EILEEN M.

CANAVAN
10213 Forrest Dr.
Frisco, Texas 75035
972.423-0039 (H) eileencanavan@tx.rr.com
972.673.7262 (W)
BUSINESS PROCESS / PRODUCT MANAGEMENT
Product, Process Analysis...Root Cause Analysis...OEM Procurement...Project
Management...Continuous Improvement...Problem Resolution...Customer
Service...Field Service Support...Inventory Control...Contract Alignment...
Self-motivated, results-oriented professional with a proven track record of succ
ess in both cost avoidances and cost savings, with the ability to Define, Measur
e, Analyze, Improve and Control. Able to define new areas of opportunity, develo
p business cases and influence cross-functional teams
EXPERIENCE
Dr Pepper Snapple Group, Plano, TX 2007- Present
Merchandising Associate Manager- Snapple, Venom, Mixers, Juices, Hispanic
* Manage and develop all in store merchandising elements for eight brands
* Identified and located 496K in unknown inventory and sales
* Manage large budgets and spend for the brands; create savings through negotiat
ions and new processes
* Create Point of sale materials, racks, displays and merchandising elements to
support sales growth measure ROI
* Saved 21% in printing costs by initiating a co-run printing schedule
* Identified and recovered 500K from missing product sales
Merchandising Finance Coordinator (2008-2009)
* Identified and resolved 540K in invoice overpayments and inaccuracies
* Created accurate Info Records, Requisitions and Purchase Orders
* Manage/audit financial transactions related to supplier invoices, accounts and
inventory. Ensure supplier contract compliance
* Monitor and liquidate obsolete inventory
Merchandising Coordinator (2007-2008)
* Responsible for generating material numbers, event tables, stock partners and
budgets in SAP. Received goods and released event orders for on time delivery o
f promotions.
* Negotiated and purchased POS, premium and cups for events to promote products.
Identified and liquidated excess inventory
TD Industries, Carrollton, TX 2002-2007
Customer Service Representative- Cost Improvement/Billing
* Identified and resolved over 174K in savings by implementing new processes, en
suring invoice accuracy and through vendor negotiations
* Managed and implemented Tool Manager database, organization, and bar coding sy
stem to track company assets. Managed inventory control.
* Purchased 2003- 2004 company fleet (50 + vehicles each year) Negotiated 05-07
contract with Ford Motor Co. Recognized by CEO for savings
* Member of the 5% cost reduction team along with key operations managers
Nortel Networks, Richardson, TX 1989-2002
Sr. Specialist Problem Resolution (1998-2002)
Created position using previous experience to develop a highly visible, wireless
cost saving initiative known as Faultless Installation.
* Identified and Implemented 1.2M in Cost Savings/Cost Avoidance in 2001,
1.4M in 2000, 2.6M in 1999 and 1.1M in 1998.
* Lead Design, Manufacturing, Engineering, New Product Introduction, Methods, OE
M vendor and Project Management team efforts to increase Wireless Installations'
productivity while decreasing costs.
* Global Problem Resolution team provided first tier support for field issues, w
hich required corrective and preventative actions. Generated business cases, ob
tained funding and managed the implementation of change. Reported project status
to all levels of management.
Sr. Material Coordinator (1995-1998)
* Wireless contact for all material related requirements and issues.
* Ensured on time delivery for both domestic and international shipments.
* Incorporated purchasing skills and various databases to help identify root cau
ses of engineering JIM's, Installer IR and Return Material Requests. Resolved de
livery obstacles, customs and billing issues.
Quality and ITAS support Assistant (1992-1994)
* Authored weekly Quality audit report. Resolved manufacturing, engineering and
documentation issues. Applied software patches to DMS100 and NT40 systems.
* Appointed Southwest Excellence Council Ambassador to the Solutions for Excelle
nce initiative-a cross functional team that validated and implemented employee i
mprovement suggestions.
Purchasing Coordinator/Expediter (1991-1992)
* Responsible for coordination of sales orders and purchase orders. Monitored a
nd tracked domestic and international OEM procured material to ensure timely del
ivery to customer sites for two senior buyers.
Field Service Expediter (1989-1990)
* Interfaced with Program Managers, Buyers, and Field Technicians to provide mat
erial delivery and support of the SL100/DMS25O products.
* Researched material requirements for installer emergency orders and job engine
ering emergency orders. Monitored project material requirements
TRC TEMPORARY SERVICE, Richardson, TX 1988-1989
Purchasing Expediter- Nortel Networks
CULLUM COMPANIES, Dallas, TX 1979-1987
EDUCATION
Telecommunications, Eastfield College, Mesquite, TX (GPA: 3.0)
Business, Collin County Community College, Plano, TX (GPA: 4.0)
Commercial Art, Milwaukee Area Technical College, Milwaukee, WI (GPA: 4.0)