LISA RAAB

lr614696@westpost.net * 5097 Jackson Road, Ann Arbor, Michigan 48103 * [734] 27

4-1626
BOOKKEEPER / ACCOUNTING ASSOCIATE / ADMINISTRATIVE ASSISTANT
Offer 10 years of successful experience providing accounting assistance and admi
nistrative support. Possess strong planning, project management, organizational
and interpersonal communication skills with the ability to act independently and
solve problems before they arise. Known as trusted advisor, assistant, and liai
son; comfortable working in fast-paced environments.
* Fully familiar in General Ledger, Accounts Payable, Accounts Receivable and Fi
nancial Reporting to GAAP standards.
* Consistently recognized for accuracy, attention to detail and demonstrating a
positive, cheerful, and pleasant demeanor.
* Excellent oral and written communications and presentation skills. Superior ph
one skills.
* Self-starter, able to perform well independently or as a valued team member.
* Manage tasks effectively and simultaneously; apply prudent judgment in making
decisions.
* Proficient with MS Office; working knowledge of QuickBooks and Peachtree.

EDUCATION
Washtenaw Community College, Ann Arbor, MI; Dean's List
* Candidate, BS, Corporate Finance, Expected December 2011
* AS, Accounting, December 2008
* AS, Applied Science in Occupational Studies, December 2007
* Accounting Certificate, May 2007
Courses Include:
* Principles of Accounting I & II * Computer Applications in Accounting
* Income Taxes for Individuals * Fundamentals of Speaking & Business Communicat
ions
* Intermediate Algebra * Managerial Cost Accounting
* Math Analysis I * Intermediate Accounting
* Business Statistics * Economics I & II
* Statistics for Financial Manager * Business Ethics & Legal Issues

PROFESSIONAL EXPERIENCE
Accountant / Office Manager, B & R Cleaning, Milan, MI 1993 - 2003
* Managed all accounting functions including General Ledger, Accounts Payable, A
ccounts Receivable and Financial Reporting.
* Acknowledged for high level of accuracy and productivity,
* Ensured tax documents were filed in a timely manner.
* Successfully collaborated with customers to meet their needs and exceed expect
ations.
* Noted for designing and implementing processes that saved time and increased e
fficiency.
Team Leader, Housekeeping Associates, Ann Arbor, MI 1994 - Present
Team leader of three staff members and ensure housecleaning services performed t
o homeowner's specific requirements. Effectively train staff and check their wor
k upon completion.
* Successfully completed student housing cleaning project within required 5 hour
timeframe.
* Regularly achieve high satisfaction ratings from customers
* Consistently recognized for completing tasks on time and within budget.
* Demonstrate strong interpersonal skills, present positive and professional dem
eanor to all staff levels, managers and customers.
Custodian II, University of Michigan, Ann Arbor, MI 1995 - 2004
* Praised for maintaining buildings and common areas in clean and orderly condit
ion. Completed asbestos safety, radiation safety, and blood born pathogens safet
y courses.