Barbara Grogan

1013 Stewart Lane NE

Glen Burnie, MD 21060
410-768-7765 Home 410-446-1312 Cell
bg955ec2@westpost.net

SUMMARY: Administrative and clerical duties; Payroll; Human

Resources; Marketing
EXPERIENCE:
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ENTAA CARE, GLEN BURNIE, MD 21060
2004 a" 2009
ADMINISTRATION/HR
Summary of responsibilities: Assisted outside accountants for month
end and year end; Assisted department heads, as required; Researched
and prepared census reports. Planned and oversaw all company events;
Oversaw operational maintenance and signage needs for corporate
office and five additional satellite offices; Maintained and
coordinated repairs and purchasing of office equipment for six
offices; Composed correspondence as needed; Oversaw wireless phone
contracts for physicians and management; Inventory of fixed assets
for six offices; Added Payroll and HR duties in 2005; HR (maintained
all personnel files, issued and tracked uniforms, badges and keys);
Recruiting for 6 locations: Worked with department and location
managers regarding staffing requests. Created recruitment ads and
researched recruitment markets. Benefits (Health, Dental, Life and
Disability Insurance, 401K, Profit Sharing); Unemployment filings;
Workman's Compensation; FMLA; Cobra; Marketing projects; Scheduled
outside practice meetings for Physicians, Administrator and staff;
Scheduled and supervised CPR certification training for all
personnel; Preparation and set up for monthly general staff meetings;
HIPPA and OSHA training; Scheduled and tracked Continuing Education
for Physicians; Various other duties.

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BETHESDA ENGRAVERS, BALTIMORE, MD (COMPANY WENT OUT OF BUSINESS)
2002 a" 2004
ADMINISTRATIVE ASSISTANT/CUSTOMER SERVICE
Summary of responsibilities: Assisted very high profile clients of
stationery (engraved, thermograph and lithograph); Processed
quotations, assisted clients with designs and formats; Processed
orders; purchased materials; Coordinated the job with typesetting,
production and shipping departments; Tracked deliveries; Processed
daily sales reports; Administrative duties as required.
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JESCO, BALTIMORE, MD (COMPANY WENT OUT OF BUSINESS)
1989 a" 2002
ADMINISTRATIVE ASSISTANT/OFFICE MANAGER
Hired as a Cost Accountant in 1989. Began developing relationships
with current customers and eventually added new accounts. In 1995,
increased responsibilities to include Customer Service and by 1997
became Administrative/Customer Service Manager; Managed at least 90%
of all corporate accounts; Accounts Receivable (Peachtree Accounting
System) processed orders and tracked until delivery; Assisted with
estimating and purchasing of raw materials. Duties also included
Sales/Service; Secretarial; Heavily involved in purchasing, packing
and relocating two other companies (one local and one in Detroit
Michigan); Product development and marketing, credit collections,
inventory, planned and coordinated company events and served as a
liaison between customers and the production department; Various
other duties.
Served as a member of the JESCO Management/Strategic Planning Team
from 1997 a" 2002.