BACKGROUND SUMMARY Recent Public Relations graduate of ASU's Walter Cronkite School of Journalism, during which I successfully completed a semester-long PR internship with radio s tation X103.9(formally 103.9 The Edge). Strong customer service experience curre ntly being applied as a Membership Services Specialist at Lifetime Fitness. Natu ral team player with demonstrated leadership and problem solving skills displaye d while a member of a PR team that created a comprehensive PR campaign for the P hoenix Public Library. Took a lead role in the team's plan creation and presenta tion to top management. CPR, First-Aid and passport compliant. WORK EXPERIENCE Membership Services Specialist - Jun. 2010 - Present Lifetime Fitness, Tempe, Arizona Responsible for delivering quality customer service through proactively engaging members/guests and building strong relationships. Assisting members with accoun t maintenance and articulating knowledge of Life Time Fitness products and servi ces. Anticipating member needs and recommending programs, products and services appropriately. Public Relations Intern - Radio - Sep. 2009 - Dec. 2009 X103.9 formally FM 103.9 Edge Radio, Phoenix, Arizona Became the face of the radio station by communicating with listeners and musicia ns - Promoted the station as well as concerts, movies and other local events sponso red by the station. - Assisted in the production of a major concert series and was the stations inte rface to various artists - Wrote and released press releases on behalf of the station to generate coverag e in key local media - Responsible for implementation of stations High School Music Series program - Manned stations promotional booth at major concerts to promote positive listen er awareness/acceptance - Participated and contributed to the process of choosing new music to feature o n the station Contributing Columnist - Jan. 2008 - May 2008 The Arizona Republic, Gilbert, Arizona Collaborated with editor to successfully cover the town of Gilbert. Researched a nd wrote human interest stories while conducting interviews and taking photos in support of the process of publishing articles. - Authored 6 published articles in the Gilbert Community Section - Successfully worked under tight deadlines - never missing a deliverable date - Effectively interviewed subjects for the articles and worked comfortably with minimal supervision EDUCATION B.A., Public Relations - May 2010 Arizona State University-Walter Cronkite School of Journalism, Tempe, Arizona - GPA: 3.3, Major GPA: 3.5. - Dean's List - Member, Public Relations Student Society of America (PRSSA) RELATED ACTIVITIES Team Member, PRevolution 8/2009-12/2009. Created a new young adult chapter progr am for the Friends of the Phoenix Public Library as part of ASU's public relatio ns capstone course. - Created new relaunch PR campaign for the Friends of the Phoenix Public Library - Gained valuable experience in effectively implementing multi-tasking skills in a team-oriente environment - Created professionally-bound study/proposal and made formal presentation of fi ndings to management