Manager, National Retail Demo Program Responsibilities include analyzing data and reports on national and regional res ults subsequently creating action plans to address areas of opportunity to incre ase sales and improve rep skills and product knowledge * Developed and implemented a four-step sales process resulting in a dramatic in crease in store representative sales and conversions from competitive products t o Hill's, and achieving an ROI exceeding all other marketing programs. * Coordinate over eight annual Petsmart and Petco special events between marketi ng agency and Hill's account teams * Developed strategic relationships resulting in establishing common goals and o bjectives for increasing sales between Hill's sales organizations and marketing department * Establish partnerships with major retailers resulting in increased product mov ement Sprint Nextel Communications - 2002 - 2007 District Manager - Dallas/Fort Worth, TX Responsible for managing, developing and motivating 10 direct report Sales Manag ers and over 100 retail store employees selling to consumers both in-store, spec ial events and trade shows * Earned highest sales award as a member of the President's Council determined b y overall district sales performance versus quota and budget * Excelled in overall sales performance finishing in Top Three districts nationw ide and earning distinction as "best-of-the-best" * Improved retail sales closing ratio resulting in best Comp Store sales for Wes tern Region * Established processes and procedures to improve operational performance throug hout assigned store locations
Sr. Manager, Strategic VAR Business Development & General Sales Manager Developed business partnerships and direct distribution opportunities * Increased market presence by opening and managing thirteen markets resulting i n region wide sales results well in excess of 100% of plan * Built a team of successful Branch Managers throughout a territory encompassing eastern and southeastern U.S. * Developed strategic relationships with a variety of telecom industry VAR partn ers, including facilities and non-facilities based organizations such as IXCs, L ECs, CLECs * Participated in securing a long term agreement with one of the most prestigiou s internet service providers during a critical operational failure * Created a revenue share and P&L model for the purpose of developing strategic VAR relationships within the internet industry, ISPs, Portals, DSL and cable MSO s PacTel Teletrac - 1991-1992 General Manager - Dallas/Fort Worth, Texas Startup environment responsibilities included hiring operations, administrative, and sales personnel. Developed multiple channels of distribution with complete responsibility for all budgetary aspects of the business * Located facilities, negotiated leases and improvements * Developed P&L and business models appropriate for this start-up location * Recruited and hired managers in all disciplines * Defined and developed channels of distribution * Assisted Operations Manager in RF network build out process McCaw Cellular (Cellular One) - 1987-1990 General Manager - Las Vegas, Nevada Startup operation responsible for hiring management staff in all disciplines; es tablishing channels of distribution; selecting and managing marketing/advertisin g agencies while balancing the ledger to stay within budgetary guidelines * Defined and developed market and distribution strategy * Recruited cross discipline managers, building an organization of over 40 staff * Closely supervised the cellular network build out, including negotiating site selection while arranging a temporary resale relationship with the incumbent * Created a public relations strategy to ensure a successful introduction into t he market. * Supervised creation of advertising and direct mail materials with outside ad a gency * Participated in community focused organizations and groups at the board level * Achieved nation's highest average revenue per unit in service, and roaming rev enue * Despite a two year market head start by the incumbent, succeeded in surpassing the competitive units in service the second year following service introduction * Developed first-of-its-kind retail operation TRAINING & AFFILIATIONS Strategic Selling Skills Association of Communication Service Enterprises WAP, 2G, 3G, Market Strategies & Orientation Telecommunications Market Strategies