Jody Fitts

jf1eced8@westpost.net
469.744.8039
SKILLS SUMMARY
* Experienced in Healthcare IT domain as a product management professional and s
ales support/demo specialist working for an independent software vendor.
* Experienced Critical Care and Emergency Department RN.
* Proven superior "Road Warrior" mentality with over 7 successive years of up to
100 percent domestic travel supporting sales efforts.
* Experience in full software product life cycle including product strategy, dev
elopment, QA, launch, implementation, sales process and support.
* Proven ability to manage complex projects including client management.
* Unique combination of big picture view, sales experience, technical and clinic
al experience providing a strong foundation for decision making.
* Excellent communication skills. Adept at communicating complex content to a w
ide audience including internal and external customers, sales, marketing, engine
ering, and executive teams.
* Ability to balance competing priorities and manage expectations of both intern
al and external stakeholders.
* Out-of-the-box, intuitive problem solver.
EDUCATION AND TRAINING
* Associates Degree in Nursing, South Plains College, Levelland Texas.
* UML Training Certification, Valtech Consulting
PROFESSIONAL EXPERIENCE
Senior Consultant
Astercare, Dallas, TX
Jan 2010 to Present
Consulting in a clinical, business development and software product management r
ole within a startup based on a unique business concept that will provide highly
personalized service to individuals coordinating Concierge Case Management and
Boutique Medical Services utilizing custom software and patient-based web servic
es.
* Initiating contacts between personal network of Physicians/Home Health Care pr
ofessionals and Astercare's principals for validation and input on business plan
.
* Assist in software development by providing input regarding User Interface and
workflow functionality.
* Product Management responsibilities that will include conceptualization and de
finition of further technologies and products.
* Assisting in developing and eventually executing a sales initiative to boutiqu
e, high end medical practices as partners.

Senior Consultant
Touch Medix LLC, Woodland Hills, CA
Jan 2008 - Dec 2009 and Dec 2009 - Current as needed hourly contractor
A variety of responsibilities within a small startup environment including sales
, sales demonstrations and tradeshow management, training, client management, cl
inical software development and customer support.
* Consulted with development team in clinical design, flow and content including
CCHIT certification efforts.
* Sales and marketing efforts including developing product collateral, participa
ting is packaging and pricing discussions and demonstrations to customers.
* Client management requiring frequent on-site visits with client for training,
upgrades and problem resolution.
* Currently utilized on an as needed basis to conduct sales demonstrations and m
eetings.
Product Manager / Clinical Solutions Manager / Product Specialist
MEDHOST Inc, Addison, TX
2000 - 2008
Initially responsible for Product Management as the Domain Expert, deeply involv
ed in product and business development transitioning into Sales as the Product a
nd Demonstration Specialist for an Emergency Department Information System which
enables Emergency Departments to automate point of care services including EMR
development.
* Researched market and competitive data to drive business case for product feat
ures. Cultivated and lead many collaborative partnerships with several external
customers to elicit and validate detailed product requirements, user stories an
d use cases.
* Involved with training, on-site mentoring, quality assurance, implementation,
client management and database customization for many and varied clients includi
ng development of training and marketing collateral.
* Created the vast majority of use cases and functional requirements for the fir
st 4 of the 5 current versions.
* Heavily involved with touch screen user interface design and development of us
er interface "best practices".
* Conceived and lead the development of a customer based, user friendly admin /
configuration tool.
* Lead the development of a bedside Physician Order Entry solution, creating man
y original concepts and features utilizing the advantages of touch screen techno
logy.
* Co-lead of the development of product roadmap and participated in packaging a
nd pricing discussions.
* Developed demonstration scripts and sales meeting agendas. Attended as well a
s conducted many sales and sales education meetings and retreats.
* As Clinical Solutions Manager, provided the on-site clinical needs for pre-sal
es and up-sales, including sales demonstrations, conducting sales meetings, prod
ucing marketing collateral and sales training requiring 100% travel to support 5
-7 business development staff.
* Company client base increased from 20 to over 150 in the 5 years in the Produc
t Specialist role.
* Served as a product advocate and tradeshow manager at small to very large conf
erences.
* Responsible for client satisfaction and problem resolution often requiring ext
ended on-site presence.
* Collaborated with both internal and external customers on process and usabilit
y issues and developed unique strategies and productive solutions within the sof
tware solutions.
Registered Nurse
Baylor University Medical Center, Dallas, TX
1995 - 2000
* Staff and Charge positions in a Level 1 Trauma Center.
* IT Liaison for EMR / EDIS research, evaluation and selection of vendor.
* Project Manager for implementation of the MEDHOST Emergency Dept Information S
ystem, including training, on-site and remote support.
* Collaborated with vendor in all aspects, business and clinical.
Registered Nurse, Critical Care RN and Special Projects Assistant
Covenant Lakeside Hospital, Lubbock, TX
1991 - 1995
* Staff and Charge positions in ICU, CCU and ED.
* Preceptor and trainer for advanced equipment and electronic documentation.
* Lead implementation manager and clinical administrator for the EmTek Critical
Care EMR.
* Worked as a monitor technician, phlebotomist, order entry clerk, nursing assis
tant and nursing technician prior to obtaining RN licensure.