendation 2
OM’s

Development
through training

Meets criteria MedCo/PC
pool + recommendation
HoM/PC/MedCo
Continued development through experience in mission
SMT

PDD

MMC PMC

Family planning and post‐ Second level medical
abortion care training (MHS)

FMC 2
Sexual & reproductive
Clinical HIV management
health
Field surgery/anesthesia &
Sexual violence workshop theatre management European course in
tropical epidemiology
Emergency surgical prep.
Emergency triage and
FMC 1 Response to epidemics
assessment (ETAT) Mental health course

Population en situations
Tropical pediatrics
Laboratory management précaire (PSP)
course
Emergency obstetric care Nutrition/vaccination
PPD
Laboratory workshop level 2

Recruitment At least 1 or in 1st mission At least 1 or in 1st mission At least 2 missions with
RN/MD/Midwife/ medical Lab/ mental health/surgery MSF (potential for) th
4 or more missions + Time
specialist coordination coordination
Competencies
based
assessment
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5.1. Laboratory Workshop

TARGET GROUP
All laboratory expats working in field missions, pool laboratory expats, and senior national laboratory staff.

ENTRANCE CRITERIA
All MSF OCA laboratory supervisors (MSF intersectional Expat and National staff or Key MoH staff)

Elaborate briefing on current developments in the field of laboratory testing. Further continued professional
education, and strengthening of the laboratory practice within MSF‐OCA by both practical and theoretical
training, and the exchange of practical experience between laboratory personnel.

DURATION
5 days

DATES
February 21 – 25th 2011
May 2‐ 6th

LOCATION
Nairobi, Kenya
Myanmar version, in Yangon. Date to be determined.

ENROLMENT
Send your application form to the HRD assistant and laboratory specialist in Amsterdam at least two months
before the course

SELECTION
The Public Health department (Laboratory Specialist) together with the relevant pool manager will make the
selection six weeks before the start of the course.

STUDY AGREEMENT

English course: 30 ‐ 40
French course: 10 ‐ 15

COURSE CONTENTS
Theoretical and practical training in identified problems arising in fieldwork.
Standardization of methodologies across MSF OCA
Small group and plenary sessions for the sharing of skills and experience.
Poster presentations by participants.
Practical laboratory work.

TEACHING METHODS
Lectures
Laboratory practical work
Poster presentations
Case studies
Small group discussions with plenary session

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5.2. Laboratory Management Course
TARGET GROUP
Experienced Laboratory Expatriates and National Laboratory Supervisors currently working in laboratory programs

ENTRANCE CRITERIA
Participants will need to be fluent in written and spoken English and intending to extend working in MSF OCA.

Over the last 4 years, the scale and scope of MSF OCA laboratory programs has expanded significantly.
Laboratory testing is becoming increasingly integrated into MSF medical programs, both at the primary health
care level and supporting more complex medical interventions. Good laboratory management skills are
essential to meet these demands. This course is designed to provide training in the laboratory management
skills needed in programs where there is a large laboratory component (either at an individual laboratory level
or for managing regional laboratory programs).

DURATION
12 days

DATES
August 01 – 12

LOCATION
Holland

ENROLMENT
Send your application form with your motivation letter as well as a recommendation letter from your Medical
Co‐ordinator to the HRD assistant and Laboratory Specialist in Amsterdam.

SELECTION
The Public Health department (Laboratory Specialist) and the pool manager will make the selection six weeks
before the start of the course.

STUDY AGREEMENT
There is a working back period of 4 months.

12‐15

COURSE CONTENTS
Project planning skills including: Interpersonal and staff management skills including:
Planning process – objectives and outcomes Effective meeting procedures
Situation analysis ‐ problems and opportunities Team dynamics
Key performance indicators Staff performance and development
Cost factors
Brainstorming and creative problem solving, dealing with unexpected changes

Management skills including:
Laboratory workload, workflow and performance monitoring
Monitoring expenditure, supplies and maintenance
Laboratory design and safety
Patient records management
Getting the resources you need
Negotiation, dealing with conflicting demands
MSF project team liaison
Presentation and reporting skills

19

5.3. Workshop Field Surgery and Theater Management
TARGET GROUP
Doctors and theater Nurse/Anesthetists (Expat and National) working in the field

ENTRANCE CRITERIA
Priority will be given to those actively working in an MSF project involving surgery or operating room and
anesthesia (ideally a Dr and theater/anesthetic nurse per project)

• To enhance overall surgical care of injured patients
• To improve theater management and sterilization
• To improve pre‐op, anesthetic and post‐op care

DURATION:
3 days

DATE
To be communicated

LOCATION
Nairobi

ENROLMENT
Send your application, motivation letter and recommendation from Med Co/HoM to the HRD assistant in
Amsterdam

SELECTION
PHD surgical advisor and pool manager will make a selection 2 months prior to the start of the course

STUDY AGREEMENT
The working back period is 6 months

15 ‐ 20 places

COURSE CONTENT
• Principles of war surgery
• Infection and surgery
• Theater organization / Sterilization and autoclaving
• Triage and mass casualty plans
• Pre and post op reanimation
• Practical anesthesia for the field
• Management of fractures / external fixation
• Burns in Africa
• Interactive case discussion

20

5.4. Emergency surgical Preparation for Disaster and Conflict
TARGET GROUP
Surgeons and theatre nurses who have had recent MSF disaster experience and also those who wish to be
available for future disasters /conflicts and who have significant MSF general experience.

To improve MSFs surgical Teams preparedness for emergency deployment to conflict or disaster settings

DURATION:
2 days

DATE
May

LOCATION
Sweden

ENROLMENT
Send your application, motivation letter and recommendation to the HRD assistant in Amsterdam

SELECTION
PHD surgical advisor and Pool manager will make a selection 1 month prior to the start of the course

STUDY AGREEMENT
N.A.

Up to 20 places

COURSE CONTENT
o Different types of disasters, context
o Principles of damage control surgery in disaster settings
o Working with limited resources, is it possible to maintain quality of care?
o Reality of surgery in disaster /conflict – Phase 1 and 2
o Triage – the reality
o Managing mass casualties – planning
o What MSF facilities will I have? What should I do?
o Managing chest / head injuries in disaster – phase 1
o Managing ortho fractures in Phase 1 and Phase 2
o Flaps and external/internal fixation
o Amputation guidelines – avoiding unnecessary amputations
o Burns care in disaster
o HDU/ITU reality –what can be done ?
o Handling the media.
o Common team problems and management
o Data collection / interpretation
o Sterilisation – the reality phase 1
o MSF Treatment protocols and guidelines

METHODOLOGY
Course involving lectures, practical workshop, and model working planning disasters in teams. The emphasis is
on practical working group problem solving and on practical feedback and analysis and lessons learnt from the
recent disaster/conflict experience.

21

5.5. Tropical Pediatric Course
TARGET GROUP
MSF doctors, Clinical Officers and Consulting Nurses (national or expatriates).

ENTRANCE CRITERIA
Priority will be given to staff currently working in clinical practice & involved in pediatric care. Ideally
candidates should have completed at least one MSF mission.

• To improve the basic knowledge in tropical pediatrics (common syndromes and diseases).
• To improve pediatrics differential diagnostic skills through interactive sessions and case presentations.
• To improve confidence with pediatric issues and treating critically ill children

DURATION OF THE COURSE
5 days

DATE
November 14 ‐ 18

LOCATION
Blantyre, Malawi

ENROLMENT
Mission to the HRD assistant in Amsterdam.

SELECTION
The HRM and PHD department will do the selection two months before the beginning of the course.

STUDY AGREEMENT

Max 20 participants per course. (10 OCA participants and 10 participants from other sections)

COURSE CONTENT
• Introduction in Tropical Pediatrics • Malaria
• Critically ill child • Child health in conflict
• Respiratory distress • Nutritional disorders II & Neonatology
• Nutritional disorders I • Specific t(r)opics I
• HIV and Tb • Specific t(r)opics II
• Anemia

22

5.6. ETAT – Emergency Triage and Treatment
TARGET GROUP
All medical staff in projects involved in direct clinical pediatric care in OPDs and IPDs.

ENTRANCE CRITERIA
Medical staff should be involved in clinical pediatric care in the projects

At the end of the ETAT training the participant is able to triage all sick children when they arrive at a health
facility, into those with emergency signs, with priority signs, or non‐urgent cases and provide emergency
treatment for life‐threatening conditions

DURATION
4 days (additional modules can be added based on needs)

DATE
To be organized

LOCATION
In the projects

ENROLMENT
Send your application form with your motivation letter as well as your recommendation letter from your line‐
manager to the Medical Coordinator in the capital of the project country.

SELECTION
The Medical Coordinator and the PHD trainer will do the selection two months before the beginning of the
course.

STUDY AGREEMENT

Max 20‐ 24 participants per course, depending on the availability of facilitators (8 participants per 1 facilitator)

COURSE CONTENT
Module One: Triage and the “ABCD” concept; Explanation about concepts and process of Triage/Treatment
Module Two: Airway and breathing: assessment, clinical management of sick child
Module Three: Circulation includes assessment of circulation, shock, treatment of shock
Module Four: Coma and convulsion, assessment child’s neurological status, treatment of coma and convulsion
Module Five: Dehydration includes assessment for severe dehydration, treatment of severe dehydration in an
emergency setting, re dehydration (without shock or severe malnutrition), severe dehydration with severe malnutrition
Module Six: Case management scenarios
Module Seven: Implementing ETAT contains how to implement ETAT in your hospital, advocacy, patient flow and tasks,
material resources, developing individual plans of actions
Additional Modules could include neonatal care, burns
23

5.7. MHS – Medical Health systems
TARGET GROUP
Medical staff both international and national

ENTRANCE CRITERIA
Medical staff should have worked at least 1‐1½ year for MSF

The participants will be able to manage medical services on project level, using the tools, skills and knowledge
provided in the course

DURATION OF THE COUSE
2 weeks

DATE
May 15‐27
June 05‐17
July 03‐15
December 05‐19

LOCATION
In the different MSF operational centers and at regional and national level

ENROLMENT
Sent your application form, motivation letter and recommendation from your line‐manager or MedCo to the
HRD assistant

SELECTION
The relevant pool manager and the PHD will do the selection two months before the beginning of the course.

