Deborah J.

Miller, MBA
7551 Morningside Drive, Indianapolis, In. 46240a- Mobile: 317.727.2737
dm7e7b76@westpost.net
Entrepreneurship New Product Development
Business Development National Account Management
Sales & Marketing Management Contracts & Negotiations
Versatile, creative business leader and manager with proven strengths in quickly
identifying client needs and interests, creating inventive solutions, and build
ing strong on-going relationships. Consistently demonstrates professionalism and
excellent follow though. Qualified by unique combination of entrepreneurship, s
ales and marketing, business development, contract negotiation, as well as MBA i
n Marketing.
PROFESSIONAL ACCOMPLISHMENTS
Business Development and Sales
a Increased revenues from $8MM to $9.2MM in the Mid-Atlantic region during first
year of working territory for custom paper manufacturer.
a Opened 10 new accounts in various market segments ranging from office products
, archival products, to laminates for furniture in first year while maintaining
established business accounts.
a Increased sales from $1MM to $5MM from one new account in second year by creat
ing warehouse consignment program for customer.
a Initiated Joint Product Development Teams between key customers and company. L
ed quarterly meetings with customeras team and company team to identify custome
r needs for new products, reduce time to develop new products, and increase
revenue through new product sales.
a Effectively developed new business to fill manufacturing capacity. Designed an
d manufactured new products resulting in customer awarding 50% of their volume i
n first year. Market share increased to 75% in second year of production.
a Collaborated with friendly competitor in joint venture to design composite pro
duct that allowed both companies to benefit from sale of product that neither co
mpany could achieve individually.
General Management Business-to-Business and Non-Profit
aDeveloped and implemented strategic plans, budgets for $25MM division of paper
company.
aRe-organized business processes and procedures greatly improving on-time delive
ry and customer satisfaction. Re-gained business previously lost due to poor ser
vice and improved competitive position.
aDesigned and negotiated multi-year business agreements with five key accounts i
n 2-year period.
aImproved profitability by identifying non-profitable products, reducing costs,
increasing price or eliminating from product offering.
aRe-structured information transfer between customer service department and IT d
epartment resulting in improved forecasting and scheduling of manufacturing proc
ess.
aCollaborated with Research Development and Manufacturing departments to create
custom products for clients in paper industry.
aDeveloped export revenues by establishing new marketing channels (sales through
domestic exporters).
aServed as Chamber of Commerceas Membership Committee chair, recruiting new memb
ers, re-establishing Ambassador, and Member Call Day programs resulting in an ac
tive, effective committee. Also served as member of the Board of Directors from
2005-2008.
aDeveloped and managed projects and fundraisers to promote the historic downtown
and enhanced the downtown experience for tourists and local citizens. Served as
Design chairperson, member of the Board of Directors, and the executive committ
ee for Main Street Bath 2004-2007.
Deborah J. Miller
page 2
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Entrepreneurship
aLaunched Decor & You, which offered interior decorating services to residential
and commercial clients. Created successful business plan and managed all fina
ncial, administration, purchasing, sales, and design functions.
aRecognized for developing excellent interior designs that consistently achieve
clientsa vision. Performed extensive interviews to determine specific design dir
ection, create and present 2 to 3 unique designs for client decision.
aSuccessfully managed unusual projects including design of New England inn damag
ed by fire, former fort and military barrack on island, 1850s home, and multiple
long distance projects.
aGenerated new client base for Decor & You through eye-catching website portfoli
o, public presentations, seminars, continuing education courses, and womenas eve
nts.
aHonored with Design Excellence Awards for Window Treatments in both 2005 and 20
06.
aGraduated from Decor & You Training, under leadership of internationally acclai
med designer, author, and educator, Mary Gilliatt. Certified Interior Decorator(
CIDI)

CAREER HISTORY
Development Manager, Indianapolis Legal Aid Society, Indianapolis, IN 2010
Pro bono development of annual and major gifts program.
Stewardship Development, Second Presbyterian Church, Indianapolis, IN 2010
Pro bono development of endowment campaign for preschool program, annual plan, a
nd fundraising for
mission teams.
Interior Decorator & Sales Professional, Ethan Allen, Portland, ME 2008-8/20
09
Designed and sold interior decorating services and products.
Regional Owner & Interior Decorator, Decor & You, Georgetown, ME
2004-2008
Managed full-service interior decorating business.
Director of Sales and Marketing, Merrimac Paper Company, Lawrence, MA
2000-2004
Managed sales and marketing, business development and customer service for $25 M
M division.
Regional Sales Representative, Merrimac Paper Company, Lawrence, MA
Sold custom manufactured paper to specialty paper markets. Managed $15MM in sale
s.
Senior Account Manager, FiberMark Inc., Brattleboro, VT
1983-2000
Sold custom manufactured paper into specialty paper markets. Managed annual sale
s of $11MM.
Regional Sales Representative, Fiber Mark, Inc., Brattleboro, VT
EDUCATION
M.B.A., Marketing-Product Development - Indiana University
Graduate School of Business, Bloomington, IN
B.A., Psychology & Sociology, Butler University, Indianapolis, IN
PROFESSIONAL DEVELOPMENT
Sandler Sales Institute; Dimensions of Professional Selling, Carew Associates; W
inning in Negotiation, Chester L. Karrass; Certified Interior Decorator, Decor
& You -Trained by acclaimed designer Mary Gilliatt; Advanced Training, Decor & Y
ou - 2005, 2006, 2007