W.

Russell Bowers, MPA, SPHR

Human Resources Director
660 Amador Lane # 5
West Palm Beach, FL 33401
Phone: (561) 506- 9761
E-mail: rb7bd0a6@westpost.net
Professional network site: LinkedIn.com
Strengths/Core Competencies:
* Very knowledgeable regarding HR laws and best practices.
* Excellent when dealing with labor/employee relations and conflict resolution.
* Very good policy researcher and writer. Excellent writing ability.
* Team builder; good at leading teams, committees, workgroups.
* Very good at staff and management training using visual tools.
* Knowledgeable of Joint Commission standards and DCF substance abuse regulation
s
* Highly aware of and sensitive to confidentiality and discretion regarding sens
itive issues.
* Considerate of employee needs when developing procedures that will impact them
.
* Hard-worker; works until the task is done. Always prepared for meetings.
* Sound, rational decision-maker. Balances needs of employer with those of empl
oyees.
* Highly proficient with MS Office software, including Word, Excel, Access, Outl
ook, Powerpoint, Publisher, etc. and HR software such as PeopleSoft and ABRA.
* Very good at budgeting funds; fiscally conservative.
Work History:
Over twenty year's experience in human resources management. I have performed a
ll aspects of human resources management, including employee/labor relations, re
cruitment and selection, training and development, pay and benefits, administrat
ion, policy and procedure development, federal and state labor law compliance, b
udgeting, strategic planning, job analysis/classification, safety and security m
anagement, diversity initiatives, staff recognition and rewards, succession plan
ning, and records management and retention.
Human Resources and Administrative Director, 2009 - present. Palm Beach Institu
te, 310 Tenth St., West Palm Beach, FL 33401. A small, for-profit substance abu
se treatment center.
Accomplishments:
* Prepared program for successful Joint Commission accreditation site visit.
* Revised Employee Handbook.
* Prepared Disaster Management/Hurricane Plan
* Wrote or substantially revised several Job Descriptions.
* Developed Pay Plan.
* Wrote several policies, including leave of absence policy, vehicle safety poli
cy, etc.
* Developed staff scheduling spreadsheet.
* Organized staff training schedule.
Human Resources Director, 2007 - 2009. Oakwood Center of the Palm Beaches, Inc.
1041 45th St., West Palm Beach, FL 33407. A non-profit behavioral health center
and hospital.
Accomplishments:
* Improved relations with labor union by resolving grievances quickly and fairly
.
* Improved performance in Joint Commission accreditation and audits.
* Improved staff morale by planning successful staff diversity and employee reco
gnition activities.
* Improved on-call scheduling procedures.
* Improved, implemented productivity bonus plan for case managers.
* Designed and developed pay plan.
* Researched, developed and implemented EEO/ADA/Civil Rights compliance plan.
* Revised Employee Handbook
* Improved HR metrics and data reporting processes.
Performed all HR management tasks including labor/employee relations with one un
ion, recruitment and selection, training and development, policy and procedure r
esearch and development, compensation and benefits administration, records manag
ement, strategic planning, budgeting, audit and accreditation preparation, staff
supervision, legal compliance assurance, workplace safety, recognition and rewa
rds, HR database management, etc. Resigned, better job.
Human Resources Director, 2005 - 20007. CARP, Inc. 5410 East Ave., West Palm
Beach, FL 33407. A non-profit substance abuse treatment center.
* Improved recruitment and selection process.
* Improved performance in audits of HR and training records.
* Implemented new HRIS.
Performed all HR management tasks including labor/employee relations, recruitme
nt and selection, training and development, policy and procedure research and de
velopment, compensation and benefits administration, records management, audit p
reparation, staff supervision, legal compliance assurance, workplace safety, sta
ff recognition and rewards, HR database management, etc. Resigned, better job.
Human Resources Manager, 1994 - 2004. Southeastern Ohio Automotive Distributio
n Co., Marietta, OH 45701. A for-profit auto parts distribution warehouse and
retail outlet.
Performed all HR management activities including employee relations, recruitment
and selection, training and development, policy and procedure research and deve
lopment, benefits administration, records management, legal compliance assurance
, workplace safety, etc. Resigned, company bought out, closed.
Education and Training:
Master's Degree in Public Administration, 1988. Marshall University, Huntington
, WV.
Bachelor's Degree in Political Science, 1983. Marshall University, Huntington,
WV.
Senior Professional in Human Resources (SPHR) certification, 2009, 2001 and 1993
.
OSHA 10-hour certification, 1999.
Professional Memberships and Achievements:
President, Mid-Ohio Valley SHRM Chapter, 2001-2003. Member, SHRM since 1993.
Member, Human Resources Palm Beach County (HRPBC) since 2005.
Past member of the Palm Beach County Hospital Human Resources Association (HHRA)
.