STUDY AGREEMENT

Max 20 participants per course

COURSE CONTENT
• Overview issues around MSF project planning
• Data management
• Health services Management; incl. agreements, set‐up and flows in HS, HRM, Supervision of staff and activities
• Essential requirement of Water and Sanitation
• Universal precautions and sterilization
• Pharmacy management set up, systems and policies
• Health Systems set up
• Medical anthropological approaches (health seeking behavior)
• Malaria
• Mental Health
• Nutrition
• Vaccination
• HIV/Aids and TB
• Surgery and emergency units
• Reproductive Health
• Pediatric and neonatal care
• Lab management
24

5.8. Mental Health Course
TARGET GROUP
Experienced MHO’s (expats), experienced local MH‐workers in a Team‐leader or Supervisor position.

Improve participants’ competencies on Mental Health issues in MSF

DURATION
11 days

DATES
December 5–16

LOCATION
Bakkum or Egmond, Holland

ENROLMENT
Send your application form with your motivation and CMT recommendation letter to the HRD assistant in
Amsterdam.

SELECTION
The HRM/HRD department and Public Health department will do the selection two months before the start of
the course.

STUDY AGREEMENT
There is a working back period of 12 months as a Mental Health Officer/National Staff Supervisor/Team‐leader
in the field.

COURSE CONTENT:
• Introduction, expectations etc.
• Project presentations
• Overview of MH programs in MSF
• Data Analysis Overview (MSFOCA)
• Mental Health assessment
• Community Work + IEC
• Counselling Approaches (MHO)
• 5 Types of Problems (NS)
• Training for trainers
• Counselling Trauma symptoms (NS)
• SGBV (MHO)
• Counselling sexual violence survivors (NS)
• HIV/TB
• Motivation Enhancing communication
• Psychiatry
• Children
• Nutrition
• Emergency
• Case study
• Monitoring + Analysis + Indicators

25

5.9. Integrated approach to Care for Survivors of Sexual Violence
TARGET GROUP
National and International staff (doctor, nurse, midwife, counselor) working in field missions and having a
leading role in the implementation of care for rape survivors.

To have staff in the field better prepared to provide care for rape survivors.
Strengthening of current capacity by both practical and theoretical training and the exchange of practical
experience in the group

DURATION
4 days

DATES
March 14‐17 Nairobi
October 31‐03 Amman

LOCATION
Nairobi: for the Africa region including Colombia/Haiti
Amman: for the Asia region

ENROLMENT
Mission to the HRD assistant in Amsterdam: hrdassistant@amsterdam.msf.org
The application must be received at least two months before the course.

SELECTION
The Sexual Violence Working group will make the selection with the Pool manager six weeks before the start of
the course

STUDY AGREEMENT

Minimum 10, maximum 20

COURSE CONTENTS
MSF policy and position paper on Sexual Violence
Basic communication skills
How to make services accessible and available
Organization of care in the clinic
Networking and partners in sexual violence
Identification of rape survivors
History & physical exam of a rape survivor
Medical protocol for rape
Medical certificate and other legal issues
Sensitization of the community
Issues related to program implementation and follow‐up care

TEACHING METHODS
• Sharing of experience
• Lectures
• Case studies
• Small group discussions with plenary session
• Role plays
26

5.10. Sexual and Reproductive Health Workshop
TARGET GROUP
Midwives, nurses, MDs and obstetricians

ENTRANCE CRITERIA
Currently working in an S&RH program component of a MSF mission; involved in the planning to develop an
SRH component in current mission; planning to work in a mission with SRH activities within the next 3 months;
preferably having done more than 1 mission with MSF – non‐first missioners will have priority over first‐
missioners

OVERALL OBJECTIVE
MSF health staff involved in SRH activities is better able to implement the main components of the MSF SRH
Policy in their projects.

SPECIFIC OBJECTIVES
Participants understand the importance of SRH and its impact on global health (physical, psychological and
social).
Participants have gained the knowledge and confidence to implement a (minimum) package of activities in
SRH, like various components of ante‐ and postnatal care, basic and comprehensive obstetric care and family
planning, SGBV care.
Participants are familiar with several SRH ‘sub‐policies’ and care protocols (e.g., regarding abortion care/ToP,
care for victims of SGBV, STI treatment, FGM, fistula). Competencies of participants in practical life saving skills
(vacuum extraction, MVA, management of PPH, sepsis, eclampsia management, breech delivery, insertion of
IUD, neonatal resuscitation) have increased.
Participants have an increased knowledge of issues regarding set‐up, management, data collection and
monitoring of RH program components.

DURATION
14 days

DATES
September 26‐ 07 October

LOCATION
Holland

ENROLMENT
Mission to the HRD assistant in Amsterdam: hrdassistant@amsterdam.msf.org

SELECTION
Selection will be done by the PHD and the Pool manager 2 months before the start of the training.

STUDY AGREEMENT
There is a working back period of 12 months in a relevant MSF position.

Maximum of 22 participants from all sections; in April: OCA has 4 places, in October: OCA has 12 places

27

COURSE CONTENT
• MSF S&RH Policy • Laboratory services in S&RH
• Strategies to reduce maternal and perinatal • Programming for obstetric and traumatic fistula
mortality care
• Implementation of quality antenatal care services • Safe abortion care and post‐abortion care
• Basic and comprehensive emergency obstetric • Female Genital Cutting
care • Neonatal care and neonatal resuscitation
• Managing childbirth complications • Family planning
• Prevention of mother‐to‐child transmission of HIV • Reproductive tract infection, including HIV/AIDS
• Implementation of quality postnatal care services • Teaching aids
• Care of the rape survivor

5.11. PSP – Populations en situations Précaire

TARGET GROUP
Priority to medical staff with potential for a coordinating position (at capital level, emergency co‐ordinator, or
field co‐ordinator).

For non‐medical staff (non‐medical project coordinators or non‐medical emergency team members)
approximately 2 places per course are available for MSF‐OCA.

ENTRANCE CRITERIA
12 to 20 months experience in more than two contexts, preferably (potentially) involved in co‐ordination with
MSF.

To train participants to evaluate population needs and implement intervention strategies in response to acute
medical humanitarian emergency situations in an appropriate way and in accordance with MSF policies

DURATION
14 days

DATE & LOCATION
February 13‐27 Geneva
September 18 – 02 October Paris

ENROLMENT
Send your application form with your motivation letter and your recommendation letter from the medical co‐
ordinator or project co‐ordinator to the HRD assistant in Amsterdam.

SELECTION
The selection will be done by the HRM field department, PHD and HRD two months before starting of the
course.

STUDY AGREEMENT
There is a working back period applicable for the people who complete the PSP course of 12 months in a MSF
position.

NUMBER OF OCA PARTICIPANTS
9 participants on the February course and 10 on the September course.

28

TRAINING SPECIFIC OBJECTIVES
By the end of the PSP participants should be able to:

General Skills
− Evaluate the population needs (medical and essential: watsan, shelter, food, security).
− Define intervention strategies adapted to health problems, to the context, to the population and to MSF
objectives and policies.
− Plan the implementation of program’s activities.
− Ensure follow up of population health status.
− Ensure program monitoring and re‐orientation according to context evolution.

Specific Skills by module
1) Epidemiology
− Assess the situation of a population in an emergency situation (rapid health assessment).
− Define, implement and use epidemiological surveillance systems.
− Carry out a survey by sampling.
− Discuss the validity of the data available on the field.
− Use epidemiological data for decision making in public health.

2) Vaccination
− Define immunization activities in emergency situations.
− Monitor vaccination activities in emergency situations.
− Set up and supervise a vaccination campaign.

3) Nutrition
− Assess the food and nutritional situation of a population.
− Plan and implement nutrition programs in emergency situations.
− Conduct a nutritional program and evaluate its impact.
− Supervise and evaluate a nutrition program.

4) Water, hygiene and sanitation
− Interpret the results of the rapid health assessment within watsan perspective.
− Initiate, participate and analyze the watsan risk mapping.
− Collaborate in the definition of the watsan strategies and activities.
− Participate in the monitoring and adjustment of watsan strategies/activities in sight of
medical/environmental indicators.

5) Context
− Use various methods to get a complete picture of the needs of a population.
− Be creative in the definition of strategies responding to the specific needs.
− Take into account the various parameters in the establishment of priorities.

6) Emergencies
− Justify an intervention in an emergency situation.
− Plan and implement emergency action programs.
− Refocus emergency action programs.

29

5.12. Response to Epidemics
TARGET GROUP
Medical or para‐medical personnel with basic knowledge in epidemiology and at least one experience within an
epidemic context

ENTRANCE CRITERIA
Priority to capital coordinators, emergency coordinators and national deputy coordinators, Second line of
recruitment: Field coordinators with at least two missions in this position, Committed for at least another 12
months (for the expatriate in one or several missions)

To improve the quality of field interventions for outbreak response and control by informing participants about
recent data and future perspectives and giving them operational tools to be alert and reactive towards
potentially epidemic diseases.

