Académique Documents
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CAREER HIGHLIGHTS
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Entrusted by senior management of Case Logic Wireless with
reconfiguring incoming freight containers, which proved instrumental
in saving nearly 15% in annual payroll expenses.
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Remodeled and re-tooled a manufacturing facility for Case Logic
Wireless that focused on operating more effectively and efficiently
while simultaneously driving sales from $7 MILLION to $25 MILLION
over a 3-year period.
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Increased for Living Spaces Furniture individual unit retail sales
from $1 MILLION PER MONTH to $2 MILLION PER MONTH over the course of
12 months, thereby achieving recognition as the top volume location
within the company structure.
BENEFIT STATEMENT
Demonstrated 20+ year track record of accomplishment in negotiating
with suppliers, vendor/staff management and driving logistical
initiatives in a high-pace, deadline driven environment while
consistently reducing operational expenses.
KEY AREAS OF EXPERTISE
Leadership by Example Utilizing Benchmark & Best Practices
Techniques Production & Scheduling Management Inventory
Administration Conflict Resolution Formal Presentation
Skills Instituting Continuous Quality Improvements
Working with Diverse Groups of Associates Turning Around
Under-Performing Operations Ability to Engage & Motivate
Others. Professional Experience & Accomplishments
Living Spaces Furniture, La Mirada, California 2005 to 2010
_(Retail, big box furniture retail organization)_
GENERAL MANAGER a" Scope of duties focused on managing all aspects
of a 280,000 square foot retail facility consisting of 150 employees.
Charged with protecting company assets through utilization of best
practices and lean management techniques. Additionally, evaluated and
developed sales staff talent to enhance the customers overall shopping
experience.
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Successfully opened 2 new locations and turned around a third
struggling location by establishing a unique working relationship,
eliminating duplication of efforts, and creating a high-level of
service standards by enhancing communication between warehouse
personnel and frontline teams.
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Enhanced overall customer shopping experience 15% through direct
customer engagement, while simultaneously improving employee morale
20%. Conducted ongoing customer satisfaction surveys designed to
uncover 'voice of the customer' thereby ensuring continuous service
improvements.
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Increased gross sales from $100,000 to $200,000 in 12 months by
creating a clearance center, and restructuring personnel and company
resources to achieve 18-30% increases in satellite stores monthly
gross revenue.
Thomas Bannan Page Two