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628 NW 99 TERRACE, CORAL SPRINGS, FL 33071 ? H: 954-227-0949 C: 954-636-0841 ? E
MAIL: caa10ac4@westpost.net

Operations executive with twenty plus years of management experience based upon
consistent success in achieving revenue, cost, productivity and delivery goals.
Able to guide and lead highly skilled, cross-functional teams in the design, dev
elopment and launch of effective solutions and processes; aimed to improve opera
ting efficiency. I have held major P&L responsibilities, supervised service and
distribution operations, overseen automation, expense control, continuous qualit
y improvement, customer service, and profitability initiatives for a variety of
business ventures.

* materials management
* logistics
* purchasing
* inventory control
* demand forecasting
* cost/benefit analysis
* master scheduling
* process improvement
* quality assurance
* financial management
* P&L responsibility
* ROI analysis
* budgeting/cost control
* warehousing automation
* vendor negotiations
* supply chain management
* personnel supervision
* team leadership

ADVANCED POWER TECHNOLOGIES, LLC - A 27M national Certified Electrical Contracto
r specializing in all areas of Design, Installation and Maintenance for the Ligh
ting, Electrical and Signage specialty fields.
Director of Purchasing & Administrative Operations:
7/2006 - Present
Promoted to hold full responsibility to oversee core business and operational de
velopment functions, (e.g. purchasing, $13M, material control, facilities, stand
ard operating processes, procedures and corporate training). Centralized purcha
sing, automated service dispatch operations and directed implementation of new b
usiness operating software for purchasing and service operation divisions. Updat
e and maintain asset subsidiary ledgers and registers to insure proper costing,
depreciation calculations and tracking of assets. Challenged to work with depart
ment leads to develop and implement revised Standard Operating Procedures, and b
est practice policies across the organization.
* Strong negotiator and businessperson, able to forge solid relationships with v
endors; reduced material parts costs by 25 percent, annually, $3.25M.
* Reduced inventory surplus by 24 percent by implementing demand based forecasti
ng and identifying inventory turns.
* Increased revenue by $ 650K annually through implementation of manufacturer wa
rranty processing procedure covering both warranty replacement parts and labor c
* Reduced cellular data and voice costs by $12K monthly, $144K annually.
South Florida-National Branch/ Project Manager:
2/2004 - 7/2006
Held broad responsibility that included P&L accountability, strategic planning,
business development, service levels, forecasting, material control and fleet op
erations; for an electrical lighting and signage service provider. While challe
nged to drive business growth to meet budgeted sales forecasts within the region
* Redefined Dispatch service areas, increasing daily service call capacities - i
mproved monthly gross revenue by 46 percent, $124K per month, over six month spa
* Achieved 10% increase in gross margin for out-sourcing national service operat
ions by partnering with sub-contractors to develop set material and labor rates.
* Implemented operational infrastructure for successful launch of Georgia Servic
e Branch. Created necessary business plans, including timelines and ROI schedule
s, as well as production and sales forecast models and projections.
* Provided project management for national $3.5M External Lighting Level upgrade
project for major banking financial institutions.

EAST COAST MECHANICAL, LANTANA, FL $20M air conditioning retailer and provider o
f extended Home Warranty & Service Contracts.
Director of Service Operations:
2002 - 2004
Supervised staff of 125 people and directed service technician operations, custo
mer service, fleet, material control and permit departments.
* Formulated daily service call capacities and identified technician job skills,
decreasing labor costs by $540K annually. Reduced overtime hours/dollars by an
average of 38 percent per month, while increasing productivity by 15 percent.
* Collaborated with technical management team to develop and implement technicia
n quality training programs, reducing return service calls by 20 percent from pr
ior year, for a cost saving of $262K in operating overhead annually.
* Formulated annual expenditure budgets, as well as in-depth business plans, inc
luding implementation and ROI timelines.
SERVICE AMERICA, INC. Pompano Beach, FL. $40M air conditioning and home applianc
e retailer and leading provider of Home Warranty & Service Contracts.
Operations Manager:
1998 - 2002
Directed Branch Operations for $40M home appliance retailer and leading provider
of Home Warranty & Service Contracts. Supervised the Purchasing, Accounting/Fin
ance, Scheduling/Dispatch, Fleet Transport; along with Facility Maintenance, Key
Account Management, Building Security, and Safety departments; with P&L respons
ibility of $15.3M. Team Lead in the design, development and launch of JD Edwards
XP business operating software within the material control and service operatio
ns divisions.
* Consolidated 3 satellite branch distribution centers into one central distribu
tion facility. Maintained an open line of communication, fostering employee loy
alty and maintained full operations during transitional period. Handled operatio
nal implementation, oversaw training, construction and relocation timelines and
transfer of all products. Resulted in a cost savings of $1.8M annually.
AEC CORP. (d.b.a. Jerry Bassin Distributors), Coral Springs, FL Alliance Entert
ainment Corp. (AEC) distributes music and video items -- CDs, videos, DVDs, game
s, and related products -- to home entertainment retailers including Best Buy, B
arnes and Noble, and Hastings Entertainment with annual sales of $450M.
Director of Warehouse Operations:
1997 - 1998
Recruited, trained and motivated a staff of 350 people to achieve 75% increase i
n out bound order processing, (e.g. order processing, receiving, shipping and in
ventory control).
* Automated distribution network using WMS, RF technology, mechanized sorting, a
nd "Wave-Batch" Order Picking.
* Closed/consolidated Bethel, CT, distribution center into the Coral Springs fac
ility that achieved $20M savings annually.
* Restructured procedures and work schedules, reduced payroll by 30 percent ($28
0K) while increasing throughput by 42 percent ($6.7M) on an average monthly.
Director of Warehouse Operations/Branch Operations Manager:
1993 - 1997
* Managed distribution facility encompassing 100K, sq. ft., 2,500 daily customer
orders, 170,000 SKU's, an account base of 2,500 customers, and a staff of 500 e
* Controlled an annual expense budget of $22M and a revenue budget of $204M.
* Provided liaison to corporate in regards to AP, AR, Domestic/International Sal
es, Finance and HR.


* Completed 78 credits towards B.S. in Business Administration, Sacred Heart Uni
versity, Fairfield, CT
* Microsoft XP Professional (Microsoft Office - 2007 - Excel, Outlook, PowerPoin
t, Word, MS Project & Visio), AS400, JDE One World/XP, MRP, Varnet, Warehouse Ma
nagement Software, Automated Service-MAS 200, Data Basics-Sam Pro Software and m
ultiple Internet/web management programs and search tools, and PDA software
References & Additional Professional Background Information Provided Upon Reques