Carl Gunter

2022 Embassy Way Messages: 214-343-9534

Carrollton,Tx 75006 Email: cg6d62fa@westpost.net

EXECUTIVE SUMMARY
An organized, resourceful manager and change agent who can coordinate multiple
projects simultaneously and initiate the changes required to enhance efficiency
and productivity. Quickly masters new processes and adapts to changing requirem
ents. Adept at identifying and correcting factors that diminish productivity an
d profitability. Characterized as analytical, innovative, and persistent with p
olished communication skills, in-depth operational insight, a strong technology
background, and the ability to deliver positive results.

AREAS OF PROFICIENCY
Warehouse Operations Inventory Control
Contract Negotiations Problem Resolution
Customer Service Change Management
Cost Containment Technological Innovations

EXPERIENCE
L&R TRAILERS, INC.; Dallas, Texas 1994 - Present
(Leasing, selling, servicing, and reconditioning for a diverse line of over-the
-road trailers)
General Manager
Recruited to manage the daily operational, financial, and administrative funct
ions for a company leasing 190 units and generating over $200,000 in annual reve
nues. Maintain and monitor a $300,000 equipment inventory. Hire, train, schedu
le, motivate, and supervise a staff of five. Identify and resolve customer conc
erns. Inspect and determine the condition of returned equipment. Negotiate equ
ipment sales and leasing agreements. Monitor quality assurance and control. In
itiate the changes required to achieve and maintain a high level of customer ser
vice and satisfaction.
* Consistently meet or exceed yearly performance and profitability goals
* Initiated marketing strategies
* Acquired and developed leasing/repair agreements with six major accounts
* Created and implemented cost-saving procedures that enhanced profitability
* Introduced a JIT inventory process to eliminate capital-depleting inventory
THE NATIONAL SPIRIT GROUP, LTD. 1989 - 1994
(Largest manufacturer and distributor of cheerleading apparel in the U.S.; Form
erly Cheerleader Supply, Inc.)
Vice President, National Distribution (1990 - 1994)
Promoted to manage operations and distribution for this industry-leading manuf
acturer processing $150,000 in orders each day. Conducted successful contact ne
gotiations. Hired, trained, supervised, and motivated a staff of 35. Solicited
employee input to increase efficiency and "buy in." Assessed existing operatin
g procedures and initiated an array of performance-enhancing changes.
* Increased efficiency by standardizing and documenting uniform operating proc
edures
* Improved on-time shipping to 95% (25% over the company target)
* Introduced a statistical management tool to track and document performance a
nd productivity
 * Enhanced order filling accuracy by 30%
* Researched, evaluated, and recommended computerized systems to upgrade staff
performance
* Maintained productivity during a period of significant corporate restructuri
ng
Warehouse Manager (1989 - 1990)
Hired to manage operations in a 40,000 sq. ft. warehouse. Monitored inventory
control and reviewed receiving processes.
* Supervised the move to a 65,000 sq. ft. warehouse with minimal downtime and
no budget overrun
* Reset the warehouse layout to enhance productivity and stock availability
* Consolidated two operations and managed to produce more output with fewer pe
ople
* Promoted based on outstanding performance
Carl Gunter
Page 2

EXPERIENCE (continued)
JONES & ASSOCIATES; Garland, Texas 1985-1989
(Fine art and specialty advertising printing firm with a 12,000 sq. ft. warehou
se)
Production Manager
Hired to manage the production functions and supervised a crew of 12. Purchas
ed all raw materials (e.g., ink, hats, jackets, shirts). Set up the equipment,
monitored production, and inspected each order for quality and workmanship. Sch
eduled jobs to ensure high equipment utilization.
* Ensured that jobs were delivered on time and within budget
* Increased quality control which significantly decreased customer rejections
* Selected to represent the company and make product demonstrations at nationa
l trade conventions
METROCREST OFFICE PRODUCTS; Carrollton, Texas 1983 - 1985
Warehouse Manager
(Retail Office Supply Operation)
Managed the operational functions for this start-up company. Set up and organ
ized a 2,500 sq. ft. warehouse. Developed and introduced procedures. Trained t
he staff to deliver maximum productivity.
* Reorganize warehouse operations when the company relocated to an 8,000 sq. f
t. facility
* Attained 94% accuracy in order filling
* Achieved and maintained a high level of customer service and satisfaction
CONTINENTAL OFFICE SUPPLY; Farmers Branch, Texas 1980 - 1983
(One of the first office supply retailers in the area) and 1967 - 1977
Warehouse Manager/Driver
Originally hired to fill orders and deliver supplies. Rapidly promoted to War
ehouse Manager. After a brief absence, recruited to reset the warehouse and ret
urn the system to an organized, efficient operation. Restaffed to increase prod
uctivity. Monitored inventory and ordered stock as needed.
* Increased productivity with fewer staff
* Introduced a new warehouse layout that dramatically enhanced efficiency and
picking accuracy
* Warehouse operation was featured in a national magazine, resulting in the co
mpany's acquisition
BLUE MAX, INC.; Dallas, Texas 1977 - 1980
(Auto parts and after market, high performance equipment)
 Operations Manager
Managed all operational functions for this entrepreneurial venture. Purchased
inventory. Created and implemented procedures. Hired and trained staff. Set
performance standards and expectations.
* Requested to open three additional locations (Dallas, Lubbock, Amarillo)
* Selected to travel to major races to demonstrate products

EDUCATION
UNIVERSITY OF NORTH TEXAS; Denton, Texas
60 hours of upper-level courses in Accounting, Business, Finance, and Statist
ics
EL CENTRO COLLEGE; Dallas, Texas
Associate of Arts Degree
Continuing Professional Education
Quality Productivity & Competitive Positioning; W. Edward Deming
Quality Management Training; Continuous Improvement International

COMPUTER BACKGROUND
Familiar with Macintosh-based Adobe Illustrator, Lotus 1-2-3, and Windows-based
proprietary software for tracking, inventory control, and receiving.