PETER SPINA III

83 Nassau Street
Islip Terrace, New York 11752
(631) 581-2803 Home
(631) 523-3080 Cell
pspina1026@verizon.net
Dear Sir or Madam:

With a history of skillfully managing operations, delivering top

quality customer service and creating comprehensive contingency
plans, I now seek an opportunity to apply my unique insights to
achieve exceptional results at a company such as yours. Having
created and delivered strategies that improve performance, address
risks and control costs, I am confident I will immediately become a
valuable member of your team.

My ability to create and deliver training programs that improve

skills and to work effectively with personnel at all levels can make
a measurable difference in your company's workforce performance. A
sample of my notable contributions includes:

*
Successfully managing all facets of operations, analyzing policies,
procedures and workflows to identify opportunities for improvement
and gain greater efficiency.
*
Establishing strong customer focus and providing the tools and
knowledge employees need to resolve customer issues and deliver
excellent service.
*
Increasing staff morale by breaking down communication barriers
between departments and championing development programs that improve
performance and inspire loyalty.
*
Creating emergency preparedness programs to ensure mission-critical
services are delivered in the event of a disaster or security
incident.

Although this letter and the enclosed rsum serve as an introduction

to my skills and qualifications, I would welcome the opportunity to
discuss the outstanding leadership I can offer your company in
greater detail. Please feel free to contact me to schedule a meeting.
Thank you for your consideration; I look forward to our conversation.

Sincerely,

Peter Spina III

PETER SPINA III

83 Nassau Street
Islip Terrace, New York 11752
(631) 581-2803 Home
(631) 523-3080 Cell
 pspina1026@verizon.net

SUMMARY

A management professional with an extensive work experience in the

public and private sectors developing and implementing training
programs, quality assurance programs and supervision of people,
having served as a liaison between levels of management including
high-ranking government officials and mid to high level management.
Key skills include:
Leadership * Strategic Planning * Business Administration
* Operations * Cost Control
Contingency Planning * Emergency Management * Training &
Development * Succession Planning * Inventory *
Recruitment & Retention * Customer Service * Recruiting
* Employee Retention * Vendor Relationships *
WORK EXPERIENCE
THE SPINA AGENCY July, 2009 to Present
Islip Terrace, New York
INSURANCE AGENT: Responsible for new business and personal
development, make sales presentation to employers and union officials
and sales of life, health, long term care and disability insurance.
Work with insurance companies and state and local governments to
establish payroll deductions systems.
M.K.S. APPRAISAL SERVICE, INC. July, 1985 to June, 2009
Islip Terrace, New York
CHIEF APPRAISER: Responsibilities include performing and reviewing
appraisals which determining value that may be used by banks,
mortgage bankers and investors in the mortgage lending process.
Perform appraisals requested by attorneys and governmental agencies
for various purposes. Supervised office staff and independent
contractor appraisers.
UNITED LAND SERVICES, INC. March, 2003 to January, 2007
Hauppauge, New York
STAFF REVIEW APPRAISER: Responsible for reviewing residential
appraisals in determining value used as collateral in residential
loans that may be used by banks, mortgage bankers and investors.
SUFFOLK COUNTY DEPARTMENT OF HEALTH SERVICES July, 1994 to
September, 1999
Hauppauge, New York
 EMS OFFICER: Responsible for the coordination and
implementation of the Advanced Life Support training program utilized
in Suffolk County, New York.
*
Worked with New York State and Federal agencies to ensure compliance
to regulations.
*
Supervised over 100 independent contractors responsible for training
2,500 Pre-Hospital Care providers
*
Guest Lecturer at Suffolk County Police Department Training Academy
*
Developed, implemented and taught various programs including:
*
*
EMT-Basic & EMT-Critical Care courses to pre-hospital care providers
*
Controlled substance utilization program compliant with New York
State Department of Health Regulations
*
Skills Evaluators course designed to provide uniform training and
evaluation
*
Ambulance Preceptor Program designed to establish uniform guidelines
and skill standardization whereby student technicians can operate in
the field during field rotations.
*
Integrated the American Heart Association's Advanced Cardiac Life
Support program into the existing Advanced Life Support training
program.
NEW YORK CITY EMERGENCY MEDICAL SERVICES September, 1987 to July,
1994
Maspeth, New York
E.M.S. PARAMEDIC: Provide pre-hospital emergency care on
the advanced life support level to the sick and injured. Assignments
included various details and committees:
*
Provided emergency care to Foreign Dignitaries and Various Heads of
State.
*
 Implementing a quality assurance program to maintain a level of
uniformed proficiency in the quality of care delivered
*
Implementation of a field internship program for newly trained
technicians.
*
Received numerous citations and letters of commendations for work
performed.

EDUCATION
ROCHVILLE UNIVERSITY, West Hollywood, California
Degree Conferred: Masters of Science a" Emergency Services
Management
Honors: Summa cum Laude
Date Conferred: November, 2007
ROCHVILLE UNIVERSITY, West Hollywood, California
Degree Conferred: Bachelors of Science a" Emergency Medical
Services
Honors: Summa cum Laude
Date Conferred: May, 2005
PROFESSIONAL CERTIFICATION
NEW YORK STATE INSURANCE DEPARTMENT
Life, Accident & Health Insurance
License Number: 1921152
NEW YORK STATE DEPARTMENT OF HEALTH
Emergency Medical Technician - Paramedic
EMS Certification Number: 017418
***EXTENSIVE LIST OF EMERGENCY PREPAREDNESS & 1ST AID CERTIFICATES
AVAILABLE UPON REQUEST***

REFERENCES

Available upon request