John Hackett

29 East Sumner Avenue * Union, NJ 07083

908.686.7313 * jh7ce8a6@westpost.net
Food Service Management
Highly motivated and results-driven professional with extensive operations, stra
tegic planning, and production management experience. Proven track record of imp
lementing processes and procedures that increase productivity and enhance effici
ency. Skilled at finding solutions that ensure security, integrity, and utilizat
ion of resources. Excellent analytical, decision-making, and problem-solving ski
lls. Results-oriented strategic thinker who thrives in dynamic and fluid environ
ments while remaining pragmatic and focused. Natural leader and effective commun
icator, skilled at building rapport with diverse individuals on all levels.
Core Competencies
Quality Assurance
Budgeting Analysis
Strategic Planning
Leadership
Vendor Relations
Financial Management
Operations Management
Policy Development
Performance Management
Professional Experience
NEW JERSEY CULINARY CENTER a" WHITSONS FOOD SERVICE a" Islandia, NY 2005 - Prese
nt
General Manager
Oversee the daily packaging and shipping of 4,000 meals to 55 senior centers. Ac
countable for all phases of planning, budgeting analysis, and reporting related
to operations. Monitor the control of cost expenditures to obtain maximum utiliz
ation of account resources. Develop short and long term financial and operationa
l plans in support of the overall objectives of the company.
Successfully launched and staffed a new multi-million dollar kitchen and distrib
ution center.
Recipient of Outstanding Contribution award for designing, setting up, staffing,
and growing the business in New Jersey.
Recognized for effectively and thoroughly monitoring and maintaining performance
, product, delivery, and service standards.
SAKS FIFTH AVENUE a" New York, NY 1997 - 2005
Director of Employee Dining
Directed all operations in three employee dining facilities. Collaborated with d
istributors, operators, and customers. Developed innovative foodservice concepts
to generate increased sales. Monitored all budgets. Developed five-week cycle m
enu. Tracked inventory and completed all the ordering. Negotiated with vendors.
Collaborated with all regulatory agencies.
Integral contributor to the doubling of sales and the employee dining segment be
coming profitable for the first time in history of the company.
Oversaw the planning and construction of a multi-million dollar dining service f
acility renovation at the flagship store.
Created new service techniques to streamline and improve processes, such as cook
-to-order and themed self-service bars.
~ Additional prior experience as Food Service Manager for Lackmann Food Services
and Food Production Manager and Food Service Manager for Canteen Corp. ~
Education
Bachelor Degree in Business Administration, Bryant College a" Smithfield, RI