DURATION
5 days

DATES & LANGUAGE
March 14‐18 (in English)
December 05‐09 (in French)
LOCATION
Paris, France

ENROLMENT
Send your application form with your motivation letter as well as a recommendation letter from your Medical
Co‐ordinator to the HRD assistant HRD in Amsterdam.

SELECTION
The HRM department and Public Health Department will do the selection two months before the start of the
course.

STUDY AGREEMENT
There is a working back period applicable for the people who complete the course, of 6 months in an MSF OCA
position after the course.

Maximum of 3 MSF‐OCA participants per course.

COURSE CONTENTS
− To master the concepts related to epidemiological surveillance (alert / response).
− To improve investigation capacity during outbreaks.
− To define necessary strategies and organize effective case management of potentially epidemic diseases.
− To identify and use the latest available operational tools.
30

5.13. ECTE – European Course in Tropical Epidemiology
TARGET GROUP
This intensive course in epidemiology is intended for physicians, nurses, health program coordinators with an
interest in health in tropical countries.

ENTRANCE CRITERIA
Priority to Medical Coordinators (MedCo’s) and senior medical/paramedical staff with potential for a
coordination position (at capital level, emergency co‐ordinator, or field co‐ordinator). The course is intensive
and applicants should have a good command of written and spoken English.

The course provides participants with basic epidemiological and statistical skills for the assessment of health
problems, service delivery and planning of field studies, and will provide links to social science, economics and
computing skills which are used in these areas.

18 days

DATE
22 August – 9 September 2011

LOCATION
Berlin, Germany

ENROLMENT
Send your application form with your motivation letter as well as your recommendation letter from the HoM to
the HRD assistant in Amsterdam before the 28 of February 2011.

SELECTION
The HRM and PHD department will do the selection and communicate this before the 15th of June 2011.

STUDY AGREEMENT
There is a working back period applicable of 12 months after the course.

7 participants.

COURSE CONTENT
• General principles of Epidemiology
• Basic infectious disease epidemiology
• Qualitative approaches in epidemiology
• Types of epidemiological studies
• Risk factors, high risk groups & risk estimation
• Validity of diagnostic tests
• Screening
• Outbreak investigation and response
• Survey design and organization
• Questionnaire design
• Sampling
• Data ENTRANCE, checking & processing
• Computer based basic statistics

31

5.14. Clinical HIV Management Course
TARGET GROUP
This intensive course in epidemiology is intended for physicians, nurses, health program managers and other
professionals with an interest in health in tropical countries.

ENTRANCE CRITERIA
(Potential) Medical Coordinators, senior MD’s the course is intensive and applicants should have a good
command of English.

• The aim of the course is to provide doctors with the necessary skills to clinically manage the HIV/AIDS
epidemic.
• To improve the standards of medical practice and patient care in rural and urban communities
12 days

DATE
To be communicated

LOCATION
The College of Medicine, Parktown Johannesburg, with field trips and practical experience at their sites within
Johannesburg.

ENROLMENT
Send your application form with your motivation letter as well as your recommendation letter from the
Medical Coordinator and Head of Mission to the HRD assistant.

SELECTION
The HRM and PHD department will do the selection 2 months before the start of the course.

STUDY AGREEMENT

Max. 5 participants per course.

32

5.15. Family Planning and Post‐Abortion Care
TARGET GROUP
MSF midwives, medical doctors and nurses working in reproductive health projects where there is a plan to
expand family planning and abortion care services

ENTRANCE CRITERIA
National or expatriate staff of MSF
Priority will be given to medics in direct clinical practice in missions
Participants must be fluent in English

Note: This course includes performing newly acquired skills, under supervision, in a clinical setting with actual
patients. The Kenya medical board or nursing council must give approval for each participant before they can
do this clinical part of the course. Following selection, participants will be asked to complete an extra
application form (for the appropriate board) and submit copies of their diploma/certificate and job profile, and
nurses/midwives should submit a photo.

Participants will gain knowledge and skills in provision of family planning methods and proper management of
post‐abortion complications in resource‐limited settings, in order to increase the scope and quality of these
aspects of reproductive health care in their projects.

2 weeks

DATE
To be communicated

LOCATION
Marie Stopes International (MSI) Eastleigh training centre, Nairobi, Kenya

ENROLMENT
Send your application form with your motivation letter and recommendation letter from your line manager
(according to standard MSF procedure) to the HRD assistant in Amsterdam: hrdassistant@amsterdam.msf.org

SELECTION
Human Resources and Public Health Department staff will do the selection two months before the beginning of
the course.

STUDY AGREEMENT

Maximum of 15 participants from all sections
OCA gets 3 places

COURSE CONTENT
The course is a collaborative training between MSF and MSI and will focus on post‐abortion care and family
planning methods, with an optional module on safe abortion care (termination of pregnancy). It will include 3.5
days of theory and practice with mannequins in a classroom setting, and 6.5 days of supervised use of newly
acquired skills during direct patient care in a clinical setting. The specific skills to be built include Misoprostol
protocol and manual vacuum aspiration for post‐abortion care and insertion technique for intrauterine device
and contraceptive implant. By the end of the course, participants should experience a sufficient number of
cases – under the supervision of the clinical supervisor – that they achieve competency to perform these skills
independently in their projects.

33

5.16. Emergency Obstetric Care
TARGET GROUP
All midwives, nurses, and doctors working in the maternity ward

OVERALL OBJECTIVE
MSF health staff involved in maternity care is better able to manage obstetric emergencies in their projects

SPECIFIC OBJECTIVES
1. Respond in a standardized way to obstetric and neonatal emergencies.
2. Know the use of oxytocin, misoprostol, magnesium sulfate, partograph, antibiotics, and manual removal of
placenta
3. Practice emergency obstetric care protocols using case studies and role plays

DURATION
3 days per group

DATES
As requested by the mission, as course is provided on project level

LOCATION
Project training room and clinical site

ENROLMENT
Medical Coordinators may request this training via their Health Advisor

SELECTION
All midwives, doctors, and nurses working with obstetric patients in the project are enabled to attend

STUDY AGREEMENT
There is a working back period of 6 months .

Approximately 10 participants per group

COURSE CONTENTS
Management of obstetric emergencies:
• Pre‐eclampsia and eclampsia
• Obstructed labour
• Postpartum hemorrhage
• Postnatal sepsis
• Incomplete abortion
• Neonatal resuscitation

34

5.17. Managing Nutrition/Vaccination 2nd level
TARGET GROUP
Medical or paramedical personnel with field experience in nutrition ‐ vaccination, likely to take a position of
technical responsibility in nutrition ‐ vaccination or a position of field officer.

By the end of the course the participant will be able to:
Evaluate a population’s nutritional status.
Supervise the implementation of a feeding program in emergency situations.
Pilot a feeding program and evaluate its impact.
Implement and supervise a vaccination program in emergency situations.

DURATION
10 days

DATES & LANGUAGE
October 09‐22 This course is offered in the French language only!

LOCATION
Breville‐les‐Monts Calvados ‐ Normandie

ENROLMENT
You will have to send your application form with your motivation letter as well as a recommendation letter
from your Medical Co‐ordinator to the HRD assistant HRD in Amsterdam.

SELECTION
The HRM pool manager and Public Health department will do the selection two months before the start of the
course.

STUDY AGREEMENT
There is a working back period applicable for the people who complete the course, of 12 months in a MSF OCA
position after the course.

One MSF‐OCA participant per course.

COURSE CONTENTS
Prepare, carry out and analyze a nutritional survey.
Use and interpret anthropometric indicators.
Define the criteria for implementing nutritional strategies.
Provide dietetic treatment for malnourished children.
Carry out monitoring of activities, analyze the findings, provide feedback and implement adapted actions.
Write an activity report.
Provide supervision of the centers.
Implement a supervisory policy for the teams (local and expatriate).
Describe the logistic circuits of food aid.
Discuss collective local‐population behavior in relationship to food habits.
Implement a food distribution monitoring, interpret results and implement actions adapted to identified
problems.
Cite and describe the priority vaccines in emergencies (effectiveness, age, dosage, conservation).
Implement and supervise a vaccination session.
Plan and supervise a vaccination program.
Implement a monitoring system for vaccination activities.
Monitor the cold chain and describe the specifications of the equipment.

35

36

6. NON‐MEDICAL SKILL AND KNOWLEDGE DEVELOPMENT

Non m edical roadm ap
D ev e lopm e nt
t hroug h tra ining
R eco m m endat io n 2
O M ’s
O n‐l ine secur it y
m anagem en t cou rse

H um an resou rc es
co or di nato r c our se
M eets c ri ter ia lo gco/P C
po ol +
S MT
rec om m endat ion

A dv anced en ergy co ur se Ho M/P C/lo gco P DD
(A EC )

A dv anced fl eet
m anagem en t
L MC PM C
Lo gisti x 7 adm i nist rato r

t rain ing

B asic logist ics cou rse
(B LO G)
F MC
II
W at er, hy giene &
sani tati on wor k shop
FM C
I
FR ITZ i nsti tu te
M edic al su ppl y tr aini ng cert ifi cati on for
C
FC hum ani tar ian logi st ic s
Fi nan. co or din at io n
cou
rse B asic IC T tr aini ng
Ad vanc ed IC T

PPD
W at er su ppl y & sanit atio n
W ater hy gi ene & Int ensiv e c ou rse o n
Ind uct io n c our se in pr ecar iou s sit uat ion s

E‐learn in g ( supp ly) (W ED C)
san itat ion ; str ategic h um ani tar ian af fairs
ap pr oach es (W EDC 2) ( IC HA )

Com pet enc e

based th Tim e
L evel 1 basic log istics/ Level 2 lo gistics/w atsan A t l east 12 m o n ths / 2 4 o r m or e m ission s +

assessme nt w atsan /ad m i n m ission s M SF exp erience d in atio n
co or
exp eri en ce
Re cru it m e nt
37

6.1. Intensive Course in Humanitarian Affairs
TARGET GROUP
Experienced medical, operational field and office staff, who wish to improve their knowledge of humanitarian
affairs and learn new tools and techniques.

