Dr. GAYLORD REAGAN, Ph. D.

703-619-1537
greagan@attglobal.net
Current active DoD top secret security clearance (SCI assessment underway)
Summary
Strong track record of providing timely, cost-effective change management, train
ing, communication, and organizational development services to support technolog
y implementation projects in customer organizations. The ideal opportunity will
be in a team environment where I can utilize my cross-functional skills in leade
rship, strategy development, problem identification/resolution, project manageme
nt, and consulting to make a significant contribution.
Experience
2010 to Present: TASC, Lorton, VA
Technical Project Manager, TASC A&AS support to Defense Threat Reduction Agency
* Design and implement process improvement projects for Task Order Managers; pro
vide contract re-compete input
* Implement continuous process improvement using CMMI, 6 Sigma, Lean, system eng
ineering, and change management.
* Designed /implemented annual DTRA-RD climate survey; facilitate RD senior lead
ership retreats; draft executive board charter
* Draft technical material as requested (risk management plan format, program me
trics assessment process model, etc.)
* Currently working with DTRA Business Enterprise to implement their Project Ide
ntification Selection Workshop that will help
DTRA-RD "transform business processes and culture into a more integrated and c
ollaborative environment"
* Completed certification training in INCOSE system engineering; currently in si
x sigma black belt training program
2005 to 2010: Northrop Grumman, Information Technology Sector, Defense Group, B
ellevue, NE & Lorton, VA
Project Manager & Planner, Defense Threat Reduction Agency, CB contract
* Provide program integration A&AS services to support DTRA/CB S&T. Co-lead DTRA
element BRAC move to Eglin AFB
* Proposal Red Team member for EVMS on E-2D Advanced Hawkeye Integrated Training
System - Aircrew
* Led team redesigning monthly form collection activity report statistics for pr
ime+subs. Met all time & resource goals
* Provide short-term support to non-CB portions of NGIT DTRA contract within fir
m time lines & resource limits
* Site received Defense Group President's Award for Customer Service. Supervised
up to 14 professional personnel
* Led team writing comm. plan, drafting & editing, publishing pieces to support
corporate ShareCenter upgrade project
* Designed/implemented OD & change management+values projects for DTRA corporate
& NGIT contract teams
* Wrote "Earned Value Management Implementation Readiness Assessment" (EVMIRA) +
support materials
* Completed training in Earned Value Management; Phases 1 & 2 of the DTRA Acquis
ition & Program Management course;
and, Lean/Six Sigma Green Belt certification. In six sigma black belt, and sys
tem engineering certification processes.
Manager of Change Management, Organizational Development, Learning and Developme
nt, & Communication Lead in support of corporate knowledge management program ro
llout
* Led five teams within change management SG (comms, website, training, org tran
sformation, summit conference)
* Wrote comm. plan and articles for corporate KM communication and marketing tea
m. Led 2 marketing planning teams
* Led team designing, developing and implementing corporate KM website - later m
igrated to portal environment
* Wrote "Know1NG" course for presentation to new senior NGC managers (module in
corporate LEAD1NG course)
* Managed project schedules, facilitated meetings, wrote corporate organization
transition and transformation plans
* Led team designing and implementing online program assessment process for annu
al KM Summit planning team
* Member of numerous steering groups (portal, search & taxonomy, information arc
hitecture, KM leaders)
1986 to 2005: Nine Colleges, and Reagan Consulting, Omaha, NE
Adjunct Professor
* Taught organizational development; introduction to marketing; organizational b
ehavior; introduction to business;
personal finance; business communications; career strategies; principles of ma
rketing; psychology of human relations;
introduction to human relations; human resource administration; management sys
tems; current issues in
healthcare management; and marketing management
* Taught at graduate and undergraduate levels using classroom, online, cable TV,
high-tech, and off-campus formats
Management Training & Organizational Development Consultant
* Operated freelance consulting firm specializing in assessing, designing, and p
resenting customized management
training and organizational development projects. Completed over 1,500 project
s involving all levels of organization and
management. Specialized in team building, organizational development, conflict
and change management, and
TQM/SPC/QFD/reengineering. Worked in for-profit and not-for-profit environment
s
* Designed and presented seminars for American Management Association, and Hospi
tal Learning Centers, Inc.
* Developed university-accredited TQM introduction and certification courses for
USAF Strategic Air Command
* Registered training vendor with DoD Central Contractor Registration. Provided
services to range of federal clients.
* Managed project budgets, marketed, maintained schedules, subcontracted service
s, & provided program coordination
1992 to 1993: Weyerhaeuser Paper Company, Omaha, NE
Plant Human Resource Manager
* First HR manager (one-person HR department) in multi-union plant with all new
senior managers
Reagan Page 2/3
* Personally administered exempt salary planning, OSHA, EEO, EAP, ADA, AA, recru
iting, training, newsletter,
employee survey, employee relations, work comp, customer survey, educational a
ssistance, pre-employment
testing, employee involvement, personnel file archives, pre-retirement counsel
ing, and safety program
* Achieved 87% reduction in work comp claims; coordinated reintroduction of plan
t quality plan; implemented ADA and
management assessment project; computerized HR function
* Weyerhaeuser certifications in ADA, employee involvement, and employee surveyi
ng. Completed training in
personnel law. Designed and presented in-plant management development program
1983 to 1986: Bergan Mercy Hospital / Mercy Health System of the Midlands, Omah
a, NE.
Director of Training & Management Development; Designated to be president of MHS
M Educational Foundation
* Managed provision of services to 2,500 employees/5 subsidiaries in 2 states; $
1.5 million combined budget for 8
cost centers, 1 revenue center and 45 FTE staff & subordinate managers; Comput
erized all 9 departments
* $200K save implementing computerized educational assistance tracking. Produced
$300K new revenue
* Work group featured in case study: L. Spencer, Calculating Human Resource Cost
s and Benefits, '86, pp. 158-159
* Wrote first five-year department-level business plan -- model adopted by corpo
rate planning department
* Implemented library media center with online database searching, laser disks,
videotapes, and satellite downlink
* Personally designed, developed, and presented 1,500+ hours of management conti
nuing education programs
* Led task teams implementing management performance evaluation system, career e
nhancement program for non-
management tech specialists, executive bonus system, succession planning, and
manager assessment center
1978 to 1983: Sacred Heart General Hospital Medical Center, Eugene, OR.
Employee Training & Development Manager, and Internal Consultant for Organizatio
nal Development
* Designed and delivered all non-technical training in multi-union regional heal
thcare provider with 1,500 staff members.
* Provided new employee orientation; all OD projects; annual employee attitude s
urvey; all management training and
development; all leadership training programs; safety training; union de-certi
fication.
* Co-designed and co-presented end-user training for organization's first comput
erization project.
* Served as assistant manager of education services department.
Education
Ph. D. Educational Policy & Management, minor in Higher Education Administration
, University of Oregon: GPA: 3.8/4.0. Awarded six yearly graduate fel
lowships. Presented refereed paper at national professional conference.

