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AMANDA BALLARD

518 Meadow Mist Way


Odenton, MD 21113
540.287.8484
ab9aff76@westpost.net

_~ Dedicated Manager of Projects and Operations eager to contribute


exceptional talents in business and financial analysis, process
improvements, and team-building toward supporting a dynamic
organization in optimizing bottom-line performance. ~ _

QUALIFICATIONS PROFILE
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Possess active Top Secret Clearance and excellent academic
credentials.
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PMP and ITIL Certified
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Methodical and focused problem solver with a solid reputation for
integrity, relationship-building skills, and commitment to quality
control and client satisfaction.
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Foster and maintain collaborative relationships at all levels
throughout an organization.
*
Exceptional blend of planning, organizational, decision-making, and
critical thinking skills.
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Proficiency in project leadership, forecasting, personnel
leadership, and contract administration.
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Analyze, create and execute administrative, financial, and
operational policies and procedures to eliminate redundancy, elevate
productivity and profitability, streamline processes, and control
costs.
*
Sharp blend of vendor relations, communication, and interpersonal
skills.
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Extremely versatile; quickly adapt to new roles, responsibilities,
software, and environments.
*
Advanced skills in using Microsoft Project application.
PROFESSIONAL EXPERIENCE

Confidential Company, Arlington/Vienna, VA, 2010 to Present


DELIVERY AND OPERATIONS MANAGER-PROGRAM AND PROJECTS
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Proactively analyze and continually enhance operational systems,
processes and policies in support of DISA COREnet mission.
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Strengthened management reporting, information flow and management,
and organizational planning.
*
Leverage impressive leadership talents to drive financial planning
and management, systems development and administration, and controls
critical to optimizing program success.
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Meticulously prepare purchase requests and reconcile invoice
submissions for subcontractors and partners.
*
Extreme familiarity with government contracting provisions and work
closely with Contracting Officer Representative (COR) to ensure
adherence to contract deliverables.
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Streamlined program workbook concept through full automation and
immediate reporting.
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Mentor, coach and educate personnel in project planning, management,
and methodology.
Symantec Corporation, Alexandria/Herndon, VA, 2006 to 2010
SENIOR CONSULTING PROJECT MANAGER, FEDERAL _(2008 TO 2010)_
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Spearheaded all project management (PM) activities for up to 45
short-term and 20 long-term initiatives, successfully ensuring
on-time delivery and stringent adherence to defined scope, budget,
client expectations, and corporate standards.
*
Administered contracts and negotiated terms for all engagements
involving subcontractors/partners.
*
Applied dynamic communication skills toward seamlessly functioning
as consulting liaison and escalation manager between customer, sales
and support.
*
Supported and expedited engagements by providing innovative concepts
and ideas (PM Playbook) for process improvements.
*
Minimized and swiftly responded to problems through proficiency in
planning, estimating, and clarifying expectations.

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Amanda Ballard ~ Page 2 of 2
_PROFESSIONAL EXPERIENCE CONTINUED _

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Conducted pre-engagement/alignment calls spanning environment
planning, media and licensing readiness, scope and logistics
management, and processing of security/engagement documentation.
SENIOR PROJECT SPECIALIST, COMMERCIAL AND FEDERAL _(2007 TO 2008)_
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Exercised outstanding contract management expertise to evaluate and
verify terms and pricing, analyze project scope and resource
requirements, identify candidates, and review applicant credentials
to determine qualifications and suitability for projects.
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Played a major role in devising a national staffing model, and
proactively streamlined policies and procedures for national
residency program.
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Steered final closeout for all contracts, administered various
subcontracts such as T Honor's Day Achievement Award_
COMPUTER SKILLS
Microsoft Office Suite (Excel, Access, PowerPoint, Word and Project)