OBJECTIVE

Manage 403(b) plan as plan administrator for institution or hospital. Over thre
e years experience.
EMPLOYMENT
PAYOUTS PROCESSING SPECIALIST
SUNGARD SYSTEMS SERVICE BUREAU
3 plus years of experience in analysis of 403(b) accounts. Processing of survi
vor, direct transfer, external and internal rollovers, lump sum payments to part
icipants in the TIAA-CREF system. Analysis of tax rules and plan rules in order
to facilitate payment request to participants.
REMITTANCE PROCESSING SPECIALIST II FEBRUARY 2007 TO MARCH 2010
Sungard Systems Service Bureau Birmingham, Alabama
3 plus years of experience in analyzing and processing 403(b) accounts for TIAA-
CREF institutions. Maintenance of database for all processors daily processing.
Analysis of month end reports and accumulation of data for month end processin
g to the Department Manager. Adjustment support for corrections of errors by pr
ocessors. Enrollment processing for new applications from Institutions.
APPLICATION SUPPORT OCT
OBER 2005 - FEBRUARY 2007
Hubbard Systems
Birmingham, Alabama
Support for collection software to clients in 50 states. Daily helpdesk support
in accounting and software execution support for clients who use the proprietar
y software to collect consumer debt nationwide. Resolving accounting questions a
s presented and software execution training.
IT HELPDESK SUPPORT APRIL 2001 - SEPTEMBER 2005
Wachovia and Southtrust Banks Homewood, Alabama
Daily software and equipment support on back office helpdesk for in house cowork
ers that supported over 5,000 employees. Resolving software questions and probl
ems on multiple systems or obtaining pertinent data on the software or equipment
problem and sending it to the relevant department for dispatching onsite suppor
t... Due to merger of Southtrust with Wachovia, the operations for Southtrust
were eliminated in Birmingham.
IT CONSULTANT SEPTEMBER 1999 - APRIL 2001
Intellimark Services Birmingham, Alabama
On contract to clients for onsite helpdesk support and software support. Suppor
ted various company systems and software.
PROSTAFF CONSULTANT MARCH 1999 - SEPTEMBER 1999
Birmingham, Alabama
On Contract to clients for technical and accounting support
STAFF ACCOUNTANT AUGUST 1997 - NOVEMBER 1998
McDonald Investment Company Birmingham, Alabama
Responsible for general ledger monthly accruals for cable and radio division. R
esponsible for sales tax reporting.
SENIOR ACCOUNTING ASSISTANT JUNE 1994 - AUGUST 1997
Sonat Services Inc Birmingham, Alabama
Responsible for monthly tax accrual calculations for 4 subsidiaries of Sonat Inc
. Responsible for monthly reporting for sales and use taxes for multiple state
and counties.
EDUCATION
BACHELOR OF SCIENCE BUSINESS YEARS ATTENDED (1983 - 1988)
University of Alabama at Birmingham Birm
ingham, Alabama

MicroSoft Certified Professional 1999

New Horizons
SKILLS
* 20 years Accounting experience
* 10 years Information Technology experience
* Microsoft Office, Omni, EXP AG, internet research and various other softwares
* 6 years Help Desk support