Margarita Rodriguez

2759 Homan Place, Baldwin, NY 11510

917-620-0696 _ mrcaf5aa@westpost.net

SENIOR-LEVEL HUMAN RESOURCES LEADER

Forward-thinking and respected professional with 15+ years of experience driving
complex HR organizations
and programs to success in a diverse range of industries
_ Instrumental in directing programs with confidence, while maintaining solid in
dustrial relations among
management and workers through efficient administration and resolution of employ
ees* grievances.
_ Out-of-the-box strategist, skilled in managing large workforces, building and
stabilizing constructive
environments, and initiating measures for the benefit of people in the organizat
ion.
_ Effective communicator with exceptional interpersonal skills and hands on expe
rience in training and
development of subordinates.

Senior HR Leadership _ Strategic Planning _ Employee Relations _ Executive Consu

lting _ Labor Relations
Financial Management _ Policy & Procedure Development _ Benefits & Compensation
_ Management _ Payroll
Recruiting _ Performance Management _ Employee Orientation & Training _ Staff De
velopment/Retention
Negotiations _ Change Management _ Regulatory Compliance _ Conflict Resolution _
OSHA _ Spanish Fluency

PROFESSIONAL EXPERIENCE
PROGRESSIVE SOLUTIONS, Floral Park, NY _ 2005-Present
Provider of services and solutions to the telecommunications and power industrie
s.
DIRECTOR OF HUMAN RESOURCES AND FINANCE
Spearhead HR operations, with a focus on building staff loyalty through prompt r
esponse to grievances and
proactive support of management-employee relations. Foster a harmonious working
environment through
professional handling of union disputes and by enforcing disciplinary actions an
d creating a formal system to
investigate/resolve complaints. Direct core activities, from staffing and safety
to payroll and benefits.
Contribute to senior-level decision-making as member of Strategic Planning Team,
supporting creation of
corporate goals and vision. Protect company through oversight of processes and e
nsuring compliance with
labor laws (DOL, OSHA, ADA, EEOC, HIPAA, FMLA, COBRA).
_ Preserved stability and ongoing organizational success by collaborating with t
op leaders to
manage complex post merger integration of 2 new development companies.
_ Optimized employee understanding and supported stronger performance by re-defi
ning
and streamlining workflows, roles, and responsibilities. Additionally, re-config
ured
compensation and pay practices.
_ Delivered 30% savings over 1 year on group medical insurance through research
of multiple
companies to ensure optimal pricing and value.
DCM, INC., Brooklyn, NY _ 2003-2005
Teleservices company supporting non-profit organizations across the U.S.
HUMAN RESOURCES MANAGER
Drove consistency through introduction of formal HR processes for performance ma
nagement, progressive
discipline, and recruitment policies, while controlling multi-state payroll admi
nistration for 1K+ employees.
Introduced targeted initiatives to optimize on-boarding and staff development ef
forts and oversaw measures
to ensure adherence to federal and state fair hiring practices. Facilitated inve
stigations for all harassment,
discrimination, and wrongful termination complaints.
_ Maximized staff potential through proactive monitoring of career paths and sup
port of
advancement goals. Conducted strategic interviews to determine if new strategies
were required to
boost retention.
_ Recognized with Worker of Wonder (WOW) award for ongoing contributions to the
organization.

MARGARITA RODRIGUEZ _ Page 2 _ mrcaf5aa@westpost.net

PROGRESSIVE TELECOMMUNICATIONS, INC., Floral Park, NY _ 2001-2003

Telecommunications company.
HUMAN RESOURCES MANAGER
Led delivery of the entire spectrum of HR functions, from implementation of recr
uiting and Affirmative Action
plans (AAP) to oversight of employee relations, safety (OSHA), and workers comp
and benefits needs for
employees in a union environment. Administered health and life insurance benefit
s programs.
_ Ensured meeting both financial and work fulfillment needs by teaming with seni
or
management on 3-month-long process to evaluate 85 job classifications to determi
ne
workforce reduction strategies.
_ Expertly managed continuing Reduction in Force (RIF) activities without disrup
tion to
retained workforce met personally with affected employees to provide counseling
and guidance.
_ Delivered 20% savings on payroll systems through research and comparisons to d
etermine
cost effectiveness and capabilities.
SEMAPHORE INC., New York, NY _ 1989-2000
Provider of marketing, advertising, public relations and Internet development se
rvices.
HUMAN RESOURCES MANAGER
Optimized work environment through leadership of tactical HR operations and firs
thand involvement in key
strategic plans and efforts. Managed core programs (workers comp, disability, FM
LA) as well as
comprehensive benefits packages that included health/accident/disability insuran
ce, 401(k), and flex spending
accounts. Delivered vital guidance on organizational structure, communication, a
nd staff utilization, training,
and development. Ensured fiscal soundness through management of general ledger a
nd balance sheets,
accounts receivable, invoicing, and collections, and prepared reports for use in
Board meetings. Filed NY and
CA Sales Tax and NYC Commercial rent forms.
_ Maximized company's competitive hiring position by improving benefits offering
s and
standardizing benefits packages across all company locations.
_ Played key role in guiding and strengthening critical HR function as company e
xpanded
from 1 office to 4 and grew from 12 to 200 employees throughout the U.S.
_ Improved communication through organization and upkeep of an Intranet page for
HR that
contained an area for recruitment, policies and procedures, job descriptions, em
ployee forms, and links
to 401(k) and benefits plans.
_ Created and fostered an environment focused on diversity in recruiting and tea
mwork as a
critical component of organizational success.

EDUCATION, CERTIFICATION & TRAINING

B.S. in Management Human Resources concentration, State University of New York
Professional in Human Resources (PHR) candidate _ Certified Benefits Professiona
l (CBP) candidate
H/R Employment Law _ Leadership and Management Skills _ Employee Benefits, Confl
ict Resolution
Personnel HR records compliance _ The Rights of Employees and Union Members
TECHNICAL SKILLS
Abra HR _ Performance Now _ ADP PC Payroll _ Report Smith _ HRIS _ HR Perspectiv
e
MS Office, Access & Visio _ QuickBooks Pro and Enterprise _ Payroll Online _ Ad
obe Acrobat
Quicken _ ACT _ Sema4 for Windows 8.2 _ Peachtree
PROFESSIONAL AFFILIATIONS
Society of Human Resource Management (SHRM National & Long Island chapters))
National Associations for Professional Women (NAPW)