LOUIS A MASCELLI

55 NOBLEHURST AVENUE
PITTSFIELD, MASSACHUSETTS 01201
CELL 617-225-2026 HOME 413-499-5930

EMAIL: LMASCELLI@NYCAP.RR.COM

LOUIS A. MASCELLI

Mr. Mascelli is a creative and imaginative problem solver,

especially in the areas of business and information strategy and
business system architecture. He has proficient knowledge and skills
in programming language tools and project management across the life
cycle and within phases; has much experience in specification
methods, and in various design and analysis methods; knowledgeable in
database concepts, in particular in normalization techniques, in
structured analysis in object orientation and in client/server
architecture. He has worked in assignments involving process project
management and business/ delivery interaction. His many years of IT
experience include banking financial systems and applications
development, with a wide range of responsibilities in information
strategy, project management, consulting and application development
strategies. His interest prior to CSG, lie in effective project
management of systems, the architectural design and development
within the WEB, client/server and mainframe paradigms, in managing
design and development techniques that exploit and automate
enterprise wide (ERP) processes and procedures in various platforms
and environments. He currently works as Data Analyst at CSG-Albany,
in support efforts for NYSNCON NYESH New Construction Application,
and the HPwES Low Income Application.

SPECIALIZED PROFESSIONAL COMPETENCE

PROJECT MANAGEMENT: Implement client/server architecture (data and

processes) for a 529 Education Program, includes: Test Plan
Development, Contingency Planning of Business Processes, Visual Basic
Programming, Tool Assessment, Vendor Compliance, Supply Chain
Management, Test Methodology, and Environmental Engineering.
QUALITY ASSURANCE: Software Quality Techniques; Configuration and
Scripting with Mercury Loadrunner and Winrunner;
Maintenance/Maintainability Assessment.
CRM developed and implemented Sales Force Automation (SFA) with
required interfaces to applications.
 DATABASE MANAGEMENT: Application Development with Large Scale
Database Management Systems, DB2 and Oracle Designer, PC Based ACCESS
7.0, with VBA; Lotus NOTES GroupWare.
STRATEGY PLANNING: Mgmt Consulting, Information Engineering,
Strategic Planning, Business Systems Analysis, Software Selection.
SYSTEMS ARCHITECTURE: Conceptual systems services and components
following IBM's SAA/CUA architecture, AS400, IBM mainframe/ RS6000
IWS, Client/Server Application Design.
SOFTWARE ENGINEERING: Structured Analysis, Design and Programming;
Use of CASE Tools and Techniques, such as Rational UNIFY, IEF,
Knowledge ware, JRP GUIs
INSURANCE AGENT: Licensed in Commonwealth of Mass as Life Insurance
and Health Insurance Agent, thru February, 2009.

PROFESSIONAL EXPERIENCE SUMMARY:

(SEPTEMBER, 2008-PRESENT); CSG-ALBANY, ALBANY, NY: Data Analyst.

*
Responsible for application support using Oracle and SQL queries.
*
Responsible for: 1. NYSNCON NYESH Application. 2. HPwES Low Income
Application. 3. Diagnosing system problems and recommending
solutions.

2006-2008 STATE STREET BANK, BOSTON, MA: Business Analyst, and

Quality Assurance UAT coordinator.
*
Seasoned QA/Business Analyst who has had previous experience with
functional testing of Financial applications
*
Responsible for white box testing, database testing using Oracle and
SQL queries.
*
Responsible for: 1. Analysis and management of standard testing
methodology. 2. Managing the execution of multiple complex test
plans. 3. Diagnosing system problems and recommending solutions.

2003-2005 MELLON BANK, EVERETT, MA: GCM Check Processing, Vice

President and Senior Manager:
 *
Managed over fifty FTEs, with a budget of over $3.5 million in Check
Processing Operations at Everett Site.
*
Managed, supported, and provided detail assistance in User
Acceptance Test Plans for CPCS software conversions.
*
Developed Contingency Planning Backup procedures for DNC convention
in Boston in 2004.
*
Provide ongoing support to the CPCS development team by tracking and
resolving issues throughout the project.

