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ALBERT C. BURDGE, JR.

76 Hope Road
Blairstown, NJ 07825 Mobile: (908) 307-8467
abc882ca@westpost.net

EXPERIENCE
HESS OIL CORPORATION NEWTON, NJ
Manager
January 2006 - Present
a Supervise and coordinate all employee activities at the site, including: recru
iting, training, scheduling, ongoing motivation, performance reviews, discipline
& career planning; provide employees all resources & training necessary to deli
ver best-in-class customer service
a Develop sales goals and targets; meet or exceed P&L objectives including sales
, margin, inventory shrinkage, payroll & controllable operating expenses
a Balance books daily using designated software to ensure proper accounting of a
ll purchases, sales and inventory levels;
a Manage all day-to-day vendor relationships to determine optimal: a) assortment
of products, b) pricing of products, c) display of products, and d) inventory o
f products; aggressively manage inventory levels to ensure adequate levels of st
ock are on hand (i.e. shelves are fully stocked)
a Evaluate daily store operations to: a) identify opportunities for improvement,
b) identify potential areas of risk, and c) determine best practice learning th
at can be shared with other site managers;
a Develop marketing strategies and programs to improve customer count and drive
higher conversion rate with existing customers the goal being to consistently d
eliver best-in-class customer experience ;
a Maintain fuel pumps & other station related equipment ;
a Provide General Manager regular updates on operational issues associated with
the site.

WALMART STORES INC. NEW JERSEY STORES


Assistant Manager
November 1999 a" August 2005
a Maximize the sales and profitability of the consumable products division inclu
ding: health & beauty aids, cosmetics, paper goods & chemicals, pets & expanded
foods;
a Maximize sales and profitability through the efficient execution of company pr
ograms;
a Implement loss prevention, risk control, and quality assurance procedures;
a Manage inventory and shrinkage;
a Maintain pricing and inventory integrity;
a Establish and manage processes for purchasing and stocking high quality invent
ory;
a Supervise hourly merchandise managers;
a Manage scheduling and staffing;
a Complete all company training including but not limited to on-the-job, paper,
satellite broadcast, and computer-based learning;
a Following and enforcing all applicable company, local, state, and federal guid
elines including the managing and selling of tobacco, and other sales restricted
merchandise.
a Interview, hire, train, mentor, coach, and evaluate performance of hourly asso
ciates and hourly supervisors.
a Know and understand all job responsibilities within the store.
a Communicate with store manager and district manager on a regular basis, to ens
ure quality work atmosphere and product.

WEISS MARKETS
NEW TON, NJ
Assistant Store Manager
July 1998 a" April 1999
a Ensure quality customer service through friendly communications
a Guarantee quick, efficient and accurate assistance;
a Maximize sales and profitability;
a Implement loss prevention, risk control, and quality assurance procedures;
a Manage inventory and shrinkage;
a Maintain inventory integrity;
a Manage scheduling and staffing, including interviewing of new candidates.
JP FOOD SERVICE
ALLENTOWN, PA
Marketing Associate
February 1997 a" November 1997
a Territory included northern New Jersey;
a Generate revenues by maintaining key client relationships and adding new clien
ts;
a Promote food product line sales and distribution, and cross-sales into new pro
duct lines;
a Developed relationships by cold calling and providing demonstrations;
a Managed contract negotiations.
SYSCO FOODSERVICES OF VIRGINIA
HARRISONBURG, VA
Marketing Associate
January 1995 a" February 1997
Responsible for the credit management and collection of customer balances who ar
e compensated on a commission basis. A successful Marketing Associate required
tenacity in a highly competitive and fast-paced sales world. Organizational and
people skills are imperative.
a Territory included south-western, West Virginia;
a Relationship building sales;
a Strong communication and interpersonal skills;
a Excellent problem-solving and decision-making skills;
a Excellent organizational and time-management skills;
a Advanced & basic math skills;
a Strong computer skills.
PYA/MONARCH
SALEM, VA
District Sales Representative
October 1990 - January 1995
a Generate revenues by maintaining key client relationships and adding new clien
ts;
a Promote food product line sales and distribution, and cross-sales into new pro
duct lines;
a Developed relationships by cold calling and providing demonstrations;
a Managed contract negotiations;
a Excellent Customer service Skills (internal / external) customers;
a Excellent oral and written communication skills;
a Strong organizational and time management skills, as well as strong computer s
kills;
a Awarded salesman of the year in 1993.
KRISCH HOTELS INC. /AMERICAN MOTOR INNS, INC.
ROANOKE, VA
General Manager: February 1982 a" September 1990
March 1979 a" January 1981
Superior management skills including: People Management, Planning, Customer Ser
vice, Developing Budgets, Quality Focus, Results Driven, Self-Motivated, Profess
ionalism, Process Improvement, General Public Relations and Verbal Communication
skills.
a Implement human resource strategies by determining accountabilities; communica
ting and enforcing values, policies, and procedures; implementing recruitment, s
election, orientation, training, coaching, counselling, disciplinary, and commun
ication programs; planning, monitoring, appraising, and reviewing job contributi
ons; planning and reviewing compensation strategies.
a Developed hotel organizational strategies by contributing information, analysi
s, and recommendations to strategy teams; establishing functional objectives in
line with organizational objectives.
a Established hotel operational strategies by evaluating trends; establishing cr
itical measurements; determining production, productivity, quality, and customer
-service strategies; designing systems; accumulating resources; resolving proble
ms; implementing change.
a Developed hotel financial strategies by estimating, forecasting, and anticipat
ing requirements, trends and variances; aligning monetary resources; developing
action plans; measuring and analyzing results; initiating corrective actions; mi
nimizing the impact of market variances.
a Promoted the hotel by developing and implementing advertising and publicity pr
ograms; deciding the type of patronage to be solicited; speaking to community an
d business groups; sponsoring special events at the hotel.
a Improved quality results by studying, evaluating, and re-designing processes;
implementing changes.
a Updated job knowledge by participating in educational opportunities; reading p
rofessional publications; maintaining personal networks; participating in profes
sional organizations.
RAMADA INN
SPARTANSBURG, SC
General Manager
January 1981 a" February 1982
a Managed and established hotel operational strategies;
a Developed hotel financial strategies by estimating, forecasting, and anticipat
ing requirements;
a Responsible for hiring new personnel and determining accountabilities; communi
cating and enforcing values, policies, and procedures; implementing recruitment,
selection, orientation, training, coaching, counselling, disciplinary, and comm
unication programs; planning, monitoring, appraising, and reviewing job contribu
tions; planning and reviewing compensation strategies.
a Promoted the hotel by developing and implementing advertising and publicity pr
ograms;
a Improved quality results by studying, evaluating, and re-designing processes;
implementing changes.

Assistant Manager PITTSBURGH, PA


February 1978 a" March 1979
a Support General Manager in all hotel operations;
a Develop and implement procedures to provide for high quality customer experien
ce;
a Ensured the hotel

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