ENTRANCE CRITERIA
At least two years working with MSF and either a suitable academic background or demonstrated aptitude in
humanitarian affairs.

Participants will be given preparatory reading and expected to spend substantial time reading, analyzing, and
designing strategies.

To increase the ability of experienced MSF staff to understand current humanitarian debates, to analyze
complex humanitarian contexts, to develop advocacy strategies and to implement them effectively.

12 days

DATE:
04 September – 17 September

LOCATION
Holland

ENROLMENT
Send your application form, your motivation letter and recommendation letters from relevant supervisors to
the HRD assistant in Amsterdam. Your motivation letter should explain how you have used advocacy and
humanitarian affairs information in the past. All applicants are asked to submit a writing sample. More
instruction on the writing sample will follow.

SELECTION
Pool manager and HAD head of department make selections two months before the beginning of the course.

STUDY AGREEMENT
Participants agree to work for at least 1 more year for MSF upon completion of the course, possibly including a
post as Humanitarian Affairs consultant.

Max 15 participants per course.

COURSE CONTENT
• Témoignage & Advocacy • Better Data Collection and Analysis
o Advocacy vs. Operational Risk o Analyzing routine medical data to understand
o Designing Advocacy Strategies humanitarian issues
o Moving beyond the Press Release o Defining the right method: Quantitative vs.
• Using real‐life MSF examples to better understand Qualitative
humanitarian issues and define MSF’s Identity o Research Ethics, testimony gathering, and
through current debates interviewing techniques
o Neutrality vs. politicized humanitarianism • Better Understanding Contexts
o MSF and international justice o Using different context analysis tools
o Maintaining a voice of protest o Rights and responsibilities: the protection
architecture, international law and standards

38

6.2. WEDC – Water & Sanitation in Precarious Situations
TARGET GROUP
Field staff that are or will be involved with WatSan implementation and/or are going to work as a WatSan. One
place is (in principle) reserved for a Logistic Coordinator, one for a Medical Coordinator and one for national
staff. The person applying must have worked for MSF for a minimum of one mission or 6 months.

ENTRANCE CRITERIA
Preference is given to applicants with none or limited watsan experience/knowledge who are or will be
working in projects with watsan activities.

At the end of the course the participant is able to apply basic water and sanitation knowledge and tools
appropriate to MSF settings.

DURATION
10 days

DATE
April 4‐15
September 12‐23

LOCATION
Loughborough, UK.

ENROLMENT
Send your application form with your motivation letter as well as your recommendation letter from the
Country Manager or Logistic Coordinator to the HRD assistant in Amsterdam.

SELECTION
The Public Health Department (WatSan Unit), FSU and HRM will do the selection two months before the
course.

STUDY AGREEMENT
There is a working back period applicable for the people who complete the WEDC course of 6 months in a
relevant MSF position after the course.

Maximum 5 MSF‐OCA participants per course.

COURSE CONTENTS
• Watsan and Health
• Water supply
• Environmental sanitation
• Hygiene

SPECIFIC OBJECTIVES
• The relation between watsan and health, with specific emphasis on diarrheal diseases.
• The main elements of a water supply system appropriate to MSF settings; demand, source, abstraction,
quantity & quality, treatment and distribution. Subsequently, participants should be able to design an
appropriate water supply system.
• The main elements of environmental sanitation appropriate to MSF settings; disposal of excreta, waste
water and solid waste, and vector control. Subsequently, participants should be able to design appropriate
sanitation program components.
• The role and key principles of hygiene promotion.
• Furthermore, participants should be able to suggest appropriate watsan measures in the event of an
outbreak of cholera.

39

6.3. WEDC II – Management of Water Supply and Sanitation in Precarious Situations
TARGET GROUP
Logistic, Medical, Project and Watsan Coordinators who are, or will be managing large watsan activities.

ENTRANCE CRITERIA
Participants will need to have at least two years relevant working experience with MSF or a similar organization
and/or have minimum watsan expertise (basic WEDC or similar).

At the end of the course the participant is able to plan and manage water and sanitation interventions in
precarious situations typically addressed by MSF programs.

DURATION
10 days

DATE
July 04 ‐ 15

LOCATION
Loughborough, UK.

ENROLMENT
Send your application form with your motivation letter to the HRD assistant in Amsterdam.

SELECTION
The Public Health Department (Watsan Unit) together with the pool manager will do the selection two months
before the course.

STUDY AGREEMENT
There is a working back period applicable for the people who complete the WEDC II course of 12 months in a
relevant MSF position after the course.

Maximum 7 MSF‐OCA participants per course.

COURSE CONTENTS
• Watsan in MSF
• Situation & environmental assessment
• Project planning & design
• Project management
• Personnel management
• Monitoring essential requirements
• Hygiene promotion
• Malaria control
• Drilling and drilling contracts
• Training of trainers
• Cholera

40

6.4. Basic ICT Officer Training
TARGET GROUP
ICT officers

This is a course on demand. As soon as a mission hires a new ICT officer, one of our FSU field ICT advisors can
come to the mission and train the new ICT officer.

ENTRANCE CRITERIA
Hired in the position of ICT officer.

The objective of the course is to prepare new ICT officers for their job by training them on the policies,
standards and procedures on ICT in MSF OCA.

DURATION
5 days

DATES
On demand, the LogCo can request a training by contacting the FSU field ICT advisors.

LOCATION
In mission.

ENROLMENT
Contact your FSU advisor

STUDY AGREEMENT
There is a working‐back period applicable of 6 months.

COURSE CONTENTS
• Field ICT policy documents
• Standard software images [including technology]
• Back up and restoring
• Field e‐mail system
• Repair hard‐ and software
• MSF standard ICT standards
• Information management.
• Satellite data communication

41

6.5. Advanced ICT Officer Training
TARGET GROUP
ICT officers

This course will be organized once a year from 2011 on.

ENTRANCE CRITERIA
Participants must be appointed as ICT officer and must have finished the basic ICT officer training successfully

The objective of the course is to update and train the ICT officers on new developments and changes in the
MSF OCA ICT environment.

DURATION
Maximum 5 days

DATES
April 4‐8

LOCATION
Nairobi or Kampala

ENROLMENT
All ICT officers will receive an invitation

STUDY AGREEMENT

COURSE CONTENTS
• Updates on the field ICT policy documents
• New standard software
• New standard hardware
• Miscellaneous

42

6.6. Medical Supply Training

TARGET GROUP
This course is in principal for a mission. All key medical and logistics staff involved in medical supply will need to
attend. High involvement of the CMT is a necessary precondition for success.

BACKGROUND/OBJECTIVES
If your mission has continuous problems with medical supply, the medical supply training might be (part of) the
solution. The logistics and public health department have created a training that can help you tackle your
missions medical supply issues. The training has three outcomes:

1. The trainers will help identify and analyze the main causes of your medical supply problems with all involved;
2. The trainers will help you write a medical supply improvement plan with all involved (including suggestion on
how improvements can "survive" the next batch of expat);
3. After the training all key staff will know how to use the most important medical supply tools and procedures.

COURSE CONTENT
The FSU and Public Health Department have gathered a lot of experience giving this training. There is a wide
variety of material developed that can be modified to your specific situation. Every course will be tailor made
based on your needs, yet it will (almost) always consist of:

‐ Analyzing your medical supply problems (going from ad hoc solutions to a systemic analysis).

‐ Managing medical supply and medical supply improvements.

‐ Technical knowledge (how to forecast medical supplies, how to use the TSR properly, how to manage your
stocks, etc.)

HOW TO ORGANIZE
If your mission is facing continuous problems in medical supplies, and you feel this training can help you, please
contact your FSU front officer and or Health Advisor to discuss training needs. After the FSU front officer and
Health Advisor have agreed on the main training needs the FSU training advisor will assist in developing and
organizing the training.

COSTS
The costs of the execution of the training will be on the budget of the mission, this will include:
‐ Location.
‐ Materials.
‐ Travel (also trainers)
‐ Consultancy fee for the trainers.

43

6.7. Water, Hygiene and Sanitation Workshop
TARGET GROUP
MSF‐ OCA WatSan field personnel, national or expatriates, members of the WatSan pool who are currently in
the field or recently returned.

ENTRANCE CRITERIA
‐ To be a member of the WatSan pool
‐ Being in a mission as WatSan (project, flying or coordinator)
‐ Recently returned or soon going to the field.

At the end of the workshop, the participants feel supported (as members of the pool) and aware of the
challenges/developments in the WatSan sector. Other objectives:
‐ Share knowledge of WatSan practitioners
‐ Present and discuss new developments
‐ Participates in defining role of WatSan in MSF‐OCA beyond 2010

DURATION
5 days

DATE
June 06–11, 2011

LOCATION
Bakkum or Egmond, Holland

ENROLMENT
Send your application form to your WatSan advisor & HRD assistant

SELECTION
The WatSan Unit/WatSan pool manager will do the selection two months to six weeks before the workshop.