1989-2003 LAM ASSOCIATES, LTD, CAMBRIDGE, MA: Worked in a consulting

corporation, with one to fifteen individuals employed depending on
size of consulting contracts, and project requirements. Clients
included American Express, Brown Brothers Harriman STATE STREET
GLOBAL ADVISORS, BOSTON, MA. Information Architect, Project Manager,
Business Analyst, and Quality Assurance UAT coordinator.
*
Lead business requirements gathering to define 529 Education
requirements
*
Implemented system for the 529 Education Projects, by teaming with
developers, and database specialists, to interface multiple external
applications with primary recordkeeping application on client/server
platform.
*
Designed, managed, and implemented quality assurance process for the
installation, user acceptance (UAT) and implementation of financial
services application system, with emphasis placed on impact of
organizational change.
*
Work with the QA Business and Development Users, to ensure that
systems functionality met user requirements
*
Participated in all quality assurance test management process,
including use of Mercury Win runner.

(NOVEMBER, 1999-APRIL, 2000); GENUITY (GTEI), BURLINGTON, MA.

Business Systems Analyst.
*
Analytical review and redesign of GTEI Sales Automation project for
Quote to Generate Order.
 *
Developed and implemented Sales Force Automation (SFA) software and
interfacing with other business applications
*
Facilitated process redesign and data modeling techniques in use of
Baan Software Configurator.
*
Identified functional requirements for prototypes for CRM and Sales
Automation project, using object oriented methodologies and tools,
within a WEB based architecture.

(JULY, 1999-NOVEMBER, 1999); IBM/LOTUS, CAMBRIDGE, MA. Project

Manager, Y2K Specialist.
*
Managed two to four individuals in the dissemination of Y2K
requirements throughout Lotus Worldwide.
*
Developed single database for viewing and update of Lotus IS Capital
Equipment World Wide, Asset and configuration management of hardware
and software inventory at Lotus.
*
Developed PC based user databases for project tracking in ACCESS
7.0.
*
Facilitated business partner integration by working with Project
Leaders to develop Y2K Project Plans that reflected business risk,
business requirements and maintained business performance
requirements as a result.

(JANUARY, 1999-JUNE, 1999); STATE STREET BANK, BOSTON, MA. Project

Manager, Y2K Specialist.
*
Managed Business Contingency Planning and Y2K Test Plan development
at Insurance Services of State Street Bank.
*
Designed, managed, and implemented a quality assurance process for
the installation, user acceptance (UAT) and implementation of
insurance services application system, with emphasis placed on impact
of operational change.
*
Worked with project managers and business users to develop Y2K
project plans that reflected and impacted business applications.
 (MAY, 1998-DECEMBER, 1998); CITIZENS FINANCIAL GROUP, PROVIDENCE,
RI. Project management of Y2K projects.
*
Develop Test Methodology for Y2K Compliance at Citizens Financial
Group.
*
Project management of Y2K projects at Citizens Financial Group,
working with Project managers and business users.
*
Designed and implemented quality assurance process for the user
acceptance (UAT) and implementation of banking and financial services
application systems, with emphasis placed on impact of organizational
and operational change.

(OCTOBER, 1997-JUNE, 1998); STATE STREET BANK, QUINCY, MA. Y2K

Specialist, Quality Assurance Consultant.
*
Designed Structure for Business Systems Y2K test plans for
GPS/Deposit Operations area of State Street Bank.
*
Managed three individuals in participating in the data analysis of
business rules that govern data relationships among various financial
and banking applications at State Street Deposits Operations.
*
Designed and implemented quality assurance process for the user
acceptance (UAT) and implementation of banking and financial services
application systems, with emphasis placed on impact of organizational
and operational change.

(JUNE, 1996-OCTOBER, 1997); FIDELITY INVESTMENTS, MERRIMACK, NH.

Project Management.
*
Define and execute test plans, and facilitate business partner
integration
*
Provided assistance in Test/2000 group in the YEAR/2000 project at
Fidelity Investments, including testing methodology, configuration
management and software factory concepts
*
Leveraged use of CASE tools, and automatic processes to translate
code and retrofit Y2K requirements
*
 Develop tools to automate testing process and ensure better quality,
integrity and performance of software changes.

(JANUARY, 1996-MAY, 1996); BROWN BROTHERS HARRIMAN INVESTMENT BANK,

BOSTON, MA. Systems Analyst, Performance.
*
Involved in IE/IEF System Cycle phases in the GTPS Client/Server
environment at Brown Brothers Harriman Investment Bank, using latest
CASE tools, available in the market.
*
Consulted with several systems software vendors to define functional
and operational requirements in developing multi-platform integrated
software solutions.
*
Developed guidelines for performance measurement and management of
GTPS transactions, to ensure thru puts of less than 0.5 -1.0 second
for online processing.

