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DIANA ARCHER

100 Alcott Place Apt. 10E 914-844-9891


Bronx, NY 10475 dab6adfc@westpost.net

SUMMARY
Senior Benefits Administrator/Manager with extensive experience in all aspects o
f HR benefits. Possess solid background and knowledge of all health and welfare
benefits throughout the United States and Canada and working knowledge of inter
national benefits plans. Expertise in multi-state and federal compliance laws.
Proven track record of process improvement, report analysis, cost containment an
d customer service in the multi-location manufacturing, education and insurance
industries.
Areas of Expertise:
* HRIS Conversions * Employee Orientations
* Process Improvements * Compliance Training
* Report Analysis * COBRA

PROFESSIONAL EXPERIENCE
CENVEO INC, Stamford, CT 4/10 - Present
(Cenveo, Inc. is the third largest graphics communication company in North Ameri
ca. The Company is a leading provider of print and visual communications, with o
ne-stop services from design through fulfillment, $3B+ revenues and 7,500 union
and non-union multi-state employees.)
Corporate Benefits Manager
Independent contract position reporting to the Sr. Director of HR and Benefits,
manage escalated issues related to health and welfare and retirement benefits fo
r US based employees by coordinating with vendors and field HR Managers.
* Act point of contact for all Health and Welfare providers and field HR manager
s to resolve procedural inconsistencies within benefit plans and establish more
efficient processes.
* Coordinate with external auditors and consultants to research and determine th
e validity of pension, 401(k) and 5500 data.
* Work with ADP management to resolve HRIS data issues that impact employee pay,
census and file feed transmittals as well as formulate ongoing strategies to im
prove end user support.
* Project manage, research, compile reports and work with applicable department
managers to consolidate newly acquired companies into the Cenveo benefit plans.
* Act as point person for all escalated benefit issues from employees, field HR
managers, Internal Revenue Service, Centers for Medicare and Medicaid Services a
nd state agencies.
* Review and update all SPD's and benefits related communications to ensure fede
ral and state regulatory compliance.
RAVAGO HOLDINGS AMERICA, Norwalk, CT 3/08 - 8/09
(Muehlstein Division. Global leader in distribution and manufacturing of industr
ial grade plastics, $3B+ revenues and 1,000 employees across multiple global loc
ations.)
Benefits Administrator
Reporting to the Human Resource Manager, managed all aspects of health and welfa
re benefits, 401(k), EAP and COBRA for 1000 US, Canadian and Latin American empl
oyees.
* Ensured benefits and in-house procedures complied with all local, state and fe
deral legal requirements through rigorous audit procedures that reduced reportin
g errors.
* Maintained and ensured the accuracy of eligibility, benefits enrollments, sala
ry increases, position changes and payroll deduction information for all benefit
plans in the HRIS system.
* Acted as a liaison between Health and Welfare providers and employees to resol
ve claims and contractual issues.
* Continually evaluated benefit plan designs and formulated solutions (clarifyin
g summary plan descriptions). Led meetings with benefits brokers and account man
agers to create solutions.

TEACH FOR AMERICA, New York, NY 7/07 - 3/08


(Not for profit company that trains and provides teachers to underserved rural a
nd urban school districts.)
Director of Benefits and Administration
Independent contract position reporting to the Managing Director of Human Resour
ces with responsibilities for managing a staff of 3 HR professionals. Administe
red all benefit programs, including health and welfare benefits, paid time off,
and retirement programs for 1000+ employees.
* Ensured compliance with all local, federal and state mandated benefits includi
ng but not limited to FMLA, COBRA, Worker's Compensation and state disability pr
ograms.
* Compiled benefit budgets by coordinating with finance, accounting and planning
analysis teams.
* Created company-wide benefit communications and ensured all materials were cur
rent.
* Facilitated weekly new hire benefits orientations and exit interviews.
POMCO GROUP, Elmsford, NY 4/06 - 7/07
(A privately owned third party benefits administrator that supplied back end ser
vices for union and non-union companies with limited human resource departments.
)
Benefits Account Manager
Reporting to Vice President of Client Services, served as internal point of cont
act for clients' HR managers. Monitored clients' benefit plans, recommended imp
roved benefit plan designs and directed the internal administration of the clien
ts' health and welfare plans.
* Reviewed benefit plans and coordinated with internal departments to ensure all
plans complied with state and federal legal statutes. Apprised clients of new
regulations affecting their benefit plans.
* Provided direction, feedback and supervision to Account Administrators to ensu
re that plan design deficiencies and/or claim processing inefficiencies were ide
ntified and corrected.
* Led client renewal meetings and plan implementations including benefit informa
tion sessions to educate members.
* Monitored plan activity through the use of various weekly and monthly reports
to assess the financial health of each plan, communicated results and made recom
mendations to clients.
PACE UNIVERSITY, Briarcliff Manor, NY 12/02 - 4/06
(Renowned private educational university that provided bachelors, masters and Ph
D education and training.)
University Benefits Representative
Reporting to the Assistant Director of Benefits, provided advice and guidance fo
r health and welfare benefits to 3,000+ (union and non-union) employees as well
as administered university's short and long term disability plans, worker's comp
ensation, FMLA, COBRA and flexible spending accounts and 403b Plan.
* Supervised the day-to-day workflow of the HR department Benefits Assistant and
student aides.
* Drafted new benefits manuals and improved existing documents to ensure accurat
e communication to plan participants. Researched, benchmarked and recommendatio
ns to enhance work life benefits.
* Monitored and ensured benefit plans complied with state and federal laws.
* Facilitated benefit orientations and benefit "road shows" for new and existing
employees as well as retirement sessions for eligible retirees.
EDUCATION
MS in Psychological Counseling, Pace University, NY
BA in Psychology, University of Rochester, NY
New York State Insurance License
Currently working on SPHR Certification Projected date, 2010
SOFTWARE SKILLS AND KNOWLEDGE
Microsoft Office Products (Word, Excel, Access, PowerPoint)
Taleo, ADP Employease/HRB, ADP PayX, ADP Enterprise

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