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ADAMS
800 W. Oakland Apt. 269
909-225-4417 909-724-4611
Hemet, CA 92543
cad5e56e@westpost.net
www.linkedin.com/pub/carlyle-adams/15/51b/43b
SUMMARY
Energetic and results-driven product support professional with global experience
and demonstrated success in a wide variety of disciplines. Strong analytical an
d problem resolution abilities with the skill to troubleshoot and provide cost e
ffective and timely solutions. Excellent relationship-building talents with a pa
ssion for delivering superior customer service. Strong prospecting skills, self-
starter with the ability to develop new business opportunities with excellent co
mmunication and organizational skills.
TECHNICAL SKILLS
Software: Word, Excel, Microsoft Project, PowerPoint, Outlook
Database: Access, Pocket PC
Platforms: Windows NT, 2000, XP, 95/98, Windows CE, Lotus Notes
Class: 100 / 1,000 / 10,000 cleanroom certified
Electrical: 110 / 240 V, 240 / 480 V, 120 / 208 V, 277 / 480 V ( 1 & 3 )
PROFESSIONAL EXPERIENCE
Troubleshooting of electrical/mechanical and pneumatic equipment for manufacturi
ng equipment. Investigate root cause analysis of production equipment failures a
nd recommend appropriate solutions to reduce or eliminate cause of failure. Reco
mmend and specify alterations and revisions to improve equipment reoccurrence of
or system reliability/capacity. Provide hands on support as required to resolve
maintenance-related field problems as they occur. Assist in the development, im
plementation, and periodic review of preventative/predictive maintenance program
s to reduce unplanned shutdowns and improve overall plant on stream capability.
Participate in the planning and execution of minor and major shutdowns. Maintain
and error free execution. Pay very close attention to details and execute work
to the highest possible standards.
Holiday Retirement Communities, / Hemet, CA
2010 to Present
Community Manager
Responsible for the day to day operations of an entire 55 + senior retirement co
mmunity with 134 apartments, a restaurant, and 20 staff. Managing the budget, fo
llowing-up on leads both self-generated and inputted by outside sources. Respons
ible for monitoring of emergency call system at night.
a Greeting prospective residents
a Providing tours of the community
a Negotiating and closing of rental property
a Preparing contracts and explanation
a Cold calling
a Attend Chamber of Commerce functions
a Notification of rental increases
a Paying of bills
a Interviewing and Dismissal of subordinates
a Conduct weekly Staff and Marketing meeting
a P & L management
Provided sales and service to the motion picture and entertainment industry for
rides and attractions.
a Supported annual sales of lighting for Disneyland, Knotts and other theme park
s as well as specialized lighting arrays for the Luxor, MGM, and Treasure Island
hotels. Also, provided custom lamps to film theaters such as Edwards and AMC.
a Maintained database on field sales in an effort to sustain as well as generate
new clients.
Field Service Supervisor/Application Engineer
1986 to 1993
Managed Sales and Service operations, and created and delivered training courses
for a variety of production and R&D equipment.
a Provided both in-house and field training for 200 customers and five field rep
resentatives with a $5 million operating budget.
a Approved publications and rewrites of technical manuals and service bulletins
for the PCB and Flats Panel Display Industry, resulting in greater customer sati
sfaction.
CARLYLE S. ADAMS PAGE FOUR