(MAY, 1993-DECEMBER, 1996); CITIZENS FINANCIAL GROUP, PROVIDENCE,

RI. Project Manager, Conversion and Acquisitions.
*
As conversion project manager, project lead overseeing 7-15
individuals, responsible for major conversion efforts at Citizens
Financial Group ($12 Billion), Providence, RI. US Subsidiary of the
Royal Bank of Scotland, Edinburgh
*
In addition to core banking applications of deposits and loans, and
CIF some of the converted systems included Citizens Lockbox and G/L
Accounts Payable, Accounts Receivables and Billing Systems, which
were converted from Client/Server environment to an MVS application,
CA's FCS system.
*
Determined project purpose, scope and cost/benefits.
*
Developed an ongoing Conversion Strategy for Citizens Financial
Group by integrating business requirements and technology concepts
when acquiring multiple banks and banking applications.
*
Directed and participated in user interviews, analysis of operations
workflows to identify automation opportunities
*
Translated business requirements to detailed functional
specifications.
*
 Participated and coordinated in conjunction with Project Managers
each of the major conversions.

(JANUARY, 1992-APRIL, 1993); BANK OF BOSTON, BOSTON, MA. Systems

Analyst, Programming Analyst.
*
Lead consultant with IBM in conversion activities at Bank of Boston
*
Analyze business processes and identify opportunities for
improvements
*
Write and review system requirements and specifications
*
Participated in user interviews and analysis of operations to
enhance productivity.
*
Translated business requirements to detailed functional
specifications
*
Participated in data analysis and data relationship definitions
*
Manage and code these requirements using Assembler, COBOL, and
MVS/JCL in an IBM Mainframe environment.

(JANUARY, 1991-DECEMBER, 1991); RIYADH BANK, SAUDI ARABIA,

Information Strategist, with Deloitte Touch Consulting.
*
Developed Information Strategic Plan (ISP) and Tactical Plan (ISTP)
for major banking institutions, including Riyadh Bank ($14 Billion),
spending over nine months in Riyadh, Saudi Arabia, international bank
in Middle East.
*
Introduced techniques in use of me /S expenditures per volumes in
measuring MIS performance.

(MAY, 1990-DECEMBER, 1990); MASS MUTUAL INSURANCE, SPRINGFIELD, MA.

Architect, Performance Management.
*
Utilize RATIONALE Unify approach in developing business requirements
*
 Provided IE/IEF performance improvements in IEF/DB2 for this major
insurance client.
*
Participated in Client/Server Application Design, using IEF for the
Client/Server CASE tool.
*
Developed Performance Management guidelines, and worked with project
and application managers to roll this methodology out to IT
individuals and business users.
*
As a result, the Horizon Transactions Project was able to deliver
transactions online within 1-2 seconds, as opposed to 15-20 seconds.

(JANUARY, 1989-MAY, 1990); AMERICAN EXPRESS, PHOENIX, AZ. Architect,

UAT, Training, CASE Tool Developer.
*
Participated in Client/Server Application Design, using IEF for the
Client/Server CASE tool, at American Express.
*
Information Architect: Designed and implemented application code,
configuration management and automation of Client/server test
component change methodology
*
Participated in the conceptual design and physical implementation of
the Common Services component of major systems architecture for
American Express. Developed, designed, and implemented the
specifications of the user interface component, integrating TI
Information Engineering Facility (IEF) CASE tool into SAA/CUA
architecture. Conceptual design interface for MVS environment with
RS/6000 (AIX) workstations using Client/Server concepts.
*
Conducted world wide application demonstrations sessions,
Participated in the rollout of this methodology in Arizona, NY, and
Brighton, England.