W. Russell Bowers, MPA, SPHR

Human Resources Manager/Generalist
Core Competencies
Recruitment and Selection.
* Worked as a recruitment specialist early in my career, and have done so as par
t of my job for every HR position I've held since.
* Interviewed several hundred candidates for numerous jobs from entry-level to t
op management positions.
* Written and reviewed thousands of interview questions, test items and exercise
s.
* Conducted several hundred of reference checks via phone and mail.
* Conducted numerous criminal history, driver's license and abuse registry check
s.
* Written and placed numerous employment ads.
* Advised and trained numerous supervisors on recruitment topics such as applica
tion screening and interviewing.
* Reviewed and compiled applicant data for EEO/AA compliance and documentation.
* Hired and processed hundreds of employees.
Pay and Benefits Administration.
* Developed, coordinated and administered several pay plans.
* Administered several different benefits packages, including group health insur
ance, dental, vision, prescription drug, life, ADD, LTD, STD, 403(b), etc.
* Performed, coordinated and supervised payroll activities including new hire en
rollment in benefits packages, payroll and tax deductions, etc.
* Reviewed and, as part of committees and individually, recommended changes in i
nsurance plans and plan variables.
* Solicited and reviewed insurance bids and proposals through various brokers.
* Developed various merit and COLA pay increase systems.
* Written several pay plans and benefits policies and procedures.
* Reviewed numerous salary surveys and made recommendations for pay adjustments
based on them and internal pay equity and budget data.
* Written or revised numerous job specifications or job descriptions using stand
ard job analyses procedures.
* Trained staff and management on benefits changes using PowerPoint.
* Conducted and participated in several salary surveys.
Staff/Labor Relations.
* Successfully resolved numerous serious and/or sensitive employee relations iss
ues.
* Organized and planned several staff appreciation events, parties, picnics, etc
.
* Negotiated with labor unions several clarification "memorandums of understandi
ng."
* Negotiated health insurance options with labor leadership.
* Counseled and assisted several supervisors on numerous reprimands, disciplinar
y actions and discharges.
* Organized several staff committees to address important issues.
Training and Staff Development.
* Trained supervisors in supervision, leadership, positive discipline, performan
ce evaluations, interviewing techniques, etc.
* Conducted new hire orientations for most of the staff members I've hired, usua
lly in structured, small group settings.
* Trained supervisors and staff on new policies and procedures written by me per
sonally or other management staff.
* Organized and coordinated staff training seminars for staff and management.
* Trained staff and management on benefits changes using PowerPoint.
* Supervised and trained several staff members throughout my career.
Policy and Procedure Research and Writing.
* Written numerous policies and procedures, including drug-free workplace, viole
nce prevention, EAP, new hire processing, etc.
* Substantially revised three employee handbooks.
* Excellent research and writing skills.
* Researched several issues to develop policies and procedures.
HR Body of Knowledge.
* Very familiar with most federal labor laws, including FLSA, ADEA, FMLA, ADA, E
RISA, HIPAA, etc.
* Very familiar with many state laws such as workers compensation, unemployment,
etc.
* Highly knowledgeable with many standard and best practices in HR.
* Familiar with many payroll and benefits laws and procedures.
* Earned both the SPHR and PHR certificates from SHRM, the largest HR organizati
on in the world.
Computer Literacy.
* Used several types of human resources data-base programs, some organization sp
ecific.
* Developed my own HR data-bases using Excel software.
* Prepared numerous reports using various software, primarily Excel.
* Prepared several training presentations using PowerPoint.
* Written numerous documents using WordPerfect and MS Word.
* Used various publishing software, such as Picture It! Publishing Platinum
* Prepared and revised organizational charts using Visio Standard software.
Internal Communications.
* Written and edited several staff newsletters, usually on a quarterly basis.
* Written numerous memos regarding policy or procedure changes.
* Written several press releases.
* Used e-mail effectively and extensively.
Strategic Planning.
* Assisted in and participated in strategic planning processes.
* Drafted management succession plans. wrb07012010