M. A. American Business History, University of Washington; GPA: 3.8/4.0. Award

ed academic scholarship.
B. A. American Political & Diplomatic History, University of Washington.
Military
* Special Agent, 902d Military Intelligence Group, Ft. McNair, Washington, D. C.
Special agent team chief in Pentagon
Counterintelligence Force. Top Secret clearance. Redesigned security inspectio
n coverage plan for Pentagon building.
* Awarded Army National Defense Service Medal; Good Conduct Medal, three acceler
ated promotions, and Certificate of
Achievement in recognition of "Exceptional leadership ability, outstanding pro
ductivity, supervisory skills, high level of team
morale, and high standards of personal conduct and tact"
Publications
* "Earned Value Management Implementation Readiness Assessment" (EVMIRA), accept
ed for 2008 Annual: Developing
Human Resources, Pfeiffer & Co
* "Organizational Learning, and Knowledge Management Assessment," (OLKMA) 2005 T
raining and Performance Sourcebook,
Active Training, Princeton, NJ.
* "How Does Your Client Empower Others?" Consultant's Big Book of Reproducible S
urveys & Questionnaires, McGraw-Hill,
2003.
* "Communication Style Inventory," (CSI) 2003 Training and Performance Sourceboo
k, Active Training, Princeton, NJ.
* "Are You Ready for Virtual Teams?" 2001 Team & Organization Development Source
book, McGraw-Hill/HRD Press.
* "Have Your Clients Updated Their Job Requirements Recently?" The Consultant's
Toolkit, McGraw-Hill, 2001.
* "KSAB Retooling Assessment" (KSABRT), 2000 Sourcebook, McGraw-Hill/HRD Press.
* "Influence Strategies Inventory," (ISI) 1999 Team & Organization Development S
ourcebook, McGraw-Hill/HRD Press.
* "Cross-Functional Teams Effectiveness Inventory" (CFTEI), 1998 Annual, Jossey-
Bass/Pfeiffer.
* "Manager Empowerment," accepted for publication in 1997 HR Handbook, Vol. 2, H
RD Press.
* "Managers for the 21st Century Inventory," 1997 Annual: Vol. 2, Consulting, Jo
ssey-Bass/Pfeiffer.
* "Teams, United States Style," (TUSS) 1996 Annual, Jossey-Bass/Pfeiffer.
* "Reengineering-Readiness Assessment," (RRA) 1995 Annual: Volume 2, Consulting,
Pfeiffer & Co.
* "Wooden Towers: Using Organizational Reengineering," 1995 Annual: Vol. 2, Cons
ulting, Pfeiffer & Co.
* "Organization Type Inventory," with M. Kets de Vries & D. Miller, 1994 Annual:
Developing Human Resources, Pfeiffer & Co.
* "Strategic Leadership Styles Instrument," (SLSI) 1993 Annual: Developing Human
Resources, Pfeiffer & Co.
* "Total Quality Management Inventory" (TQMI), 1992 Annual: Developing Human Res
ources, Pfeiffer & Co.

Reagan Page 3/3

Recognition

* Society of Industry Leaders (support to Standard & Poor's Vista Research clien
ts)
* Cited by DTRA Chief of Staff for "knowledge, group facilitation, and expertise
in the area of organizational development"
* Cited by NGIT DTRA Program Manager for "dedication to the effort" & providing
"highest level of support to our customer"
* Cited by Northrop Grumman for contribution to corporate knowledge management i
mplementation (ShareCenter & FIND)
* Ad hoc reviewer for Academy of Management Review; and research translator for
Academy of Management Executive
* Conference paper reviewer for Academy of Management, Institute of Behavioral a
nd Applied Management, Association of
Management, and Western Academy of Management
* Former state board member and officer for American Society for Healthcare Educ
ation and Training
* Former board member, officer, and Trainers' Institute faculty member for Amer
ican Society for Training and Development
* Founding president, Nebraska chapter of the Association of Management
* Delivered refereed session paper at annual conference of American Educational
Studies Association
* Featured & pictured in 1/2/94 Omaha World-Herald article: "Consultant Sees Man
agement at a Crossroads"
Personal
* Passed Graduate Student Foreign Language Tests in German (4 years) and French
(2 years). Awards for 35mm photography.
* Member of American Mensa, Triple Nine Society and Intertel. Received Scholasti
c Gold Key award.