REBECCA M.

MELTON, MBA, SPHR

214 Ridgeland Drive Galloway, OH 43119
cell phone: 614-256-5955
daytime phone: 614-294-5571
rmd5b454@westpost.net
EXPERIENCE
Vision & Vocational Services, Columbus, OH; July 1992 to October 2010
Non-profit organization serving people with disabilities, $3.5 million budget.
Director of Vocational Services and Human Resources
Administrator and decision maker for all employee benefits, management of worker
s' compensation and unemployment claims. Consult with managers and line staff t
o resolve performance issues; review all performance evaluations and disciplinar
y documentation. Review and suggest revisions for policies and procedures. Tra
in program managers in soft skills e.g., giving feedback, decision-making, setti
ng goals as well as technical issues such as ADA, FMLA, and sexual harassment.
Responsible for legal compliance. Oversight of all vocational services staff in
26 counties, to include budgeting, goal setting, performance management. Chief
Operating Officer title from May 2008 to January 2010.
Select Accomplishments
* Co-wrote two ARRA stimulus grants by aligning with other non-profit agencies a
nd educational institutions, bringing in $340,000 in revenue to the agency withi
n a 13 month period.
* Provided vocational and labor market assessments for persons in domestic court
s; Vocational Expert designation.
* Crafted justification for employee separations which saved over $25,000 in une
mployment costs. Successfully defended 100% of unemployment claims over 18 mont
h period.
Co-Interim Executive Director
Ultimate responsibility for operations, human resources, customer service, polic
y interpretation and coordination with Board of Directors. Oversight of action
steps for the three-year strategic plan. Represented the agency to the United W
ay of Central Ohio, Professional Advisory Council and a myriad of foundations an
d customers.
Select Accomplishments
* Achieved 76.5% increase in operations' surplus for the 5 months of my co-direc
tion, as compared to same period in the previous year through teambuilding and s
trong decision-making.
* Gained commitment to collaborate with state and local organizations to benefit
the mission and increase customer service.
* Coordinated a successful search for new agency leader.
Promoted from Administrative Assistant, Human Resources & Administration Manager
, Director of Human Resources & Administration

Rebecca M. Melton, MBA, SPHR

Page 2
Job Developer
Advised clients with disabilities to secure and maintain employment. Analyzed j
ob and industry fit for a variety of careers. Collaborated with employers and c
lients for successful integration and employer satisfaction with client performa
nce.
Select Accomplishments
* Exceeded set performance goals and national standards for placement.
* Communicated with and motivated a variety of people with varying skill levels,
education, socio-economic status, barriers and types of disabilities.
* Coordinated with third party administrators of workers' compensation to help i
njured workers to return to work quickly and safely.
Promoted from Job Coach, Workshop Sales.
Jenny Craig Weight Loss Centres, Del Mar, CA; 1988-1992
$4 million for-profit branch of a 12 centre region.
Centre Director
Managed staff of 26 and clientele of 1000. Responsible for staffing, orientation
, training and discipline of staff members. Evaluated staff, set performance go
als. Created and implemented soft skills training on listening, creating need,
and sales. Analyzed centre sales, counseling success and client traffic statist
ics and determined courses of action. Resolved client complaints about service
or product.
Select Accomplishments
* Promoted to the largest centre in the San Diego market (based on sales revenue
) within 8 months of becoming a centre director. Maintained centre in the #1 sp
ot for the length of my direction, 22 months. Expanded the gap in revenue betwe
en #1 centre and #2 by over 100%, facing the same market conditions.
* Achieved an 18% increase in sales in the Poway center during the first month o
f management, more than double the regional average for the month.
* Awarded multiple honors for staff training, customer service, centre revenue a
nd achievement of sales goals.
* Created a productivity measurement system, a version of which was implemented
company wide.
Promoted from Weight Loss Counselor, to Program Director (sales), Assistant Cent
re Director.
Rehabilitation Services Commission, Columbus, OH; 1985-1988
Vocational Rehabilitation Counselor
Counseled people with disabilities to determine career goals. Analyzed medical,
psychological and vocational assessments to provide feedback to clients about t
heir skills, limitations and potential impediments to employment. Created, in p
artnership with the client, a reasonable individualized plan toward employment.
Coordinated programming with vendors, schools and other sources. Surpassed est
ablished rehabilitation goals by 33%. Chosen to train local businesses and empl
oyers in Windmills, a creative and participatory set of modules on inclusion.
Rebecca M. Melton, MBA, SPHR
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EDUCATION/CERTIFICATION
PsyD in Business Psychology, current student
The Chicago School of Professional Psychology; Chicago, IL
Masters in Business Administration, December 2000
Bachelor of Arts, Psychology, May 1984
Bowling Green State University; Bowling Green, OH
Senior Professional in Human Resources, valid through December 2011
Certified since December 2005
AFFILIATIONS
Society for Human Resources Management (SHRM), member
Human Resources of Central OH (HRACO), member
National Association of Professional Women, member
Society for Business Psychology, member
COMMUNITY SERVICE
Leukemia and Lymphoma Society, volunteer; Columbus, OH
American Heart Association, volunteer; San Diego, CA
Concord Counseling Services, volunteer; Westerville, OH
The Link (Information and Referral Service), volunteer; elected to Board of Dire
ctors; BG, OH
The Well, peer counselor; Bowling Green, OH
Ronald McDonald House, volunteer; Columbus, OH