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FRANKLIN GYAN

2287 Silver Maple Circle


Ellenwood, GA 30294
fgc0c2a6@westpost.net
404.849.6059

SENIOR SALES REPRESENTATIVE


~ Over 9 years of success - consistently one of the company's best in sales ~
Skilled at all levels of the Consultative/Solution Selling process; particularly
strong in closing the sale and building rapport and long-term relationships wit
h customers. Tenacious hunter with the proven ability to build/grow a territory,
penetrate new markets and build market share. Track record of creating award-wi
nning territories. Proven ability cultivating and maintaining long-term client r
elationships to grow revenue. Highly effective time manager with excellent organ
izational and follow-through abilities. Well-developed persuasive and communicat
ion skills; able to interact with individuals at all levels. Technically astute,
can easily learn new product lines, highly technical data, and design specifica
tions.

AREAS OF EXPERTISE INCLUDE:


===========================
* Territory & Account Management
* Consultative Solution Selling
* Customer Relationship Management
* Business Development
* Strategic and Critical Thinking Skills
* Customer Service
* Expanding Sales Opportunities
* Time & Resource Management
* Presentation & Negotiation Skills
* Team Building & Leadership

PROFESSIONAL EXPERIENCE
=======================
PRODUCT SPECIALIST, HOME THEATER
BRANDSMART USA - DORAVILLE, GA - FEB 2005 - PRESENT
* Able to quickly develop rapport with customers and effectively communicate how
product features are superior to competitor offerings. Routinely employed cross
-department team strategies to ensure customer satisfaction.
* Selected to train and mentor newly hired sales representatives in the departme
nt.
> Awarded Salesman of the Year two consecutive years, and ranked #1 (out of 12)
in total sales, customer service, and warranties.
> Increased sales 40% and decreased returns 52% by upselling and providing excep
tional customer service.
> Grew customer base by 45% within the past two years.
> Sold the most warranty packages in the department in the last two years.

MARKETING EXECUTIVE
OSONS CHEMIST - ACCRA, GHANA - SEP 2001 - NOV 2004
* Marketed and distributed a diverse portfolio of pharmaceutical and medical pro
ducts such as antibiotics, contraceptives, surgical products, and pain relievers
. Supervised 12 sales representatives.
* Cultivated and developed business relationships with key accounts including ho
spitals, physician offices, medical clinics, and retail drug stores.
> Developed and submitted a proposal to the Food and Drugs Board, winning the ri
ght to import and distribute selected products.
> Won the rights to distribute Janssen medicines and skin care supplies, as well
as Ciron private label drugs.
> Increased sales 50% through effective product promotion, advertising, while mo
nitoring competitors in the marketplace.

INTERN
GHANA EXPORT PROMOTION COUNCIL - ACCRA, GHANA - MAR 2001 - SEP 2001
* Provided guidance and documentation process for exporters, and helped exporter
s to get loans for their business through the Export Development and Investment
Fund Bill, EDIF - Bill.
> Member of team that drafted the Export Development and Investment Fund that dr
ove exports and helped expand the Ghana economy.

EDUCATION
=========
Institute of Commercial Management, (ICM), Ringwood England
Advanced Diploma in Marketing and Shipping