1985-1989 KPMG PEAT MARWICK, Boston, MA: Project Manager, Financial

Institutions Systems Consulting, responsible for managing, the
planning, conversion, development, and implementation of banking and
financial systems. Coordinated evaluation of in-house versus outside
service selection process for financial services clients. Software
Development on AS400 platform, using COBOL and RPG, and Jack Henry
Financial Applications. Spearheaded the selection process for
financial application systems [Deposits, Lending, General
Ledger/Billing], including software acceptance testing.
 PRIOR EXPERIENCE:
FLEET (SHAWMUT) BANK CORPORATION ($13.5 Billion), Boston, MA: AVP,
Project Manager: Conversion and Implementation. Managed, selected,
recruited, and trained the key personal for various financial
conversion projects. Designed and developed long range implementation
and conversion plan to successfully incorporate new vendor software.
Instrumental in development of Acceptance Test Plan to test major
integrated software system.
PNC BANK ($37 Billion), Scranton, PA: Project Manager for the
development and implementation of an IMS/DC/DB On-line Consumer Loans
software application system.
BANK OF NEW YORK ($42.5 Billion), NYC, NY: Systems Analyst,
responsible for check processing with CPCS, IMS Deposit applications
[DDA, NOW, SAV] and Customer Information [CIF].
WESTERN ELECTRIC (AT Tandem NON STOP; DEC VAX 11/780, 8200 thru 8500
series, MicroVAX II, IBM Net Finiy, and Mac G3-G4.
WEB DEVELOPMENT: Developer; Assist in the development of online
features, on Web site, responsibilities include building dynamic,
interactive, database-driven Web features, investigating new Web
technologies, and assisting in the improvement of existing
development and maintenance methods, use of PHP, Mysql, Apache
Server, JavaScript, and HTML.
CRM/ERP TOOLS: Design methodology for Baan/Aurum Front Office Sales
Automation System, use of Baan Modeler, and Baan Configuration, from
client/server architecture to WEB based architecture. Aurum DB Sync,
OLAP reporting tool, BRIO Query data modeling and report writing.
CASE DESIGN AND METHODS Design methodologies include Information
Engineering (IE) and Yourdon, with use of CASE Tools from Texas
Instruments (IEF M/F and Composer), Rationale UNIFY approach, and
Oracle Designer/2000. Architecture work done within IBM's System
Application Architecture (SAA). M/F utilities include SAS, Comp
Ware's File Aid.
OBJECT ORIENTED ANALYSIS PTECH methodology, ONTOS OODBMS, use of
Visual Basic for Applications (VBA).

ACADEMIC BACKGROUND:

MBA CANDIDATE FINANCE New York University Graduate Business School

1977, New York, NY
BS ELECTRICAL ENGINEERING University of Pennsylvania, 1970
BA ART HISTORY Philadelphia, PA
ADVANCED TRAINING ICCP, Chicago, IL, Certificate of Data Processing
[CDP],
COURSES IN PROJECT MANAGEMENT, ORGANIZATIONAL CHANGE,
 Courses in Mastering Oracle 8I SQL, PL/SQL, Essentials of Oracle 8I
DBA
Courses in Life and Health Insurance for Commonwealth of Mass.
FACULTY AFFILIATIONS Lecturer, instructor of business EDP courses at
Wentworth
Institute [Boston, MA] and Boston University [Boston, MA]
REFERENCES

The following individuals may be contacted with reference to our

capabilities, experiences, and the specific contributions we made to
their companies' information systems projects:

American Express ($110 Billion)

Phoenix, AZ
602-548-5177
Omar Effendi
Director
Brown Brothers Harriman
Boston, MA
617-772-2103
William Sheehan
Director
Citizens Bank ($16 Billion)
Providence, RI
401-456-7558
Ms Donna Tirrell
Ms Colleen Fontana
Patricia Chamberlain
AVP, Special Projects Coordinator
Vice President
Projects Manager
Fidelity Investments
Merrimack, NH
603-791-5929
John Lovell
Mgr., Environmental Engineering Group, Fidelity/2000 EEE Team
Ipswich Savings Bank ($110M)
Ipswich, MA
508-356-2971
Ms Jane Beaupre
Vice President,
Retail Banking
KPMG Peat Marwick (Big 6)
Boston, MA
617-723-7700
John W Stone
John J Doyle, Jr
Partner, Mgmt Consulting
Partner, Banking
MDP Associates
Quincy, MA
617-328-7739
Michael Panaro, Sr
President
Mass Mutual Insurance ($70B)
Springfield, MA
413-788-8411 X2656
Ms. Candice Kasai
First Vice President, Information Systems Development
Mellon Bank ($14 Billion)
Everett, MA
617-382-4404
Donald Doucette
Exec Vice President,
Mellon Global Cash Management
Management Strategies
Boston, MA
617-482-3262
Mac Clark
President
State Street Bank GPS
North Quincy, MA
617-985-8630
Susan Sobel Downs
Senior Vice President, Operations

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