Michael E Sayers

6807 Columbia Ridge

Home (210) 662-0588
Converse, TX 78109
Day (210) 246-3401
ms7321f4@westpost.net
I have over 25 years management experience with emphasis in Manufacturing, Quali
ty Assurance, Technical Services and Customer Service. I have successfully manag
ed department budgets, developed teams, improved productivity and enhanced profi
tability. I have strong leadership and interpersonal skills.
Employment
KCI - San Antonio, TX
1994 - 03/31/2009
Manager of Technical Services Department
* Managed a team of Technical Representatives; providing world-class service to
national and international customers on a 24/7/365 basis.
* Developed processes to increase productivity by 23% during the past 5 years
* Managed the implementation of several major projects, assuring compliance to F
DA, ISO, HIPPA and all State regulatory requirements.
* Prepared and successfully managed the department's annual budget.
* In addition, worked on several management teams related to product development
, quality excellence process, preventative maintenance and product reliability.
Developed and conducted on-site technical training for bio-med engineers intern
ationally including Canada, Australia, Saudi Arabia and UK.
KCI - San Antonio, TX
Manager Quality Assurance and Technical Services
1993 - 1994
* Developed the quality assurance process that ensured compliance to FDA require
ments.
* Established and maintained the quality policies for assuring consistent produc
t quality.
* Implemented a process for quality control reporting and corrective action.
* Developed and implemented in-process quality checks resulting in improved prod
uct quality and reliability.
* Initiated the process that resulted in obtaining ISO9000 certification
KCI - San Antonio, TX
Manager of RF Welding
1992- 1993
* Responsible for the technical research and establishment of this new productio
n line of medical components.
* Managed the procurement of all required production equipment
* Designed and managed the manufacturing layout for the new plant at the manufac
turing facility
* Interviewed and hired all employees; provided training, implemented quality st
andards and assured compliance with all company and regulatory requirements.
Blanco Valley Water - San Antonio, TX
Manager
1987-1992
Responsible for the development of a spring water bottling facility in Blanco TX
The project was discontinued due to environmental problems with the water source
.
Artesia Waters Inc - San Antonio TX
Plant Manager
1982-1987
Responsibilities included production planning, inventory control, quality contro
l and preventative maintenance. Direct reports included quality, warehouse and
maintenance managers. Established production processes resulting in 40% producti
vity increase with minimal expenditure. In addition I designed the manufacturing
lay out for the new plant in 1985 consisting of five production lines.
Education
Business Management: Trans World College, Jersey, Britain, UK (1980)
Production Management: Barbados Institute of Management, WI (1980)
Courses:
OSHA Industry Safety & Health US Department of Labo
r (2004)
Team Development Kinetic Conce
pts, Inc. (KCI) (1998)
Managing& measuring Customer Satisfaction ASQ (1998)
Good Manufacturing Practices Food and Drug Admin
istration (1996)
ISO Documentation /Auditing Texas A&M, San Anto
nio TX (1994)
Attended several other business courses over past 14 years
.
Professional Associations & Awards
Member of ASQ since 1995
American Management Society
Team Leader Award, KCI 2003
Previous management and supervisory positions in Barbados
Plant Supervisor, Bottlers Ltd. Bridgetown Barbados
Bottling Pepsi and 7-Up products.
Area Superintendent, Apostolic Church of Canada
Manager, Barbados Nail Co. Bridgetown

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