Paula Monzolino

101 Maple Street South

Lake Grove, New York 11755
(631) 418-4113 pmc19de8@westpost.net
Objective: To obtain a position of increasing responsibility utilizing my skill
s and experience while offering opportunities for professional development and p
ersonal growth.
Work Experience:
5/2006 - Present City Letter Carrier US Postal Service
Medford, New York
Accepting responsibility for the sorting and di
stributing of the
general publics mail. An extremely physical po
sition.
10/2001 - 5/2006 Senior Travel Counselor Liberty Travel
Sayvi
lle, New York
Responsible for the timely, accurate and profes
sional customer
service reputation that came along wi
th the company name.
Main objective of the position was to
establish a client base for
the company and assist their travel n
eeds. Worked in a supervisory capaci
ty and continuously met or exceeded my
individual goals.
4/1997 - 9/2001 Travel Agency Director Trade Circel Travel
Miami, Florida
Responsible for total functioning of
agency business.
Duties included overseeing accountin
g, sales, marketing and
overall customer service. Acquired
new corporate accounts
for agency. Increased sales to six f
igures per month.
9/1992 - 3/1997 Reservations Manager Governor Hotel
Miami beach, Florida
Responsibilities included increasin
g the number of reservations while adding a more personal touc
h to the daily flow of incoming guests. Train and inform the front
desk personnel. In charge of sourcing new convention business
and maintaining files for general reservations, groups and
special events.
5/1986 - 9/1992 Executive Sales Manager Alitalia Airlines
New York, New York
Promoted and marketed airlines pro
ducts and services to existing and potential
clients. Developed sales goals and
associated operating budget. Expanded group department
and implemented the development of new tour brochure.
Education:
9/1983 - 5/1987 SUNY Farmingdale Bachelors Degree Farmi
ngdale, NY
9/1981 - 5/1983 Suffolk Community College Associates Degree Farmingville
, NY

Additional Information:
I have successfully sold and serviced accounts in highly competitive markets. I
effectively determined day to day business requirements for precise decision mak
ing and optimum effectivemess. I have met all specifications and deadlines for a
ny opportunity given to me in any position that I previously held. I created and
initiated innovative adaptations to new and existing business situations to est
ablish, achieve and surpass goals. I can work effectively on an independent basi
s or as part of a team in fast paced, high pressure conditions. I can effectivel
y communicate with customer clientele and stimulate excellent customer relations
to new and repeat business.