STUDY AGREEMENT

12 to 20 participants.

WORKSHOP CONTENTS
• Update on WatSan pool and career development
• Tuberculosis Infection Control – what are the Essential Requirements?
• Groundwater sources – options and technology
• Emergency Flood Response – review of recent Watsan interventions
• Cholera guideline revision and disposal of wastewater from CTCs
• New WatSan kits in MSF catalogue

TEACHING METHOD
• Lectures
• Field presentations
• Discussions
• Debate
• Case study
• Excursion and /or practical

44

6.8. BLOG – Basic Logistics Course
TARGET GROUP
Field logisticians (senior national staff and expats).

ENTRANCE CRITERIA
The Blog is open to:
• National staff in a senior supervisory logistics position and have worked at least one year for MSF, and will
benefit from all round training.
• Expatriate staff who have worked at least one Mission for MSF, and will benefit from all round training.

The course aims to provide participants with basic all‐round logistic skills.

DURATION
11 days

DATES
April 11‐22
May 02‐13
Augustus 01‐12
September 19‐30

LOCATION
Merchtem, Brussels.

ENROLMENT
Send your application, last evaluations and recommendation letter from PC and/or Logco to the HRD assistant
in Amsterdam.
.

SELECTION
Selection done by pool manager logistics department three months before the course, based upon number of
applicants, taking into account what the benefits of an all round course will be for the participants.

STUDY AGREEMENT

NUMBER OF PARTICPANTS
3 participants per course

COURSE CONTENTS
• Information, documentation & reporting
• Installing & maintaining Sibir kerosene & gas fridges
• How to cast a concrete slab
• Managing infrastructures
• Installing, maintaining and managing a standard MSFOCB computer ‘fleet’ at project level
• Maintenance of bio‐medical equipment at project level.
• Managing a small fleet of vehicles at project level.
• Installing, maintaining and managing telecommunications equipment at project level
• Installing and maintaining electrical infrastructures and equipment at project level
• Watsan essentials at project level
• The fraud triangle
• Security management at project level
• Safety at project level
• LogistiX workshop (beginners & advanced) at Project Level
• Setting up a supply chain at project level

45

6.9. LOGISTIX 7 Administrators Training
TARGET GROUP
Logistix 7 administrators.

ENTRANCE CRITERIA
The log 7 administrator training is open to:
• National staff in the position of Logistix 7 administrators.

This training aims to provide logistix 7 administrator, from both capital and project locations, to work
effectively and efficient, using the full functionalities of the software.

DURATION
7 days

DATES
January 24‐2 February
February 28‐9 March
Further dates to be decided, see logistics website for more information.

ENROLMENT
Send your application and recommendation letter from your Logco to the HRD assistant in Amsterdam.

SELECTION
Selection done by HRM and logistics department 2 months before the course, based upon number of
applicants, taking into account what the benefits are for the mission

STUDY AGREEMENT

2 or 3 MSF‐OCA participants per course.

LOCATION
Abidjan, Ivory Cost.

46

6.10. Advanced Fleet Management Course
TARGET GROUP
Chief drivers, fleet managers

ENTRANCE CRITERIA
At least 6 months MSF experience.

The objective of the course is to upgrade the management skills of the participants in order to provide good
quality training and supervision at field level.
This is achieved by using practical (mechanical) exercises, off‐road driving and case studies
The course aims at:
• Increasing overall safety.
• Upgrading maintenance practices.
• Upgrading driving management (fuel, speeding).

DURATION
10 days

DATES
September 6‐16

LOCATION
Kampala, Uganda

ENROLMENT
Send your application form, motivation letter and recommendation letter from the Logistics Co‐ordinator
and/or Head of Mission to the HRD Assistant.

SELECTION
The Logistic Department & HRM will do the selection two months before the start of the course.

STUDY AGREEMENT

Maximum 8 participants per course.

COURSE CONTENTS
• ToT: how to train the drivers/mechanics.
• Preventative maintenance in all its aspects.
• Specific problem areas for Land cruisers (mechanics).
• Fuel quality and storage.
• Driving; defensive driving and technical off‐road driving.
• Data loggers; how to use and how to manage drivers to commit to the standards.
• Spares; where to buy and how to use the MSF spare parts sheet.
• Logbook; how to use and analyze.

47

6.11. Advanced Electricity Course
TARGET GROUP
This training is an advanced training, meaning we aim to train staff with a sound basic knowledge of the subject
(e.g locally trained electricians, techlogs with the right background). Furthermore, the course is designed for
people who install, repair and maintain our electrical systems on day to day basis.

ENTRANCE CRITERIA
In order to guarantee the right level of the training we need to have a group with similar background
knowledge. Therefore an ENTRANCE level is defined. We use the following indicators for this ENTRANCE level:
The participant: A. Is able to use a multimeter; B. Knows the difference between voltage and current; C. Has
(very basic) computer skills; D. Will pass a basic test (will be part of the application process).

In the last few years MSF has been confronted with several electricity related safety issues, ranging from fires
to electrocution. Furthermore we have seen a rise in the use of expensive and sensitive equipment (Lab/OT). In
order to have a safe (for humans and equipment) energy network this course aims to train staff with a sound
background in ways of working that will enable MSF to reach its high standards for electrical systems.

DURATION
10 days

DATE
April 28 – May 07

LOCATION
Kampala, Uganda

ENROLMENT
Send your application form with your motivation letter as well as your recommendation letter from the Logco
to the HRD assistant in Amsterdam.

SELECTION
The selection will be based on your application and a test that will be provided to you after you have applied.
The Logistics and HRM department will do the selection two months before the training.

STUDY AGREEMENT

9 participants.

COURSE CONTENT
►Safety:
‐ How to test, analyze problems encountered and solve them;
‐ Earthing of a generator, earthing of a house/building installation, CFGI or RCD’s or differential protection
switch.
‐ Quality of electrical installation materials and fuses.
‐ Safe working procedures for electricians.
► Life expectancy and maintenance of the equipment:
► Sizing and installation of generators/electrical installations.
► Sizing and installation of battery back‐up systems. Batteries (Lead acid, starter, VRLA) and their properties:
d.o.d, life expectancy, etc.
► Sizing and installation of solar systems.
To pass this course, mere attendance is not enough. Each module will end with a test ‐ practical and multiple
choice ‐. Participants can pass or fail every each module.
Participants passing all modules get a certificate of completion. Other candidates get a certificate of
attendance.
48

6.12. On‐line Security Management Course
TARGET GROUP
In principle this course is open to all interested MSF staff, but specifically recommended for staff in senior and
coordination positions (i.e. PC, Team‐Leader, Nat. staff Ass. HoM, etc.) and staff working in security
compromised environments.

ENTRANCE CRITERIA
You are currently working in an MSF project, or “in‐between missions”
The course is in English and requires Internet access.
Software used not compatible with Apple computers.

To enhance knowledge and capacities in the domain of security management of MSF staff and projects.

DURATION
Flexible duration; course is to be completed within a 3‐months timeframe.
Modular structure and some 30‐60 minutes required per module.
Total (web‐access) time required approx. 10 hrs for one level / certificate.

DATES
You can start at any time.

LOCATION
Anywhere with internet‐access.

ENROLMENT
Send your application form as well as a recommendation letter from a coordinator to the HRD assistant in
Amsterdam.

SELECTION
N.A.

STUDY AGREEMENT

COURSE CONTENTS
Certified on‐line security management course at 2 levels,
provided by the Humanitarian Distance Learning Centre (HDLC).

Humanitarian Security Management:
Certificate 1 (Security Focal Point) and/or Certificate 2 (Security Manager)

• Foundations of Security Risk Management
• Preparing for Deployment/Re‐Deployment
• Undertaking a Rapid Risk Assessment
• Undertaking a Capacity and Vulnerability Assessment
• Context Identification and Analysis
• Identifying Operational Risks
• Analysing and Prioritizing Operational Risks
• Incident Management Planning
• Developing Standard Operating Procedures
• Contingency Planning
• Managing Site and Compound Security
• Developing Security Management Plans

For more information on this course please refer to : http://www.hdlc.com.au/index.html
49

6.13. FRITZ Certification for Humanitarian Logistics
TARGET GROUP
Logistician involved in supply and or logistics management.

ENTRANCE CRITERIA
In principals there are two options for following this online extensive course. (1) You pay for it yourself and in
that case there are no entrance criteria. (2) You make use of a payment scheme from MSF, in this case there
are criteria:
• You are currently working in, or about to be promoted to a position (at capital or project level) where
you are responsible for key components of supply management or logistics management (for the
advanced course).
• You have access to internet with sufficient speed to download all relevant files.

The objectives of the course differ per program. Yet all programs aim to give you a better general
understanding of humanitarian supply and/or logistics management. For specific information, please have a
look at the FSU website of the Fritz institute website: www.fritzinstitute.org

DURATION
It is an e‐learning course of on average of a year and a half.

DATES
As this is an e‐learning course you can start at any time.

LOCATION
At home.

COURSE CONTENTS

1. Certification in Humanitarian Logistics:
‐ Humanitarian Supply Chain
‐ Warehousing and Inventory
‐ Procurement
‐ Transport
‐ Fleet Management
‐ Managing the Humanitarian Supply Chain Response.

