LINDA YOQUELET

6932 Winters Road, Fort Wayne, IN 46809; (260) 747-5334; lyc50546@westpost.net

KEY QUALIFICATIONS
Administrative Assistant: Interview and screen prospective sales associates, mai
ntain associate
partner's appointment calendar, perform computer operations, and serve as
liaison between underwriting and producer on insurance and financial services
products.
Sales: Insurance and financial service products, business telephone systems,
Cellular One and Sprint Services, and Radio Shack products.
Telecommunications: Highly knowledgeable in all phases of new installation, upgr
ades,
maintenance, and programming of business telephone and voicemail
systems.
Continuing Education: Administrative Assistant
Licenses & Certificates: Insurance licenses in Life, Accident and Health. Certif
icates in Long Term
Care and Long Term Care Partnership Program. Series 6 and 63 Licensed.
PROFESSIONAL WORK EXPERIENCE
West Point Financial Group, LLC, Fort Wayne, IN
Financial Services Professional/Administrative Assistant, 2009 - Present
* Provide administrative assistance to an associate partner. Assist in completio
n and documentation
of new cases. Work with underwriting to facilitate processing. Maintain partner'
s calendar. Generate
Excel spreadsheet of the company's 25 producers' weekly sales activity. Intervie
w candidates for
sales associate positions.
* Call on area businesses to promote the company's product lines. Licensed to se
ll term and whole
life, disability, fixed and variable annuities, long term care, and mutual funds
.
AFLAC, Columbus, GA
Sales Associate, 2008 - 2009
Van Ausdall & Farrar, Fort Wayne, IN
Telecommunications Field Service Engineer, 1999 - 2007
* Designed, maintained, and serviced a wide variety of telephone systems includi
ng voice, data, cellular,
and wireless.
* Worked in close association with sales personnel to evaluate proposed business
telephone systems.
Reviewed blueprints and equipment, visited installation site, approved plans or
made recommendations
for modifications ensuring customer's needs were met.
* Interacted with purchasing, monitored status of incoming equipment, requisitio
ned from warehouse,
and staged all equipment and associated supplies needed to complete the project.
* Coordinated arrangements for installation including communication with equipme
nt installers, central
office personnel, phone companies, vendors, and owner's consultant. Participated
in management,
technician, and sales meetings to plan installation/service schedules.
* Checked lines and interfaced with central office personnel to adjust programmi
ng and circuits.
Conducted installation tests.
* Assisted Systems Administrator in planning time tables for project phases and
with programming
systems. Developed quotes to establish projections of required time, cost, perso
nnel, and equipment
resources. Maintained time records for accurate allocation to each project for b
illing purposes.
* Maintained contact with customers during installation and maintenance.
* Installed and programmed Norstar Companion wireless handsets. Installed Norsta
r Modular ICS with
Flash or NAM 4.0 voicemail and Toshiba and NEC phone systems and voicemail.
L. H. Stamping, Fort Wayne, IN
Quality Control Inspector, 1997 - 1999
* Inspected parts in process and completed quality inspection reports. Ensured c
ompliance with SPC on critical dimensions. Utilized View SPC software and Synerg
yGold 4.0 (Zonetec SPC software). Operated calipers, micrometers, comparator, go
-no-go gauges and toolscope.
ADDITIONAL EXPERIENCE
Telecommunications Technician, Custom Communications, 1995 - 1997
Sales Associate, Radio Shack, Fort Wayne, IN and Clearwater, FL, 1991 - 1993
Customer Service Representative, Tel-Tech, Inc., Indianapolis, IN, 1992
Cable Splicer, Housley Communications, Clearwater, FL, 1987 - 1991
Contract Cable Splicer, Walter C. Pytlarz, Nationwide, 1978 - 1991
Electronic Key Systems Installer, Executone of Austin, Inc., Austin, TX, 1983 -
1985
TELECOMMUNICATIONS CERTIFICATIONS
TIA CTP (Convergence Technology Professional), 2005; CompTIA Network+, 2006
Toshiba Strata DK 424, Strata CIX 3.1, NEC Electra Elite IPK, 2006
Toshiba TCTE (Toshiba Convergence Technology Expert), 2006
ISDN PRI Basic for CTX and Strata DK 424, 2005
Active Voice Repartee for Windows 2000, Toshiba Strategy IVP8 and iES32, Teleco
Perfect Voice
Professional Tis 16, NEC Elitemail FMS/VMS Voicemail Systems, 2002
TESTING EQUIPMENT PROFICIENCY
Wirescope for testing Category 5e and Fiber Optic cabling
EDUCATION AND TRAINING
Penn Foster, Scranton, PA
Administrative Assistant, June 2010 - Present
PC Repair and Networking Fundamentals, Diploma, 2008
United Insurance Educators, Inc., Eatonville, WA
Certificate of Completion, Indiana 8 Hour Long Term Care, 2009
Indiana Department of Insurance, Indianapolis, IN
Certificate of Completion, Indiana Long Term Care Partnership Program, 2009
Thomson Education Direct, Scranton, PA
Telecommunications Technician, Diploma, 2003
Executrain of Indianapolis
CCNA Bootcamp, February 2008
Fort Wayne Community Schools
Computer Troubleshooting and Repair, 2.1 CEU and A+ Certification Test Prep, 2.1
CEU, 2002
Hubble Premise Wiring
Installer Training Program Certificate, 1995
Spliceco, Arlington, TX
Certificate in Fiber Optic Fusion Splicing
LICENSES
State of Indiana, Licensed Life, Accident & Health Insurance Agent, 2008
Ohio Department of Insurance, Life, Accident, & Health Insurance Agent, 2009
Texas Department of Insurance, General Lines, Life, Accident, Health and HMO, 20
10
Financial Industry Regulatory Authority, Series 6, 2010
North American Securities Administrators Association, Series 63, 2010