Qualifications

Project Manager/Business Analyst with a strong technical background. Ability to

apply extensive technology skills to critically analyze business processes and
problems, enabling innovative and effective solutions. Excellent communication
and interpersonal skills combined with strong attention to detail. A proven and
effective leader. Hard worker who is unafraid to take on new challenges and re
sponsibilities. Works effectively with stakeholders, development teams and uppe
r management. Exceptionally fast learner with specialized training and experien
ce in Identity Management, specifically Oracle Identity Manager (7.x and 9.x).
Experience
Barclays Capital Sept 2008-Present
* AIM (Account and Identity Management) BA
Documented high-level functional specs for major projects including detailed int
eractive storyboards for web-based consoles. Worked with our development, BA an
d test teams to enforce stricter SDLC best practices.
* AIM Application Automation and Migration Lead
Managed the workflow migration from the legacy access request system (GSP) into
the AIM system for over 200 applications. Principal liaison between the GSP and
AIM Development teams for workflow analysis and conversion. Single point of co
ntact for all application on-boarding involving automated provisioning processes
.
* Total Access Control (TAC) Team Lead
Manager of TAC team during Barclays Capital integration. Delivered a number of
business-critical projects under compressed deadlines. Led Information Securit
y efforts to segregate TAC workflows from non-Barclays Capital entities. Worked
with internal and external audit teams to recertify legacy access.
Lehman Brothers 2004-Sept 2008
* TAC Lead BA, Operations and Project Management Lead March- Sept 2008
Responsible for enhancement requests, bug reports and prioritizing new projects.
Designated, single point of contact for business stakeholder (Information Secur
ity). Maintained the team's project plan and bug tracking system. Developed an
aggregated tracking system for group status meetings and upward reporting. Coo
rdinated global scheduling between US and India teams (approximately 10 develope
rs). Designed and developed several major initiatives including an application r
ecertification process that significantly decreased production support issues.
* TAC - BA for new projects 2006-Present
Coordinated and documented new project proposals. Designed and developed severa
l major initiatives including a transparency dashboard for end users, significan
tly decreasing support questions by over 30 man-hours/month.
* TAC - Head of Application Integration and support September 2004-2007
Responsible for integrating new applications into TAC. Streamlined and signific
antly improved the on-boarding process rate from 5 applications per month to 30
applications per month. Extensive knowledge of Oracle Identity Manager v7 and v
9. Single point of contact for support escalations and liaison to TAC Support t
eam.
* TAC - Application Integration Summer Internship 2003
Created SQL/Server DTS packages to match user accounts between target systems an
d TAC.
Barclays Capital Summer internship 2002
* Data/voice communications
Developed automation scripts for combining data from various file formats to inp
ut into a proprietary database. Enhanced automated data entry by creating ODBC
links to backend Sybase database via Microsoft Access. Constructed query proce
sses to feed data from Excel through to Sybase database, changing a time consumi
ng manual process into an efficient automated process.
Created web-based status report system for the Data/Voice Communications team.
Technical Skills
Applications
Oracle Identity Manager 7.x, 9.x * Microsoft Access * Microsoft Word * Microsoft
 Excel * Microsoft PowerPoint * Microsoft SharePoint * Adobe Captivate * Adobe P
hotoshop * Adobe Premiere
Programming Languages
SQL * JavaScript * Java * JSP
Operating Systems
OSX * Windows Vista/2003/XP/2000
Education
BA, Middlebury College - Middlebury, Vermont
Major: Joint Computer Science and Mathematics
Minor: Psychology