Janet Reiners

782 Village Lake Terrace N Unit 103, St. Petersburg, FL 33716 727-388-3466 cel
l: (813) 777-0321
jrd28e1e@westpost.net
SUMMARY OF QUALIFICATIONS
Top sales leader, strong closer and manager of key accounts, exceeding all sales
goals.
Proven track record of success in marketing, management and client relations
Excellent experience in building and establishing new markets to achieve maximum
profitability.
Ability to reach and negotiate with corporate decision makers resulting in high
volume,
reoccurring revenue accounts.
Demonstrated leadership skills with ability to motivate staff to achieve highest
objectives.
EXPERIENCE
QUALITY HEALTH PLANS 2008 to Present
INSIDE SALES TEAM LEAD/LICENSED INSURANCE AGENT
Responsible for training and daily supervision of 5 employees of inbound call c
enter.
Planned and executed work effectively within time frames. Consistently exceeded
projected sales goals. .
Communicated both orally and in writing. Compiled statistical daily, weekly and
monthly reports, tracking sources of advertising versus sales and enrollments i
n each market.
Described benefits of 6 different Medicare Advantage and Part D prescription dru
g plans resulting in 650 enrollments and an increase in revenue of $6,500,000 fo
r 2009.
MD MEDICARE CHOICE (formerly PartnerCare)
LICENSED INSURANCE AGENT 2006 to 2008
Top sales producer for entire company with extensive background in and knowledge
of Medicare Advantage health plans and Part D prescription drug plans.
Worked closely with Compliance Department to create marketing materials, marketi
ng directives and strategies.
Developed and delivered written and oral presentations.
Networked with community leaders and liaised with physicians resulting in 40% in
crease in number of enrollments and 57% increase in profitability.(Company cease
d operation September 2008)
HUMANA
LICENSED INSURANCE AGENT 2004 TO 2006
Licensed in 46 states and Medicare Certified to offer Medicare Advantage program
s including Part D prescription drug programs.
Ability to qualify and prioritize new product development by focusing on client
values and expectations.
Consistently exceeded monthly, quarterly and yearly sales goals ranging from 225
% to 398% above goal winning Presidents Club Awards.
FLORIDA CLAIMS MANAGEMENT
MARKETING/CUSTOMER RELATIONS MANAGER JAN TO AUG 2003
Coordinated and maintained Independent Medical Evaluation (IME) account control
for major auto casualty insurance companies in the Tampa Bay area.
Generated new account leads through independent research and market penetration.
 Developed presentations and responded to RFPs from prospective clients.
Managed office staff to coordinate activities, refine and implement procedures r
equired for new and existing accounts. (Company imposed lay-off Aug. 2003)

MEDICAL OPTIONS FINANCE

PHYSICAN RELATIONS MANAGER 2001 TO 2003
Exceeded sales goals 50% by successfully enrolling 130 new surgeons/physicians d
uring first six months of employment.
Exceeded new client financial management expectations by maintaining patient acc
ount control.
Liaise with physicians and new patients resulting in repeat business increasing
monthly revenue 55%.
Initiated, negotiated and implemented contracts with major healthcare franchise
providers (Hair Club for Men, Pizzaro Medical, Laser Institute).
Interviewed, hired, trained and monitored overall job performance of support sta
ff to ensure adherence to policies and procedures. (Office ceased operation Jun
e of 2003)
HEALTHPLAN SERVICES
ACCOUNT EXECUTIVE/SALES 2000 TO 2001
Cold called independent brokers and agents to solicit sales of small group healt
h and dental insurance plans and describe dimensions of products available.
Won Rookie Sales Award for 4th quarter 2000 and award for best call/closing rati
o.
NATIONAL HEALTHCARE RESOURCES
REGIONAL MARKETING REPRESENTATIVE 1999 TO 2000
Consistently #1 sales leader all four quarters of 1999 for full service auto man
aged care company with 4th quarter sales totaling $796,000.
Increased monthly sales volume by 65%.
Sold largest revenue generated account and broke all time sales record for numbe
r of referrals.
Developed and implemented customer profiles for all accounts resulting in faster
processing of referrals and reoccurring revenue. (Office ceased operation 5/2
000)
GENEX SERVICES
MARKETING REPRESENTATIVE IME SERVICES 1997 TO 1999
Responsible for account prospecting, acquisition and retention.
Dramatically increased client base and number of referrals by selling 23 new acc
ounts in 9 month period while maintaining solid relationship with existing accou
nts.
Planned written and oral presentations.
Consistently exceed monthly and quarterly sales goals ranging from 63% to 75% ab
ove quota.

EDUCATION
Vincennes University, Vincennes, Indiana