2. Certification in Humanitarian Supply Chain Management.
After completion of the course you can:
• Contribute to the development and implementation of a global supply chain strategy and plans and
communicate information on the global supply chain strategy to others, gaining commitment from
them to implement the strategy.
• Provide input into the development and implementation of program strategy and plans and
communicate information n on the program strategy to others, gaining commitment from them to
implement the strategy.
• Configure the supply chain.
• Identify the constraints of the operational context
• Identify the network requirements
• Obtain information on the nature of demand on the supply chain
• Plan the location and level of inventory
• Investigate and select the transport methods
• Identify the location for facilities
• Map the supply chain network
• Plan resources
• Identify the supply chain resource requirements
• Select sources of supply
• Produce a plan identifying manpower requirements
50

7. MANAGEMENT DEVELOPMENT

Management Development Model Senior Leadership
training;
Experienced HOMs,
TRAINING MedCos, HoDs, OMs & MT
DEVELOPMENT
Specific knowledge
members
Evaluation and further
enhancement
Specialization Studies
personal development
planning; individual
ICHA, PSP, Security E‐
learning coaching, skill days
3th. Level
Management Training;
e.g. SMT
nd
2 level
Management Training
Evaluation and Operational/ Medical Logistical
personal Management,
PMC, MMC, LMC
development
planning
1st level
Management Training
1e and 2e level Field management
courses, Team supervision &
Project management (mix NS‐
expat) e.g. (ltl, mtl, hosp nurse)

Competence PPD
based Induction course
Technical
assessment training days
st
1 and/or 2
nd rd
3 and more HoM level positions HODs, OMs, MT Time
missioners in any missions in TL/PC members
supervision position positions
Recruitment Ass. Medco/Logco
OPS Page 1 of 1
51

7.1. FMC 1 – First Level Field Management Course
TARGET GROUP
Staff in supervisory positions with management responsibilities. This includes senior national staff as well as
expatriates, who are not in the position of a project coordinator, HoMs, etc.

The overall objective of the course is to provide participants with basic tools and knowledge on management
concepts and issues in MSF and translate those concepts to field realities.

DURATION
6.5 days course period + approx. 2 days preparation time for the trainers

DATES
On request.

LOCATION
Location of choice in the project country. Preferably in the capital and outside the regular project/mission base.

ENROLLMENT
The CMT should send the application for the course 3‐4 months prior to the required course date to the senior
Training Advisor of Human Resource Development (HRD) in Amsterdam. HRD will than discus with the CMT the
exact dates and the availabilities of trainers, etc.

SELECTION
The selection of participants is done by the CMT.

STUDY AGREEMENT
Staff should have working back period of 6 months minimum.

15‐20 participants

COURSE CONTENTS
• Day 1 – MSF and management • Day 4 – Communication
MSF history/principles/management structure, Communication skills, feedback, dealing with
activities of a manager and time management. conflict.
• Day 2 – Organizational hierarchical and • Day 5 ‐ Human resource management
administration
Task list and job description, job performance
Organizational structure, institutional memory, evaluation and motivation.
administration and filing
• Day 6 – Supervision
• Day 3 – Planning
Styles of supervision, delegation, monitoring
Project cycle, logical framework, objectives, performance.
timeline & planning tools

REMARK
The content above refers only to the FMC1. The content of the 2nd level Field Management Course (FMC2) is
different!

52

7.2. FMC2 – Second Level Field Management Course
TARGET GROUP
Key National and International staff. This includes senior national staff as well as expatriates, who are not in
coordinating positions. Participants should have supervising responsibilities and involved in strategic
discussions towards their own work field.

Strengthen skills and knowledge on management tools and concepts and translate those to field realities.

DURATION
6 ‐ 8 days (course length depends on the # of modules selected).
The course curriculum consists of 12 essential modules (approx. 5 days) and 11 optional modules (approx. 4
days). If the course is more than 6 days, one day break is required

DATES
On request.

LOCATION
Location of choice in the project country. Preferably outside the regular project/mission base.

ENROLLMENT
The CMT should send the application for the course 3‐4 months prior to the required course date to the senior
Training Advisor of Human Resource Development (HRD) in Amsterdam. HRD will than discus with the CMT the
exact dates and the availabilities of trainers, etc.

SELECTION
Selection of candidates is done by the CMT

STUDY AGREEMENT
Staff should have working back period of 6 months minimum.

15‐20 participants

COURSE CONTENTS

Essential modules Optional modules
1. Introduction to the course (90’)
2. Communication skills (135’) 1. MSF & Témoignage (principles of MSF) (90’)
3. Teambuilding & motivation (180’) 2. Overview of the mission (past, present and
4. Leadership skills (180’) future challenges) (90’)
5. Delegation (90’) 3. Responsible behavior in the field (Code of
6. Coaching (135’) Conduct / Abuse of power) (90’)
7. Staff evaluations (135’) 4. Security situation management (270’)
8. Conflict management in teams (210’) 5. Organigrams (90’)
9. Negotiation skills (135’) 6. Planning & Logical framework (360’)
10. Stress management (90’) 7. Job descriptions & Recruitment (270’)
11. Time management & priority setting (180’) 8. Training in the field (135’)
9. Cross‐cultural communication (180’)
10. Conducting group meetings (90’)

53

7.3. PMC – Project Management Course
TARGET GROUP
(Potential) Project Coordinators.

ENTRANCE CRITERIA
Minimum requirements – Hard skills ‐ Project Coordinator; to become a PC a person should have at least 7 out of below 10
requirements:
Minimum of 2 missions in 2 different contexts, of which at least 1 mission in Africa and 1 in an insecure context.
Minimum of 18 months in the field.
Minimum of 1 emergency response in the field done (could be measles vaccination or that kind of response)
Management of a team with > 10 people (National Staff)
Has been Log/medical team leader and/or interim PC
> 2 positive evaluations (including positive feedback on people skills!)
> 1 recommendation to become PC from a HoM or signed off by a HoM
Availability / commitment should be more than 12 months
1st mission as PC should be flexible regarding placement
First level management course (FMC) or relevant management experience in previous job.
Involvement in programme management (4M – 8M – AP etc)

Project Management Course: ENTRANCE criteria
o Project Management Course is only for (potential) Project Coordinators
o 7 out of 10 of above requirements should be met
o After the PMC a PC should be available for another mission within 6 months or is currently PC in a mission (only
possible if this person met 7/10 of above mentioned criteria)
o Exceptions on above criteria should be approved by at least 2 out of the 5 Operational Advisors

To provide participants with tools and knowledge for the management of project teams and projects.

DURATION
11 days

DATE
April 03‐15
September 18 – 30

LOCATION
Bakkum, Holland

ENROLMENT
Send your application form with your motivation letter as well as a recommendation letter from your Head of Mission or PC
(signed off by a HoM) to the HRD assistant in Amsterdam.

SELECTION
The OM’s in cooperation with the HRM department will do the selection 6‐8 weeks before the beginning of the course.

STUDY AGREEMENT
There is a working‐back period applicable for the people who complete the PMC course of 1 year in an MSF position as
Project Coordinator after the course.

Depending on the demand around 20 participants per course.

COURSE CONTENTS
• CMT‐module • Humanitarian affairs
• Human resources management • Health
• National staff management • Project planning
• Stress management • Monitoring & reporting
• Negotiation skills • Financial project planning
• Context other actors & situation analysis • Security
• Emergency response
54

7.4. SMT – Senior Management Course
TARGET GROUP
First time or soon‐to‐be Head of Missions (within 6 months after the course).

ENTRANCE CRITERIA
The SMT is obligatory for all first time Head of Missions. Other senior management can be invited to
participate.

OBJECTIVES
To improve the core competencies of a Head of Mission (update knowledge regarding medical & humanitarian
action, improve management skills and provide tools) in order to increase the quality of the management in
the mission.

DURATION
14 days.

DATE
October 30‐ November 11

LOCATION
Holland

ENROLMENT
Candidates will be directly identified by OM’s and encouraged to apply.
The SMT will only be open for (MSF‐OCA) candidates who are recommended by at least two (2) OM’s.
Therefore you don’t need a recommendation letter. Once selected participants have to fill out an application
form, motivation letter and an updated CV to the HRD assistant.

SELECTION
Selection will be done by the OM’s 2‐3 months before the start of the training.

STUDY AGREEMENT
For the people who have completed the training there is a working back period of 1 year applicable in a MSF
position and the participation in a brief follow up training approximately one year after the SMT.

Maximum of 20 participants per training.

COURSE CONTENTS

• MSF OCA Strategic Plan & the Role of the HoM • Leadership (Team Building, Influencing Others, Stress,
etc.)
• Medical & Humanitarian Action
• Strategic Communications (including Media workshop)
• Context & Needs Assessment
• International Humanitarian Law
• Strategic Planning (including Monitoring)
• Open Modules
• Security Management (including Negotiation)
• Resource Management (Logistics, HR & Finance)
55

7.5. MMC – Medical Management Course
TARGET GROUP
First time Medical Coordinators (or first time Medical Coordinators for OCA) and Deputy Medical Coordinators.

ENTRANCE CRITERIA
The MMC is obligatory for all first time Medical Coordinators and Deputy Medical Coordinators.

At the end of the course the Medical Coordinator will be able to work as a (Deputy) Medical Coordinator.

12 days

DATE
19 November – 2 December

LOCATION
Holland

ENROLMENT
Send your application form with your motivation letter, as well as your recommendation letter from the Head
of Mission, to the HRD assistant in Amsterdam.

SELECTION
The HRM and PHD department will do the selection two months before the beginning of the course.

STUDY AGREEMENT
There is a working back period applicable for the people who complete the MMC course, of one year as a
Medical Coordinator after the course (for OCA)).

Max 20 participants per course.

