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IRIS WATERS

iw7ab5ae@westpost.net
23 Grand Boulevard
Monroe Township, NJ 08831
home: 732-251-7471
cell: 732-801-1724

Experienced company oriented individual whose professional performance has resul


ted in enhancing organizational efficiency with a consistent and verifiable reco
rd of achievement in reducing aging of accounts receivable, and execution of cre
dit and collection policies and procedures
PROFESSIONAL EXPERIENCES
INTERNATIONAL PAPER, Xpedx, Lawrenceville, NJ 2007-2009
COLLECTIONS AND CREDIT MANAGER
* Concentration on maintaining and not exceeding 60 days sales outstanding
* Supervision of two collectors, one cash application clerk, one accounts payab
le clerk
* Successfully achieved integration and transition of customers receivables and
payables data into new computer system
* Evaluate trade references and reports to determine risk factors in extending l
ines of credit to prospective clientele and re-examine for existing customers
* Analyze collection statistics to determine release or retention of orders dail
y, based upon credit status
* Determine accounts to place to collections working directly with attorney or a
gency
* Monitor customers' exposures with weekly analysis of accounts
* Oversee timely issuance of credits, payments on accounts, and applications of
same
* Meet with customers to customize payment plans
CENTRAL LEWMAR, INC., Newark, NJ 2002-2007
CREDIT MANAGER
* Responsible for four divisions' credit and collections approximately $20mm
* Supervised two collectors
* Worked directly with national accounts, (Ikon, Office Depot, Ricoh), and high
volume accounts, (Capitol One, Cenveo, Vonage), bi monthly summary billings
* Visited accounts to resolve chargeback issues due to pricing, shortages, retur
ns
* Successfully developed follow up system and weekly reports to management and s
ales
* Analyzed trade references and reports for new account credit lines
* Constant communication with customer, sales, warehouse, billing, and cash appl
ication
* Coordinated all functions of credit processing from billing through key offs
* Daily communication with sales, customer service, and shipping to coordinate p
ickups
to resolve order discrepancies
SILVERLINE WINDOW, North Brunswick, NJ 2000-2002
CREDIT MANAGER
* Responsible for collections of $20mm
* Supervised four collectors to achieve minimum 75% current receivables
* Submitted weekly reports to management all 45+DSO with detailed
comments
COUNTRY SILK, Dunellen, NJ 1994-2000
CREDIT and OFFICE MANAGER
* Supervised collection calls, billing, and cash application with staff of three
* Direct communication with national accounts, (Dollar Tree, Dollar Store, Just
a Buck)
* Verified accuracy of terms and conditions of sales agreements
* Daily communication with warehouse, sales, and customer regarding releasing of
orders
GENERAL AUTOMOTIVE SPECIALTY, North Brunswick, NJ 1989-1994
ASSISTANT CREDIT MANAGER
* Coordinated daily data with accounting and billing regarding invoices,
credits, and payment applications
* Provided weekly and monthly combined sales and classification reports
* Reviewed new account information to establish credit limits
AREAS OF EXPERTISE
* Skilled negotiator able to effectively communicate and resolve disputes while
maintaining customer loyalty
* Implement and establish credit and collection processes resulting in reduction
of days sales outstanding, percentage past due, and bad debt expense
* Analyze data to establish credit worthiness of customer for the company's best
interest
* Devise follow up procedures to ensure prompt receivables turnover
SOFTWARE SKILLS
SAP Microsoft Office
Counterpoint Excel
Anzio Lotus Notes
Lev5Pro Word Perfect
Lexpro5 Word Star
Tiny Term Microsoft Word

References Furnished Upon Request

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