LESLEY E.

CORNELIUS
10212 Angell Street
Downey, CA 90242
(562) 803-3116
lc732866@westpost.net
SUMMARY
Human Resources Manager with extensive experience in retail, health care, entert
ainment and consumer products. Expertise includes employee relations, policy de
velopment, performance management, recruitment, staffing and retention. Support
business objectives to meet the needs of the company. Excellent organization a
nd interpersonal skills. Proactive, results-driven and problem solver. Certifi
ed facilitator.
PROFESSIONAL EXPERIENCE
HOME DEPOT, USA INC., Orange, CA 2003 - 2010
Human Resources Manager
Delivered consultative HR services to multiple stores with 600+ employees with h
eavy emphasis on staffing, employee relations, performance management, benefits,
compensation and learning to store associates in a fast-paced, rapidly changing
environment. Led implementation and administration of performance metrics at t
he store level.
* Reduced attrition by 22% and maintained overall attrition below 35% over 5 yea
rs by focusing on best hiring processes in conjunction with store management nee
ds.
* Consistently monitored and maintained 100% timely delivery of performance revi
ews
* Increased quality of performance reviews by facilitating monthly workshops for
department supervisors and managers
* Led district in least number of EEO complaints, successfully mitigating EEO c
omplaints through consistent training and monitoring management for legal compli
ance
* Conducted monthly town hall meetings with staff members to address challenges
and improve sales and customer service
HEALTH NET, INC. (MHN, MANAGED HEALTH NETWORK), Los Angeles, CA
2001 - 2002
Manager, Organization Effectiveness (2002)
Manager, Human Resources (2000-2001)
Provided strategic and consulting support to Business Unit Managers for 2 locati
ons and 200+ employees. Primary contact for a broad range of HR services with a
heavy emphasis on change management, employee relations, performance management
, recruiting, benefits and compensation and training. Supervised HR Assistant a
nd Receptionist on daily job activities.
* Improved efficiency by creating and implementing processes for managers, enhan
cing management and employee relations with HR self-help tool
* Facilitated roll-out of change in business model
* Delivered business unit training on new performance management program for imp
roved employee performance
LESLEY E. CORNELIUS Page 2
(562) 803-3116
AETNA US HEALTHCARE (formerly PRUDENTIAL HEALTHCARE), Los Angeles, CA
1997 - 2001
Manager, Human Resources
Managed the HR operations for a call center with 500+ employees. First staff hi
re for ramp-up operation. Provided HR consulting support to a fast-paced custom
er service department. Partnered with management team as consultant for employe
e relations, staff development, training and performance management. Administer
ed worker's compensation, employee benefits, compensation, policy and regulatory
compliance. Supervised HR Generalist
* Designed and implemented a new management orientation program creating more a
thorough on-boarding process
* Restructured new hire orientation resulting in a faster rate of assimilation o
f new employees
* Created standardized communications for new supervisors to use in establishing
better practices in performance management
TURNER BROADCAST SYSTEMS/HANNA BARBERA STUDIOS, Hollywood, CA 1996
Manager, Human Resources
Managed the HR function for an animation studio with 400+ union and non-union em
ployees. Advised on and monitored policy compliance, employee relations, worker
's compensation, employee compensation and benefits administration. Direct over
sight for recruitment, temp agencies, new hire orientation, community outreach p
rograms and HRIS administration. Supervised HRIS staff of 2 and temporary float
er pool of 10.
* Conducted first industry-wide animation salary survey on highly unique animati
on positions
* Customized local HR information website to increase direct communication to em
ployees and their access to HR information
* Recognized by management and workforce for strong employee relations and effec
tive problem resolution
EDUCATION
B.A. Sociology
California State University, Northridge
CERTIFICATIONS
SPHR/PHR (expected completion December 2010)
PROFESSIONAL AFFILIATIONS
SHRM, Society For Human Resource Management
PIHRA, Professionals In Human Resources Association, Past Executive Board Member