COURSE CONTENT • Malaria
• Role of the medical coordinator • Mental Health/Psychiatric Care
• Leadership • Reproductive Health
Functioning of the CMT • Sexual Violence
• Project Identification • Emergency preparedness
• Project Planning and Monitoring • TB (including MDR TB)
• Monitoring, data processing and reporting • HIV/AIDS
• Data Tool training • Training/Health Education
• Staff Mental Health • Diagnostics
• Staff Physical Health • Water and Sanitation
• Medical ethical dilemma’s • Humanitarian Affairs
• Pediatrics/Vaccination • Nutrition
• Surgery

56

7.6. LMC – Logistical Management Course
TARGET GROUP
Staff enrolled in the Logco Talent Program, and first and second mission Logco’s.

ENTRANCE CRITERIA
The LMC is open to logistics staff identified to become a Logco in their next mission, or staff already in the
Logco position.

The course aims to improve the performance of the (potential) logistical coordinators, by:
• Enhancing skills and knowledge for the full involvement of logistical coordinators in the Country
Management Team.
• Provide management tools and methods to safeguard and where needed enhance quality of logistics
support from the perspective of a functional manager.

DURATION
14 days (classroom training)
20 hours (online preparation for the security module)

DATE
13 – 25 March
17 – 28 October

LOCATION
Holland

ENROLMENT
Send your application form to the HRD assistant in Amsterdam.

SELECTION
The HRM and Logistics Department will do the selection three months before the start of the course.

STUDY AGREEMENT
There is a working‐back period applicable for the people who complete the LMC course of 1 year as a
(potential) Logistic Coordinator after the course.

Maximum of 5 OCA participants per course (excl. other MSF‐sections)

COURSE CONTENTS
During the course several larger topics are addressed (see below). In most of the evenings and during the
weekend you are asked to work on a case study on your own. At the end of the course you will receive
individual feedback on your work.

• Influencing styles.
• MSF project planning
• Logistics Project Management.
• Monitoring, evaluation and
logistic reporting.
• Policy development and
implementation.
• Security Management.
• Finance and Logistics
57

7.7. PDD – Pool Development Days

TARGET GROUP
MSF Coordinator in a CMT‐member‐role, currently on mission or in between missions.

ENTRANCE CRITERIA
Have followed the BMC (now PMC), LMC or MMC. Invitation only.

Enabling coordinators to contribute to CMT dynamic, in order to enhance team‐ engagement and cohesion,
individual empowerment and commitment toward mission regarding cross functional themes. By developing
knowledge and skills through sharing of experiences from different contexts, feedback and advice from
different role perspectives (intervision) and input from external expertise participants will gain broader
understanding and opinions on topics and behavioral alternatives to deal with them.

ENROLMENT
Selection done by OA and PM, based upon number of applicants, taking into account the relevance of the
theme for the applicants mission and/or role.

DURATION
2 days

DATES
June 03‐04

LOCATION
Holland

STUDY AGREEMENT
N/A

FIELDS OF INTEREST
Humanitarian Affairs
Remote control Management
Human Resources Management
Security management

COURSE CONTENTS
A two‐days‐workshop. The workshop aims at enhancing cohesion as well as increasing knowledge and skills
within the CMT through:

‐ sharing internal MSF experiences from different functional/contextual perspectives
‐ using external knowledge/insights (external specialists from within the field of interest)

There will be more fields of interest, Please contact the Co‐days coordinator in Amsterdam for details of the
themes.

58

8. LANGUAGE COURSES

TARGET GROUP
• All expat staff

ENTRANCE CRITERIA
• Spanish/Portuguese/English: Expat has a basic level of the specific language and is matched to a mission
where this language is spoken
• French: Expat has a basic level of French

OBJECTIVES
After the course the expats are able to:
• Communicate in the spoken language in their mission (at level B1)
The French immersion is especially tailor‐made for the specific position of the expat and its mission.

DURATION
The duration of the course varies from 1 week to 4 weeks depending on the starting level of the expat.

DATES
To be scheduled with expat.

LOCATION
French: Brussels, Belgium and Trois Pistoles, Quebec, Canada
Spanish: Antigua, Guatemala
Portuguese: Lissabon, Portugal
English: Amsterdam, the Netherlands

ENROLMENT
Upon receiving the request from the HRO and/or Poolmanager, the HRD assistant will take care of the
enrolment on behalf of the expat.

SELECTION
The HRO and/or Poolmanager will identify the need for language training for an expat. The expat’s level of the
specific language will be assessed (via telephone). The outcome will determine whether a course is required
and how long this course will take.

STUDY AGREEMENT
There is a working‐back period applicable for the people who complete the Language course of 1 month for
every € 300 spent in an MSF position after the course.

COURSE CONTENTS
• Relevant (to the position/mission) vocabulary
• Relevant communication
• One‐on‐one tuition
59

60

9. ANNEXES
9.1. APPLICATION FORM
APPLICATION FORM FOR ALL MSF HOLLAND COURSES

Please fill in each question completely. Otherwise we won’t be able to process your application.
Please do not forget to enclose your letter of motivation and a letter of recommendation.

‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐

Course: ______________________________________________________________

Course Dates: ______________________________________________________________

Applicant’s Last name: __________________________________ First name :_________________

Tel. Nr.: ______________________________________________________________

Personal E‐mail: ______________________________________________________________

Work E‐mail: ______________________________________________________________

Nationality: ______________________________ Date of Birth: ___________________

Sex M/F: ______________________________________________________________

Diet needs? ______________________________________________________________

Email / name of your HRO: _________________________________________________

Email / name of your line‐manager: _________________________________________________

Education:
Diploma/Degree or other qualification
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________

Have you attended courses or (field‐) workshops that are relevant for this course?
If yes, which one? Also include PPD.
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
61

Languages:
Basic/intermediate/good/fluent (please indicate)
French: __________________________________________________________________________
English: __________________________________________________________________________
Other: __________________________________________________________________________

MSF Experience:
How many and what type of missions have you done and in which position?
From Until Type Where Position
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________

Months of experience in the field in total: _______________________________________________

Are you currently employed with MSF? Please give dates of your contract and position:
__________________________________________________________________________________
__________________________________________________________________________________

If you are not employed by MSF please state your availability.
__________________________________________________________________________________
In what kinds of project are you (have you been) involved: please specify the different programs
you are (were) managing?
________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________

By which MSF (Partner) section were you recruited? ___________________________

For which MSF (Partner) section did you go to your last mission? ___________________________

‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐

The 5 questions below are only applicable when you are applying for a Study Grant:
1. Full name of the course:
2. Dates for the course:
3. Location of the course:
4. Amount you are applying for:
5. Please mention the curriculum of the course:
‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐

* Please give your motivation and expectations on a separate sheet of paper

* Please enclose a letter of recommendation from your Country Manager or relevant coordinators in
the field (see specific enrolment criteria).

Date _____________________________ Signature __________________________

To be returned to: hrdassistant@amsterdam.msf.org
62

9.2. ROUTE DESCRIPTIONS

HOW TO GET TO: STAYOKAY BAKKUM, THE NETHERLANDS

StayOkay Bakkum
Heereweg 84
1901 ME BAKKUM
Tel: 0251‐652 226 / fax: 0251 – 670 027
www.stayokay.com/bakkum

PUBLIC TRANSPORT
By train to Castricum

* From Amsterdam CS to Castricum:
Trains (Intercity) leave at 13, 25, 43 and 55 past the hour, with direction Den Helder.
Travel time: 25 minutes. Platform 7 or 8
Last train leaves ad 01:10 from platform 2a
Castricum is 1 station after Zaandam (If you take the Intercity).

* From Schiphol Airport to Castricum station ‐ 2 options:
Via Sloterdijk:
The trains leave 01, 11 & 41 past the hour. Departure from platform 3, with direction Amsterdam Centraal
Station/ Lelystad Centrum. Change trains at Sloterdijk Station at platform 3. Take the train with direction Den
Helder/ Schagen.

Via Zaandam:
The train leaves only 35 past the hour. Departure from platform 1‐2, with direction Hoorn. Change trains at
Zaandam Station at platform 2. Take the train with direction Den Helder.

* From Castricum train station to the StayOkay hostel in Bakkum

The way to get from the station to the Hostel:
By Taxi Zwart (taxi). It is the cheapest when you share it with 4 persons. You must call the following number:
072‐25331313 at least half an hour before. Tell them you are from MSF‐OCA, so you do not have to pay.
By foot: A nice 40 minutes walk. (But you have to know where to go)
By bike. You can rent a bike for E 6.50 or 7.50 at the bike shop beside the train station in Bakkum (10 –15 min
biking tour). Be aware that you need to give a deposit of E 20 which you will get back after returning the bike.
Bike renting is only possible when you are going up and down in one and the same day.

Return trains:
* From Castricum to Amsterdam CS;
Trains leave at 06, 21, 36 and 51 past the hour (a last train at 00.28 hr).
Travel time; 25 minutes. Platform 2.

* From Castricum to Amsterdam Schiphol Airport
Trains leave 06, 36, 51 past the hour at platform 2.
You have to change trains at Sloterdijk Station, platform 11.

OWN TRANSPORT
From direction of the Coentunnel or Velsertunnel via Uitgeest, direction ‘Castricum aan zee’. Take turn
direction Egmond and follow sign posts.

63

HOW TO GET TO: STAYOKAY EGMOND, THE NETHERLANDS

StayOkay Egmond
Herenweg 118
1935 AJ Egmond
+31 (0)72 506 22 69
+31 (0)72 506 70 34

Public transport
• By train to Castricum.

