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ADMINISTRATIVE SUPPORT

HEALTHCARE OPERATIONS
ACCOUNTING SUPPORT ~ GROUP FACILITATION ~ CONFLICT RESOLUTION ~ VISION AND STRAT
EGIC PLANNING ~ PROGRAM AND POLICY DEVELOPMENT ~ CLIENT ASSISTANCE ~ DATA ANALYS
IS ~ REPORTING AND DOCUMENTATION ~ OFFICE ADMINISTRATION

QUALIFICATIONS PROFILE
Conscientious, highly motivated, and intuitive administrative professional, in p
ursuit of advancing career within the healthcare industry. Exemplify remarkable
expertise in medical administration, including data processing and maintenance,
records compilation, and interpretation of financial data. Powered with extensiv
e knowledge and astute skills in administrative as well as clerical processes an
d systems. Possess articulate oral and high quality of written communication, in
terpersonal, time management, and listening skills. Highly flexible to execute t
asks within fast-paced environments, regardless of interchanging priorities and
objectives.
EDUCATION
Bachelor of Science in Healthcare Management
Concentration in Community Health/Healthcare Advocacy
New York University, New York, NY ~ 2004-2007
Dean’s List: 2004, 2006 ~ Scholarship Grant: 2004-2007
Associate of Applied Science in Health Administration
New York University, New York, NY ~ 2000-2003
Dean’s List: 2002 ~ Scholarship Grant: 2000-2003
PROFESSIONAL EXPERIENCE
EXECUTIVE ASSISTANT TO THE MEDICAL DIRECTOR AND CHIEF MEDICAL OFFICER
PROGRAM COORDINATOR, HEMATOLOGY/ ONCOLOGY FELLOWSHIP PROGRAM
APTIUM ONCOLOGY (BETH ISRAEL COMPREHENSIVE CANCER CENTER/ST VINCENT’S COMPREHENSIVE
CANCER CENTER), NY, NEW YORK Sep 2003-Present

- Provide expert oversight to regular and systematic operations of the Hem


atology and Oncology Fellowship Program; assure that the program comply with the
ACGME and NYMC guidelines and regulations.
- Functions as the program coordinator in performing chief functions, such
as enforcing program policies and procedures.
- Appoint timely engagements and convenient schedules for guest speakers d
uring CME conferences, process honorariums, and expense reports.
- Handle the tracking, recording, and timekeeping of scheduled payroll pro
cedures.
- Function as primary point of contact between the chief medical officer,
company executives, and external entities from outside organizations.
- Organize schedules of travel appointments as well as expense reports.
- Review, organize, and revise curriculum vitae’s for physicians as well as th
e formal manuscripts for publication purposes.
- Ensure immediate and proactive participations during managerial meetings
, conferences, and assemblies through developing time-efficient strategies and s
treamlining internal department procedures.
- Prioritize and delegate staff functions in the absence of the appointed
supervisor.
- Reorganize the secretarial handbook for coordinating the physicians’ schedul
es and commencing new staff training.
- Prepare and process purchase orders for supplying office equipment.
INTERNSHIP, DEPARTMENT OF QUALITY ASSURANCE AND PATIENT SAFETY
SAINT VINCENT’S CATHOLIC MEDICAL CENTERS, MANHATTAN, NY SEP 2006-DEC 2006

- Enforced quality management and performance improvement tactics in curre


nt healthcare environment; managed compensation for improved employee performanc
e, accreditation, and conformity to OSHA requirements.
- Formulated and integrated strategic problem solving approaches in coordi
nating with multi-disciplinary teams within the organization.
- Conducted staff interviews for potential changes with the established po
licies and procedures.
- Participated and completed two performance improvement projects.
SUPERVISOR, RELEASE OF INFORMATION UNIT, CLINICAL INFORMATION CENTER
MEMORIAL SLOAN KETTERING CANCER CENTER, NEW YORK CITY, NY JAN 2001-SEP 200
3

- Managed and organized the entire crucial processes of the Department of


Information; performed troubleshooting as necessary and updated the database sys
tem to maintain continuous operative reports.
- Adhered to HIPAA’s guidelines regarding medical records; coordinated on-site
reviews for IPRO/DOH auditors; and assisted the Legal Affairs Department with s
ubpoena cases.
- Performed primary procedures for consolidation, compilation, and submiss
ion of monthly account payables and account receivables.
- Conducted annual performance appraisals in addition to enforcing discipl
inary actions. Coordinated vacation requests and timekeeping.
- Distributed and monitored the daily workflow of incoming requests as wel
l as staff productivity reports on a monthly basis.
- Performed essential supervisory functions, including staff interview, tr
aining commencement, and direct oversight.
DATA ACQUISITION COORDINATOR, CLINICAL INFORMATION CENTER
MEMORIAL SLOAN KETTERING CANCER CENTER, NEW YORK CITY, NY JAN 2000- SEP 20
01

- Rendered direct supervision to a total of eight paramedical experts.


- Performed quality assurance assessments on transcribed discharge summari
es and operative reports.
- Held accountable for overall quality and completeness of clinical docume
ntation.
- Participated proactively in open medical records review.
PRIOR CAREER EXPERIENCE
ADMINISTRATIVE SECRETARY, GASTROENTEROLOGY NUTRITION SERVICE
MEMORIAL SLOAN KETTERING CANCER CENTER, NEW YORK CITY, NY Jan 1996-Dec 199
9

MEDICAL SECRETARY,
MEMORIAL SLOAN KETTERING CANCER CENTER, NEW YORK CITY, NY Jul 1989-Apr 199
8

PROFESSIONAL AFFILIATIONS
Member, American Society for Quality
Member, Upsilon Phi Delta Honor Society
TECHNICAL SKILLS
MS Office Suite 2003 (PowerPoint, Excel, Outlook, Word) and ERAS Software

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