CAROL A.

KOTOMSKI
1 WOODSEDGE DRIVE a WESTBROOK, CT 06498 a 860.227.2733 a
ckbf2126@westpost.net
PATIENT CARE ENVIRONMENT a HEALTHCARE a CUSTOMER SERVICE

Accomplished professional with demonstrated success and achievements

in multiple environments ranging from medical records and clinical
trials for pharmaceuticals to insurance industry. Pursuing A.S. in
Medical Assisting, complementing B.A. degree to launch healthcare
career.
a Proven ability to consistently contribute and exceed performance
expectations. Combine highly effective intuitive management style with
strong problem-solving skills.
a Outstanding customer service aptitude; easily adapt to changing
organizational requirements.
a Well-organized and adept at multitasking and prioritizing.
Detail-oriented, accurate, and focused.
a Strong verbal and written communication skills. Excellent
interpersonal skills. Trained in active listening.
a Expert trouble-shooting and problem-solving skills with ability
to test and implement solutions.
a Experienced working in team environment as well as working with
minimal supervision.
a Software knowledge includes Microsoft Office Suite including
Word, Excel, Outlook PowerPoint; ACT database, Adobe Suite; internet
savvy.

EDUCATION
A.S., MEDICAL ASSISTING _Goodwin College_, East Hartford, CT
Expected graduation May 2011
_Courses include_: Medical Terminology Diagnostic Procedures
Medical Office Procedures
Pharmacology Billing & Coding GPA 4.0
CERTIFICATE IN CLINICAL DATA MANAGEMENT _University of Connecticut,
_Groton & Storrs, CT 2003
B.A., GENERAL STUDIES _Concentration: _Business Psychology
Sciences GPA 3.4 2001
RELATED PROFESSIONAL EXPERIENCE worked with clinical supply
managers/staff in scientific realms and worldwide distribution plants
to ensure successful outcomes_.
 a Handled key projects simultaneouslya"used PC
skills/spreadsheets to efficiently manage deadlines.
a Coordinated drug shipments and supporting regulatory
documentation in accordance with global regulatory authorities to
investigator sites and drug warehouses.
a Liaised between vendors and variety of internal organizations.
a Interfaced with colleagues from diverse backgrounds around the
world to ensure labeling was accurate and regulation-compliant in
numerous languages.
a Began career as Protocol Review Committee Administrator
(contracted through Advanced Clinical Resources); hired full-time by
Bristol Myers Squibb in 2001.

RECORDS MANAGEMENT SPECIALIST/CLINICAL DATA COORDINATOR _Aerotek &

Manpower__, _Groton, CT 1998-2000
_As Contract Professional, developed broad expertise in records
management and clinical data coordination for Pfizer Global Research
and Lawrence adhered to quality control standards and standard
operating procedures (Pfizer's Clinical Supply Pharmacy).
a Ensured compliance with SOPs, data and record retention, and
quality control (Pfizer's Regulatory Dept.).
a Designed and implemented new information retention systems;
maintained database/performed statistical analysis supporting
Rehabilitative Services Director's study (Lawrence individually
billed $8M- $10M in annual premiums.