* From Amsterdam CS to Castricum:
Trains (Intercity) leave at 13, 25, 43 and 55 past the hour, with direction Den Helder.
Travel time: 25 minutes. Platform 7 or 8
Last train leaves ad 01:10 from platform 2a
Castricum is 1 station after Zaandam (If you take the Intercity).

* From Schiphol Airport to Castricum station ‐ 2 options:
Via Sloterdijk:
The trains leave 01, 11 & 41 past the hour. Departure from platform 3, with direction Amsterdam Centraal
Station/ Lelystad Centrum. Change trains at Sloterdijk Station at platform 3. Take the train with direction Den
Helder/ Schagen.

Via Zaandam:
The train leaves only 35 past the hour. Departure from platform 1‐2, with direction Hoorn. Change trains at
Zaandam Station at platform 2. Take the train with direction Den Helder.

From Castricum train station to the StayOkay hostel in Egmond

Return trains:
* From Castricum to Amsterdam CS;
Trains leave at 06, 21, 36 and 51 past the hour (a last train at 00.28 hr).
Travel time; 25 minutes. Platform 2.

* From Castricum to Amsterdam Schiphol Airport
Trains leave 06, 36, 51 past the hour at platform 2.
You have to change trains at Sloterdijk Station, platform 11.

• Own transport

From direction of the Coentunnel or Velsertunnel via Uitgeest, direction ‘Castricum aan zee’. Take turn
direction Egmond and follow sign posts.

64

HOW TO GET TO: STAYOKAY HEEMSKERK, THE NETHERLANDS

StayOkay Heemskerk
Tolweg 9
1967 NG Heemskerk
tel +31 (0)251 232 288
fax +31 (0)251 251 024
heemskerk@stayokay.com

Public Transport
* From Amsterdam CS to Heemskerk
Trains leave at 27 and 57 past the hour, with direction Haarlem.
Travel time: 39 minutes. Platform 2a
Last train leaves at 23:27 from platform 1.
First train leaves at 06:27.

* From Schiphol to Heemskerk
Trains leave 11 and 41 past the hour at platform 3, with direction Amsterdam Centraal Station.
You have to change trains at Amsterdam Sloterdijk Station, platform 7.
There trains leave at 3 and 33 past the hour, with direction Alkmaar and Schagen.
Total Travel time: 52 minutes.
Last train leaves at 00:11 from platform 3.
First train leaves at 06:21.
From Heemskerk trainstation to the StayOkay hostel in Heemskerk
Own transport
Take the A9 motorway towards Haarlem/Alkmaar. Take the Heemskerk exit and follow the signs to Heemskerk.
At the mini‐roundabout follow the signs pointing to the centre. At the first traffic lights take a left. Go 300 m,
the hostel is on your left.

65

HOW TO GET TO: STAYOKAY ZEEBURG, AMSTERDAM, THE NETHERLANDS
StayOkay Amsterdam Zeeburg
Timorplein 21
1094 CC Amsterdam
work tel +31 (0)20 551 31 90
fax fax +31 (0)20 623 49 86
e‐mail zeeburg@stayokay.com

* From Amsterdam CS to Zeeburg, Amsterdam
You can take the train from Central Station to Muiderpoort (direction Rotterdam Centraal)
Travel time: 5 minutes
Leaves from: Platform 4b
From Muiderpoort station you turn into the Insulindeweg to the Sumatrastraat, where you turn left. At the end
of this street is the Timorplein. The hostel is on the opposite side.

You can take bus 22 to Javaplein. From here you turn into the Borneostraat to the Timorplein. The hostel is on
the right‐hand side.

With the car you take exit S‐114 from Ring A10. You take the Piet Heintunnel in the direction of the city. At the
end of the tunnel you turn left. At the end of the road you turn right and then immediately left.
The hostel is 200 meters further down the Borneostraat on the left.

* From Schiphol to Zeeburg
To avoid multiple transfers, you should take the train from Schiphol to Central Station. From there you travel to
the Muiderpoort station, see above.
* From the MSF‐H HQ to StayOkay Zeeburg
From the HQ take tram number 14, direction Flevopark. Get out at the 4th stop, Javaplein. You can buy a ticket
in the

66

HOW TO GET TO: STAYOKAY HAARLEM, THE NETHERLANDS
StayOkay Haarlem
Jan Gijzenpad 3
2024 CL Haarlem
work tel +31 (0)23 537 37 93
fax +31 (0)23 537 11 76
e‐mail haarlem@stayokay.com

By Public Transport
The Hostel is well served by public transport from the major cities and sights in the area. There are frequent
train connections to Haarlem (almost every 10 minutes) until 1.20 AM including a train from Amsterdam & a
direct bus from Schiphol airport (nr 300). At the Haarlem train station you can take a no. 2 bus to Haarlem‐
Noord). There is a stop just outside the Hostel. Buses run every 15 minutes (until 00.30 am) and the ride takes
about 15 minutes.
It’s only a 10 minutes walk from the Hostel to the nearest train station at Santpoort‐Zuid. Walking up there
saves you the busfare into Haarlem

• After an exciting evening out in Amsterdam you don’t need to worry too much about missing the last train
to Haarlem. From the Leidseplein you can hop or stumble onto the special Nr. 286 nightbus that will take
you back to the FC Haarlem Football Stadium, just 600 mtrs east of the Hostel. Follow the path beside the
canal to our frontdoor.

By car
The hostel is situated 3 Km north of the city centre alongside the N208.
Coming from Amsterdam or Utrecht: follow the A9 until the “Rottepolderplein”‐ roundabout and then the
A200 into Haarlem. Turn right at the end and left at the second set of traffic lights. Directly after crossing the
river Spaarne ( first traffic lights ) turn right and follow the Spaarndamseweg until the third set of traffic lights.
Turn left here and follow the Jan Gijzenkade until just before the second set of traffic lights ( where this street
links the N208 ). Turn left now and you’ll see the Hostel on your left‐handside. There are free parking spaces
available beside the Hostel.

Coming from Alkmaar or Beverwijk : follow the N208 ( the Randweg, linking Haarlem with Beverwijk and
Alkmaar ) until the first set of traffic lights ( where the speedlimit changes to 70 km.p.h. ) and turn left into the
Jan Gijzenkade. You can see the Hostel on your right‐handside.

By Bicycle
At the northside of the Haarlem train station you can cycle up north along the Schoterweg into the
Rijksstraatweg. Upon reaching the FC Haarlem Football Stadium you can cycle into the park and keep to the
path running alongside the canal. You’ll see the Hostel at the end of this path.
Coming from Santpoort‐Zuid: follow the Jan Gijzenvaart, starting just north of the railroad‐crossing. Coming out
of the underpass underneath the N208 the Hostel is at your right‐handside.

67

HOW TO GET TO: JUGENDHERBERGE VENUSBERG, BONN GERMANY

Bonn‐Venusberg Youth Hostel
The Cultural Experience
Haager Weg 42
53127 Bonn
Tel: ++49 ‐2 28 ‐ 28 99 70
Fax: ++49 ‐ 2 28 ‐ 2 89 97 14
Email: jh‐bonn@djh‐rheinland.de
The youth hostel is located on the Venusberg on the edge of the Kottenforst Nature Reserve. In spite of its
quiet location, it offers excellent road and public transport connections to the Bonn city centre approximately
2 ½ miles away.
By public transport:
Opposite the Main Railway Station is the Central
Bus Station. From here take bus no. 621 from
platform A2 to Ippendorf‐Altenheim and get off
at "Jugendgästehaus" stop.

By car from the north, south or east:
‐ A3 to BonnSiegburg motorway intersection ‐
take A560 in the direction of Bonn as far as Sankt
Augustin three‐way junction ‐ take to A565 in the
direction of Bonn/ Koblenz as far as Bonn‐
Poppelsdorf exit ‐ after Poppelsdorf exit turn
right (Jagdweg). Caution: speed limit 30 km/h ‐
then follows the signs "Jugendherberge"

Coming from Cologne:
‐ At Kölner Ring take A555 as far as BonnNord
motorway intersection
‐ take A565 in the direction Bonn/ Koblenz
‐ continue as under car from the north, south or
east

Coming from the west:
‐ A61 as far as Meckenheim motorway
intersection
‐ change to A565 in the direction of Bonn/
Koblenz as far as BonnHardtberg exit
‐ turn left after the exit and go downhill as far as
the lights, turn right at the lights
(Provinzialstraße) and follow the road
(Reichsstraße)
‐ at the edge of suburb Röttgen turn left into
Röttgener Str.
‐ follow the road to the first street coming in
from the right, turn right there and immediately
right again at a sharp angle into Gudenauer Weg.
Caution: speed limit 30 km/h
68

‐ follow Gudenauer Weg to Spreestraße
intersection
‐ turn second left into Spreestraße
‐ at the end of Spreestraße turn left into Haager
Weg
‐ after approx. 800 m the youth hostel is on your
left
How to get there from Cologne‐Bonn Airport

From Terminal 2 take bus no. 670 to Bonn Main Railway Station (arriving at Bonn Central Bus Terminal ZOB)
Travelling time: approx. 30 minutes

From Bonn Main Railway Station continue as under "By public transport".
You will find:
‐ Timetable information of Verkehrsverbund Rhein‐Sieg
‐ All information on Cologne‐Bonn Airport incl. timetables
on the Homepage http://www.djh‐rheinland.org/jh/bonn/eng/location.htm

69

70

COVER BINNENZIJDE RECHTS
71

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4. Induction courses ........................................................................................................................................ 13

7. Management Development ........................................................................................................................ 51

Continued development through experience in mission

rec om m endat ion

APPLICATION FORM FOR ALL MSF HOLLAND COURSES

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