MEGHAN A.

MARTELLA
22 Glacier Dr. * Berlin Borough, NJ 08009 * 609.923.0706 * mm93b90a@westpo
st.net
SENIOR ADMINISTRATIVE ASSISTANT
~ Administrative Excellence in Fast-Paced, Demanding Environments ~
Dedicated professional with over 15 years of administrative experience. Demonstr
ate strong planning, project management and interpersonal skills with the abilit
y to act independently and develop contingency plans for any eventuality. Proven
ability and willingness to go "above and beyond" to ensure administrative excel
lence and deliver improved efficiencies.
* Maintain high degree of organization in fast-paced environment requiring abili
ty to respond quickly to requests.
* Fast learner with demonstrated initiative and dedication to the achievement of
organizational goals.
* Proven ability to manage multiple projects/tasks and surpass expectations by m
eeting aggressive deadlines.
* Superior oral and written communications skills. Type 75 w.p.m. Skilled in pr
oofreading, editing, and finalizing written material.
* Computer skills: Proficient in Microsoft Word, Excel, and PowerPoint.

PROFESSIONAL EXPERIENCE
THE MCINTYRE Group INSURANCE BROKERS AND CONSULTANTS * Cherry Hill, NJ
Aug 2008 - Present
ADMINISTRATIVE ASSISTANT
* Work closely with two Account Executives; one who is the Vice President of the
company.
* Keep expense logs and makes reservations for travel, lodging and meals.
* Prepare presentations for clients at the time of their renewal of insurance.
* Prepare and issue Certificates of Insurance for clients.
* Prepare and issue Auto ID Cards for clients.
* Enter data and save all the insurance policies received for clients.
FREEDOM MORTGAGE SERVICES * Mt. Laurel, NJ
Feb 2008 - May -2009
Mortgage Closer
Recruited to company based on knowledge from previous positions, specifically Su
perior Mortgage Services.

COUNTRYWIDE MORTGAGE * Marlton, NJ Sep 2007 - Jan 2008

Mortgage Closer
* Made an immediate impact on the sales force by completing training early and i
mmediately putting knowledge to work.
SUPERIOR MORTGAGE SERVICES * Hammonton, NJ Apr 2003 - Sep 2007
Mortgage Closer
Primary responsibility involved preparing all necessary closing documents for Co
nventional, FHA, and VA loans. Closed loans in several states for the 4 top-prod
ucing branch offices.
* Demonstrated utmost professionalism in dealing with customers, employees, and
supervisors.
* Structured office environment by establishing and communicating policies and p
rocedures and organizing company files.
* Scheduled and coordinated closings with attorneys and title companies to meet
customer service expectations.
* Ensured timely closings by assisting Loan Officers to ensure loan applications
were filled out completely and assisted with processing and underwriting in gat
hering necessary documents needed to prepare loans for closing.
* Worked closely with post closing and compliance unit to correct document defic
iencies including identifying Truth-In-Lending errors, APRs and finance charges,
Mortgage and Note errors, etc.

Selected Accomplishments:
* Used motivational methods and training techniques to train Mortgage Closers in
other branches, resulting in compliant and timely closings.
* Played a key role in improving productivity levels 20% by assisting Sales Mana
ger in their effort to drive business.
* Improved efficiency levels 85% to 98% which increased monthly loan closings to
70 units from 55. Serviced a complement of 50 loan officers while averaging 70
loan closings per month for over $15M in volume per month.
VARALLO, INC. * Philadelphia, PA
Sep 2001 -
Sep 2003
FORTE & ASSOCIATES * Philadelphia, PA
Sep1996 - Sep 2001
Court Reporter
* Documented, proofread, edited, and finalized written documents for the City of
Philadelphia Council meetings.
* Transcribed depositions for a network of law firms in Pennsylvania and New Jer
sey and put in booklet form for attorneys.
EQUITY ONE MORTGAGE SERVICES * Philadelphia, PA
Jun 1990 - Sep 1996
Mortgage Loan Processor / Coordinator
* Performed all administrative and clerical duties for the Manager of the Mortga
ge lending department.
EDUCATION
Cittone Institute * Mt. Laurel, NJ * Certificate in Court Reporting